Awesome customer service. Got back with me fast!! I am from out of town and he assisted me in the…read moredirection I needed.. Was very helpful!! Thank you!! Would do business anytime with this company!!

As a previous entrepreneur, I gave this guy a chance cause I remember how important my reputation…read morewas. While I was surprised by the $185 diagnostic fee, I thought okay and scheduled. No show and no call.

Justin is honest, hard working, just awesome. I'll be asking him back the next time I need help…read morewith my car.

I reached out to this gentleman twice to request a some work on my truck and possibly prices. And…read morenever heard back from either time I reached out.

Nice place. clean place. nice folks. Comfortable waiting area chairs. water & coffee. I have to…read morerate the place a 3 and a half do to up charging. I recommend the place but be cautious of up charges. Question all recommendations for repair/replacement. I had an oil change and component inspection. Everything was great until they got to my cabin air filter which sits behind the glove compartment. It takes about 5 seconds to access the filter, and I was surprised that the filter they showed me was so dirty as the car had approximately only 6,200 miles on it and had never been on a dirt road. They quoted me $50.00 to replace this filter. My 81-year-old geriatric, senility inclined dumbass told them to change it, although I knew better. The filter costs about $18.00. They had already taken the 5 seconds to access it and remove it. Putting the new one in and closing the glove box would take another 10 seconds which should have been covered under the component inspection price included with the oil change. THE ISSUE HERE IS they charged me $50.00 for an $18.00 filter and $32.00 for a 10 second installation. Nice place and nice folks don't always add up to the best service.

Awesome Service! This is my new mechanic for all of my vehicles. Yes yes yes yes yes yes!!!!!!!read more

This is going to be unusual to write a review BEFORE I`ve received my vehicle back from the shop…read more This is my story. I have taken my vehicle to 3 other auto shops in this area, I always get this, "Well, due to the mileage on the vehicle, there shouldn`t be any issues."Excuse me, I work from home, I don`t drive it much, but I have the right to have a perfectly running vehicle when need to go somewhere. OR "If it isn`t broken, don`t fix it." This is my favorite,"You don`t drive it as much, there`s no reason for checking it often ". I`ve had so many people recommend these places and this is what I get!? THEY CALL THEMSELVES MECHANICS!?!? Guess my money wasn`t good enough for you. B & H will take it. I don`t know if B and H can find and repair anything, but I`have tears of happiness, only because they listened to me. They didn`t make me feel like I was just a typical stupid person and I didn`t know what I was talking about. EVERY driver should be listening to their car and have it checked out if they hear something weird. I wouldn`t care if they don`t find anything wrong and wouldn`t care if they sent it back not fixed (I actually do, because I do need a vehicle, BADLY, driving a short distance gives me a tiny respite). I`m just so proud to have this place take their time (even though I have cabin fever 10 x`s over, a sick family member has had me home bound since last November,I need to get out of here). I`ve been a pest to them and they have been nothing but the sweetest people, and thus the reason for me venting grudges against these other so called mechanics of Apache Junction. I APOLOGIZE to B and H for being a pest and other things. I`m going stir crazy and can`t wait to drive again. They have, 'Bringing Back Honesty In Auto Repair', on their card. I BELIEVE IT!! I`ll try to give an update later,but they are going through my vehicle with a fine tooth comb, things take awhile. I RECOMMEND this auto shop.

The owner is fair with his pricing, does not recommend unnecessary repairs and has never tried to…read moreupsell.

Another great job guys thank you ! Been coming here for years never have had issues great customer…read moreservice. Everyone at the front desk is always nice ! Thank you -gabe-

Yesterday my mother called this location to ask about parts because she prefers OEM on her car and…read moreSteve's daughter Shyra answered the phone and was completely rude and unhinged. This is why I always make my mother put her calls on speaker because Steve's wife(Rochelle) and daughter, for whatever reason, have a habit of lying about things and have pretty consistently bullied my elderly mother for years. So apparently the daughter lied and said that my mother cussed her out, which she would never do, so when we got here this morning Steve told my mother you can't come here anymore instead of calling her and canceling it and having the guts to do that knowing she would be driving all the way in from Flagstaff. The behavior from his family is something documented on Reddit in several threads about mechanics around Phoenix, yelp, and other parts of the Internet so it's incredibly easy to verify this information and since his wife and daughter are now answering all of the complaints posts on yelp, I'm very curious to see how they respond to my very honest review. I also have that phone call recorded so I might post it on YouTube and link to it here to expose the obvious lying by Steve's daughter and i'm taking it to another mechanic to have them look at the work that was just done on it with the water pump and timing belt to make sure it was done correctly. In the short time that I posted this review, several people reached out expressing how many problems they had at A1 auto and recommended two mechanics in Apache Junction and Mesa and I've already spoken to both on the phone and not only are their mechanics knowledgeable, but their office staff is spectacular!! I consider this a good thing because now we have better places to get car repairs done! This community on Yelp really comes together to help people when it's needed.

This place saved us when Malone's dropped the ball and acted horribly. Had the tires we needed for…read morea good price and got us in and out! Thank you so much!

Visited for the first time to have my tire repaired and they did a good and quick job. The owner…read moreand staff are friendly and, more importantly, act as a part of our neighborhood. They are a really great example of a local business trying their best to help others. I'll definitely be back.

Amazing shop! I was having problems with my vehicle that I couldn't figure out myself. I went to…read morethe shop and they figured it out with in a hour. The staff there is very knowledgeable and Xavier's customer service is some of the best I have ever received from an auto shop. Nice to have a shop that's honest.

Hey everybody, great guys especially Father and Son Mike and Creed mechanics at the shop. Went in…read morefor alignment but car died in the lot. They helped me no questions just "how can we help" got a fuel filter and fuel pump primed up and on my way! Thank you guys nice when out of town far away and still treated like a neighbor. Good shop, check them out!

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.