If you see my previous review about using the car wash, this is the vendor I chose to repair my car. I actually found them through my insurance company who recommended this company, however, what made me ultimately choose them is because of the great reviews that have been left. Let me just say that it is absolutely the truth. They arrange for a schedule drop off time of your vehicle, which I thought was amazing and they also coordinate your rental car . Dropping off the vehicle took literally five maybe 10 minutes. There is a waiting area while your estimator professional gather your keys. Take a look at the vehicle and kind of give you some expectation on how long it will take.. Once I got in my rental and returned to my home, I had already received a text, confirming that the vehicle was dropping off a couple of days later I received an updated text that the estimate was completed. And when the vehicle was ready for pick up, I received another text letting me know. I loved this level of communication and keeping me in the loop. I thought this was fantastic. I didn't have to call or haggle or harass. Anyone just to get information which was great. I picked up the vehicle. It was a seamless process a special thanks to my Repair coordinator Terrell for all of his hard work constant communication and they did an amazing job on my vehicle. I highly recommend them. read more

Autobody Solutions Peoria - Damaged vehicle - Body Shops Near Me - Peoria, Arizona

I've been a long time customer. Had Chip repaired on back door. i called Keith and he said he "QC'd" car and it ready to be picked up. I looked at car and noticed a large damaged area on front bumper. He acted so surprised. He finally admitted it was their fault and would repair it. It seemed as though he hoped I didn't see the large damaged area and leave the lot so he could say "Not us, I QC'd it." When I returned a week later to pick car up he was condescending and angry. We had a few words and I left. Hopefully owner knows I'll never come back with little body manager who somehow thinks he's tough and important. read more

Autobody Solutions Peoria - Damaged area Keith tried to act like it didn't exist. - Body Shops Near Me - Peoria, Arizona

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I was directed to go here per my insurance company. What a joke. The person that helped me from the get-go was a joke. I want to work with the shop that knows about cars not just somebody that they're hiring cuz they got to fill the position save yourself the gas choose elsewhere read more

I'm so happy I chose them. They took care of everything as promised and went over and above to follow through. The customer service was reliable and kind. I had total peace of mind with my experience here. I cannot recommend them highly enough. read more

Excellent Job repairing bumper and repainting. Work very well with insurance of the driver that hit me. Ask for Brian he was great to work with keeping you informed with the process. The whole team is very professional. read more

Our new minivan was damaged in a parking mishap and our insurance company referred us to this shop and one other in our area. We ended up choosing this shop based on their overall higher rating here on Yelp. I'm so glad we did! They were very easy to work with and got our minivan back to us in a reasonable amount of time. Upon first meeting, the tech informed us of what they planned on doing over the course of the days they needed to keep the vehicle. He patiently explained everything we wanted to know in a way that was easy to understand. The shop never left us feeling worried that they weren't going to do everything they needed to do with our vehicle and our insurance company. When we got minivan back, it looked so brand new. We couldn't have been more pleased with the quality workmanship and customer service provided. Thank you so much team! I would not hesitate to refer others here for their own auto body needs. read more

ANOTHER FRAUDULENT body shop. I got rear ended and Geico said this was one of THEIR recommended repair facilities. we made an appointment to drop off the vehicle, reserved a rental for the week and the day I got there to hand over the keys the scammer aka TERELLE GREEN csm comes out to look at my car and refuses to take it in stating their shop ONLY works on 2010 and newer vehicles. My Acura is a 99 and was mint prior to this accident. metal is metal and paint is paint what BS excuse are you going to give me? Then he stated we may not be able to find parts.. Again BS as I found the bumper cover tail light and even the metal crash bar with no issues online. They knew the year of the vehicle and still wasted my time to bring it in. I think they did not like the preliminary estimate from Geico and after reviewing it they did not want to work with them. This shop should be DROPPED from their preferred list. Complete WASTE of TIME read more

Amazing Amazing Amazing WORK You guys!!!! I am super impressed and shocked on how amazing my car looks ! Looks better then when I first purchased my car. Special Thank you Robert Mathis for making this as easy as possible read more

Autobody Solutions Peoria - Bumper - Body Shops Near Me - Peoria, Arizona

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Michael DeVito is a joy to work with!!! I highly recommend this guy!! Knows his stuff! Greatly Appreciate wonderful quick service!!! read more

Would like to put zero stars, but Yelp doesn't allow that. First of all, I had to wait 3 weeks to get quoted. Which is ridiculous! When they did eventually quote they assessed everything and took pictures. After that, it took them two whole months of ghosting us before they finally responded. I finally brought the car in, at their request, and they said they can't fix the car because it was wrapped! Which they should have told me from the beginning instead of waisting my time! They were supposed to replace the whole hood, side fender, and headlight so there's no reason a wrap on my car would be an issue for anything when I just want replacements for parts. They also knew about the wrap from the beginning! I do not recommend this place!! read more

They removed all the scratches on our Lexus at a reasonable cost. Highly recommend! The manager & the detailer were very friendly & attentive. They also cleaned & waxed the car as a courtesy; a huge plus! read more

ABRA Peoria is a great auto body shop. Highway debris scarred the Audi really bad and I knew the paint work was going to be tough, but ABRA Peoria did a wonderful job making it look new. William is a professional service writer who organized everything and continued to communicate through the entire ordeal, and I really liked how Bernadette made a first impression during initial contact. No hesitation recommending ABRA Peoria for repair and paint fix. read more

Great experience here! I brought my 4RUNNER here because it is contracted with Geico, my car insurance company. My teen had scrapped up the front bumper. I was disappointed that Geico repaired, not replaced, the bumper. However, the bumper looks great and the work has a lifetime warranty. I was in and out quickly at drop off and pickup. It was great to have an onsite adjuster and rental car counter. I dropped my car off on Monday and it was ready on Wednesday. Would use their services again. read more

Autobody Solutions Peoria - Grrr...teens! - Body Shops Near Me - Peoria, Arizona

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I can't recommend this shop enough. We had scratches on the front bumper of our car that we wanted repaired. They weren't anything crazy but it was an eyesore to us and an irritation since it wasn't our fault. I was nervous to get it fixed because the color is a bit unique and I've seen some horror stories about paint matching. Autobody Solutions Peoria had an appointment for us within a week and the car was done in less than 2 weeks in perfect condition, cleaner than when it was dropped off. They were thorough with the repairs, the paint is a perfect match, and they were also able to fill in some screw holes from a front license plate holder for very little extra. Finding a trustworthy shop for car repairs is always a bit stressful but I am happy we chose Autobody Solutions Peoria. Everyone from the receptionists to Jessie who managed the repairs were friendly and communicative. We will definitely be returning for any other car needs, especially when it involves paint! read more

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I was there on 10/11/19. My truck was hit by another driver and I needed an estimate. The woman in the front was very rude and when I was asking questions was very short and was talking down to me. I have never been through a situation like this before, so I have been asking questions elementary to her. I didn't deserve to be treated like a sub par human. I would avoid a place like this! Go somewhere where they greet you with a smile and are happy to have your business. Very poor customer service! read more

I had a very unprofessional experience with this auto body shop. I emailed William the customer service manager once my car insurance paid them up front for the repairs ... my email when unanswered for couple of weeks .. so I called to see why I'm not getting a response they cashed the check from Statefarm to repair of my vehicle.. nice lady took my message and I finally received not a call but email from that customer service manager .. the email response received was unreal - I quote "based off of our interactions I do not feel our shop will meet your expectations and advise you to please contact Statefarm in regards to the payments for the claims and they will also let you know what shops they have available ". WTH You haven't even started the work but cashed the check... you ghost me for weeks and you say your shop won't meet my expectations yeah you're right you've drop the ball in the communication department for sure .. what about the refund .. most unprofessional establishment that I ever dealt . read more

Two weeks into my brand new car and on way to my sons graduation a guy cuts me off and take out side of my car. Not only this but I am moving to another state in 7 days! Stressed to say the least! I call ABRA and although they couldn't get me in that day they had me come in so they could order parts and expedite to try and get done before the move. Appreciative already. I knew I was asking a lot but what do you know they got it done and it looked PERFECT!! I. Top of it everything was very simple, communication amazing, enterprise rental car was helpful and very nice. (Brian I believe) Side note very handy as well that since attached to dealership I was able to pick up on a Sunday and move with my family. I would give them 10 stars if I could. In a stressful time they def took something off my plate! read more

I have never dealt with a body shop before, but when some jerk backed into my car at a stop light I had no choice. My insurance company uses these guys, and their work is certified. From start to finish, it was a flawless transaction. Car went in for a new front bumper/grill on Monday and was done on Wednesday. They sent text messages with updates, and were so pleasant and easy to work with. The car looks beautiful again! And as an added bonus, she was washed and lightly detailed (inside and out) when I picked her up. I would recommend this place time and time again! They deserve every star I gave them. UPDATE: 1/18/16 So a month after getting my car back from ABRA, I'm in California and some other moron hits the front of my car trying to pass me in a hurry. I'm sent back here and once again, they did a fantastic job! They send daily updates, even when there's nothing to update. They are thorough. Picking up and dropping off was a breeze. PLUS, my car was (once again) spic and span clean when I got her back (even the tires!) These guys deserve every star possible. read more

Look, no one wants to be in an accident and have to take your car in for repairs. But when I say this was an excellent experience that just goes to show how good Abra is. Everything starting with the estimate to the e-mails and voicemails with updates. The level of service was incredible. But most importantly was the work. Honestly I think my car looks better now then before. The body techs at Abra are absolute wizards. So if you're in need of body repairs 10 out of 10, highly recommend Abra. read more

Took my car in after my insurance recommended them and worked with Michael. Beyond pleased with the service and communication from ABRA--kept me updated and completed the repair in less time than was estimated over the holidays. Will be recommending them to everyone I know! read more

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The most efficient, timely and courteous service I've dealt with from an auto body shop. They took care of my 2018 Kia Stinger and had it up and running with no stress. Their ability to keep me informed about the progress of my vehicle says a lot about their overall service. I will recommend to family and friends. read more

Got into a fender bender and my insurance suggested them. Went in already nervous leaving my challenger with them. And they took great care if it. Did amazing job on fixing it and cleaned the inside. I would highly recommend them. And customer service spot on. read more

I had a dent in my car as long as some other damages that were related to and not from my claim. Trevor was very polite, and helpful throughout the process. I was blown away by the way my car looked after all the work they did. They believed a damaged part of my vehicle was their fault and replaced it anyway (not sure how the actual part got damaged in the first place). Detailed and washed when picked up. Would go back and recommend to others. GREAT GREAT service even in these unpredictable times. Thank you!! read more

Fantastic service experience in August. Just about all my seat belts chewed up and other interior damage. Car restored back like there had never been any damage. They told me it would be done in three days which I thought was impossible. I said to myself yeah more like 7-8 days. My little zippy car was done in four days. Returned to me shiny and beautiful. Great people/staff at this location. Thanks to all involved who restored my car. read more

Just got some work done after a collision and I have to say the work and customer service was EXCELLENT! Ben worked with me to get the repairs done at a good price and hours ahead of schedule, and Hannah did an amazing job with the interior/exterior, as well as helping me with the very convenient shuttle service! My car looks like it just came off the dealer's lot! read more

The dent is gone and the paint matches, getting into a rental was convenient and easy. When I went to pick up my car I noticed that the paint job looked poorly done in one spot. When I went back in to complain someone came out and looked and told me, "that's just what Fords look like, you probably never noticed because it was dirty." Looking at my car now makes me sick. I got it back Christmas Eve and was absolutely devastated at how bad it looks and how I was spoken to. I should take it back to be fixed, but I don't want it to look worse. read more

We have used this shop two times, most recently for a minor repair. They are the best shop I have ever dealt with. Everything was done on time and in such a professional way. We have been so happy with them that we would definitely use them again if needed. read more

Robert and the whole team here couldn't have been more helpful when our car was struck by another driver and we came looking for an estimate. They were friendly, prompt, and flexible. Totally above and beyond other shops we reached out to. read more

This is one of my favorite body shop. I brought my car the other day and they did an Amazing Job. Thank you.

They replaced grille with the correct color. No hassle. Just checked VIN and it confirmed correct color. They were not aware of different colors on this car. Honest mistake. Highly recommend !! read more

I had my vehicle repaired in MN at another ABRA location that has done a lot of work for me in the past and has done great work. I now have this car in AZ and had a minor issue with the work performed in MN and Robert and Michael addressed the issue immediately and corrected the problem. I definitely will have future repairs done at this facility. read more

I would like Abra to know that I was VERY pleased with the service that I received last week. I have a 2012 VW Golf and took it to Abra because they are certified by Volkswagen and that was of utmost importance to me; so much that I chose to drive 60+ miles to go there. Robert was amazing and my whole experience was top notch. I could not have asked for better service; it was courteous, quick and very professional. They get a 10 in my book and I will be recommending them to everyone I know, even if they don't own a VW. There are very few businesses that run like Abra and they should be so proud of their business as they set an example of how things should be done. Hats off to Abra in Peoria and Robert and everyone else that was involved with the work done on my vehicle. Hats off to Abra in Peoria and Robert and everyone else that was involved with the work done on my vehicle. read more

Great experience! I was in a car crash and brought my car in for repair.. I would give them five stars because I got my car fixed one week before date. But when i was getting a rental, they had me waiting two hours and only had suv cars available... so I had to come back and switch it out to their only small car w/ no ac. read more

They did an awesome job on my car!! They delivered it right on time as was promised and it looks amazing!! Awesome body shop!!!

Great body shop. They are fair and easy to deal with. They communicated with me through the whole repair process and got my truck back to me a few days early. read more

Really happy with the level of customer service. Trevor was extremely courteous, knowledgeable, and helpful. He was great to deal with and made sure that our repair on our brand new vehicle was perfect. I would highly recommend ABRA for any auto body work. Thanks for your help, Trevor! read more

Sean was helpful in keeping me informed of my car repairs and mad sure I was 100% satisfied with their work. It's valuable that they provide lifetime warranty on their work. There were no surprises or over-selling. The other driver's insurance covered my repairs and ABRA handled all the paperwork. Their counter staff was friendly and professional - the first face you see is so important for a business! I would happily use them again if needed. read more

Took my car there for minor repairs after an accident and I couldn't be more pleased. They were quick and everyone was exceptionally friendly. When I picked up my car not only did it look great they went above and beyond by performing a light interior cleaning. All their work is guaranteed and should I need to use a body shop again, I will be heading straight back. Phenomenal service, thanks!! read more