I have visited this store a few times and they've been helpful. They seem to get a lot of customers but manage the lines quickly and assist where needed. The first time I went to the store was to purchase a car cover. Later I went back later for Bosch windshield wipers and a few other things. The staff even showed me how to put on my new windshield wipers in the rain! To me this was great customer service. Up until now this location has had what I've needed in-stock and on hand. I'm from the microwave generation, I want things now rather than waiting for items to arrive in the mail. So far AutoZone has been good for that! read more

Auto Zone - Auto Parts & Supplies Near Me - Chicago, Illinois

This is a good place to get your car supplies at a decent price with good help from the attendant.

Daniel, the front desk associate, , was extremely helpful in teaching my son (15 yo with drivers permit) in learning how to change a low-beam lightbulb in our Honda Civic Hybrid. Daniel's pleasant demeanor, very insightful knowledge, and actually coming out to my car to both verify the correct bulb ( there are 2 different model choices , $30 each) showed my son and I how to verify by connector shape, not just model number, he actually removed the bulb (push, twist, pull...IYKYK) , which made it easy for my son to replace the bulb....His First Time!!!! Thanks again Daniel and your store's leadership for being such a great team player!!!! 14 / 10 Customer service Ask for Daniel!! read more

Went in to purchase windshield wipers and requested help. The clerk an Afro American woman believe her is Marquis. She was obviously have a bad day. I requested help and she ignored me and went on to the next customer. I hate to leave this review about this location because is usually very friendly and helpful but this clerk give this location a bad reputation. Had to returned because unable to install the wipers. A friend told me they will help me. Daniel was so helpful. He was friendly and so very willing to assist. He installed the wipers in less than 3 minutes. Even showed me how to install. Daniel redeemed himself his location reputation for being helpful and friendly. read more

Friendly and useful service! Julian was very helpful and efficient and I would highly recommend this location!

Julian R is the man and displayed exceptional customer service during my visit. I went to another autozone and they struggled to help change my headlight. My model of car is notoriously tough. Julian happily helped me and actually changed both for me. He also made sure to check my brake lights bc I was about to go on long trip. One of them was out and he went in , found the right bulb, and changed it for me. Also pointed me in right direction for oil change and was super friendly and collaborative with his colleagues when working with me and answering my questions. I never felt like a bother. This place is great and Julian is a rockstar! read more

Good inventory, smart staff who know when to make suggestions and know when to say they don't have much experience in some areas. Fast and reliable! read more

What started out as a simple filter change escalated to an air intake replacement quickly as we opened up the car. Patrick was super helpful in assisting with finding the right parts and tools, helping us pull the old one out when we were struggling and checking in to make sure everything was going okay. Fantastic customer service. read more

Today was our second time in, in just a few weeks. I can not praise this staff and particularly Katina enough. She turned what could have been at least hundreds of dollars at the dealership to a situation of learning and achievement and saved me hundreds. Her patience and kindness to guide this older mom through replacing a bulb in a headlight was a godsend. Honestly no simple task on an older European card. She was definitely our angel today. Should add that my eyeglasses fell off my head in to the engine compartment and she managed to find a tool and get those suckers out. It makes this mom feel better knowing this Auto Zone is right down the street from my young adult sons as they live far from home. Thank you from the bottom of my heart to Katina!! From the frazzled Missouri Mom read more

This Aurozone location was great - friendly service and honest recommendations. I appreciated the team for helping me out in a new battery and offering some expert opinions on what was going on with my car read more

Needed help with my HALOGEN LITES ON my Benz...Very difficult for me to install and Patrick took the time to help me insert it.Explained everything to me and just was such a kind person .There arent too many out there in retail for sure !!Patrick is the best at his craft at AUTOZone !!!!!! read more

Great customer service all around! Even the team member that seemed focused on another job still took time to point me in the right direction! The front desk kid Julian offered to put my windshield wipers on and even took the time to teach me how to do it! Customer service 101 is definitely followed at this location! read more

Awesome service tonight! LJ at the desk was super helpful and even helped change my lightbulb for me, saving me a trip home! Highly recommend! read more

Phenomenal service from Karen, she turned a weeklong headache into such a seamless solution with my battery. Took the time to accurately diagnose the problem and a quick resolution, will come back to this location specifically for her help. read more

Super helpful staff! LJ went above and beyond to help with my bad battery. Can't thank him enough! Will definitely be back!

We don't drive a lot anymore. Living in the city of Chicago will kind of do that to you. Do I miss it? Yeah, actually, I do. I mean I don't miss the honking and the costs and the traffic. Dear god, the traffic. But just getting behind the wheel and driving - yeah, I miss that. So, we're in the car and we realize that the right headlight is out. Yep, winter will make that happen. So we're driving in the vicinity and use Yelp to find this Auto Zone. We give them a call and ask for a headlight lamp for a 2007 Honda Element. Yep! They have 5 left! Sweet! So we swing by and grab one. I tell my wife that I'm going to install it while we're there. She's stunned. I'm not a 'car guy' she says. Come on. I've replace headlights before. It's not that hard. So I go a head and replace it. Fine - it's out of alignment and I have not been able to get it back into place. So sue me. But it's in and she can avoid that ticket. I'll work on the alignment later. We run back in to get some wiper blades and ask for some paper towels to clean my grubby hands. The staff here is really helpful and friendly. No, they didn't offer to help me change the headlight or the wiper blades, but that's cool. They were nice, they were accurate, and that's about all I can hope for. Nice job folks! read more

Great customer service !! Tonight I walked into AutoZone where there were two female employees so I asked if there were any men available and they said no and asked what they could help me with I said I need to buy a battery and have it installed, both females immediately said I'll do it, so Kasandra Took out my old battery and replaced it and also let me know that I don't need an alternator. I was in and out in 20 minutes 25 at the most. So thank you Kasandra and Catherine Resto, I will never underestimate a woman working in a man's Field again. read more

Id like to give special thanks to LJ he's truly a master at what he does and anyone who thinks different should really think of a career change, Thank you sir 5 star for you. read more

Ally or Alexandra ? Was a huge help to me today in this location. My girl really knows her stuff she helped me get my low beam bulb replaced as well as a wiper blade. Thank you! read more

LJ was absolutely amazing. He was very helpful and informative. I came in to get a new battery and was able to get a tire patch and learn how to patch my tire and replace my battery along the way. Some of the best service I've ever had at an auto shop. I would highly recommend and thank you so much LJ! read more

I damaged my side mirror. Thought it would cost a fortune to fix. lJ at auto zone on 2400 W North ave fixed it if 5 minute. He was fantastic will be back there read more

Auto parts and things to help you spend money to hopefully help your car do better. It is what it is, no more no less. Visit only if you must. read more

LJ is the man!! This man goes out of his way IN FRONT OF HIS SUPERIORS and STAFF!....when he's expected to be elsewhere he stood by my side as best as he could and as much as he could. I poured too much oil and he helped me SIPHON a good amount of it out, right in the parking lot. That man is a champion. Thanks, LJ. read more

This was my first and last visit to an Auto Zone location. I tried to buy 1 item. The store was empty and there were 4 employees behind the registers. The employee (really big guy) behind the register I was at was doing something on the computer and didn't acknowledge my presence. After waiting several minutes for him to finish what he was doing, I asked him if the register was open. He said "no". This wasted 8-10 minutes of my day. I went to another register and stood in front of an employee doing something on the computer for another several minutes and they never acknowledged that I was there. I left... never to return to another Auto Zone location again. I went to another large auto chain, grabbed an item and was out in 2 minutes. Stay clear of Auto Zone read more

The staff, well Patrick, was very very knowledgeable, strong and friendly. He really helped me, refusing a tip, he helped me find coolant and figure out was wrong with my car. The manager (Marquis I believe she was beautiful to my eyes) was also helpful and helped me pick out the perfect oil for my car. The other girl avoided me like I had the Covid. I give threes stars only to strong svelt Patrick for helping me with my ac. Two stars to the beautiful marquis!! read more

David T. was an amazing help today. Needed a battery replacement and he helped me find the correct model as well as install the new battery. He had a great energy and was really nice to work with. Very appreciative of the services provided and how easy everything was processed. I'll be visiting again soon. Thanks! read more

My car wouldn't start and I had to get a jump. I went to Auto zone to have them check my battery and see if I needed a new one, or if it was something else causing the problem. The guy that helped me was LJ. He was very helpful. He diagnosed the issue and we figured out it was the battery. He replaced it right then and there and the car was up and running. He was fast and courteous and wore a mask the whole time. It was a good experience. read more

Awful!! I just came to buy coolant, would take me literally 1 minute. I arrived at 9:50 and they had already locked the doors. I knocked on the door and the woman just looked at me and shook her head no. Who closes 10 minutes early???! Poor customer service. Never spending another $ here ever! read more

Auto Zone - Door locked 10 mins prior to posted closing time - Auto Parts & Supplies Near Me - Chicago, Illinois

See all

The employee that helped me was nice enough, but gave me completely the wrong advice. I've worked on used cars for years now and knew exactly what I needed. I asked for a specific battery and he offered to check the current battery to make sure. After he checked it he told me I needed a new alternator and that if I put a new battery in now, it won't last more than an hour before the car dies. I knew that was wrong though so I bought a battery elsewhere, then drove 300 miles the next day completely fine. read more

lj is awesome he always goes above and beyond every time!!! the entire staff is miles ahead of any other parts stores ive ever visited!!! pro tip find lj he knows what he is doing even complicated things, and he will help u and u will never feel lost or stupid, he explains what is wrong until i understood it! ty lj!!! read more

Patrick was awesome and even brought out some of his own tools to help me get a battery out of a friend's car. Very knowledgeable and friendly and kind! I would drive past 10 Autozones just to get Patrick's help! read more

We were greeted by a gentleman as soon as we arrived whom was eager and very knowledgeable on a topic I know nothing about. As a woman, car care can be quite intimidating. The gentleman recommended durable windshield wiper blades and went above and beyond to make sure I received a quality product. He replaced my windshield blades in the rain. The whole process took about 15 mins. It appears as the staff at this location enjoys their job and environment. We will be back! Thank you so much for your professionalism, patience and high quality windshield wiper blades. read more

Patrick is a STUD! Amazing customer service! helped us quickly test the battery, find the best replacement and even changed the battery for us. read more

Very helpful and knowledgeable people . Helped me with my battery with no fuss Id recommend to anyone !

If all you are doing is buying something off the shelf, then go for it. If you need to speak to anyone, receive any sort of customer service, or trust something they have to tell you....then go find another store. I brought in a battery to be tested. I was told to come back in 1 hour for the results. I came back in 2 hours. I was in a hurry. The battery I left was still sitting where I left it, on the floor by the register. A guy tested the battery for 10 seconds and told me it was faulty...completely bad. I asked for a printout of that so I could claim it under warranty. He took my battery to the back for 5 minutes, tested it again and printed something out that said it was bad. I drove the battery to where I purchased it (12 miles away outside the city) where they had a reputable person and a tester that worked. He tested it in front of me and it was 100% perfect. Zero issues. So basically I wasted a day running around doing things because I was told my battery has bad when it wasn't. Good luck if you need real help here. read more

LJ needs a raise best service I've had at an autozone period. Very friendly extremely helpful

I got a new battery put in by Autozone at the end of May and it had already failed by the beginning of July. I would not recommend going there if you want something that lasts. read more

My 1st time at this location I need it my check engine light test it and Javier assisted me With obtaining the error code notice. I like the service they give and noticed there was a consistent flow of customers because of the good service read more

I locked my keys, wallet, and cell phone in my car and was completely locked out of my house with no way of contacting anyone to help. Not knowing what to do, I ran 2 blocks to Auto Zone hoping they could help me. The staff was so kind and while they couldn't solve the problem themselves, they talked me through my options, helped me get in touch with my insurance, and allowed me to use one of their personal phones to log into Facebook and contact my boyfriend (who memorizes people's phone numbers these days). Thank you Javier and the rest of the Auto Zone staff! read more

Service was best ever, all thanks to LJ. He went above and beyond - wonderful experience! LJ was super and knows everything about cars. top marks! read more