Had to get a new car battery first thing in the morning. Jennifer was incredibly kind and switched out my battery super quick. Location has plenty of parking. read more

Got some great help from Kristin M.! He was able to help me get a new battery and put it in my car for me! Amazing attitude as well as helpful tips in keeping my car in good health. Definitely recommend this AutoZone! read more

Huge thanks to Chris, who drove over to my garage and jumped my car's dying battery, and Casey, who helped get everything tested and replaced at the store. Customer service has always been great at this location, which is why it's my first call. read more

After several months of trying to get wipers, this store finally had what I need. This premium wipers are so hard to find. Luckily they had Bosch Wiper. Started off at Avondale Location but they didnt have the driver's side. They called this store and I got what I need. Danielson helped me out and put them on. After many trips, I didn't wanna leave unless they fit. I appreciate him taking the time to change my blades and show me the #6 is the correct size. Blades are perfect. Expensive but they work great. Nice to have stores to go to. Appreciate they had Blue Paper towels too' those are great for cleaning around the house. Tip: use website to see if they have item in stock. Then actually call because inventory can be slightly off. read more

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Great customer service today from Q. My battery needed to be replaced and she came out to help me so I didn't have to go inside while my son was in the car sleeping. She is the best! Really appreciate all her help today. read more

Daniel G saved the day! You don't find customer service like this much anymore and it was so refreshing! Thank you Daniel G!

I came in to get a new battery and called ahead of time to see if there was a battery suited for my car in stock. Everyone was extremely helpful on the phone and on site. Javier helped with installing my new battery and he was very informative, helpful, and kind. thank you all so much. God bless. read more

I was given excellent customer service from Tina and Fantasia. they both showed tremendous effort and helping me with superb customer service. tThe young ladies are what I would call professional at there job. Tina was smiling and very patient with me. you have two employees that are tremendous!! keep up the great work ladies Thank you so very much. read more

Carey was very helpful and professional. I appreciate his help and his time. I will be returning!

The Best AutoZone there is, the staff is always helpful and friendly. And they stay on point when you need them. Thanks for everything you guys do read more

terribe service I go in to get my battery charged. the guy told me my battery was bad instead of charging it. (I bought it December 2023) so I knew he was lying so I take it to the autozone on north ave and they had it charged and tested in less than 90 minute. read more

I went to this store looking for something for my car and I asked for help and they told me they didn't know what the item I was looking for was, and they told me to look for it myself and they didn't help me. I don't understand how they work there if they don't know what item one is talking about, they were very rude and asked me to leave. read more

I brought my car there to have the battery tested and when i wanted the full service test on my car they wouldn't do it unless I removed the battery myself. they also would not give a straightforward answer on whether or not I should get a new battery or not. To quote, they said "Your battery is good but you should get a new one soon" and I said when should I get a new battery then? and they said "it depends on how often you drive it". It's literally your job to tell people if they need a new battery or not, and I came there wanting to replace my battery. Why are you turning away $200+ worth of sales for a new battery? That seems kind of stupid to me. read more

The staff is always super friendly and The manager Jennifer was super helpful by installing my wiperz

First time to this AutoZone location and my experience was amazing! Walked in and met Carey W. He was training another employee and was also assisting me with a car battery. After finding what I needed, he offered to install my car battery (which I didn't know that was something not offered) He went above and beyond and even showed the other employees how to treat and assist the customers. This guy had a great attitude as well. Give this guy 6 stars. Definitely going here from now on and you should too. Great group. read more

Came in to get a new battery and was helped by Carey W. Super nice and helpful. Walked me through the whole installation process.

My car died in the middle of the street near this Autozone location. I'm so thankful for how helpful the staff were! Thank you Carey for all your help with my new battery and installing it!! read more

I am so incredibly glad my friends suggested I stop by this Autozone location. Last week, my car was in for repairs at the dealership, and among the many outlandish fees they suggested for repairs was one for $80 to fix my brake lights. Knowing the dealership was trying to charge me $80 to essentially replace two lightbulbs, I declined and decided to tackle it on my own--but I'm not a car expert. I ordered bulbs online and replaced them on my own, but they still didn't work, hence the trip to Autozone. Within two minutes of walking in, the general manager (whose name I regret never learning!) approached me, recognizing that I wasn't entirely certain what I was doing in the fuse aisle with my car manual in hand. He immediately offered to go check out my car in the 18 degree weather. In under a minute, he diagnosed and fixed my rookie mistake, completely for free, as I didn't even end up buying a thing from the store! These patient and generous people saved me $80, so I will more than gladly come back here in the future. read more

The best location I ever been!! Explain everything I need to know and what I need or dont need. Never write a review for autozone be for you this time I have too!! I didn't get his name but keep the good service " you the best" read more

Super helpful staff helped me find and fix my defective alternator. Kenneth and the other members of the team here are great!

So down the street at Advance Auto Parts, the woman working the counter looked at me like I slapped a baby while spouting racial slurs when I asked if someone would help replace a burnt out turn signal. #byeFelicia About 4 blocks West I walked into this AutoZone and got a pleasant greeting, replacement bulb for about 5 bucks, and the dude even installed it for me in about 5 minutes. A totally awesome experience. The store is tidy, the staff is friendly, and the attitudes are positive compared to the competitors down the street. I'll definitely be back to this AutoZone when I need car stuff. read more

I came in to browse solutions to a battery problem I've been experiencing. After doing my research online there were two gentlemen who answered all of my questions and gave me solutions. Fabian had the daunting task of changing my battery; he encountered a few set backs along the way but persisted to resolve my problem. There was communication amongst the team members to come up with a solution. The terminals on the battery could not be removed because of the corrosion on them. Fabian, Rick and a hispanic gentlemen communicated and effectively targeted the problem. Fabian stayed on the task for about an hr and never lost his patience nor seemed frustrated to help me out. Great customer satisfaction, I will definitely return to this store. read more

There is nothing better than having an Autozone right by your apartment to fulfill your car owner needs. After leaving my car in my spot for a few days my battery decided to call it quits on me. Thanks to Autozone I had a new battery in my car the next day. I never have a hard time finding what I need and the employees are some of the nicest most helpful people I have had the pleasure of engaging. Thanks for saving my booty. read more

Kenny B. is awesome. Called with AC questions, invited me to check. Within minutes charged my BMW air conditioning, put on a new wiper blade for literally $$Hundreds less than my mechanic told me. I will always check with Kenny B. First. This auto zone is great. read more

Quick friendly service, did more than the other auto parts stores around. Went to Advance Auto Parts before going to AutoZone due to it being closer to my house to replace a blown headlight. Advance Auto Parts does not replace these with purchase, so I drove to AutoZone and purchased the bulb and have it installed within 5 minutes. Highly recommend this location for good service. read more

Shout out to Kenneth B. BEST CUSTOMER SERVICE EVER! He was so patient with me when I was shopping for brakes and wiper blades. He also hooked me up with some windshield wiper and put the new wiper blades on the car for me! I hope his team realizes what a great worker he is. If you go to AZ, make sure Kenneth helps you. However, all the staff were super friendly and knowledge so I am sure they would be helpful too! read more

Worst place to buy parts they don't even price match with other auto part store because they said if they don't sell the same brand aka Autozone brand they won't price match Pepboys ,advance,Napa have their home brand yet they still price match with other all that so their number won't go down read more

I needed a battery and the store manager helped me find one and installed it for me free of charge. He also noticed the rod holding my battery in place was not right and switched it out and tightened it up for free! Such great service!!! I recommend this autozone to anyone!! read more

I was at Autozone today for car a complete starting and charging systems test. I was greeted by the staff as soon as I entered the store. Sylvester helped me with my car . He was very friendly and helpful. The process was quick and easy. I would highly recommend this Autozone to others. read more

The had the light bulb I was looking for. Does that deserve a review or is that just common sense for what an auto supply store is supposed to deliver? It's like saying the grocery store had apples today. Whatever, good job Autozone. read more

I visited this store for a battery replacement. Although I had the old part I was sold the incorrect twice!!! What a headache.

To Whom it may concern, I am a resident of Chicago,IL, (Logan Square area) I normally frequent your NEW Autozone store located at the corner of Armitage and Kimball Ave. for various automotive needs. I must tell you that the visit I made this Sunday 1/15/2012 was by far the the laziest, most unmotivated customer service I have ever witnesses by anyone in Retail with two legs. To start things off my battery started to give me problems in my 2006 Chevy Trailblazer. So Autozone, being literally 4 minutes from my home, was my first choice to purchase my new battery and plus I had been hearing from my neighbors that Autozone now offers installation when you purchase the battery. My thinking was perfect, I can run to Autozone and get my battery changed before the end of Packers vs Giants football game. THAT DID NOT HAPPEN! First of all, I called the store to see if the battery purchase and installation was ineed true. That checked out to be true. So I go to the store and walk tell the associate what I was needing to be done. His initial body reaction was very negative but it didn't surprise me due to the fact it wasn't balmy outside but it was manageable. His first excuse was "by it being soo late the company says it's a safety risk to be outside the store at this time". It was about 4:45pm in the evening. That didn't stop me from trying get this done so I can get back home in time for the game. So I assured the guy I would stand outside with him while he changes the battery (I am 6'4" tall, 350 lbs). So he then says "okay, I'll take a look, we walk outside but he then walks back into the store, goes in the back, speaks to another employee, comes back and tells me that "he can't do it because there aren't enough people in the store for him to be out of the store". There were no customers in the store and I saw at least two other employees in the store and someone was in the back that wasn't in a uniform. I almost begged of him to change the battery and I also offered my help so it won't take too long. I would have done it myself but I don't have tools. So now I talk to him some more and convince him to at least try to get my battery replaced. He walked outside with me, I raised the hood, he took a look and then said, "aw nall, we don't change the batteries in these kinds of vehicles because it is a liability issue but the wierd thing was he suggested that I take it to another Autozone location near Grand and Central Park (Chicago's westside). What kind of sense does that make?? It's a liability issue for your store but not for theirs, HUH! Now that's when I started becoming disturbed! I quickly jumped in my vehicle and tried to go to Pep Boys but to no avail because they were closed (closed at 6:00pm) due to the time wasted with the associate. I would've respected him more if he had of told me that he just didn't want to do it. So after missing Pep Boys I thought, "well hell, I have to get this done so let me try the other location". So here I go! Without even mentioning what I had just went through with the other Autozone store I walk in and the young lady greets me and asked if she can help. I explain to her tht I was looking to purchase a battery. She asked, "are you going to need it installed"? I said yes. She said, "okay you have to wait a minute because the guy who installs the batteries is outside changing the battery in another car. So I wait. The guy came in, asked for the make, model, etc, etc. grabbed the battery, asked me if I wanted to watch, I said sure, we were outside fo maybe all of 14 minutes! He was patientand sue of what he was doing. After he changed the battery we went back inside and that's when I told them about what happened at the other store and they all just shook their heads. Even the manager on duty didn't have words for what I expeienced. Now with all that being said, "I will not being visiting any Autozone locations until I get a response about this issue!" In today's economy, in a relativity NEW Autozone store location, this is not good and customer service such as this will not help your store last in this neighborhood. I am in management and this is not acceptable in any way, form, or fashion. I thnk you for your time in reading this complaint and I hope it is properly addrress. I will also be Yelping about this experience. Tim Davis Consumer read more

The employees here are unbelievably rude and inattentive. In order to buy one simple item, I waited in line for ten minutes while 3 employees ignored the customer ahead of me and swore in Spanish as if no one could understand them. No one offered to ring me up while they wandered around pretending to do something. When it was finally my turn, the register ran out of receipt paper. Instead of fixing the problem immediately, the cashier went on to help another customer find something, which involved her yelling across the store to another employee about the product the man was looking for. She treated this customer like an idiot for not knowing the difference between different antifreezes. When I finally got my receipt, she did not even apologize for the delay. I felt like I was interrupting their ridiculous social gathering and will not return. read more

I've got to be honest, as far as prices go, I do not know if this is the best place to go for auto parts. The employees are extremely helpful. I showed up at the store a couple of days ago because I thought that one of my break lights was out. Not only did Daisy, the employee, find the correct bulb, but she came outside to my car to help install it! As it turned out, my light was not out. She gladly refunded the money for the bulb back to me with a smile on her face, even though I had just wasted about fifteen minutes of her life. Whether the price is good or not, I wouldn't go anywhere else. read more

Of course, it is -1 outside and my car won't start. So after jumping it and having a pretty good idea it was the battery, I looked into repair options. I am out of work so I'm particularly price sensitive. The garages in the area were likely going to charge for the battery AND the labor. A bit of research turned up that AutoZone would do the installation for free. I checked their website and found a mid-range battery listed for $125. I called the store and the person who answered the phone was super friendly and told me to come right over and they'd sell me the battery and replace it for free as long as the installation was straightforward and the battery easily accessible. When I arrived I was super happy that the battery was on sale, I got it for $100! And the manager Sylvester, and the team member, Alesondro, both could not have been more kind and helpful. They both stood outside in the bitter cold and figured out how to replace the battery, even though it turned out to be trickier than expected. In addition, the store is very nice and clean, and has a parking lot that is very accessible. I will definitely be going back there, and highly recommend them! Thank you AutoZone Logan Square for making what could have been a very crappy and expensive experience actually very pleasant. read more