This is by far the best shop I've ever been to. The customer service is outstanding, and you'll…read morenever have to worry about whether or not the job will be done correctly. Can't recommend Advantage Automotive enough. Bring your car here, you won't be sorry.

We are from Ohio and my son is going to school in Albuquerque. His check engine light came on a…read morefew days ago. I called Advantage at the recommendation of a local auto parts store and spoke to James the owner. He was caring and made me feel comfortable as a parent especially being so far away. They got the car in the next day and took care of the issue promptly. They even came in $125 under the quoted estimate. Everyone was very friendly and treated my son with respect. I can't express the gratitude as a father who felt helpless a world away. You may not fully realize it but you were a blessing. Thank you! I highly recommend Advantage Automotive and will use them for all his future car care while in New Mexico.

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

took my 2003 ford ranger 4x4 in to re due all underneath of truck. that was making squeaking noise…read morefrom front back of truck. was in 3 days got call saying say done. All work was done timely at good price. cant forget the shuttle service from shop to house.

I took my Honda for a standard service. The folks were professional and the servicing was quick and…read morecost-effective. I'd recommend it for your Honda!

Took my hand-me-down minivan in after reading some of the promising reviews on their page…read more Sparky's took great care of me. It takes a lot to trust a place with your 20yo vehicle, and it takes even more when it's the van you grew up in. Couldn't recommend them enough.

I have a car that requires larger tires in the back; Shea's installed all 4 tires the same size…read more Over the past 4 weeks, I have called them (was hung up on twice), emailed them, used their website bot, and even went in person to address. No response except in person visit got a promise a manager would get back to me. They never have. This means i have to get 2 more tires elsewhere, and that the appx $800 I spent on the wrong tires was money wasted. Worst service ever. I'll never do business with them again unless they reach out and fix this. I strongly suggest you stay away from them.

Totally a business that should be shut down,left car to get fixed and payed alot for them to leave…read moremy car even worst than what it was..payed them 1400 dollars to leave me stranded 15 minutes after leaving there shop,I called them and was telling them that they didn't fix nothing and the so called hanged up on me,dont trust these people with your car,they take your money and leave you with no care in the world for their customers,go else where people this place is a joke..not one star will they get from me..

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

Found Larry's Service Center on google map when my Odyssey's battery and charging system light came…read moreon during my road trip to New Mexico. Saw some good reviews online and thought i would swing by Larry's Service Center first after making a few phone calls to check around the auto shops in town the next morning. When I first passed by the shop, I completely missed it as it is not conspicuous. All garages were closed with only a small "open" sign tucked between the windows. I had to make a U-turn and pulled up the back of the building, yet don't see any open garages. I pulled up the side of the building and walked in the door and was stumped for a moment when greeted by an elderly couple and a child. I thought I was in the wrong shop until I met Alfred in the adjacent service area. After talking to Alfred about the problem, he checked the battery's voltage and did an OBD scan. The battery is ok, and the OBD codes narrow the issue to the alternator. Alfred gave me the costs to replace the alternator, new and remanufactured. I was skeptical at first and asked Alfred to check the connections since I just had the drive belt removed for oil pump leak service before the road trip. I was concerned that the previous mechanic may not have reconnected properly. Alfred checked and didn't see any issue with the connections. Not wanting to risk another 1,500 miles around NM and back to CA, I went with the new alternator, but the new alternator turned out to be defective after installation and had to be swapped out with a remanufactured one, which was the only option at that time. I waited in the shop for both the alternator replacements, which were done swiftly. Alfred charged me for the remanufactured alternator cost and the labor is reasonable. Coming from California, I am pleasantly surprised to find such a family-oriented, personable auto shop in Bernalillo. Alfred took the time to look at my vehicle and accommodated me between several cars that he was working on to get me back on the road right before Christmas. I am glad I didn't judge the shop by the outward look, the inside is packed with over half a century of auto repair experience and as much sophisticated tools as the love of the family working together to serve the Bernalillo area. I made my way to White Sand and Carlsbad and back in California without a hitch after the repair thanks to Alfred.

I do not trust many auto shops due to being an uneducated female when it comes to vehicles that has…read morebeen screwed over many times in the past. HOWEVER, Larrys goes above and beyond! I had enough trust in him/them that I called for advice from miles and miles away just to get their opinion. They give fair prices and honest advice, which is very rare in the auto service industry in my opinion. I travel for work and only was in the area for a short time, but if I ever come back, Larrys is where I will take my vehicle needs again and would if I lived there. Thank you so much Alfred and crew.

I made an appointment to get the air-conditioning fixed after speaking with this business about…read morepricing, but they couldn't get me in for a week. Dropped it off first thing in the morning. I have an appointment time and after a couple hours just called to check in and say hey and what's going on with it and Lady told me that he was out getting a test drive.. I assumed at that point that the car was done and ready to be picked up so I proceeded back over to the shop. Upon arriving, I see the car parked in the back lot right up against a trashcan, pinning it against the building. It actually damaging the trash trashcan.. which means they don't take proper care of customer vehicles. At this point, I asked if it was ready to go and the lady said it actually never even was seen yet so I decided I was gonna drive back across town and come back later to pick it up. halfway home. I get a phone call letting me know that the service advisor person was gonna get on the phone with me and proceeded to tell me that the inspection was done. Everything was good. They just needed to do the Eva and refrigerant.. I asked well OK how much is it gonna be fingering it? The back is $30. The inspection is free. Refrigerant should only be a little bit so I still looking at probably 100 bucks or less.. the guy proceeds to tell me it'd be almost $300 which blew my mind. I said no thank you went back to pick up the car and I also asked the service manager lady upfront with the deal was because pricing was confirmed on the phone when I made the appointment a week prior as well as in the morning when I dropped the car off. I was told that it was a miscommunication on their end, which makes no sense to me because it's a pretty straightforward procedure and cost. The only variable is the amount of refrigerant put in the vehicle. I proceed to drive the car over and drop it off at big old tires and they did it for $150 total. As an added, plus this whole experience, I ended up ruining a nice shirt and getting grease all over my hands because they got greased all over the inside of my car and the steering wheel. Just had the car cleaned the day before. Just be beside myself!

Needed daughters AC checked. I had already charged the freon to green, but AC still wasn't working…read more Lisa welcomed me, explained with out an appointment it could take most of the morning, but was willing to work me in. She even mentioned a coffee shop & a bakery outlet near by. I had brought a book so I was good to go. Perry called me 45min later telling me I needed a pressure test on the AC system, quoted a price for the testing to troubleshoot. I agreed & waited. After they spent quite awhile on the vehicle charging the AC with a dye to check for leaks. Perry came out to inform me I had a leak down in the core areaof the engine. It was in a area that would require dropping the transmission & some other tight areas. He was honest and straightforward about how big this job. He was rock solid with the fact they were not equipped to do this job. His honesty was impressive. Even if they couldn't fix it he was able to make recommendations to who could & explained the cost. I noticed a lot of seniors using this place, even ask one gentleman about the place. He said "I have been coming here for 50yrs that says it all". Even though they didn't fit the AC I know what is wrong, price was less than a hundred for all the investigation to find the problem, & a solution was presented. I highly recommend this place

Absolutely love this family!!!!!! They have saved me so much money over the years and do a quality…read morejob. I came in after getting an oil change at Firestone because of the free tire rotation. They had a list of $1800 of "urgent" repair one of which was new brakes, a complete brake job which I had done in the previous 6 months. When I dropped the car off the coolant tank was full, it was hot out, when I got the car back they said I had a coolant leak and the tank was empty however I have cardboard on floor go the garage so I can tell of something is leaking sign of leaking. Carl went over my car and said none of those items were actually in need of service .

Couldn't be happier with such honest, professional and friendly people. They saved me from having…read moreto buy a new vehicle. Their shop is clean and orderly. They went above and beyond. Thank you Carl, Chris and Patty for all you did and for taking all the stress off my shoulders.