No line. They got us instantly. Very quick. The staff was nice. No issues. We were there for 5…read moreminutes and the service was done! Quick and simple!

I brought my 04 Subaru here for an oil change before a road trip. They recommend I replace my…read morecoolant as well. They flushed the old coolant out and replaced it with new fluid. Almost immediately when I started my trip, my battery and brake lights came on. It turns out they cracked my radiator while replacing the coolant, and it was leaking all over the inside of my car. I had to replace my radiator and alternator, and all in it cost me more than $1500. The worst part? They wouldn't even refund me for the full cost of my service, only the coolant replacement. Alan is nice enough, but I can't recommend the service at all.

All I wanted was to have the coolant replaced. The vehicle inspection was very thorough with just…read morea few surprises. It was finished br the end of the day. With a $400 bill

I took my 2017 Nissan Titan with Cummings diesel motor I asked them to cross check recalls…read moreinstead. They gave me a bill for $15,000 and it was under warranty by Nissan and they never said anything about it. Moral of the story do your homework before you get scammed

I recently moved to Albuquerque and within a few days, my car was hit while parked. I selected Car…read moreCrafters on Montano for the repairs. From the first phone call to the completion of the repairs, this business provided customer service beyond anything I've experienced. On my first call, the person answering the phone was professional and kind and immediately scheduled a time convenient for me to bring the car in. Upon arriving at the facility, the ladies at the front desk were also professional but friendly and had such positive attitudes. Patricia Vital was assigned as my service advisor. She was so professional and helpful. She went above and beyond to assist me in getting my car scheduled for repairs. She maintained constant communication, always letting me know what was happening with my car. And of course, my car looks fabulous - the technicians did an outstanding job. Any time I walked in to the facility, everyone was so nice and friendly and there was always such a positive vibe. I like to give local businesses positive feedback even when only one aspect of the business does something right. However, Car Crafters is a company that exceeded my expectations by providing top notch customer service in all aspects of the business. My experience with them was outstanding and I'll always return to them for any repairs I need in the future. I highly recommend them to anyone who needs work done on their vehicles.

The person that estimated the damage was rude and wouldn't listen to my concerns. My insurance…read moreforced me to go with car crafters otherwise I would have gone somewhere else based on my initial experience with the estimator. I waited 2 weeks to get my car fixed, which seemed like a long time to fix or replace a dented rear door. When picking it up, I waited 1.5 hours only to find out that it wasn't fixed right. Major mis alignment of body parts and the door. This forced me to wait even longer to get my car back. They need better customer service and quality checks. If you have a lot of extra time to mess around, then this is the place to go.

Very organized and professional They were nice and…read morerespectful and quick! And open at a time that works for me

Fantastic Service! Kiel didn't try to sell me more than I needed and was super helpful. Will be…read morecoming to this location from now on

Honestly, Sam is a GEM. I feel bad for taking his time with questions because he (was) a…read moreone-man-army. I've taken my X5 in for differential service and I knew I was in the hands of a true enthusiast. I would use this shop for any BMW repair and you should too.

Sam has an incredible background in BMW service. He's very knowledgeable, competent, and honest…read more I had taken my X3 to the dealer and two other shops that specialize in BMWs. Sam is the only one that got the diagnosis correct. Then he suggested ways to save money on the repair. I am so happy to have found German Precision!

Amazing and quick service! My vehicle needed an alternator, we purchased the part from Autozone and…read morethey did the rest. Valerie at the front desk and the rest of the staff were so helpful and treated us like family! I will definitely be taking my vehicles there from now on. They had my vehicle within the next business day and I hardly had to wait! That's what I call service! Thank you Old Town Tire & Automotive! #supportlocal

Came back to update my review after having a nearly identical set of circumstances with totally…read moredifferent outcome. Went into a different shop when check engine came on - now at the end of our cross country trip I'm in CO - asked if the shop could quickly check the code for me. The mechanic kind of begrudgingly did, but he did it quickly and then honestly told me what the issue was, reset the code and sent me on my way. $0 dollars. Old town automotive should be avoided at all costs. Not trustworthy. I asked them if they could quickly check the code. She told me how much a full diagnostic was ($200) I should have left then. After the "full diagnostic" When I asked if they would charge me a "partial diagnostic" she said no. I asked for the Yelp check in discount $10 or $20 maybe? no. AAA discount ? No. After asking if the was anything she could do to help me out she finally caved and gave me the aaa discount because she "doesn't even subscribe to Yelp and can't understand them on the phone half the time." I don't know if it's worth noting... THE ONLY REASON I WAS THERE WAS BECAUSE OF YELP, It was 10 or $20 discount and they were already ripping me off... I regret letting my anxiety get the better of me at the start of the trip. This situation was easily avoidable. I should have just left. Still waiting for that full diagnosis btw. Boo this garage.

Came in for an oil change after a repair for an oil leak at a different business, Zia Automotive,…read morewho didn't inform me of nonexistent oil in my system and even told me on the phone oil was added. Anyway, Well done Jiffy Lube, thanks for the oil change, didn't have to wait too long and there was no line at all.

My regular Jiffy Lube had a six car back up when I got there so I decided to come to this location…read moreinstead. I had a pre-purchased certificate for an oil change that was all inclusive, except for incidental supplies (there was a specific term the certificate used but because it's been redeemed I can't access it anymore so I can't quote it exactly) and taxes. When I went to checkout, they wanted to charge me an extra $20. It took three of them and me refusing to back down for them to say "oh the problem is we accidentally signed you up for a gold service" (or some similar term). They took that charge off and lo and behold, my excess cost was $3.87, which I was happy to pay. So, perfectly adequate oil change to my knowledge, for the first time ever they didn't try to upsell me on some sort of filter. I have no idea if they actually refilled my windshield washer solution, or aired up my tires as is supposed to be included in my certificate. So, the service was very fast, the lobby was clean, and had the soda fountain and popcorn like every Jiffy Lube, and they found and corrected the problem with pressure. But you need to be careful because they tried to cheat me. I think the gentleman checking me out was truly surprised. Frankly, I think it was the guy who checked me in who was sketchy. It makes me wonder if they get a commission on upselling to a higher level of service. I'm not saying don't go there, I am saying make darn sure you understand exactly what they're charging you.

I asked for an estimate for a brake job. Wells Auto Repair immediately responded with a competitive…read moreand complete estimate. The price was great. I went in and Waylin did the brake job, explaining everything that would be needed in future, answering all of my questions. I would absolutely recommend anyone to go to him for auto repair, and I will use Wells Auto Repair for any future work that I need. I found him to be very trustworthy.

From the owner: Walk-Ins welcome, we offer after hour appointments and drop offs. Honest, family owned business. read more