I cannot say enough good things about this business! I have taken my 2015 Subaru Legacy there…read morealmost exclusively since the dealer warranty ran out. Luckily, we've had very few problems with our car but we've always been more than happy with the repairs when needed. Besides doing excellent work, I couldn't ask for nicer or more accommodating employees. Last time I took my car in, I was flying out of town for several days and the ''Eyesight had stopped working. They diagnosed the problem immediately. Unfortunately, a part needed to be ordered but they fixed it while I was away. My friend picked up my car and I was good to go upon my return. Another thing I have to recommend them for is their honestly. When they told me the price for the repair, I thought I had misunderstood because it was so much less than I was anticipating. They have a forever customer in me.

My AC went out on my Toyota Highlander Hybrid during what felt like 100 degree weather days. My…read moreregular mechanic said he couldn't fix it! A friend recommended that I take it to Sparky's and I'm glad I did. The staff and crew got on it right away. They provided me with diagnostic information. The cost, I didn't compare but I know that if I had taken it to the dealer, it would've cost more. Thanks Sparky's!

All I wanted was to have the coolant replaced. The vehicle inspection was very thorough with just…read morea few surprises. It was finished br the end of the day. With a $400 bill

I took my 2017 Nissan Titan with Cummings diesel motor I asked them to cross check recalls…read moreinstead. They gave me a bill for $15,000 and it was under warranty by Nissan and they never said anything about it. Moral of the story do your homework before you get scammed

Thanks for your honesty & extreme kindness because I was panicking about being Locked outread more

Quick and competent. Brought my overheating van in late Tuesday, had a diagnosis and estimate…read moreWednesday, fixed and ready for pickup Thursday. The faulty hoses were replaced with high quality parts and I couldn't be happier with the work or the price. I'll be confident bringing my van back to this business.

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

This has been my auto shop for at least 7 years for multiple vehicles. Several years ago, I could…read moreget into the shop in short notice. These days, it's more like a three week book out, which must mean business is good. For this particular visit, we had several mileage maintenance issues that needed to be addressed. We were given a list by the Ford Dealership, and we brought that in for a quote with Cedar Crest Tire. The Ford Dealership also noted that we had evidence of an engine oil leak. I made the appointment at the beginning of July, and I got in on July 20th. They have a key drop box that we were able to use and leave the vehicle there the weekend prior. I got a call on Tuesday afternoon that my vehicle was ready for pick up. On my way into town, I swung by to pay the bill and get the key. I know that they have a ride service available, but I hoped by daughter would help me with the ride. We looked over the invoice and didn't see anything addressing the engine oil leak. He got a hold of the technician, and he said there was no evidence of a leak. Before bringing in the vehicle, I did call back to add an emissions service to the list of items, and that one was overlooked, but I wasn't billed for it either. I feel like my correspondence with them have always been professional, and my vehicles have always been repaired.

Driving from Phoenix to Chicago and we ran into some trouble with one of the vehicles in our group…read more We went inside and Kevin was informative and very helpful. Super friendly and knowledgeable. Would definitely recommend! Thank you Kevin!

Easily the best automotive establishment i've ever been too. They have my business for life they…read morehave saved me on countless occasions and as far as price goes you can't beat them. They're not looking to make extra money off of you they're looking to get what you need fixed and back on the road as soon as possible and we all know in this economy transportation is key!!!! highly recommended all around great experience every time

They warranty their work and find the best price parts they can for you. You can bring your own…read moreparts too if you want to.

Great and friendly service great price to fast and very easy in and out very convenient locationread more

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New…read moreMexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location.

Honestly, integrity, reliability. I wanted to start with…read morethose 3 words, because a good auto shop is hard to find. I worry, as I'm sure you do, about being ripped off, overcharged, etc,etc. This place is gold & they have my complete trust. I have been bringing my cars here for quite a while. They kept my 93 Corolla running for years. The price was always fair, they got me in & out as quickly as possible and they explained what they worked on, so that I understood. I have never been unhappy with their service and I couldn't recommend them more! They are the only place I will bring my car.

Outstanding. They did a great job for a fair price!!!! I'll be going back in the future and it's…read moreclose to my house!