after purchasing a car and getting it detailed, found terrible quality painting job. Over spray and poor application. also deleted items on estimate to lower cost without disclosing. Felt very dishonest If you are purchasing a car, have a body person (not their people) check out paint and repairs made before signing read more

Yes Daliva was just wonderful, so helpful and took care of all my needs and in got the best deal for trade in!!! Highly recommend this place !!! read more

Auto Savvy - My new jeep renegade!!!! - Car Dealers Near Me - Gilbert, Arizona

This was by far the worst decision of my life buying a car from these crooks. I traded in a perfectly like new BMW M4 and I got what I thought was a like new Acura TLX Type S, boy was I wrong. After just a few months my battery went dead, I thought, ok just wear and tear. The AAA guy who replaced the battery was like this car is like brand new only 4K miles on it, why would your battery go out that soon. I agreed. Few months later I'm driving and the car went DEAD. Every error light on the dashboard went off. The car was completely dead. I could not drive it at all. I had it towed to My mechanic and they said the car had multiple problems and had severe water damage. We looked it up and the car, had a branded title because it was involved In a hurricane and had water damage. I called my salesman from the store who happened to be the general manager of the store and his name was Austin and they did absolutely nothing for me. I said you sold me a car whether you knew it or not that had water damage and it's completely dead and inoperable and would cost thousands of dollars to fix, he did absolutely nothing for me. I spoke With Austin's boss, who I was told was the general manager of all the stores and Before I could even explain anything about the car, he hung up on me. These people are crooks They will sell their soul to the devil to make a sale.Trust me when I tell you, they will lie, cheat, and steal to make a sale and they will do it at your expense Do not buy as much as a popsicle from these people,, Because I assure you, you will regret it. These people belong in jail and do not have any business selling cars or anything else for that matter. Again, they will do anything for a sale, as long as they get your money, That's all they care about and nothing more. I am posting this for anyone even thinking about buying a car from these people, think twice because you will regret it in the long run. If the general manager is even willing to screw you on a car deal, can you imagine what the other sales guys must be like? read more

Drove here from cave creek, sat down, asked a ton of questions for personal information. Ended up that this vehicle has a restored title, and they were not transparent about that from the beginning. Buyer beware! Very shady operation. read more

They just need to come out and be honest and say yes all of our vehicles are salvage title vehicles. They also should just let you look at the car and take it take it for a test drive I understand take a picture of your driver's license first but they want to get all your personal info before they even talk to you. I will never set foot on that auto-savvy lot again! read more

Liars. Told to bring Charger in and we would get very close" to $14,000". Just drive an hour and a half to get there waste our time waste our gas waste our energy only to tell us that they will give us $8500 for an excellent Charger. What a total rip off time wasting places this is. When we brought the vehicle from there, they told us it was buyback and never explained what that meant. It meant that it's a restored salvage title and you can never get insurance for it that it's so expensive that it's just not worth buying. so now my daughter has to pay this monthly loan payment for a car that she was swindled into buying buyer beware read more

Terrible experience, with one of the worst Salesman I've ever talked to in my entire 53 years! Abdel try's to bully, manipulate and can't take no for an answer! When I called the dealership and talked to Austin, one of the managers, he could care less that one of his guys was harassing me! Would never do business with these unprofessional idiots !! read more

Was looking online and came across them! Johnathan was very quick to book an appointment and get down to business. Very respectful and considerate! Highly recommend, thank you again! read more

If you need any help at all I highly recommend you work with Dalida!! She was very informative and helpful on all details about the cars, needless to say she'll take care of you and that's a BET !! read more

Auto Savvy - Car Dealers Near Me - Gilbert, Arizona

Dalvia and John were great to work with! they answered all of our questions and made sure we were taken care of when some issues came up right after purchase. Highly recommend read more

Worst dealer and worst customer service experience. Bought a Honda from this dealer and it constantly gives some kind of issues and when i called for a maintenance service appointment the staff named McKenna was very rude and refused to accept to do a maintenance checkup and fix the issue saying that the appointment slots are booked for the next 4 months, which is an utter lie since i physically went to the location to request service and noticed an empty service station with no cars. She gave me an expression that 'who asked you to buy the car from us'. Bought a Honda with 12,000 miles on it and drove it for another 8,000 miles but it constantly gives issues and the engine lights comes on regularly even after addressing the issue. The body parts fall off frequently with poor alignment and fasteners. It's all a gimmick and not fixed properly. When you buy the car it's made to look good from the outside but within months everything falls off including the outer body alignments, wiring issues, constant sensor issues, noise coming from the bottom of the car, oil leakage and so on. The worst part is the customer service. They convinced me to buy an extended warranty for $5000 and promised to do in-house maintenance service if one occurred but in reality they gave me false excuses and asked me to take it to the dealer. Stay away from this dealer and save your money, time and the extra stress dealing with this crap of a car . read more

Thank you, Yelp! We were planning to buy a car from this dealer. I was uncertain of both the car's history and the dealership, so looked at the Yelp reviews. They convinced me that we should look elsewhere. Yelp may have saved us a lot of money and time from this business with questionable practices. read more

I came into auto savvy, and I was looking for a two door pick up, and Andrew Cruz helped me to the extent went way above and beyond, and even though I was unable to purchase a vehicle at this time, Andrew Cruz was amazing knowledge read more

Auto Savvy - Car - Car Dealers Near Me - Gilbert, Arizona

Confirmed an appointment with Thomas to see a Tahoe at noon today via email/text. He confirmed via text that he had it then actually called me 15 min later to double confirm and he stated he'd have it up front and ready to go. Upon arrival I knew something was up as I didn't see it out front. Thomas proceeded to ask me to come sit down at his desk so he can get some more info from me. When I asked to see the Tahoe he stated "Tahoe? You're here to see a Tahoe? Oh it's sold we have.....". I cut him off and stated that's f***'d up confirming you had this only to bait and switch me. Never coming here again. read more

Auto Savvy - Text confirmation, he called me about 15min after this to double confirm - Car Dealers Near Me - Gilbert, Arizona

I am only rating at a 4 as their inventory for what I wanted could have been greater. However, the car market is tight now so it is what it is. I was very impressed however with the top notch customer service provided by Jacob. He was prompt, respectful, knowledgeable ans patient with answering all of my questions. I appreciate his subtle manner and lack of pushiness which would have turned me off. Jacob himself earns 5 stars as an honest professional who listens to his clients needs. I would recommend him to any friends. Kudo's to whomever trained him as well. read more

McKenna in the service department is amazing! She is very pleasant to work with. She went to bat for me and got the repairs done properly! Thank you so much McKenna! You are a great asset to the company! read more

The worst mistake ever! Bought the car and it was in great shape. Till one day out of no where the front bumper started coming off and I asked to see if there is any warranty on it or at least a discount on fixing it since it just started coming off and there isn't any and I got no help from anyone. Now I need to fix from my own pocket. NEVER buy a car from here!! Don't even step foot in this place. read more

I reviewed this location about a year ago and I'm back to say that nothing has changed. I would hope that being unsafe on the road because of your vehicles and your service would be reason to help a customer but that is not the case. Only one year with this vehicle and we have been looking for a new one knowing that we are forced to keep the junk that they sold us with no financial assistance. They are not helpful and will look for loopholes to avoid servicing the needs that they probably knew were there from the beginning, read more

Bought a vehicle back in October. With a clean title as to what my paperwork says. However I went to trade it in and was unable due so, do to the fact the carfax now shows salvage title. Weeks before I purchased it. If it was a mistake no action has been taken to correct this after multiple phone calls to the dealership. read more

Deonte was my salesman and he really is amazing and went above and beyond and this review is not a reflection of him. On 4/15/22 I put in an app for a 5.0 mustang. On 4/16/22 I received a call with an offer that I accepted. I signed all the paperwork and they sent my car to be detailed. I was then pulled into an office where the finance manager said he messed up and couldn't honor our agreement. I waited around for hours while he tried to fix the mess up. I was sent home with nothing but sadness. I wouldn't recommend taking your business here as they don't honor signed agreements! read more

I just purchased a 2019 Acura TLX A-Spec from the Gilbert location and we absolutely love it! We literally saved about $20k versus the dealer sticker price which was still in the glove box. The car has just 6,000 miles on it and looks, drives and smells like brand new! Our salesman was Roger and he was wonderful! If you want a super deal and great cars, go see Roger and his team at AutoSource Gilbert! Not only was I happy with the vehicle but I'm very satisfied with the overall experience! We had a couple small hiccups in the contract/delivery department. However, I called the corporate office and spoke with Cliff Coleman who not only took my call but listened to my complaint and immediately resolved the matter to my satisfaction. This says everything to me about AutoSource, their team and leadership! Thank you Cliff! I will definitely recommend AutoSource to all my friends and I will be returning soon to buy another vehicle from them! Thanks Roger and Cliff for making my experience one of the BEST! You guys rock! read more

The worst mistake I ever made was stepping foot onto their lot. While some vehicles might look good on the surface, underneath is trash. Frames are still bent, safety measures are not even thought about. Save yourself the financial trouble. Save a bit on purchase price but pay way more later on. read more

I dealt with Tucker. He sent me the info on the vehicle. He said it was totaled due to a fender bender. When looking up the vehicle on Carfax, the vehicle was in a horrific wreck. He told me that Carfax lies so they can get you to purchase a new car. I told him I wasn't interested in the car due to the wreck. He said again it was just a fender bender. Also said that he knows more about cars than I do. That is when I thanked him and hung up. Within 1 minute, I was inundated with 25 email, 30 texts, and multiple phone calls from other car dealers in the area. He sent my information to multiple car dealships!!!!!!! If you choose to purchase a vehicle here, please don't have Tucker help you. His temper takes over. read more

So, I know this dealership sells "branded" titled vehicles and I was ok with my purchase after looking at the CARFAX. I purchased this vehicle three weeks ago. There were three issues with it: 1. Front wheel alignment was off--was given an "I owe you" and told to call customer service to set it up with one of their preferred service shops. They don't have a full service center at this location. Yea, I can do that. 2. Interior front door lining didn't match up to the interior color trim--was told I could easily purchase a used one online for about $100 and they knocked off the price of the vehicle so it would "even out". Ok, I can do that, not a biggie. 3. The body work as off by a smidge on the right hand side of the vehicle--I have a friend who owns a body shop and told me it would be an easy fix, maybe just a clip or something small that had to be adjusted. Ok, I've got this! So I left on a Saturday night, heading back to the Tucson area. I've got a plan in place, I'm good! This is where it gets fun! 1. When calling customer service, I'm told they have no contracted service shops in the area and was told I could do a-pay for the alignment myself and get reimbursed or b-find a local Pepboys and help them at the same time with setting up a local shop for any future buyers from my area. So, I went with option B--worst mistake ever!! Customer service is run out of Utah and they suck! It's been three weeks and still no alignment and my car is feeling it. So now I'm at option A and having to find a local place and get reimbursed. But here's the kicker--the rep told me today after calling for...I forgot how many times I called, I'm so over this place. So, was told that the amount had to be "pre-approved" by her supervisor beforehand. What the heck?! I said ok, I'll call around. Needless to say, I've got my alignment scheduled for tomorrow after calling customer service back to let them know it would be less than $100. She automatically said it would be approved. Mind you, I asked how much they could "pre-approve" me for and she couldn't tell me. What a waste of a call! Ok, now back to #2-I've looked online for this interior trim panel and the cost is closer to $200, much more than what I was told. I'm not happy. Take aways: Got a decent interest rate with MACU, a credit union I've never heard of. I like my car but BUYER BEWARE!! I felt pressured into purchasing this vehicle--definitely don't go closer to closing time (I got there at 4pm and they closed at 7pm) and it was a Saturday night. We didn't leave until closer to 8pm. I rated it at 2 stars cuz I like the car, but I want to love it and right now I don't. I'm having a little #buyersremorse with my experience. read more

Can't say this has been a fairy tale story in any way, I've had a some issues all the way with the suv. They have tried to correct those issues but have had no luck in during so!!!!!!! And now a rear panel is starting separate from the vehicle and allowing water in and staining the headliner, I'm starting to question my decision due to its a family vehicle read more

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I purchased my vehicle about a month ago and it has been in the shop ever since. They say the vehicle has been thoroughly inspected (151 point) which is not the case. So far we've discovered a damaged/bent front control arm, damaged gas tank, broken fuel pressure sensor, inoperable rear view camera, and low flow to the vented seats. I left the vehicle at their location after I purchased it to have the rear view camera and vented seats repaired as part of the purchase agreement. Neither item was repaired however they assured me both were. Their "specialist" mechanic looks like a teenage kid who doesn't seem to care about anything other than getting you to leave. This has been the worst vehicle purchase of my life. I paid over $36k for a vehicle I haven't been able to drive and have to put another few thousand in repairs. I'm probably going to speak to an attorney regarding the safety issues and incomplete repairs stipulated in the purchase agreement. The gas tank overflows causing fuel to spill out the side and run down the vehicle into the wheel well which is very dangerous. So thanks for costing me thousands and trying to kill me and my family, much appreciated. read more

I just finished reading numerous Complaints on this company. I realized that this company will do nothing to fix my car. These are serious safety issues that need immediate repairs. They knew about this when they sold me this Jeep and did not disclose anything before I bought it. The car is junk and not safe. Austin, the salesman wouldn't let me take it to my mechanic prior to purchase. I just had a certified mechanic look at the car. They sold me a lemon and they knew it. The bushings and control arm are shot. It needs struts and a new radiator too, over $3,500. I would NEVER recommend this company. They have a service department that charges you, to do a diagnostic, $135 when they already did one and knew what they were selling me. This should be criminal. I am a woman and a teacher for 50 years and I really needed a reliable car I could afford. Austin assured me it was a great car, until I bought it and then he told me "Oh by the way, you'll need new bushings." I have been trying to find the right words to describe these people. Crooked, Scammers, Greedy at any cost, Liars, Disgusting, Criminal, or maybe just uncaring about their customers. I haven't decided. I know that I could die in that car because I can't afford to fix it on a Teacher's salary. I am a 72 year old woman that needed honest people to help me and instead I got a pile of junk. I drive 100 miles a day to teach Kindergarten and they knew that they were selling me a car that was not road worthy. I don't know what I am going to do. This car was supposed to be an anniversary present to myself for 50 years in education, but instead I have anxiety and worry. What am I going to do? read more

So they change their name so all of the bad reviews go away. Do NOT but a car from these people. It has been a nightmare!! My 2019 Subaru Ascent that I bought with less than 10K miles has already had to get a new engine. Most of the parts on the front end are falling off and the paint peeling away. I have only put 20k miles on the vehicle. The money you "save" is not worth the headache you get. RUN away from this company as fast as you can! read more

the people in the main office are AMAZING. JB made sure i was taken care of today. The only issue i had was with the service department manager. She was incredibly rude. I had an appointment today for my car but something got mixed up and the appointment wasn't in their books. I have two kids and cannot be left without a car and she was understanding at first but told me she had other people to take care of. JB helped me get the loaner i needed and got everything fixed. She then had to pull my car so i could transfer everything to the vehicle i was loaned and stood by my car and whistled the whole time i was transferring my car seats. Personally i give her 0 stars, but JB i give 5! he couldn't have been more helpful and understanding of my situation! read more

Austin and Kaleb were amazing. They made the buying process easy and painless. Great cars and great prices at their Gilbert location. I highly recommend checking this place out if you are looking for a great deal read more

Exceptional service and additional consideration for the care of the customer. Myself and two family members were treated with respect and were kept well informed throughout the process. Test drives for everyone, lots of patience, and consistent communication. All fees were clearly addressed and Kaleb was professional from start to finish. He made sure we were comfortable, provided all of the vehicle information necessary AND THEN SOME, and was actually a really funny dude! Kaleb is an outstanding salesman that kept his cool under pressure (we asked lots of tough questions) and has a bright future ahead of him. Clint later came in and also provided lots of support and made sure we had the best car-buying experience imaginable. We are walking away with a new set of keys and fresh set of wheels. Thank you so much AutoSource Gilbert, with a special shoutout to Kaleb and Clint for their effort. -Satisfied customer read more

I recently bought a 2017 Jeep Patriot from this dealership and it was my first time here. I was a little hesitant as I had never heard of this company and was hesitant on buying a rebuilt title vehicle but Isaac the sales rep I worked with eased my worries! He was incredibly transparent and straight forward with all the information and any questions I had. He explained the pros and cons of a rebuilt title vehicle and explained their excellent business model. This car buying process was incredibly fun, efficient, and fairly quick! Isaac was a great part of the experience and I got a great deal on the car and great referral for auto insurance. So far, I'm so happy with my Jeep, runs great and was detailed nicely upon purchase. Would highly recommend getting a vehicle from this dealer, they are so chill and kind and really try to make a great experience for you! read more

WOW WOW WOW! Ask for Austin!! I've previously purchased a car from auto savy and i absolutely loved it! I went back to make another purchase and I called in before to check availability on some cars i had see on their online inventory, Austin was who answered and was extremely helpful, he went over the cars as well as what the previous damage had been! When i went in later that day I asked for Austin, With their no haggle pricing Austin helped me look at cars and eventually pick the right one, He never tried to sell me on any car and he even helped me think about long-term potential with each of the cars which helped me pick the right one! it was like I had a friend in the business. not only did he stay late to help me get into my new car, he was kind and the most helpful person I've ever met in the car industry it was a great experience thank you so much Austin I absolutely love my new car! You have earned my business for life! I have told all my friends and family members not only about Auto Savy and how great they are but how Austin especially made the entire process easy, simple and honestly fun! read more

I purchased a truck from Auto Source Gilbert and have ran into a few problems soon after the purchase. I was able to contact JP the owner and he was quick to help fix these issues. It has been quite stressful running into these problems this early on but hopefully I won't have anymore. Overall it's an awesome truck and was worth the trek from California. read more

I recently bought a car from these guys about a week ago, a 2016 frs... driving off of the lot I noticed tons of issues so I took it in for an inspection from a certified mechanic, OVER 3000$ WORTH OF DAMAGE AND FAULTY PARTS!!!! Idler pulley going out, tensioner as well, bearings were shot in left wheels to point where wheels could fall off at any second. Brakes are completely shot and corroded, all these cars are auction bought cars from the east coast, so expect tons of rust. That is just the beginning of this nightmare... I brought it in over 4 times to get fixed and they refused, refused to fix and or refund money to fix all the damage, that was preventing me from being able to drive. I've been ubering to work the past week, because of the hazardous shape the vehicle was. The service lady along with other employees were extremely disrespectful towards me and my mechanic... after they finally decided they'd fix their mistakes they brought it into service ( after stalling the car twice btw) they put it in the lift and said they fixed a list of parts but they wouldn't let us go back there and see my own car!!!! Nothing was fixed at all!!! After taking car back and just done with the battle, figured it was a good learning lesson for me and I'm stuck with the damage and I'll fix it myself. I get back home and I plan on turning the car into a track car once payed off, I did a rear seat delete and found a baggie of METH in my car, that's right guys, finding a felony and a half in my vehicle I have just purchased from a dealership that I thought was road safe and not about to kill me at any second and without a felony in my back seat where my siblings like to sit and go for rides..... read more

Unfortunately, a good deal on a car is quickly going sour. I bought the car last night and as I'm leaving the lot a warning light comes on the dash saying "headlight malfunction see dealer " so I turn around go back inside to show Wesley but he doesn't know what to do, it's close to closing and he says he'll check with a supervisor and call me the next day--that's today, no word yet. I've left two messages. read more

I thoroughly enjoyed my visit at AutoSource. I love sport/luxury cars but on a budget and knowing they had great deals here I was skeptical at first. What completely changed my opinion was VJ being very upfront about how the company operates and what is expected when looking into the vehicles. I do a lot of research about cars all the time and the questions I had, they were able to answer. I left that day with a car thinking I wasn't going to get one for another few weeks! read more

This business is amazing!!! I knew they were new so I just stopped by to see what they had on their lot and OMG before I even stepped 20 feet from my car there was someone greeting me and letting me know they were there to help WITHOUT BEING PUSHY. Many other men were around the lot working and all of them waved and asked if I had any questions. Looks like they're business is training amazing and that all employees have respect. Also, they had an amazing selection of cars for the best prices i have seen around town. Definitely would recommend anybody to go here and when I am ready to buy another car, I will be coming here, no doubt. read more