[[HIGHLIGHT]]I just wanted to thank Duane and Bret for going above and beyond my expectations.[[ENDHIGHLIGHT]] I had a check engine light come on 2 days after my purchase and they fixed the issue and also replaced my engine at no additional cost to me. Hands down will continue to do business here and recommend to family and friends. Thank you so much Sullivan Motors. SEMPER FI read more

Sullivan Motor Company - 2018 Dodge Journey - Car Dealers Near Me - Mesa, Arizona

Purchased a 2015 nissan murano at the very beginning of april 2026. Transmission went out 3 weeks after, brought it in. [[HIGHLIGHT]]It has been 6 weeks and no returned phone calls from ahmad, lisa, tony, jose, kitty anyone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They ran me around for 3 hours telling me i needed "loaner car coverage" in order to drive off with the unserviced kia soul. That coverage does not exist and the office manager Lisa and the other lady could not give me 1 insurance company that provides the coverage.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She sat there and reconfirmed full coverage definitions and pretended all of a sudden i met the compliance. They dangled the keys at me.[[ENDHIGHLIGHT]] They told me 3 weeks ago the new transmission was getting put in. [[HIGHLIGHT]]Tony says creepy and unhelpful men have been there for 30 years.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]juan whatever his name is , 1 of the many short old fat men there, asked to take me on a date both times i unfortunately went there.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The whole office sat and watched me try to get insurance that doesnt exist for hours.[[ENDHIGHLIGHT]] Next step is to go to local media and leaving room for the wrath of God amen. read more

[[HIGHLIGHT]]Customer service is horrible.[[ENDHIGHLIGHT]] Management is shady. Bought a truck flat tire alternator went out and had to replace spark plug for misfire and cylinder six read more

I bought a 2018 ford eco sport and the same day the radiator blew up the check engine light turned on multiple times they changed my finance bank after they already approved me for another bank this is the shadiest dealer in Arizona they find ways to screw people over it's in the butthole of Mesa for a reason it's the butthole of all dealerships they don't take care of their cars or their customers [[HIGHLIGHT]]James is the worst sales rep in the company[[ENDHIGHLIGHT]] place is not going to last long the owner looks like a lonely loser I feel sorry for him thank god someone ran a stop sign and hit me and totaled my car I got a way better one at santan ford don't waste your time people seriously read more

Found an amazing car! [[HIGHLIGHT]]Xavier was an amazing sales person[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]the owner is really nice[[ENDHIGHLIGHT]]. Look forward to working with them again soon. read more

Sullivan Motor Company - Car Dealers Near Me - Mesa, Arizona

Avoid this place! Not trustworthy and false information given to get you into dealership. I drove an hour to see a motorcycle they had in on trade. Spoke to someone on the phone, they verified it had NO damage. I get there and the tank is all dented up and more. [[HIGHLIGHT]]Sales guy said, sorry I didn't see that. Manager came out and was pretty much an unapologetic typical salesman jerk.[[ENDHIGHLIGHT]] Stay away from this place! read more

do not purchase a vehicle from here ,, they cleared me for one bank to carry the loan for my vehicle purchase and the next day they overturned the loan to another bank without my consent,, [[HIGHLIGHT]]The sales representative Max Dobby will make deals with you involving new tires ,window tint, a second key for the car, etc. etc. and when you call to schedule the appointment, he acts like he has no idea what you're talking about he is also trying to make these deals without the managers knowledge and or approval and he also puts you under the impression that you do not have to pay for these items,,[[ENDHIGHLIGHT]] this goes the same for Lisa Rodriguez, the finance director,, this team is highly unexperienced and they definitely work together scamming people left, and right I will definitely be reporting them to the Better Business Bureau stay far away from this place !!!!!!!!!! read more

ONE week, exactly 8 day after signing the paperwork for my 2020 Jeep Wrangler I had a huge coolant explosion. My new to me, my only vehicle is sitting as a paper weight, and I believe this company knew they were selling under performing and non maintenance vehicles. Straight from the auction with no maintenance in between flips, this type of SHADY business is being ran and I Can only hope and Pray they do the right thing!! Happy Mothers Day to me. John Sullivan, I Gabriella Martinez am looking for your call. read more

[[HIGHLIGHT]]went to look at a jeep that i called in before i went over and the sales guy said he would have it up front for me i said cool see you then. I arrived at dealership and went inside sat down with sales guy we talked for a min he said lets go look at jeep i said cool we went outside jeep was no where in sight he said i think its in the back so we went to back but first of all when i called said jeep would be in front ready for you to look at anyways went to back looked for jeep for a couple of min then we spotted it was in the center of all these cars that some did not run[[ENDHIGHLIGHT]] we looked at jeep sale guy said i don't think this one the one on the wed site i pointed out it was it we looked at it closer it looked like it was in a roller over accident sale guy had no clue that it was like that. they have it up for sale on there wed site for 17999.00 for a jeep that had allot of damage. pretty sad on what they sell to there customers read more

[[HIGHLIGHT]]I had an awesome and friendly experience purchasing a car today from Miss Lizzy![[ENDHIGHLIGHT]] [[HIGHLIGHT]]She listened to my needs and got me where I needed to be on my new purchase![[ENDHIGHLIGHT]] Lizzy, Duane the GM, and James in Finance all went above and beyond and made me a great deal! [[HIGHLIGHT]]As a bonus, I got to meet Mr. Jon Sullivan, the owner, and he was so nice![[ENDHIGHLIGHT]] Thank you Sullivan Motors, I am grateful! read more

Sullivan Motor Company - I had an awesome experience purchasing a car today from Lizzy! She listened to my needs! Thank you Sullivan Motors! - Car Dealers Near Me - Mesa, Arizona

I was looking for a very specific car, so bought it out of state, sight unseen. I asked specific questions about the condition of car, and was lied to. There are dealers out there that will be honest with you about what issues the car has; this is not one of them. read more

Sullivan hikes up their prices. Their Finance Department does a Hard Credit Check - which reduced my near-perfect credit score by 10 points! Avoid this dealership. read more

AVOID THIS DEALERSHIP AT ALL COST! a few months ago I dealt with salesman (WARREN) he lied to me for a month straight about a Nissan 370z that it was perfect no problems. I drove it home 4 hrs and the car went into limp mode 45 minutes from my home town. [[HIGHLIGHT]]They continued to give me the run around for weeks.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Another worker Lisa was very inconsiderate and rude.[[ENDHIGHLIGHT]] Easily the WORST vehicle purchasing experience ever. I didn't even care because I got my money back but I was browsing for vehicles and realized they posted the same LEMON they tried to sell me. So please save yourself the time and find a dealership with integrity. read more

**Extremely Disappointing Experience from Sales to Service** [[HIGHLIGHT]]Our experience with this dealership was frustrating from beginning to end.[[ENDHIGHLIGHT]] I highly recommend doing a *very* thorough inspection of any vehicle -- inside, outside, and even underneath -- before finalizing anything. [[HIGHLIGHT]]Be cautious: our salesperson was less than transparent, going so far as to leave the keys in the car instead of handing them over, only for us to discover there was no key fob included.[[ENDHIGHLIGHT]] The service department is severely backed up. If you need repairs, be prepared to wait weeks -- and don't assume it'll be fixed right the first time. We had to return our vehicle three weeks later to address issues that should've been resolved initially. We were promised a *new* radio head unit, but were instead given a *used* one with fewer features than what we originally had. [[HIGHLIGHT]]After repeated attempts to resolve the issue, I asked to speak with the manager who oversees both sales and service. Instead, I was handed off to the sales manager, who said he would pass along the message and that "Mike" (the overall manager) would call me the next day. I'm still waiting to hear from Mike.[[ENDHIGHLIGHT]] **Lesson learned. Be careful, ask questions, and document everything.** read more

Stay Away Stay Away Stay Away 1 week after purchase it's at the garage and looking at about $10,000+ in needed repairs! Stay away from this place, pieces of Sh!t!!!! read more

If you want a cluttered, dingy dealership where they have to play Tetris to get to the car you want, then this is the perfect place to go.

You can't trust these people at Sullivan motor company. They sell in cars that they know was already messed up. The drove off in the car overheat. It had to bring it back the next day unnecessary. Terry, because he knew that the car didn't work. Knew that it just came out the shop and still try to sell it bad business read more

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Check engine light on the truck came on almost immediately driving out of town after purchasing. [[HIGHLIGHT]]Had to jump through hoops to get them to fix it.[[ENDHIGHLIGHT]] Got it back from them after 6 months in which they fought us on covering dmv registration late fees. They knew they were selling a truck in that condition and still let us purchase it. Save yourself the trouble and take your business elsewhere. read more

Sold me a truck with a cracked head then took them 5 months to fix it and another 3 months of jumping through hoops to get it registered. Be careful of this place. read more

I bought a used electric suv from Sullivans and it had been a disaster!!! I can't get the vehicle to charge, may be something I'm doing but maybe not. [[HIGHLIGHT]]called both salesmen I worked with and was told the service manager would get back to me. called the service dept and left a message asking how they were able to charge the vehicle ,the dept didn't reach back out to me. if they did they didn't leave a message.[[ENDHIGHLIGHT]] took the car to Nissan and the employees also couldn't get it to charge. told diagnosis fee would be $175. they were able to fast charge it for me so didn't diagnose why the normal charge wouldn't work. [[HIGHLIGHT]]got a great price on the car but Sullivan totally dropped the ball with zero customer service afterwards.[[ENDHIGHLIGHT]] now i have a car in my carport I bought 2 weeks ago and can't drive it because I can't charge it. [[HIGHLIGHT]]terrible follow up customer service from Sullivan motors.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Lizzy was amazing![[ENDHIGHLIGHT]] Sullivan Motor's worked with us on our down payment, was family friendly and made everything easy. [[HIGHLIGHT]]We appreciate Mr. Sullivan and his amazing team![[ENDHIGHLIGHT]] read more

Sullivan Motor Company - Lizzy was amazing! Sullivan Motor's worked with us, family friendly and made everything easy. We appreciate Mr. Sullivan and team! - Car Dealers Near Me - Mesa, Arizona

Lizzy and Mr Sullivan gave me a great deal on my new 2016 Chevy suburban. Even got to meet me Sullivan read more

Sullivan Motor Company - Car Dealers Near Me - Mesa, Arizona

I bought a 2018 chrysler pacifica from them march 3 of this year. After trying to get the ac fixed since it never worked bill luke chrysler diagnosed the vehicle as having a bent frame bent condenser and a whole bunch of other damage none of which was disclosed to me or my father who was a co buyer on the van. [[HIGHLIGHT]]When i call dewayne the general manager its nothing but bullshit and lies coming out of his mouth about the van and what they are willing or more specifically NOT willing to do about this.[[ENDHIGHLIGHT]] DO NOT BUY FROM THEM THIS VAN LOOKED NICE BUT THEY LIED ABOUT IT HAVING A BENT FRAME AND BEING IN A MAJOR ACCIDENT AND ARE REFUSING TO FIX THIS AND IM NOW FORCED TO GET A LAWYER. [[HIGHLIGHT]]JAMES DEMBECKI WAS THE SALES MAN STAY AWAY!!!!!!!!![[ENDHIGHLIGHT]] read more

I really dreaded shopping cars at any sort of car dealership, but my experience with Sullivan turned out to be very pleasant and easy as it goes. Taylor was the guy that took care of me. He made it very simple easy process and I appreciate it fact that he didn't pressure me into anything, when I finally decided I wanted to take the truck he had failed to toe and fixed the minor infections that I pointed out. I will definitely recommend them. read more

Sullivan Motor Company - New Toy - Car Dealers Near Me - Mesa, Arizona

[[HIGHLIGHT]]I just purchased a used Ford Edge from Sullivan Motors and they were excellent to deal with.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Taylor helped me through the process and came up with a great deal for me and I am very happy with my purchase.[[ENDHIGHLIGHT]] After the sale I did have a couple of issues come up with the car but Taya in the service department took care of the issues very well and at no charge to me, so they do back up what they sell. I would recommend Sullivan Motors to anyone looking to purchase a used vehicle. [[HIGHLIGHT]]Thanks to everyone there for a great buying experience.[[ENDHIGHLIGHT]] read more

They have horrible communication and respect for their customers. We got led on for months by the managers and employees . We wanted to buy a car outright but every week they told us a new excuse. Spent 100's$ on rental cars until they put me in a loaner vehicle. We had to switch loaner cars 4-5 times for safety issues or the tires would keep going flat . They TRICK YOU ON PRICES $$$ Be very careful because if you don't know how to negotiate or show screenshots of the asking price .. they raise the price as much as they want . I've only heard bad things about this place ! read more

I went in to this dealership with a client several years ago. They added every bell and whistle on the contract that they possibly could. They overcharged for everything because my client had bad credit. I will never recommend this dealership even after we walked in together to remove some of the inflated priced items that she legally can have removed such as a warranty, gap insurance, and a few other items. You are not legally required to have a warranty nor Gap Insurance. Sometime Gap or a warranty coverages make sense. Some dealerships charge $4,000 for a $1500 warranty. Gap insurance should be no more than $500 on a used car. Be very careful. If you are buying a new $40,000 car then a $1,000 for gap may make sense depending on the value of the car, if you roll negative inequity into the new car purchase, or simply how fast does the car depreciate. This dealership charged $799 for Gap insurance when we went to a new bank, opened up an acct with $5 and then bought Gap insurance for $300. This was a few years ago. Gap insurance has gone up a little bit but not to $1,000. When you are paying 20% interest sometimes it makes sense to fix or build credit for a month or two and then once your credit profile has some updates do a refi then buy GAP or a warranty through your Fed Cred Union. If you don't have a Fed Cred Union, consider it. I can not suggest strongly enough to go somewhere else. Ask your Financial Advisor, Insurance Advisor, Mortgage Lender, Realtor, or CPA who they recommend. That car purchase can negatively affect you the rest of your life if it is done wrong. Another client called me today letting me know she got a new used car, at Sullivan, I said oh no, let me see your contract. She doesn't even have a contract yet. How does she know what her interest rate is (FOR SURE) until she has a contract. I am scared to see what else was added. read more

Whatever you do don't buy a vehicle from Sullivan! They sold me a car & a week and a half later called me up & said I needed a cosigner...they never said anything to me about a cosigner when I purchased the vehicle....now I have to give the vehicle back because I couldn't find a cosigner...I got rear ended in the vehicle so now they won't give me my deposit back....so basically I rented a car for a week and a half for $500, got injured in the accident so I don't get my deposit back, & I had to quit both of my jobs because they took the vehicle back...worst company ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

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Went to trade in my car they put me in a truck, then call me 2 days later to tell me the payments went up. Then when I want my car back they give it back to me with the check engine Light on and Turbo out and Austin sales manager not caring tell's me shit happens! read more

They don't know what they're doing, the managers suck and they added over 400 miles on my truck and didn't fix the problem! Sullivan Motors if you're reading this, you don't even deserve 1 star . I would Not buy any vehicles from this company ever again and definitely not use their service department. read more

total morons. they try to get you to pay $2000 then say it's $0 down, then say you're approved and ask for insurance. a day later AFTER contract was signed they tried to say I didn't make enough. they have no clue what they are doing!! read more

5 minutes ago NEW My name is Mitch holt, and I recently purchased a truck from this dealership. The buying experience ultimately wasn't bad. The truck I bought had a few issues. I.e. tailgate damage abs light on a key does not work. All things that could be repaired fairly easily and quickly. I worked the deal and received a "we owe" paper from the dealership basically agreeing to repair the issues. After 2 months of owning my truck I still have not got some of the work done. I called multiple times to see if the parts came in and was given the run around. I went down in person and spoke to Tim the service manager. He tried to explain supply issues and so on. Well I know that it doesn't take 2 months to source. Key or tailgate or abs sensor. I finally got my tailgate which I had to install myself. Not a big deal. But still time and energy could of been better spent elsewhere. I fixed the abs sensor too, with no reimbursement offered. Key still doesn't work, window tint was not done as agreed. What this basically says is, even with it in writing, once the dealer gets paid your on your own for the repairs. Not sure the next step will be, but I will keep this updated. read more

The worst car buying experience EVER! The first question I asked these guys was "Do you deliver vehicles after purchase?" To which they replied "Yes" .... I purchased a vehicle, and still haven't received it. They dodge your calls, make excuses, and give you the run around. I literally didnt know car buying has gone in the trash like this. If you're looking for something to happen in a timely manner, it's definitely not happening here. I could have shipped the car myself in the time they've taken. Don't waste your money here. They got the whole crappy used car salesmen thing down to a T here. I would give names, but pretty much everyone jerked me, from the salesmen, to the sales manager, to the "delivery manager." Go somewhere else. I promise the experience will be better. read more

No one calls you back, the chat app on their website is a joke and the phone lines go to a separate voicemail box or just rings to a busy signal. read more

Buyer beware. Sold me a car with structural damage and never gave me the vehicle's carfax. Called and explained the situation and the manager couldn't care less. Dishonest, shady, and likely illegal practices from this company. Buy a car somewhere else!!! read more

Stay far away from this place. Christian B was rude and disrespectful after calling him out on misrepresenting a car. Over priced on top of it. read more

A wonderful experience all around! Sullivan Motor Company & all the staff were incredibly helpful when I was selling my car from out of state. They treated me with sincere honesty, kindness & a great deal of patience. I felt very confident in their ability & knowledge, regarding the sale. Most importantly, I felt respected as a customer. Applause! Applause Sullivan Motor Company! read more

Don't do business here unless you want them to ghost you once the ink is dry on the sale. Been trying to get someone to call me back for a month now without a single response. Emails too. Seems like they're happy to ignore me altogether. If you do go, make sure to avoid Ivan in finance. He'll sell you a warranty without knowing what it covers but tell you it covers everything. read more

My husband and I were looking for two cars and liked the Ford Tbird online. We came in and Scott Jackson immediately helped us. He asked the right questions, was not pushy and let us take our time to decide on which vehicles we wanted. We traded our truck and got what we wanted out of it. So easy!! Shockingly easy!! We highly recommend Scott Jackson and Sullivan for any used car purchases!! read more

Sullivan is not the place to go looking for any deals. As soon as you try and show the salesman anything of why the price should be lower he just walks away. They only clean up the vehicle. They just try and get by and get you to pay there price. So I will just go buy an suv somewhere else. read more