the lady that answered the phone was not so friendly!! and the more i asked questions the more red…read moreflags were raised! DO NOT BUY HERE!!

From the owner: We are a local, family owned car lot who gives everyone a chance to finance a vehicle regardless of…read morecredit or employment.

2.5 hours for an oil change with an appointment. Sub par customer service. Poor management. The…read morewaiting room is empty. Lost another customer.

My husband and I went in and were sold a Toyota Corolla Sport by Tanner. Tanner treated us like…read morefamily, and was extremely honest about his opinion on every vehicle we were interested in. He was also very patient with me and my ADHD self. I will continue to buy from Tanner regularly regardless of where he works at. He's a good and honest salesman, which is rare, but he's also a good and honest person. Which is even more rare. Thank you so much to the Toyota team for helping us out today. It is greatly appreciated.

Peltier Ford sold my family a Certified Blue Advantage package with our new car for an extra…read more~$2,200. With the package guaranteed us that the dealership did a 139 point inspection on the vehicle. Just on the drive home, we found multiple issues wrong with the car. We live out of town, so we took the car to our local dealership. $1,300 later, the other dealership repaired multiple items that were supposedly on the 139 point inspection checklist. I highly doubt any 139 point inspection was ever actually done by Peltier. I've emailed and called Peltier 10+ times asking for a copy of the 139 point inspection report that we PAID ~$2,200 for only to receive no response. On top of scamming us out of ~$2,200 by selling us an inspection that was never done, Peltier ran my credit without permission when I expressly told them not to. They ran my credit not once but FOUR times. We specifically told them we came to the dealership with financing already in hand and did not need or want them to run my credit. Dusty Brooks, our sales rep, told me that Peltier just needed my information to "close the deal" - whatever that means. So, I gave him my information but expressly refused to sign the bottom portion of the document requesting for authorization to pull my credit. I told him multiple times I was only giving my information but did not authorize a credit pull and was not and would not sign the authorization. I get home and see that Peltier did in fact pull my credit when I expressly said not to. Worst dealership experience ever. Do not come here unless you want to be lied to and scammed. I will be opening a report with corporate and with whichever governmental agencies I need to report Peltier's behavior.p

All of the other reviews about fake prices and silly required dealer add ons are correct. 47k…read moreadvertised price became 50k plus $3500 scratch protection plus ..... I read the negative reviews before contacting them and getting a true out the door price was hard. After getting an email that looked enticing, they followed up with a true quote by text that was 10k more. Total waste of time and false advertising. This is why people are buying from caravan. Dealerships like this remind us all of why we hate dealing with the traditional dealership. Avoid if you value your time or wallet.

Hey there, I wanted to let you know that I recently bought a Chevy Impala from Premier with Diego…read moreas my salesman. Diego was a joy to work with, very honest, and professional. Premier ensures that the cars they sell match their advertisements and they have great communication. I also used Tommy as a transporter and he was also very good.

From the owner: Welcome! We realize that you have lots of choices when…read moreleasing or buying an automobile and our desire is to ensure you have the best car buying experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments, the emphasis is always on putting our customers' needs first. We pride ourselves on listening to the needs of our customers. Everything we do is designed to make your car buying or leasing experience as easy and enjoyable as possible. Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase a world class automobile at a great price. Please call or visit us to see for yourself how different your total automotive experience can be! We do not have any unsatisfied customers!

5 stars to Peltier Kia in Longview for an excellent car-buying experience. Jalen Harris was…read moreoutstanding and went above and beyond to make the deal happen. His willingness to think outside the box and put in the extra effort is what earned my business. He had the vehicle ready when I arrived and even followed up the next day, which says a lot about his professionalism and customer care. Channon Stewart, the manager, was knowledgeable, efficient, and helped secure a great interest rate. He clearly runs a solid team and keeps the process moving the right way. Braylon Williams in finance also did an excellent job and made everything smooth and easy to understand. He is definitely someone to watch. I drove three hours to purchase this vehicle, and the entire process exceeded my expectations. Everyone I worked with was professional, helpful, and made the trip worthwhile. I highly recommend Peltier Kia in Longview.

I have bought several cars over the years from my local dealers here in Waco, but we went to this…read moredealer because of the car we have been searching for. This dealership is pushy on sales. Once we bought it, we noticed several things that were withheld from us about the car. Lots of hail-damage dents; the Carfax shows a dent on the wrong end of the car. The finance guy was super pushy on add-ons and was upset when I told him I didn't want them. They refuse to call you back when you have questions after the car left the lot. Don't buy from them. While it might seem like a good deal, trust me, it isn't.

They do not work with you during illnesses if they try to sell a red Toyota Camry 2009 run the…read moremoter is going out the second time have to put oil in every two weeks and while in the shop getting the motor in it was ramsack everything was went through

I only gave 1 star because I can't do zero stars. Since the GM won't acknowledge or correct his…read moremanager Jessica I will let it be known, AFTER HER BEING CORRECTED MULTIPLE TIMES SHE STILL CALLS MY TRANSGENDER HUSBAND BY THE WRONG PRONOUNS, making an uncomfortable situation even worse!! The blatant disregard and disrespect is horrible and I will NEVER recommend y'all to anyone. Something needs to be done about her and how she treats her customers. This isn't the first incident with her and we are trying to not have to notify our lawyer but this is out of hand!

We were traveling and started having engine problems. Terrance repsonded immediately. He…read morediagnoised and fixed our problem within an hour. We are back on the road and the vehicle is running great. Big thanks to Terrance!

Sent my vehicle here twice to Terrance Pryor my vehicle broke down and ran hot after driving it 30…read moreminutes on my way out of town with my grandkids. I contacted Mr Pryor he responded saying I replaced the part and let it run 30 mins on my lot I asked if I could bring it bk ASAP to be looked at and fixed he started yelling and wining saying he wasn't gonna fix it or look at it again. His secretary (wife) stated one price he went up $20 on it and also if he order parts for your vehicle he adds $20 to the part as well for himself on top of what you're already paying. Very unprofessional his office is NOT clean and we have COVID going on rt now but he has office staff. Needless to say I will be taking him to small claims court I had to get my car towed home and was out of more money. If you wanna run your pockets dry and ha e uncertain work done he's your guy! Kountry Boys Automotive