Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

Terrible service! Stay away from these guys. Heard from others in the waiting room, the same…read morething. Lots of lip service, but not much care for customers--especially if you have an extended warranty. Zero stars, if I could.

Visiting a car dealership probably raises my blood pressure more than any other single event. Since…read moremy wife wanted a new vehicle, we went shopping. At the dealership "down the road" they tried to pull some fast talking math, which didn't add up. This was what I expected from a car lot. We left, as I will not tolerate it. We visited with Sam at Marshall Ford. Of course I was resistant at first. It turned out we got a great value and a great ride for my wife. I expressed an interest in a truck and looked at a few. I expected Sam to call and badger me. He did not. I saw a pattern of the opposite of the high pressure liars you expect to encounter. We dropped by randomly one weekend and insisted on Sam helping us. I ended up with what I think is the best truck I ever owned. As for the haggling stuff I hate, I only asked a small amount off and got it. They are in business to make money. As long as I got a great value for what I pay, I am happy. I don't have to get a steal. I am thoroughly happy and our subsequent vehicles will be from Sam. A small consideration, if you have DV tags. It may take a while longer. They did update the temp tag to a DV temp tag with my final tag number in the interim, which was nice. The only 2 things preventing 5 stars: 1) The finance guy was extremely rude and pressuring when we got my wife's vehicle. I did not need financing for my truck, but he tried to get me to finance with them and was still extremely rude and pressuring. 2) When you agree to let Ford give your information to partners, they sell your info immediately. I have gotten more calls and emails than I imagined about car warranty and such. I thought Ford would be more reputable in this respect. You should not sign the paper to add you to their spam list, even if you lose the deal. The calls and emails are of such volume it is a daily disruption. The unsubscribe option does not work either. You will still get calls and emails. Had I known this in advance, I would have walked on the deal regardless of how much I liked the truck.

absolutely terrible they told me I would have my part in a week been 4 weeks and still haven't…read morereceived car back yet as well as 1600 for a part that ford sells for $700 and no that's not including labo because total cost is 2500

Really wish they were local so I could use them more often. They were a Godsend when we had car…read moretrouble in Texas trying to get home to OK after a long vacation. When all the other dealers wouldn't look at our car for another 3 days (or wouldn't look at our car at all) they said they could get us in the following morning at 7:30am (We called late in the afternoon). They gave us a quick update and said it could be fixed by noon. It was fixed by 10:30 am! They even offered to pick us up saving us an Uber or Lyft expense. Without them, we'd either be stranded in TX for another few days or have to spend hundreds on a rental car to take home and then drive all the way back from OK when it was fixed. They really saved our bacon. They are quick and curtious. I can't recommend them enough.

Before you do business with Gabriel/Jordan Buick GMC I want you to know that their word means…read morenothing. I spoke to the General Manager, Scott on Friday 12/6/25. They had a vehicle I wanted to purchase for my wife for Christmas. We live out of state. He assured me that I did not need to give a deposit that my word was enough to secure the vehicle. We began the paperwork process and we both took off of work on Monday to travel and finish the deal. The salesman we were dealing with called us less than 24 hours later to say they sold the vehicle. This is a very disappointing situation and not the way a professional business should be ran. I do not recommend using this dealership.

We have come to depend on Mike and his team to repair our vehicles & get us up & running again &…read morethey have been nothing but honest, friendly, responsive, & fairly priced. Within a few months of one another, both of our vehicles needed repair work. They got my car back up & running in no time, & let us know that we needed a more specialized shop for the issue with our Jeep. More recently my car needed headlight repair work done & again, they were honest, friendly, responsive, & fairly priced. I will always come back to Mike's shop & refer everyone I know to him for repairs!

I needed my window regulator replaced. The front desk person, Jennifer, went above and beyond to…read moreget me several quotes based on several factors of what might be wrong. The shop charged less than the other places I called and had my car ready by lunchtime. The location is very nice looking and has lots of parking. 10/10 would use them again!

These folks have worked on my cars since the early 90's. Always fantastic service, good quality…read morework, honest, reliable. I've never had them do something to my car that wasn't needed. The staff has always been courteous, friendly and extremely helpful.

Called near noon about a steering problem. They had an opening so I immediately brought the vehicle…read morein. They diagnosed the problem and had it fixed the same day! By 4:15 I was back home with a vehicle that was once again safe to drive. They explained the problems in detail and worked with me on other issues. Grateful that they were there and certainly seem entirely trustworthy. Don't let a couple of entitled snowflakes scare you away from a good honest shop. I've worked on my own vehicles and had some great mechanics in the past. These guys are good, honest folks who earn their money. I WILL be returning as necessary.

I have been using S and J Automotive for several years based on the recommendation of Allen's Tire…read morecompany where I have been doing business for 24 years. S and J has been honest and very responsive taking care of my wife's 23 year old Honda Civic with only 80,000 miles on it. They have given us a list of what to expect with the car as it enters it "Golden" years. Very fair with accurate upfront assessment of the issues and quick turn around. I would recommend them to my own mother if she were still alive.

I took my van in to S &J for 100K service. I've used them before and have been happy with the…read morequality of their work. This time they were prompt, but when I went to pick it up I noticed they had charged me $26.05 for ONE spark plug. I thought it was a mistake and questioned it, the owner insisted they were super duper spark plugs and had cost him $21 and he added only $5 so I could have a warranty for the work. I got a little suspicious about the other items and since I knew the parts came from O'Reilly's, I checked each part # and this is what I found. I've attached a pic of the invoice if you'd like to check my numbers. Also, don't shops get a discount on parts? O'Reilly's Prices here are not sale prices. Using the part #s on the invoice PART O'Reilly's PRICE WHAT I WAS CHARGED Oil Filter $5.79 $14.27 Motor Oil $13.49 $18.95 Motor oil 5 quart $28.99 $69.58 Brake Fluid $8.49 $16.22 Automatic Trans Fluid $10.99 $29.87 Antifreeze $20.99 $71.98 Air Filter $26.99 $60.94 Cabin Air Filter $21.99 $39.00 Strut Assembly $209.99 $286.75 Shock Absorber $81.99 $156.08 Spark Plug $10.49 $26.05 Plenum Gasket Set $36.99 $54.08 Serpentine Belt $29.99 $55.20 SOME PARTS REQUIRED MULTIPLES. For instance, 6 spark plugs cost me $156.30. Plus a charge of $182.65 to install the plugs! Now, this only addresses the parts, my total invoice was over $3000, causing me to dip into savings. My recommendation for anyone using this shop ---get a parts quote upfront and check them out or go get the parts yourself and take them to them. That reminds me, I had a new, in the box, cabin air filter in my glove box. I got charged $39 for a cabin air filter and my new one is no longer there.