From the moment I arrived, 5 star service! Jeremy, Doug and Blake are all amazing. We were treated…read morelike family!

5 stars to Peltier Kia in Longview for an excellent car-buying experience. Jalen Harris was…read moreoutstanding and went above and beyond to make the deal happen. His willingness to think outside the box and put in the extra effort is what earned my business. He had the vehicle ready when I arrived and even followed up the next day, which says a lot about his professionalism and customer care. Channon Stewart, the manager, was knowledgeable, efficient, and helped secure a great interest rate. He clearly runs a solid team and keeps the process moving the right way. Braylon Williams in finance also did an excellent job and made everything smooth and easy to understand. He is definitely someone to watch. I drove three hours to purchase this vehicle, and the entire process exceeded my expectations. Everyone I worked with was professional, helpful, and made the trip worthwhile. I highly recommend Peltier Kia in Longview.

Highly recommend this dealership. The team went above and beyond to work with us, and our salesman…read moreBraedon was great to work with.

Had lots of help, very pleasant experience. Would go back again. Nice folks and would recommend.read more

Great experience! Very helpful with every aspect of the purchase and detailed with all the bells…read moreand whistle!

There is not a rating low enough to indicate how poorly we've been treated by this dealership. My…read morehusband bought a a used truck for our company here mid summer. Test drive was fine and luckily we bought a warranty. The day after we got it home it began having issues. We took it back and they decided the transmission needed to be replaced. It took a month and we had to call for updates or we heard nothing. We got a different story every time we called. Got it home last week and now the engine light is on. Took it back. Once again, something is bad and needs to be replaced. They offered us $9000 less than what we gave them for it to buy it despite the fact we've barely been able to put any miles or use on the truck since it has sat on their lot while we made the payment. In fact the only miles and use has been driving it back and forth to this dealership. Not a one of them seems to care that they sold a vehicle that had multiple issues - apparently they do not inspect the used vehicles they have sitting on their lot before it is sold to you. I have used other Peltier dealerships in Tyler and been well pleased - this particular lot is, I hope, an anomaly with their poor salesmanship and bad customer service.

I scheduled a service appointment for an oil change and tire rotation. At the time I made my…read moreappointment I was told I had 3 services left on my CarDoc plan. when I got to the dealership the service advisor told me my plan expired in April and the cost will be $138. I will not be back.

Fantastic experience with Marci when I purchased my 2019 Toyota Tundra this month, the staff is…read moreprofessional, friendly and accommodating, I definitely recommend this group as they made the purchase very easy

Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

I don't live anywhere near this place, had never heard of it, and certainly never authorized a…read morecredit card charge. I know it was this business because my statement shows: DECLINED MANUAL ENTRY INCORRECT EXP from ALL AMERICAN MOTORS 903-7536200 US. Thankfully my card company recognized this was a fraudulent attempt and closed the card immediately. Will be notifying BBB.

All American are crooks they sell pieces of shit that they rig up just long enough to drive it off…read morethe lot they ask for outrageous down payments and then they sell u a car with a salvage title and don't tell you until after you already signed papers My first truck I paid 3500 down it was dirty day I got it so I went hone and cleaned it and realize some crackhead painted truck and never sanded or clear coated it I took it back and told them it's to rough I want something else he said I should if thought bought that . Next few months the truck frame cracked overheated amongst other things and like a dummy I buy a f150 4k down first day it's fucked up has to go to shop for work 600$ comes out shop and same day ac goes out then same week my brother ford he he got from there motor blows up and once again I get my wife a car from there day one goes to shop comes out still not fixed it's back in shop now and tags came in today says salvage title they didn't even fucking tell us people stay away from this lot tgey buy salvage vehicle and sell em to people

From start to finish my wife and I had a painless new car buying experience. No high pressure…read moretactics. Our salesman Cody is a legit guy. Actually knows the Rogue inside and out. Not just reading specs he memorized for the job. I know it's his job but he went above and beyond any expectations I had. He and the manager John were able to get us a much lower percentage rate than my actual bank gave me on my pre-approved loan. Went there to get a Rogue, and went home in a Rogue with a lot of help from everyone in their friendly staff. From the gentleman that opened the door for my wife and I to Crocodile Cody, John, Juan, and Tiffany. The owner of that dealership really has something special going on there. If you're looking for a new or used car. I highly recommend you at least check them out first.

1 star only because Raymond Vasquez, Matthew Jackson, & Brittney Singleton will bend over backwards…read moreto try to help make it right. The service department on the other hand is by far the worst i have ever dealt with. in October of 2025 i bought a brand new off the truck 2026 Nissan Rogue, within the first week it was in service. failure to start, gas gauge not working, locking & not unlocking. fast-forward to August of 2026, same issues, multiple times in the service dept, & nothing but "hard resets" - how many times do we have to hard reset a NEW vehicle? needs maintenance, outside of an oil change, within 10 months no new car should really need maintenance. I wouldn't say not to buy a car, if you do go see Matthew, but i am saying find a different dealership for service, because they suck.

Not a fan of this dealership. Pure deceptive business practices. Put 7k down on a used GT…read moremustang. Left the financed significantly less than the value of the car. Almost chastised for not getting Gap Insurance.. then the pitch for an extended warranty that has 1 yr of bumper to bumper and 3 yrs of drivetrain. I can always get an extended warranty...like they don't call or recieve mail every other day for one. Lol! The dastardly deed had to do with the bent wheel on the vehicle that wasn't recognized nor disclosed at the time of sale and when contacted, the only response I recieved was "we hope you enjoy your car" got the text saved. Normally that wouldn't bother me but the fact that they put new tires on this car and didnt disclose. Got the lust of work performed at trade in. They knew, it didnt balance out. $500 later with a new wheel, it drives like a dream.

I took my 2019 escape to have the three dashboard warning lights repaired. They kept my car for two…read morenights and presented me with an estimate of $1800 which included two tires that I did not need. They never told me the diagnostic would cost me $200 but I opted for another mechanic to fix the warning lights for half the price. My advice is to find out what the cost of the diagnostic is before you leave your car for three days. I was denied by Doug a refund of half of the diagnostic and that may be standard for them, but it is a bad policy for me not to know upfront what the diagnostic was going to cost.

Shannon stands behind his product and is willing to help me find the auto that suits my needs and…read moremy budget. He is not just trying to sell me on a payment or push some car on his lot to me. I recommend this business for its honesty

My brother bought me a 2012 Chevy Malibu 3 months ago. Well in 3 months I've replaced the battery,…read morethe starter and a fuel pump and now it's dead again. Oh and the towing expended when it left me stranded. I called the office several times and only received one call back from a new guy. Shannon is the only one I've actually talked to and that has gotten me nowhere. I've never dealt with a business with such horrible customer service. They got their money and they could care less that they sold my brother a terrible car that I'm now suffering with.

A generally poor experience across the board. My wife leased a '24 Taos that has had multiple…read morefaulty sensors, a complete gas tank replacement, and now needs a new a/c line, all in just under 2.5 years. A salesman contacted her and offered to get her out of lease, only to spend nearly two weeks playing phone tag before telling her she would have to pay at least 11,000 for the dealership to take the car back. At the time of sale I was promised they would ship in another vehicle from a sister dealership which also never showed. Guess I dodged a bullet there. The service department wanted the vehicle left for two days to diagnose the ac issue, our local Toyota dealer did in under 3 hours. Would not recommend this VW dealer for anything.

Paid $122 for a very basic oil change with tire rotation. Was told it included car wash. Nothing…read morespecial about any of the services. The staff was pleasant and only reason I didn't go with a one star. Beware of pricing practices. The bill sent to me via automated system was approximately $100 more. The button is there to approve it. I didn't. When asked the service manager said there is a glitch between pricing. Hmm? What would the charge been if I agreed to automated bill? I did like the service tech online video showing work done. For what I paid, could have had vehicle professionally detailed and oil change at the big box store.