Brought my truck in to get rear diff fixed and ac done. Got it done at a reasonable price. James…read morethe owner is very professional and knows what he's talking about. I'd recommend this shop to anyone that is needing auto repairs. Mr.Kramer the mechanic was very nice, heard in on the issues I was having & got it done fairly quick. also recommended what to do if anything else messed up. 10/10 rating

This auto repair shop must think I am Willie Da Fido around here. They want to charge me $125 to…read morecheck out my truck. I just paid them $700 to replace the fuel pump. Now my truck won't crank unless I relieve the pressure on the fuel line. They took time to tell me my brake fluid needs to be flushed among other things equally an additional $1k. I was planning to go back to get those items fixed. You are not going to milk me. Find another cow. They just missed that $1k trying to milk me for that $125. And they got a bad review from me, which can potentially cost the other customers.

Called ahead because I was in a rush they lied about having tires in stock. When I got to store…read morethey said it would be an hour before they got there after I made a ten minute detour to get tires.

Big 5 Tires used to be a great place to take your vehicle. That isn't the case anymore. I will be…read moretaking my business elsewhere. What a waste of time and money for me. Completely disappointed in the way they handle my vehicle this time and did not explain things to me before they did work on it. If my car needed shocks and struts before you did the alignment and would need one afterwards you should have said so before you did the work. Then when I call you said it was explained to me. No sir it was NOT. It was written on the receipt after it was completed!! You will never get my business again.

We were visiting family in Marshall for the New Year holiday. As we were leaving to return to The…read moreWoodlands my wife's 2009 Suburban broke down on the side of the road. A cold front had moved in and it was 20deg F. Not good! The next day we got the Suburban to Jerry's Auto in Marshall. I explained our situation and they said they try to get us back on the road ASAP. One hour after dropping the car off they called and said the alternator was bad. They had already called around and found the best price for a replacement and gave me a price for the repairs, parts and labor. We were back on the road in a little over 3 hours for an extremely fair price. Highly recommend. Evan Welch. The Woodlands TX

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

The 2nd best mechanic in town, shout out to Martinez, swapped out my twin turbos on my Ferrari F50read more

customer service from me garret horrible . told me he would fix my car in week and kept giving me…read morethe run around . his exact words was you the one need help so you need to act like it

From the owner: Oil Change Suspension Services…read moreBattery Services Air Conditioning Services Headlight & Taillight Services Transmission Repair Brake Services Engine Repair Towing Vehicle Electrical Repair

Lube Master deserves a 5-star rating for its A+++ quality, affordable service and friendly staff…read more Come to Lube Master for a Texas vehicle inspection or routine oil change if you're in Marshall, TX. When you pull up to the shop, you are greeted by an employee and let them know what services you need done on your car. Then, just sit back and relax on the bench outside or the interior seating area. From beginning to end, service was friendly and courteous. The staff thoroughly explained the services to be performed, keep you updated on the job progress, expected time of completion, and gave recommendations on repairs to be done. They get your approval before proceeding with any repairs. With many competitors in the area, they are the most honest, reliable, and reasonably priced. The prices for their services were very fair and they don't force you to overspend on unnecessary repairs like other places. Service was good, efficient, and timely. Because my experience was such a positive one, I will be sure to return whenever I'm in the area and needing an oil change or Texas vehicle inspection. Thank you Lube Master for doing a great job!

Fast, friendly, and services that are reasonably priced. Went by for a state inspection, and was…read morein and out quickly.

Do NOT go here. This place took advantage of my elderly mother and cost her thousands of dollars…read morefor a problem they failed to fix--multiple times. Over three years, she brought her car in three separate times for brake issues. Twice they claimed the problem was fixed, yet her brakes kept wearing out in less than a year. Only on the third visit did they finally say the calipers were bad--something that should have been identified from the beginning. They took zero responsibility for the repeated repairs or the unnecessary costs. She has now spent close to $5,000 on what should have been a straightforward repair. To make matters worse, they tried to charge us around $800 for calipers, while multiple other shops quoted under $500. When I refused to overpay and took the car elsewhere, they voided the warranty on the $2,000 of work she had just paid them for. This experience feels incredibly unethical. I would strongly recommend avoiding this shop and getting a second opinion before trusting them with your vehicle.

My wife was driving through Marshall and felt a thumping while she was driving. At first she…read morethought it was a flat tire, but she checked the on board tire pressure monitor and it was all good. She then pulled over and checked her tires visually, but saw nothing wrong. She kept driving, another mile or so, but still felt something wasn't right. She pulled over again and checked, but didn't see anything wrong. She says she looked across the street and saw Mavis tire. She pulled in and in a few minutes they found a pair of needle nosed pliers piercing the tread on one of her tires. The pic below explains it all. My wife was so grateful and so am I that these guys were so knowledgeable. They got her a new tire the same size and sent her safely on her way. She said these guys were so friendly and respectful. Thanks Guys! God Bless

Only go here if you need simple things done. I hate to leave a bad review anywhere, but boy does…read morethis place deserve it! I'm sure you will agree after you read it all. This is a friend of my dads so I thought he would be good to us and my dad. Nope. First i took my suv here for a light that wouldn't go off, he fixed it he said. My husband was wondering how they fixed it, so he took the part off the dash, and as you can see he just put black silicone over the light so that you couldn't see it shine through!!! Also while it was in his shop he left the doors unlocked and people stole a bunch of stuff out of my car! Well during the time he had that car in the shop, my husband had already took his truck there to get multiple things done to it. Well he had his truck for OVER 7 months! He would say oh I promise 2 more weeks, he would tell us all the things he did to it and what was left. Of course we would believe him over and over and over (he talks so nice). Well he was lying. My husband finally went to check and the things he said were done were not. This happened so many times that we finally had to just tow the truck to another shop! That place had it done so fast. Well my dad had 2 work trucks that needed 2 engines, he said he was taking it to DnD (his friend) I asked him not to take it there, but he insisted that he would not do that to him... well guess what? He did him even worse. One truck has been there about 1 year and 5 months, the other around 8 months. I took pictures of him having them outside after I had seen the trucks inside for awhile. He said he had the engine in the gray one ( the one there for 8 months) guess what? No engine in it. Just sitting outside. So he finally said he's working on it now because he didn't want a bad review. He said it would be done in 2 weeks and the other truck that he's done nothing on for well over a year would be done 2 weeks after that. He has given every excuse about it. Saying he took the engine out 3 times, flywheel didn't fit, anything you can think of. It's been I've giving him 2 months instead of 2 weeks like he's asked, and STILL getting the excuses over and over. He says them so nicely that I want to believe it, but I don't want this to happen to anyone else. These are 2 work truck down for this long. It's ridiculous. My dad still wants him to do the work, because they are "friends" and doesn't want problems. Im trying to get him to take the trucks somewhere else. Im leaving a ton of details and lies he's told us out too, because this would be way too long. I have pictures

I had a great experience with this facility recently. Car broke down late on a Saturday after.noon…read more We got it towed here. Jesus tried his best to find the part we needed but with no luck( old '96 Infinity, alternator not exactly something kept "on the shelf") . He even made a trip to the local salvage yard in an effort to help us out. When that failed he drove us to a local hotel, and then picked us up there on Monday when our car was ready. Service above and beyond, small town Texas at it's best!