Over the years we have had several of our fleet trucks serviced by this company. A couple years…read moreago one of our haul trucks needed a new transmission, which was replaced at Transmissions Unlimited. Recently, the truck had issues. It was out of warranty both timing and mileage. We were given a quote and carried it back up there to have the transmission replaced. When the truck was ready, we received a call from them saying he had good news. The truck was not only ready but while replacing the transmission, they noticed that some of the parts used in the first replacement were defective and what had been installed should have lasted longer. The actual bill was 1/3 of what was quoted. They didn't have to tell us about the defective parts and not every company would have completed the exchange for a third of the price. This company is honest and reliable, and I would highly recommend them if you are in need.

I brought my jeep Cherokee in because it was running rough. I was charged $250 to replace a $15…read morefuel filter when I picked up the Jeep it was still running rough and so I took it back to them. when I got it back, the second time they told me that they checked out misfires and a bunch of other things. And that I just needed to let it run for a while so that The computer system relearn. On the way home the horn no longer worked in the subwoofer system did not work . I called them up and they said that they did not do anything to it the second time I brought it in and they did not touch anything. this contradicted what they said before about checking it out. so now I'm $250 in the hole with the original problem not fixed and two additional problems and they say it's not their problem.

Great service, had previous work done, the part failed had the vehicle towed to them and warranty…read morereplaced the part very quickly. Next day service.

Sisk Buick is the gold standard of customer service. My family has bought cars from Sisk for almost…read more15 years and I cannot say enough good things about Craig and his team. Today I came in for a small issue related to my sunroof and the team quickly took care of that and my oil change, as well. My registration sticker has been expired for several months because I keep forgetting to get a copy of my updated insurance card and in fact, I had forgotten about the expiration when I dropped my car off today. Craig noticed the expired sticker and called to let me know - within minutes of our call he had reached out to my insurance agent and gotten a copy of my insurance card sent over to do my inspection. Absolutely fantastic! Their attention to detail and commitment to going above and beyond for their customers is evident in all that they do. Thank you, Sisk Buick, for your amazing service to your customers!

In my recent research of franchise auto dealerships in Longview TX, I came across an interesting…read morefact. .......... Most local new car dealerships show up in a Gregg County judicial records search at least a few times, perhaps 2 to 5 consumer-related cases overall. Far and away, the most numerous cases have been racked up by the local Mitz***** dealership......... However, Lively Cadillac has exactly ZERO cases for, or against, consumers. That's right: A clean record, and that's somewhat rare for auto dealerships. This speaks very well for the dealership. They either treat their customers right from the get-go, or, if there is a problem, they make it right.......... After my recent experience with one of those old-school, high-pressure, plaid-suit jokes of an auto dealership, I will be sure and visit Lively the next time I'm in the market. As I recall, they also seem to keep a good supply of clean, late-model used vehicles of most every make, model, and style. (Smart, very smart.)

We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

Lube Master deserves a 5-star rating for its A+++ quality, affordable service and friendly staff…read more Come to Lube Master for a Texas vehicle inspection or routine oil change if you're in Marshall, TX. When you pull up to the shop, you are greeted by an employee and let them know what services you need done on your car. Then, just sit back and relax on the bench outside or the interior seating area. From beginning to end, service was friendly and courteous. The staff thoroughly explained the services to be performed, keep you updated on the job progress, expected time of completion, and gave recommendations on repairs to be done. They get your approval before proceeding with any repairs. With many competitors in the area, they are the most honest, reliable, and reasonably priced. The prices for their services were very fair and they don't force you to overspend on unnecessary repairs like other places. Service was good, efficient, and timely. Because my experience was such a positive one, I will be sure to return whenever I'm in the area and needing an oil change or Texas vehicle inspection. Thank you Lube Master for doing a great job!

Fast, friendly, and services that are reasonably priced. Went by for a state inspection, and was…read morein and out quickly.

I wrecked my Dakota and they repaired the right steering suspension and did a wonderful job six…read moreyears ago and linemen is still spot on

I had an appointment there for an alignment and my vehicle was there for 3 days and they didn't do…read morenothing to it. i kept calling them to check on it they kept telling me it slipped through the crack and they will get to it. i went to pick it up and they told me nothing was wrong with it. and it had a nail in the tire that was not there when i took it initially. I took it to another shop and they did it in one hour.

We are full time RVERS, only in town off and on during several months of the year. To accommodate…read moreunforeseen events in both our lives and the folks at Royce's, they rescheduled three times over the course of a year. Yet, they held to their original estimate/quote, and when an unexpected part replacement ended up being required, they found a way to swap out for something on the estimate that came in under budget, and didn't raise their price. More than fair! And the work done looked great. Highly recommend!

I found myself in Longview with some damage to my car. I needed my fender and underpinning secured…read moreso I could safely make it back to Houston safely and with minimal damage from the loose pieces damaged on my car The team at Royce's Paint and Body got me in right away although I just popped in as I passed by. They were able to get me safely back on the road in 15 minutes. Great Team at Royce's. Thank you Gents!

Jimmy went above and beyond expectations. He diagnosed my issue and repair was fast and very…read moreaffordable compared to other shops I have used in Marshall area. I would highly recommend Jimmy and his shop to anyone needing this type of repair work. Thank Jimmy and staff for a job well done.

My husband and I got a dodge truck for 60.00 the owner told us it needs a transmission so we called…read morearound to several transmission shops and read the reviews on all the shops that we called and we finally went with east Texas transmission shop and I am very glad that we did the owner jimmy humphries and Phil Stewart was very virtuous and very helpful and honest the worked with us and they were very honest with what-was wrong with the truck and before they did anything to the truck they checked with us and explained everything that has to be done with the truck I would highly recommended this shop for any repairs because they are honest and they also check with you before they do anything.