My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

My car lost oil pressure for just a second, then recovered. However, the check engine light came…read moreon. I took it into Auto Zone and they said the code was PO522. The print-out said I needed a new oil pressure sending unit and also recommended replacing the intake manifold gasket. It was not a cheap fix. Being new to the area, I had no idea where to go. I researched it and discovered that Texas Auto Care had the best reviews by far. I called and spoke with James, the owner and mechanic. He gave me a quote of nearly $500. I dropped my car off and when he called to say the car was ready, he advised me there would be no charge as he felt there had been a glitch in the system when my oil was changed the day before. I would highly recommend Texas Auto Care. It would have been so easy for them to have done the job and I never would have known! I can't tell you how thankful I am that I found James and Jessica. Their honesty is overwhelming and so appreciated!

I brought my car hear a couple months ago for a complete ac rebuild they did very good work it…read morebroke today the dryer went out they honered my warranty and fixed it very fast completely free of charge this is a very very good spot to get work done to your car they are very nice as well very very happy

Prices fluctuated in the quotes they sent out. Up charge on parts is astronomical…read more Will not install and or service supplied parts. Will charge multiple diagnostic charges. Sends reports and wast time on pricing things that do not pertain to the problems your truck is in for.

My mom is 81 and had her heater fixed and the service from this company was fantastic .....she…read moredropped car off and they took her home and had it fixed by the afternoon...... kind honest people that did a great job......will always use them for any car repairs I have

They got me in and gave me great care. I received a report on my air conditioner and then they…read moreserviced it and returned it soon thereafter. It was really affordable and I would definitely give them my business if I need help in the future. They were very professional as well.

Took the wife's Mini Cooper clubman for some break work. Not the easiest vehicle to work on, BMW…read moreengineered. She was leaving on a trip the next morning, Caitlyn, Danny and the team got the job done on time and done right. This is the second vehicle I've brought them and couldn't be happier.

I drive all the way from Winnsboro I really appreciate Lucas he always gets what no one else can!!!read more

Stripped out my oil drain plug. Stuck a temporary drain plug in. Then charged me over $100. I took…read moreit back to them. They accept no responsibility and put the same temporary drain plug back in it. The Big 5 service center on E. Marshall Ave. was superb on fixing the situation. They said clearly the other service center was at fault. They replaced the old drain plug with the right one and said to bring it back if anything else takes place. I still give the Loop 281 store a 1 because they are no longer recommended by me. The E. Marshall Ave. one definitely is!

They tried to change me $2,000 to replace my water pump and timing belt. I brought it in for an…read moreoil leak! I only authorized it for a water pump replacement. Now my car stalls. It wasn't the timing belt. I had that replaced 10 months ago and I don't drive it as much...50 miles a month max!

Has anyone else taken their vehicle here for repair and within 6 weeks another problem miraculously…read moreunfolds say maybe a damaged exhaust manifold or pipe? Asking for a friend..

We were referred by a mutual friend. The service & the engine repair exceeded expectations. Will…read moredefinitely refer to others. 100% satisfied!

Charged me for tie rod rim and tire repair. Took my car to another mechanic and told me faith…read moreautomotive never even touched my tie rod. They sure did charge me for it though! Will NEVER go back!!! ( they deserve 0 Stars!!!! )

The service from mitis was quick and totally worth the price. I would tell anyone to go here.read more

Our brakes went really bad while in Longview. Called and they got us in to fix in 30 minutes. Got…read moreus fixed and on our way in 2 hours.

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

Just have to say they quoted a price over double what we paid for an alternator. I would check…read moretwice. These guys are real high.

very sad about this. Things should have been done differently. Communication should have happened…read moredifferently.