Diagnosed my vehicle issues and kept me updated on what needed to be done! Fixed all the problems…read moreand got me back on the road at a reasonable price! Great service! Highly recommend Rudy and his team!

Fast service and very reliable techs, they diagnosed and gave quote, they fixed all my cars, best…read moreprice in town.

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

Brought my truck in to get rear diff fixed and ac done. Got it done at a reasonable price. James…read morethe owner is very professional and knows what he's talking about. I'd recommend this shop to anyone that is needing auto repairs. Mr.Kramer the mechanic was very nice, heard in on the issues I was having & got it done fairly quick. also recommended what to do if anything else messed up. 10/10 rating

This auto repair shop must think I am Willie Da Fido around here. They want to charge me $125 to…read morecheck out my truck. I just paid them $700 to replace the fuel pump. Now my truck won't crank unless I relieve the pressure on the fuel line. They took time to tell me my brake fluid needs to be flushed among other things equally an additional $1k. I was planning to go back to get those items fixed. You are not going to milk me. Find another cow. They just missed that $1k trying to milk me for that $125. And they got a bad review from me, which can potentially cost the other customers.

We sat on the side of the road for 4 1/2 hours, waiting for our insurance appointed tow. It was…read moreLabor Day and 7pm now. Turns out that the 2 tow services we waited for, from insurance, didn't even have the equipment to tow our trailer. I called every number I could find for tow service and finally found these upstanding citizens. From the time I called them to the time of being picked up, in the middle of two towns in Texas, was only an hour. The tow driver was so nice and helpful. He towed us to their yard and they were able to do the work for us first thing in the morning. Their price was very fair and everyone in the shop was beyond nice. I pray I never have to see them again, but if I do, I'll be happy about it.

i went too this place to get a trailer inspection and the inspector which is an older gentleman…read morewere awfully rude. proceeded to go inside the shop to pay for the services to an older lady who accepts the payment has 0 hospitality. I would not recommend this business

Always great service and fair deals. i have never been disappointed with Ken, Bo and all the group…read more Everyone goes the extra mile! No matter wether i'm buying new or used, it's always worth the trip to Marshall.

From the owner: SHAPEN Toyota - We want to be your dealer. We appreciate every customer, every review, every…read moreopportunity. Let us show you how we can make your next purchase “fun, simple and easy “ Text our Sales Department anytime at 903-393-2751

Great place! Honest and trustworthy! Will take all my vehicles there in the future!read more

We were visiting family in Marshall for the New Year holiday. As we were leaving to return to The…read moreWoodlands my wife's 2009 Suburban broke down on the side of the road. A cold front had moved in and it was 20deg F. Not good! The next day we got the Suburban to Jerry's Auto in Marshall. I explained our situation and they said they try to get us back on the road ASAP. One hour after dropping the car off they called and said the alternator was bad. They had already called around and found the best price for a replacement and gave me a price for the repairs, parts and labor. We were back on the road in a little over 3 hours for an extremely fair price. Highly recommend. Evan Welch. The Woodlands TX

The 2nd best mechanic in town, shout out to Martinez, swapped out my twin turbos on my Ferrari F50read more

Called ahead because I was in a rush they lied about having tires in stock. When I got to store…read morethey said it would be an hour before they got there after I made a ten minute detour to get tires.

Big 5 Tires used to be a great place to take your vehicle. That isn't the case anymore. I will be…read moretaking my business elsewhere. What a waste of time and money for me. Completely disappointed in the way they handle my vehicle this time and did not explain things to me before they did work on it. If my car needed shocks and struts before you did the alignment and would need one afterwards you should have said so before you did the work. Then when I call you said it was explained to me. No sir it was NOT. It was written on the receipt after it was completed!! You will never get my business again.