We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

Terrible service! Stay away from these guys. Heard from others in the waiting room, the same…read morething. Lots of lip service, but not much care for customers--especially if you have an extended warranty. Zero stars, if I could.

I decided to buy a Honda because I liked the looks of them, the price, and the reviews I had heard…read moreother people giving. I chose Tower of Honda because they had the largest inventory of the Civic EX. My grandfather and I did thorough research of the prices of the them before going to the dealership. When we walked into the dealership, the salesmen were very friendly. After talking for alittle bit, our sales man brought back a price for the Civic Ex, and it was $3,000 higher than the MSRP for that trim model. After talking and setting things straight, we were able to get a fair price on the car. I was not impressed with the way things were handled at the start, but after talking with the sales manager we were able to clear things up and I found the perfect car for me! Also, the financing guy was extremely pushy. I turned down any warranty/financing through Honda, and after making myself very clear on it, he continued to talk about it the entire time we were in his office. All this being said, Tower of Honda had a GREAT selection of cars, my visit just wasn't up to standards with customer service.

I scheduled a service appointment for an oil change and tire rotation. At the time I made my…read moreappointment I was told I had 3 services left on my CarDoc plan. when I got to the dealership the service advisor told me my plan expired in April and the cost will be $138. I will not be back.

Not a fan of this dealership. Pure deceptive business practices. Put 7k down on a used GT…read moremustang. Left the financed significantly less than the value of the car. Almost chastised for not getting Gap Insurance.. then the pitch for an extended warranty that has 1 yr of bumper to bumper and 3 yrs of drivetrain. I can always get an extended warranty...like they don't call or recieve mail every other day for one. Lol! The dastardly deed had to do with the bent wheel on the vehicle that wasn't recognized nor disclosed at the time of sale and when contacted, the only response I recieved was "we hope you enjoy your car" got the text saved. Normally that wouldn't bother me but the fact that they put new tires on this car and didnt disclose. Got the lust of work performed at trade in. They knew, it didnt balance out. $500 later with a new wheel, it drives like a dream.

I took my 2019 escape to have the three dashboard warning lights repaired. They kept my car for two…read morenights and presented me with an estimate of $1800 which included two tires that I did not need. They never told me the diagnostic would cost me $200 but I opted for another mechanic to fix the warning lights for half the price. My advice is to find out what the cost of the diagnostic is before you leave your car for three days. I was denied by Doug a refund of half of the diagnostic and that may be standard for them, but it is a bad policy for me not to know upfront what the diagnostic was going to cost.

Sisk Buick is the gold standard of customer service. My family has bought cars from Sisk for almost…read more15 years and I cannot say enough good things about Craig and his team. Today I came in for a small issue related to my sunroof and the team quickly took care of that and my oil change, as well. My registration sticker has been expired for several months because I keep forgetting to get a copy of my updated insurance card and in fact, I had forgotten about the expiration when I dropped my car off today. Craig noticed the expired sticker and called to let me know - within minutes of our call he had reached out to my insurance agent and gotten a copy of my insurance card sent over to do my inspection. Absolutely fantastic! Their attention to detail and commitment to going above and beyond for their customers is evident in all that they do. Thank you, Sisk Buick, for your amazing service to your customers!

large selection of vehicles to choose from. have much more than on the lot. Friendly staff and…read moreeasy to work with. i highly recommend buying from them. I bought a 2021 Jeep Wrangler Rubicon there and LOVE it! Service is easy to book online as well.

Bought a vehicle from this place. 14 days later it broke down. Needs 5k in repairs! Beware!!!read more