Nice guys they helped me out and let me leave motorcycle there for a bit while I was SOL thanks…read moreagain!

I wish I could leave a 0. Purchased a vehicle from this business for my daughter. I bought an…read moreextended warranty, only to find out that an engine oil leak is not covered. Buyer beware of this shady dealership in Lansing. I'm not fooled too often but they got me and now we have $3K in repairs that need to be done only a month after we took delivery of the vehicle. Do not be taken in by their confidence scam, I really thought we got a good deal and were treated well until we needed them and the warranty company to step up. Avoid GWC Warranty as well! That's all, no tears just major buyer remorse. Time to eat the cost and move on. Hopefully this steers even one would be buyer away from this terrible company!!!

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

Great service, great vehicles in stock here! Would recommend!!! Josh and Matt were both great to…read moreme!!! Thank you so much!

If I could give this place 0 stars I would. The story…read morestarts a few years ago. Bless my dad for trying to help me but he's got quite a few blind spots and I believe this could have been completely avoided in many different ways. I travel to Michigan 2-4 times a year to visit family. It's very inconvenient for me to have to rent a car every time I'm in town. So what does my dad do? He buys me a car! (Has to be in my name though cuz he doesn't have his license story for a never time) He tells the lady who runs or owns the place that he needs a SAFE vehicle for me and my daughter for when we visit, We did all the paperwork work in house and the amount was 4900. I had no say in picking the car and from the moment we got it I hated it. It was a POS junk car that was extremely rusted and just in terrible condition. Had I been there to have a say in the car, I would have never chosen this car. Back to my dad and his blind spots. Common sense would be to have a special place you save all your receipts for when your making payments on this vehicle but my dads a little special with severely bad ADHD and didn't keep and or misplaced a lot of these receipts. The lady who sold us the car kept telling my dad he needed to pay more even though he had already paid it off. She Claimed the car was 5900 when we both know for a fact that it was 4900. I got to used this car for not even 2 years. The whole underside is rusted out. It cannot be used. Stabilizer bars are rusted out. It's a danger. It's totaled and been sitting since the last payment was made. This Vehicle was returned at least 4 times before they fooled my dad also! We found about the returns after we got it. He put $1500 down. Double payment's 1st 5 months. But they still think it wasn't paid off and repo'd it. Good take it back. It could have killed me! And worse my daughter? You guys got it coming. We're gunna sue you. Ruin my credit will you?? Do NOT use this place. Terrible shady people!!!

I would highly recommend you do your own research on each and every vehicle on this lot. The 2015…read moreChevy Camaro (red with silver racing stripes) they currently have on their lot is for sale at $13,900. My husband and I were the previous owners and I called to inquire it. Was told the car had been lightly rear-ended but the insurance company wrote it off as a total loss. Empire Motors of Lansing lied and told me air bags had not been deployed when in fact they had. I had a friend interested in this vehicle prior to knowing we had been the previous owners which is why I called. Honesty is the best policy when it comes to getting people to purchase items and the unprofessionalism regarding the vehicle is not a good look.

The honorary first review, something that could easily make or break a new business. Thankfully for…read morethose at Aldrich Auto Collection they deserve nothing less than their well earned 5 stars. I had the privilege of being their first car sale and complete auto detailing, which went seamlessly! Paul's patience was greatly appreciated throughout the entire process. Looking for a new car is something that for many, including myself, is a very daunting task. The fear of buying a car that you don't truly love, or even worse creates more problems in an already problematic life. Paul put my worries to ease by constantly keeping me informed, transparent, and here's a shocker for the used car industry he was honest! Thank you Paul and everyone else at Aldrich Auto Collection for making this such a smooth sailing experience.

I had my car detailed for the first time ever in the 9 years I've owned it, so these guys had their…read morework cut out for them. With two small children constantly in and out of the car, the amount of sand I needed cleaned out and all the crumbs from their snacking was insane. I had to go out of town so I left my car with them for the day. (They will travel to your home or place of business as well!) When I picked it up it looked AMAZING! Even better than the day I purchased it!! Not a speck of dirt to be seen and the interior smelled fresh and was spotless. They did a wonderful job and will definitely have my business again in the future!!

My car needed some tires and this dealer helped me to get good tires for a good price! Definitely…read morewill use it again!

This place is a scam!!! PLEASE READ THIS BEFORE CHOOSING THIS COMPANY. First complaint, they had me…read morealmost walking out of there with broken windshield wipers. Second complaint, i got this car, it's very nice i'll give them that. They didn't tell me that the thing would basically break down after two uses of it. Third complaint, piggybacking off of the last one the engine rattles and the car now will not go over 50 mph. it has a hard time getting up to speed, which is DANGEROUS. I can not safely drive it. So i reach out i tell them everything that happens and is continuing to happen. They tell me "let me give you a call later in the day and we'll work something out" they completely ghosted me after that. Won't even come out to look at my car. i'm one of the victims of this car dealership. PLEASE do not make the same mistakes i did with choosing this company, you will be burned, as i and many other people were.

Great family business! Selling reconditioned used vehicles. Care about what they are selling…read more Probably why they have been in business 25yrs. Happy with my purchase.

You know that you will get honest, professional, kind, and friendly customer service when you come…read morehere! They have great inventory, and excellent deals as well! They also offer $100 when you refer someone!

For the last two and a half years, I had a love-hate relationship with my 2010 Audi A4. I loved how…read moreit drives, I hated how much it cost to maintain. After spending too much at the local Audi dealer, I turned to the guys at Redline for maintenance and repair work, including oil changes, scheduled maintenance, new brakes and rotors, headlights, and new wheel bearings. Nick (the service manager) is very friendly, honest and helpful. The repair work was SIGNIFICANTLY less than at the local Audi dealer I had used. (Case in point: $40 for a lightbulb at Redline, $140 at Williams Audi). Nick also offered good advice on what maintenance needs to be performed, what doesn't need to be done, and what I should do to maintain my car in the future. The only downsides are that it's sometimes tough to get an appointment right away and scheduled maintenance costs about the same as the dealer. Also, there's not a shuttle service like you might find at a dealer. Otherwise, Redline is great, and I definitely trust them with my car.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

Salesman Experience- Michael was very accessible and…read moreprovided me with a great buying experience by addressing all my concerns. He displayed an excellent sense of professionalism by continuing to keep me updated and informed throughout the entire buying experience. He is a very humble person that easily develops a trust relationship with his customers. Dealership Experience- Michael and Simone were on par when it came to any questions and concerns that I presented to them during the purchase of my vehicle. The dealership is family owned and operated by the Badawi family. This brings a sense of dedication to the sales experience because it is a direct reflection on them.

I purchased a Jeep Wagoneer from another MotorCarsOnline location on December 8, but management at…read morethis Lansing location became involved when I attempted to resolve the issues that began shortly after the purchase. Unfortunately, the situation has now been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. While trying to resolve the missing key issue through this location, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with management, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

We are on our 3rd 5th wheel from these guys. A Mako for 10 years, an Aztec for 10 and now a 2021…read moreMontana. Bought all three new. This place has an amazing service department and customer service center. The Service/parts manager Carrie is excellent at finding what you need and if she can't find it she will steer you in the right direction. Each unit we have purchased, they have worked with us to get us the best price.

Our Labor Day weekend camping trip got off to a LOUSY start and left us stranded on the side of an…read moreentrance ramp on to I-69 with a bearing that seized up on our camper brake. FORGET the fact that we are (soon to be WERE) AAA members. They were unable to help us unless we wanted to wait 3 days for a tow! We called the closest RV place in the area and were fortunate to talk to Carrie who immediately scheduled American Towing to help us out. John and his assistant were there within about a half an hour, took off our tire, and followed us with hazards flashing all the way to Price Right, a few miles away. The Price Right service team looked at our brake immediately, assessed the damage, and had it repaired by the next morning, allowing us to continue on with our camping plans for the holiday!! That was NOT what we had expected, so we were happily surprised and are currently on our way to the campground to spend time with family!!! Thank you to everyone at Price Right for getting us back on the road so we could enjoy our holiday weekend!! We thought it was a goner!! We appreciate your efficiency, courtesy, and care, and we highly recommend your establishment to anyone who needs to have their camper serviced!