My car needed some tires and this dealer helped me to get good tires for a good price! Definitely…read morewill use it again!

There is evidence that material defects were not disclosed and appear to have been intentionally…read moreconcealed prior to the sale.An independent mechanic's inspection found that:A coolant leak had been concealed with sealant applied to the coolant reservoir rather than properly repaired.The vehicle's diagnostic warning lights and engine fault codes had been cleared prior to the sale, preventing us from being aware of existing mechanical issues.Water was found in the engine oil fill area, raising serious concerns about the condition of the engine and whether the vehicle was misrepresented. The presence of water in the engine oil system is particularly alarming. REMOVEDis essential for lubricating internal engine components. When contaminated with water, its lubricating properties are significantly reduced, which can lead to accelerated wear of internal engine components, corrosion, overheating, bearing failure, and catastrophic engine failure. A sudden engine failure while the vehicle is being operated could result in a loss of power, loss of vehicle control, or other dangerous driving conditions that place the driver, passengers, and other motorists at risk of serious injury or death.These issues were not disclosed before the purchase and would have materially affected our decision to buy the vehicle. Had we been aware of these conditions, we would not have purchased the vehicle.Beyond the safety concerns, selling a vehicle after concealing known defects may have caused significant damage to our property by exposing the engine to conditions that could substantially reduce its useful life or require expensive repairs or replacement. Based off the mechanics assessment, around $6000 worth of repairs to make the car drive safely. This business has also been reported to the stat licensing board, with the statments from the mechanic written out detailing how this was not the first time this business has done this to lansing residents. Recordings during the sale were also sent to Michigan's licensing agency, showing that the verbal contract of them trying to convince the customer that the car was safe to drive and had no issues. Even though the mechanics statement shows that the company knowingly hid and concealed issues, which resulted in damages to the consumer and others in the lasning area. We tried to work with budget cars of lansing, but they left us no choice but moving forward with the complaint to the licensing board and i am warning others that they should not do business with this company unless they want to be sold a defective product. In response to this review the company will try to use that it was sold as is, and while that is true. In doing the sale they broke a verbal contract,which are protected and enforced under state common law for contracts

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

Great service, great vehicles in stock here! Would recommend!!! Josh and Matt were both great to…read moreme!!! Thank you so much!

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

Very Disappointing Experience - $2,000 A/C Repair After Purchasing Vehicle…read more I recently purchased a used 2021 Toyota Sienna online from Michigan Motors. After receiving the vehicle, I discovered that the air-conditioning system was not working. The fan was blowing air, but it was not producing cold air. I immediately tried to contact Michael at the dealership several times to report the problem. I left messages but did not receive a response. When I finally reached him, he told me he would speak with his manager and call me back. He never called me back. Because I needed the vehicle, I took it to a mechanic. I was informed that the A/C system had a leak and required a significant repair. Today, the vehicle was repaired, and I paid $2,000 out of my own pocket to fix the A/C system. Throughout this situation, I continued trying to contact the dealership. I was later told Michael was on vacation, so I asked to speak with his manager, John. I left a voicemail for John and initially received no response. When I finally spoke with him the following day, he told me he would investigate the situation and call me back in approximately one hour. I waited all day, and nobody called me back. What disappoints me most is not only the $2,000 repair bill shortly after receiving the vehicle, but also the lack of communication and follow-through from the dealership. I repeatedly called trying to resolve the situation professionally, and multiple promised callbacks never happened. I purchased this vehicle in good faith and expected the dealership to take my concerns seriously, especially because the A/C problem was discovered immediately after I received the vehicle. I am asking motorcarsonline in Lansing Michigan to contact me and provide a reasonable resolution regarding the $2,000 A/C repair expense that I have now paid.also I'm going to take this issue next level If Michigan Motors resolves this matter fairly, I will gladly update this review to reflect their response and resolution.

Nice guys they helped me out and let me leave motorcycle there for a bit while I was SOL thanks…read moreagain!

I wish I could leave a 0. Purchased a vehicle from this business for my daughter. I bought an…read moreextended warranty, only to find out that an engine oil leak is not covered. Buyer beware of this shady dealership in Lansing. I'm not fooled too often but they got me and now we have $3K in repairs that need to be done only a month after we took delivery of the vehicle. Do not be taken in by their confidence scam, I really thought we got a good deal and were treated well until we needed them and the warranty company to step up. Avoid GWC Warranty as well! That's all, no tears just major buyer remorse. Time to eat the cost and move on. Hopefully this steers even one would be buyer away from this terrible company!!!

I was shopping around for my teenage daughters first car. She found something she was interested…read morein and was planning on purchasing it (with her own money, she was so excited). My brother in law came to look it over (he is more knowledgeable about cars and I was nervous about buying a used car). He gave the ok, and while we were sitting in the waiting room ready to buy the car, we were told that someone else had made an appointment to test drive the car and they had to let them test drive it. The other employee came in and said that the person who test drove the car decided to buy it and we were out of luck. My daughter was crushed (she was in tears), they could give two S&*%'s and told us too bad, they were faster with the check. By the look of the other reviews, I think it was a blessing in disguise!!

Good place to buy an inexpensive car. Staff was helpful and courteous. Had a good selection of cars…read morein My price range.

If I could give this place 0 stars I would. The story…read morestarts a few years ago. Bless my dad for trying to help me but he's got quite a few blind spots and I believe this could have been completely avoided in many different ways. I travel to Michigan 2-4 times a year to visit family. It's very inconvenient for me to have to rent a car every time I'm in town. So what does my dad do? He buys me a car! (Has to be in my name though cuz he doesn't have his license story for a never time) He tells the lady who runs or owns the place that he needs a SAFE vehicle for me and my daughter for when we visit, We did all the paperwork work in house and the amount was 4900. I had no say in picking the car and from the moment we got it I hated it. It was a POS junk car that was extremely rusted and just in terrible condition. Had I been there to have a say in the car, I would have never chosen this car. Back to my dad and his blind spots. Common sense would be to have a special place you save all your receipts for when your making payments on this vehicle but my dads a little special with severely bad ADHD and didn't keep and or misplaced a lot of these receipts. The lady who sold us the car kept telling my dad he needed to pay more even though he had already paid it off. She Claimed the car was 5900 when we both know for a fact that it was 4900. I got to used this car for not even 2 years. The whole underside is rusted out. It cannot be used. Stabilizer bars are rusted out. It's a danger. It's totaled and been sitting since the last payment was made. This Vehicle was returned at least 4 times before they fooled my dad also! We found about the returns after we got it. He put $1500 down. Double payment's 1st 5 months. But they still think it wasn't paid off and repo'd it. Good take it back. It could have killed me! And worse my daughter? You guys got it coming. We're gunna sue you. Ruin my credit will you?? Do NOT use this place. Terrible shady people!!!

I would highly recommend you do your own research on each and every vehicle on this lot. The 2015…read moreChevy Camaro (red with silver racing stripes) they currently have on their lot is for sale at $13,900. My husband and I were the previous owners and I called to inquire it. Was told the car had been lightly rear-ended but the insurance company wrote it off as a total loss. Empire Motors of Lansing lied and told me air bags had not been deployed when in fact they had. I had a friend interested in this vehicle prior to knowing we had been the previous owners which is why I called. Honesty is the best policy when it comes to getting people to purchase items and the unprofessionalism regarding the vehicle is not a good look.

So my wife and I decided to buy a vehicle from here which at first the vehicle we purchased was…read moregood price and decent mileage. after about a week of owning it it started having issues. had to replace a bunch of coolant sensors, thermostat and housing. the all the calipers on the breaks froze up on the vehicle. paid 8k for a vehicle and would expect something your not sinking money into constantly. sure the vehicles looks nice when they are cleaned up. but i wouldnt reccommend buying a vehicle there. I don't think anyone there knows what the hell they are doing. seems like a bunch of shady con artist trying to make a quick sale. honestly after the first issue I should of taken the van back and been like wtf. but i didnt

this place is so janky and truly unprofessional. just filed a complaint with the DMV. I went in to…read moretry to get the $4,000 they owe & instead of making it right, he instead kept lying in my face like the title was clean on the car he sold me when in fact it was not and he rolled the miles back. Gap wouldn't cover my car even though I paid for full coverage + gap, because this man faked a title and told me it was a clean green title & it was a SALVAGE TITLE. Gap also informed me the car I bought in February was totaled out the previous November. he's a horrible person. car was a lemon within a week!

I've had my vehicle serviced at this dealership a few times over the past year I wouldn't want to…read moresay anything bad, they do great work they're very honest and upfront they keep you in touch with everything that's going on including sending pictures and video I would recommend Spartan Toyota to all of my friends if you have a Toyota you can trust this dealership.

I was just recently charged for a Door Scuff plate,drivers side.Which was retail at best for the…read moredealership at around $40.00.........In total just about $97.00 extra is what they piled up on my bill just to pick it up and I installed it,just a simple snap on part........I can see why people complain about this place!

Bought, or should I say leased a car from them. Excelent service and a great experience! I would…read morerecommend them to anyone who has less than perfect credit. They even delivered my car for free and I live over 400 miles from the closest dealership. I'm extremely pleased with my new ride (2016 Kia Optima) and the extended warranty is a great value. Payments could be a little lower but as a person with horrible credit (509) I expect to pay more. A++

Steve and Jarrod did an amazing job helping my husband and I the right vehicle for us!! Steve even…read morestayed late to help us take the vehicle home today!! First time going to car city and love them already!!! Meghan!