I know it seems weird to review a dealer that I didn't buy a car from, but I had unusual…read morecircumstances, too. Having just been granted disability, I was in the market for a car and wasn't sure if I could get backpay to buy it out-of-pocket. Whoever I worked with (I'm sorry I don't remember a name, but it's been five years) made sure I knew my financing options if I couldn't get my money all at once (no one else was willing to finance me without a cosigner), and when I found out I could, was kind enough to provide the detailed write-up the government wanted. I was able to get a car thanks to Paradise, even though they didn't sell it to me. I'm definitely coming back if something happens to my car--they're the only ones I trust to help me out.

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

I purchased a vehicle from Aldrich Auto Collection in March 2019. The car had that "new car" smell…read moreand was detailed inside and out. The entire process was easy and fun. I would recommend anyone looking for a quality car to visit Aldrich Auto Collection. If they don't have exactly what you're looking for, they will find it for you in a reasonable time frame.

The honorary first review, something that could easily make or break a new business. Thankfully for…read morethose at Aldrich Auto Collection they deserve nothing less than their well earned 5 stars. I had the privilege of being their first car sale and complete auto detailing, which went seamlessly! Paul's patience was greatly appreciated throughout the entire process. Looking for a new car is something that for many, including myself, is a very daunting task. The fear of buying a car that you don't truly love, or even worse creates more problems in an already problematic life. Paul put my worries to ease by constantly keeping me informed, transparent, and here's a shocker for the used car industry he was honest! Thank you Paul and everyone else at Aldrich Auto Collection for making this such a smooth sailing experience.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

I purchased a Jeep Wagoneer from another MotorCarsOnline location on December 8, but management at…read morethis Lansing location became involved when I attempted to resolve the issues that began shortly after the purchase. Unfortunately, the situation has now been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. While trying to resolve the missing key issue through this location, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with management, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

We went there to Lease a 2026 equinox. They were kind, efficient, and easy to work with. Would go…read moreagain!

Pros: Easy to find. Nice drive-up service entrance. Comfortable waiting room…read more Cons: Boy did the salesmen lose ALL interest in my transaction when I declined the extended warranty and GAP insurance. Accused me of not knowing much about buying cars. Right. He did come around a bit when my 818 credit score was found in a credit check. Hmmm? Vehicle needed a couple small issues repaired. Sales guy was zero help; especially that first day. I went through a couple different service area staff, usually at my prompting, to get them resolved; which took about 5 weeks when it should have been one. They were ultimately addressed to satisfaction, but would not go to same young sales guy again.