My car needed some tires and this dealer helped me to get good tires for a good price! Definitely…read morewill use it again!

There is evidence that material defects were not disclosed and appear to have been intentionally…read moreconcealed prior to the sale.An independent mechanic's inspection found that:A coolant leak had been concealed with sealant applied to the coolant reservoir rather than properly repaired.The vehicle's diagnostic warning lights and engine fault codes had been cleared prior to the sale, preventing us from being aware of existing mechanical issues.Water was found in the engine oil fill area, raising serious concerns about the condition of the engine and whether the vehicle was misrepresented. The presence of water in the engine oil system is particularly alarming. REMOVEDis essential for lubricating internal engine components. When contaminated with water, its lubricating properties are significantly reduced, which can lead to accelerated wear of internal engine components, corrosion, overheating, bearing failure, and catastrophic engine failure. A sudden engine failure while the vehicle is being operated could result in a loss of power, loss of vehicle control, or other dangerous driving conditions that place the driver, passengers, and other motorists at risk of serious injury or death.These issues were not disclosed before the purchase and would have materially affected our decision to buy the vehicle. Had we been aware of these conditions, we would not have purchased the vehicle.Beyond the safety concerns, selling a vehicle after concealing known defects may have caused significant damage to our property by exposing the engine to conditions that could substantially reduce its useful life or require expensive repairs or replacement. Based off the mechanics assessment, around $6000 worth of repairs to make the car drive safely. This business has also been reported to the stat licensing board, with the statments from the mechanic written out detailing how this was not the first time this business has done this to lansing residents. Recordings during the sale were also sent to Michigan's licensing agency, showing that the verbal contract of them trying to convince the customer that the car was safe to drive and had no issues. Even though the mechanics statement shows that the company knowingly hid and concealed issues, which resulted in damages to the consumer and others in the lasning area. We tried to work with budget cars of lansing, but they left us no choice but moving forward with the complaint to the licensing board and i am warning others that they should not do business with this company unless they want to be sold a defective product. In response to this review the company will try to use that it was sold as is, and while that is true. In doing the sale they broke a verbal contract,which are protected and enforced under state common law for contracts

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

Great service, great vehicles in stock here! Would recommend!!! Josh and Matt were both great to…read moreme!!! Thank you so much!

I purchased a vehicle from Aldrich Auto Collection in March 2019. The car had that "new car" smell…read moreand was detailed inside and out. The entire process was easy and fun. I would recommend anyone looking for a quality car to visit Aldrich Auto Collection. If they don't have exactly what you're looking for, they will find it for you in a reasonable time frame.

The honorary first review, something that could easily make or break a new business. Thankfully for…read morethose at Aldrich Auto Collection they deserve nothing less than their well earned 5 stars. I had the privilege of being their first car sale and complete auto detailing, which went seamlessly! Paul's patience was greatly appreciated throughout the entire process. Looking for a new car is something that for many, including myself, is a very daunting task. The fear of buying a car that you don't truly love, or even worse creates more problems in an already problematic life. Paul put my worries to ease by constantly keeping me informed, transparent, and here's a shocker for the used car industry he was honest! Thank you Paul and everyone else at Aldrich Auto Collection for making this such a smooth sailing experience.

I've been taking my cars (VW & Audi) to Nick and his crew for about twenty years now for anything…read morefrom oil changes to major repairs. They have always taken care of me with top-notch service at a reasonable cost. If you have any type of foreign car, there's no better place to get it serviced.

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

Very Disappointing Experience - $2,000 A/C Repair After Purchasing Vehicle…read more I recently purchased a used 2021 Toyota Sienna online from Michigan Motors. After receiving the vehicle, I discovered that the air-conditioning system was not working. The fan was blowing air, but it was not producing cold air. I immediately tried to contact Michael at the dealership several times to report the problem. I left messages but did not receive a response. When I finally reached him, he told me he would speak with his manager and call me back. He never called me back. Because I needed the vehicle, I took it to a mechanic. I was informed that the A/C system had a leak and required a significant repair. Today, the vehicle was repaired, and I paid $2,000 out of my own pocket to fix the A/C system. Throughout this situation, I continued trying to contact the dealership. I was later told Michael was on vacation, so I asked to speak with his manager, John. I left a voicemail for John and initially received no response. When I finally spoke with him the following day, he told me he would investigate the situation and call me back in approximately one hour. I waited all day, and nobody called me back. What disappoints me most is not only the $2,000 repair bill shortly after receiving the vehicle, but also the lack of communication and follow-through from the dealership. I repeatedly called trying to resolve the situation professionally, and multiple promised callbacks never happened. I purchased this vehicle in good faith and expected the dealership to take my concerns seriously, especially because the A/C problem was discovered immediately after I received the vehicle. I am asking motorcarsonline in Lansing Michigan to contact me and provide a reasonable resolution regarding the $2,000 A/C repair expense that I have now paid.also I'm going to take this issue next level If Michigan Motors resolves this matter fairly, I will gladly update this review to reflect their response and resolution.

Pros: Easy to find. Nice drive-up service entrance. Comfortable waiting room…read more Cons: Boy did the salesmen lose ALL interest in my transaction when I declined the extended warranty and GAP insurance. Accused me of not knowing much about buying cars. Right. He did come around a bit when my 818 credit score was found in a credit check. Hmmm? Vehicle needed a couple small issues repaired. Sales guy was zero help; especially that first day. I went through a couple different service area staff, usually at my prompting, to get them resolved; which took about 5 weeks when it should have been one. They were ultimately addressed to satisfaction, but would not go to same young sales guy again.

Mr Callahan and his team in the service department took great care of my 2015 equinox this week…read more My family and I will be back!

We drove in from Toledo to test drive a Forester. The sales staff were very accommodating from the…read morestart. The receptionist Janet, our salesman Tyler Andrews, sales Manager Wes Pandoff and business Manager Jason Miller. Each one was professional and friendly, we drove home a new Forester, and would recommend this dealership if you are looking for a Subaru.

I drive a Subaru and I drive a GM -- my husband and I agree that the Subaru dealer is FAR nicer,…read morecleaner, and pleasant. The seats you wait in are comfy, they have drinks, and if the wait is going to be too long they'll lend you a car to go home in. I have a service dog and this dealership has a dog roaming around that is exceptionally well behaved and didn't try to approach my girl. They also had a bowl of water and treats for my girl. I was able to get all my questions answered and they changed my oil and did an inspection in 40min when I was quoted 1.5 hours. I also appreciate that the men I speak to do not speak to me like it's my first time learning about a gas pedal.