Very prompt courteous service. Clean, friendly shop and prices were great…read more Repairs were made on a very timely basis and they were very helpful with my problems

These guys are the Jesus Christ of automobile repair tech, as an out-of-town or who is being prayed…read moreupon by every jerk that's one of the charge me for coffee, Haircut hotel room rooms and any necessity I have desired wow newly in Michigan these fellows came to my rescue like Like stayed, proud honest veterans of the industry with unparalleled automotive knowledge, and I even found out that the tenure of the average employee is even more than five years something you don't see where I come from highly recommended easy parking with an unbeatable pot of coffee. These guys make me coffee then Cracker Barrel, which is simultaneously impressive and sad for the people at Cracker Barrel go see Jim for smiles.

Recently purchased my leased vehicle. Finance guy screwed up the paperwork, had to run my credit a…read moresecond time. BMW Financial Services called and wondered when i was going to drop off the vehicle two weeks later. Called and asked for manager, who i left a voicemail with about this situation. Nobody bothered to call me back. Terrible service!

Read this before buying!!…read more My pregnant wife purchased a 2019 Porsche Macan from Serra Auto Campus (Porsche Okemos). From delivery, the vehicle showed funky engine behavior, which quickly worsened and resulted in a catastrophic engine failure. Despite being informed of the situation and the circumstances, the dealership declined responsibility and was slow to respond. As a result, my wife has been left without a safe and reliable vehicle. I have documented the full timeline, evidence, and communications related to this matter at:https://SerraAutoEngineIssue.com This case is currently under review by the Michigan Attorney General. Updates will be posted as they become available. The following individuals were contacted and made aware of the facts, documentation, and timeline related to this matter during attempts to seek resolution - but without success. * Jake Walker -- Client Advisor who handled the sale of the vehicle * Michael Spencer -- Service Advisor listed on the pre-sale inspection documentation * Patrick Knechtges -- Technician listed on the pre-sale inspection documentation * Chris Shade -- Dealer Partner * Matt Serra -- President, Serra Auto Group (notified) * Joseph O. Serra -- Chairman, Serra Auto Group (notified)

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

Plain a simple lemon. I bought a car from here and less than a month later the car is undrivable. I…read morecontacted the previous owner and he told me he dumped the car due to the major head gasket repair in the near furture. It was sold to Fox Subaru for 1000. Then I guess bought at auction by Djs Auto Sales and sold to me. Within this time frame nothing was done about the heads and was never mentioned when I purchased the car. It was sold to me in good working order with no problems other than it was filthy inside and beat up on the outside and sold it to me for 4000. So I contact them with the news I got from the previous owner and they give me the run around and say they are contacting the garage who did he inspection and the previous car lot and see if they knew anything about the blown head gaskets. Like I figured no one knew a thing. No one will take the blame because with taking responsibility means taking the financial responsability too and means that dj auto sales would have to admit they didnt perform a proper inspection and sold a lemon and obviously that isn't going to happen. Crooks! Nothing but trouble dealing with this place. So if your thinking about taking a chance here and your car breaks a mile down the road don't expect them to bail you out. They will say "SORRY YOU BOUGHT IT AS IS AND YOU DROVE IT AWAY FROM HERE SO YOU WILL HAVE TO LIVE WITH IT" AND SAY "YOUR CALLING ME A LIAR AND I'M OFFENDED SO STOP HAREASING ME OR I'LL CONTACT THE AUTHORITIES" after begging for help and giving them the previous owners number they wouldn't call him or make it right. Live and learn people don't but from here. Alot of shady people out there.

Highly satisfied with the personal attention and overall customer service, here. They go above and…read morebeyond to ensure that you are comfortable and happy, both pre and post-sale. When a malfunctioning stereo system was out in my prospective car, they immediately resolved the issue. When I was unable to pick up my new plates due to a scheduling conflict, they brought the plates to me. If you want to work with a dealer that you can trust, and one that you do not have to be concerned with intimidating sales tactics... definitely check out one of their locations.

I purchased a wonderful car from O.K. Auto Mart. My sales person, Ali Mousavi was very honest,…read moreprofessional and friendly! He made everything go so smooth!! The office manager, Chris, was so efficient with the paperwork and explained every form that needed my signature. She was also very friendly and professional. I give them 5 stars and recommend O.K. Auto Mart for your next Auto purchase. Sincerely Emily Rodriguez

Great family business! Selling reconditioned used vehicles. Care about what they are selling…read more Probably why they have been in business 25yrs. Happy with my purchase.

Let me just start by saying these guys went above and beyond for my son and I, I am truly grateful…read more My son was having power steering issues with his vehicle, after calling around, I called L & S. Stephen looked to see if there were any GM recalls and made time between appointments for my son to drive out so he could run a diagnostic. Austin & Stephen ended up finding a safety adjustment bulletin that would cover this issue with the power steering. Even though it was taking business away from them, they wanted to help save me some money if they could. I have an appt. to get this safety issue fixed at a dealership thanks to these guys. Whatever is not covered at the dealership, I will be bringing my business to L & S Automotive. Thank you both so much. You are so appreciated.

Thank you L & S for saving me over $700 then the dealership in town w/ a lifetime warranty on the…read morepart rather then a 2yr. Steve, Dan & crew are professionals here.

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!