For the last two and a half years, I had a love-hate relationship with my 2010 Audi A4. I loved how…read moreit drives, I hated how much it cost to maintain. After spending too much at the local Audi dealer, I turned to the guys at Redline for maintenance and repair work, including oil changes, scheduled maintenance, new brakes and rotors, headlights, and new wheel bearings. Nick (the service manager) is very friendly, honest and helpful. The repair work was SIGNIFICANTLY less than at the local Audi dealer I had used. (Case in point: $40 for a lightbulb at Redline, $140 at Williams Audi). Nick also offered good advice on what maintenance needs to be performed, what doesn't need to be done, and what I should do to maintain my car in the future. The only downsides are that it's sometimes tough to get an appointment right away and scheduled maintenance costs about the same as the dealer. Also, there's not a shuttle service like you might find at a dealer. Otherwise, Redline is great, and I definitely trust them with my car.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

The honorary first review, something that could easily make or break a new business. Thankfully for…read morethose at Aldrich Auto Collection they deserve nothing less than their well earned 5 stars. I had the privilege of being their first car sale and complete auto detailing, which went seamlessly! Paul's patience was greatly appreciated throughout the entire process. Looking for a new car is something that for many, including myself, is a very daunting task. The fear of buying a car that you don't truly love, or even worse creates more problems in an already problematic life. Paul put my worries to ease by constantly keeping me informed, transparent, and here's a shocker for the used car industry he was honest! Thank you Paul and everyone else at Aldrich Auto Collection for making this such a smooth sailing experience.

I had my car detailed for the first time ever in the 9 years I've owned it, so these guys had their…read morework cut out for them. With two small children constantly in and out of the car, the amount of sand I needed cleaned out and all the crumbs from their snacking was insane. I had to go out of town so I left my car with them for the day. (They will travel to your home or place of business as well!) When I picked it up it looked AMAZING! Even better than the day I purchased it!! Not a speck of dirt to be seen and the interior smelled fresh and was spotless. They did a wonderful job and will definitely have my business again in the future!!

Nice guys they helped me out and let me leave motorcycle there for a bit while I was SOL thanks…read moreagain!

I wish I could leave a 0. Purchased a vehicle from this business for my daughter. I bought an…read moreextended warranty, only to find out that an engine oil leak is not covered. Buyer beware of this shady dealership in Lansing. I'm not fooled too often but they got me and now we have $3K in repairs that need to be done only a month after we took delivery of the vehicle. Do not be taken in by their confidence scam, I really thought we got a good deal and were treated well until we needed them and the warranty company to step up. Avoid GWC Warranty as well! That's all, no tears just major buyer remorse. Time to eat the cost and move on. Hopefully this steers even one would be buyer away from this terrible company!!!

My car needed some tires and this dealer helped me to get good tires for a good price! Definitely…read morewill use it again!

This place is a scam!!! PLEASE READ THIS BEFORE CHOOSING THIS COMPANY. First complaint, they had me…read morealmost walking out of there with broken windshield wipers. Second complaint, i got this car, it's very nice i'll give them that. They didn't tell me that the thing would basically break down after two uses of it. Third complaint, piggybacking off of the last one the engine rattles and the car now will not go over 50 mph. it has a hard time getting up to speed, which is DANGEROUS. I can not safely drive it. So i reach out i tell them everything that happens and is continuing to happen. They tell me "let me give you a call later in the day and we'll work something out" they completely ghosted me after that. Won't even come out to look at my car. i'm one of the victims of this car dealership. PLEASE do not make the same mistakes i did with choosing this company, you will be burned, as i and many other people were.

Great customer service! Fast and efficient service…read more Thanks Guys!! I will recommend you to all who ask. What a great experience.

I always use Dykstra Auto. I really appreciate their thorough inspection and report they provide…read morewith an oil change or with a repair estimate. I feel they're very honest. Also, they always get me in quickly.

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

Great service, great vehicles in stock here! Would recommend!!! Josh and Matt were both great to…read moreme!!! Thank you so much!

One time it took nearly 11 hours for an oil change and brake fluid change. The next time they…read moreimproved to 2.5 hours for an oil change only. I can do the job myself in about 20 minutes but had a coupon for a free oil change so went back. Big mistake.

In this case, I would give 0 stars but the receptionist and cashier were nice and accommodating. I…read morewas a customer with Sawyer and my lease on an Equinox was expiring at the end of the calendar year 2023. I contacted my sales agent with whom I had a good relationship, treating me fairly on my last contract. My interest was in a Chevy Trax. He informed me that inventory was low and I would be better served on leasing another Equinox. He also suggested contacting GM Financial - my leaseholder and requesting an extension with the hope that January interest rates or deals would be more beneficial. It was simple to extend the lease - just make a payment. I did that. I also continued my research. The prevailing theme or strategy was push the Equinox until I found Al Serra In Grand Blanc. Completed the purchase on a new Trax, primarily on the phone, and made the drive, turned in my Equinox and drove away with the new Trax. I returned my lease at the dealership where I purchased the Trax and received the final odometer statement. Next -wait for the final invoice from GM Financial. It took 6 weeks and had incorrect information including not giving credit for my extra payment which should have been refunded. I turned in the car before my original contract expiration date. The GM call center is a nightmare. After several calls, they informed that I needed to retrieve my payment from the original dealer - Sawyer. I went there and explained my issue with the receptionist. She directed me to the cashier who subsequently led me to the corner office and someone who I believe introduced himself as Dave. I may have misunderstood ( I don't think so but benefit of the doubt) and we began what can only be described as one of the most unprofessional meetings I've experienced. With 40 years in the consumer products industry, directing a national salesforce and working with the all the major national retailers, I've had some bad meetings. This was not the worst but ranks up there. I explained my situation and he seemed immediately upset. In fact, I asked him why he was getting so emotional. He became confrontational called the dealer I turned the car into a "dirt bag company" ( another GM dealer) and that he doesn't have my car. My response was I'm only telling you what GM Financial told me. His response "you're not getting a dime out of me". No money was asked for only clarification. He continued to say that my contract expired on Dec. 30 and it was turned in on Dec. 30, you owe for the next month. You have to turn it in before the date otherwise you owe for the next month. My response, so even though I don't have the car and turned it in, GM Financial says you received it, you just keep my money? Followed by - that can't be true. I said "you realize I'm a customer". His response - you're not getting anything from us - call a lawyer. This person, Duane Earl, is the new car manager but lacks any skill or talent in dealing with his customers -in my opinion. They missed out on additional business because I directed my brother to another dealership and he's leasing 2 vehicles. My sister is also looking and currently has a Chevy product. His attitude, tactics and unprofessionalism just cost Sawyer 3 potential new customers. If you're reading this - take it as a warning.