Well, stopped the shelves and employees that know what they're talking about. My local go to place…read morefor Home repairs parts and tools. Great, sometimes over the top customer service. Highly recommended.

This Ace is very clean.The customer service is excellent.They have a wide selection of tools and…read morehousehold items and had a great price.

This store is very convenient as we live in the area. There was an older man who was very helpful &…read moreknew exactly what merchandise we needed for our projects. Now they only have what looks like kids working there that do not know anything about what they are selling. In addition, they are more interested about what they are going to do after they leave or if there is any donuts . Who is your manager ? ! There is nothing wrong with younger persons working there not at all however if your manager does not train you or expects good customer service then he or she doesn't care about this store. Sad !

I barely go into this store.. I go maybe 5-6 times out of the year at that.. I went in Saturday…read moremorning looking for a T15 screwdriver to open the faceplate of my ring camera.. I ask the young man at cashier where can I find this at he direct me to the correct row.. as I was looking another employees he was short dark older man with glasses standing right behind me. I ask him what I was looking for and if this is all they had he said yes real rude.. I ask are you sure he yes.. I say ok so I stated walking out and said let me check your pockets i said are serious I was had on sweatshirt so the pocket had my keys and phone.. he accuse me that I stole there before he said he saw me.. I told him you're mistaken because I never stolen anything in my life.. i have not been in this store in months.. I work and pay for everything I get.. he was yelling at me that he saw from upstairs and I told him show me proof.. they should have cameras right.. he told me to get out and don't come back.. I did I was so upset.. so I walk down to the Dollar Tree Store to purchase a few things I needed.. This crazy man followed me in the store and started yelling at me and harassing me in there.. everybody was looking and he yelled to the employees there to watch me I was a rat in Spanish.. I never been so embarrassed and humiliated in my life.. I pay for my items and I called 911. I was so upset and shaking I waited there for a hour to see if the police will come all they did was call me and tell there nothing I could do. This man harassed me and verbal abuse me not only at his store he works he also following me into another store.. I know my rights and he was in the wrong.. he needed to show me proof that I was stealing as he assumed or call the cops that I was stealing but neither was done.. I'm the one who called the cops.. I did do a complaint to Ace corporate office..I never never in my life had ever experienced this humiliation and embarrassment. This man needs more training in harassment..what he did was very unprofessional..

Best hardware store ever. Need advice about a project? Need expertise to fix something? This is the…read moreplace for you. These folks are most helpful and honest with their customers and are a local treasure. Please don't drive into Monterey or seaside when you need parts, hardware etc. this is the best place to start. And, they have most everything for a good price.

Very uncomfortable experience. My family and I were simply browsing when an employee repeatedly…read morefollowed me around the store and stood by me just staring at me. I acknowledged him and he continued watching me instead of allowing us to shop. I felt singled out and profiled. Management should address this because customers should be able to shop without feeling watched or suspected of doing something wrong. Downright disgusting.

We Love The Home Depot..!! Always Do Most Of Our Hardware And Vegetables From Here I Consider…read moreMyself Somewhat Handy And Try To Make Things And Try To Fix Things Myself. So Our Washing Machine Is On The FRITZZZ Ao We're Looking For A New One..??? So Far Undecided And Wish We Had An Impartial Experts Opinion..??? We Definitely Don't Want A Computerized Panel Anymore Time To Go Back To OL'SKOOL Knobs Only Washing Machine..!!! Pictures Are Several Options At This Store Feel Like We Need More Options Don't Like Buying Online We Like To See Products Physically..!!! And None Are Cheap..!!!

Lacked supplies - we came in for camping gear and they didn't have any propane fueled small…read moreburners. Only a lot of grills, not a large selection of anything else. The workers were knowledgeable and recommended other stores locally that would have what we're looking for. Overall the prices were high compared to some other stores

I was very disappointed that they're not able to cut some angle cuts on some 2x6s…read moreThey have a mill shop and the yard an They have like 10 different saws in their shed i can't believe that they can do these cuts. Customer service just isn't that important 8/13 Again horrible service from this place they're very consistent and bad service... I was waiting at counter and everybody sitting around not helping customers. I think staff is better training on how to help customers.

Customer service is terrible, I ordered a window through Hayward and it arrived scratched and with…read moreno window screen, trying to get them to fulfill a warranty order has been a year long process and still unresolved.

I had some very hard to reach furniture cam locks stuck. I went to Lowes and home depot and spent…read moreover 60 bucks. Solutions were not really necessary or good for that matter. Then had some harder to reach one's in even more of a bad angle. Went to harbor freight in frustration and walked out with $20 worth of 5 tools, w of which came in sets. They worked perfect. Returning the home depot and lowes garbage. Lowes is good for like appliances but when it comes to needing 1 tool they only sell $40 sets. Whereas at Harbor Freight, more often than not, you can buy just the 1 tool you need. I can't believe they literally had everything I was looking for here. I will definitely come here first next time. Oh and I also had the same experience last year buying a tool chest. Harbor Freight had nicer sliding drawer mechanisms and better size and it was on some holiday sale so for like $100 less I got what I feel like was a better product. This seems to be the recurring theme in all of my experiences with this store. You pay much less and get what you need. I will be back again and again!

Pretty bad customer service & unprofessional how they start talking badly about customers as soon…read moreas they hang up the phone in store that Salvadorian lady needs to be checked her customer service is awful I'm not sure how they let somebody like that work & be around customers wouldn't recommend this location unless you like getting attitude.

The manager Jeff give me great service and was very helpful. I will continue to shop at Barnes…read moreWelding Supply.

Im not typically inclined to write a Yelp review but this one deserves 5 stars and then some. I've…read moreused Barnes for over a year for my Nitrogen tanks. The service from Jeff in particular is exemplary. He always shows up with the best attitude and helps work with us from equipment and customer service standpoint This kind of old school service (sadly) you don't see much these days. Great Job Barnes! Keep up the good work !

Great customer service by people in the store and competitive prices. Delivery the next day in the…read moremorning and seamless drop off by Juan who did a great job and left everything exactly where I asked. I will go back!

I've been going here for years for all my project needs…read morethat always involve lumber. whether I'm picking up myself or sending one of my guys , I know Paul Cortez is all over it. it's the phone call and personal touch of dealing with someone for so long that they know how you think so if your tied up and can't get a call and something comes up, they handle it as they know you'd want and it gets done. That is invaluable to me and my business. PERIOD

Overcharged at self check out. Machine charged same item twice. Called as soon as we got home…read moreprovided receipt info which the girl who answered the phone confirmed with our member ID. She emailed the info to a guy named Angel and said he would review and fix the next day (credit the overcharge) and there would also be a return phone call. Didn't happen. Zero stars for Angel. Day 3 i called and asked for a manager. Alex came to the line and 30 min later he had reviewed the tape, confirmed the over charge, credited back the money, and called me to let me know. Thanks Alex! 5 stars for you!!

Bought few idems here paid cash got home noticed idem on line was 50 bucks cheaper same idem so…read morereturned place don't even have 180 at return center had to wait half hr for my money what kinda shi. Is that too of that how ya 50 bucks more than Amazon for one idem