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    The Home Depot

    2.3 (120 reviews)
    Open 6:00 am - 10:00 pm

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    My new washer
    Christina O.

    I ordered a new washing machine on Monday. Delivery date was set for today. I received a phone call that they were coming within 15 minutes. They were here in 10. They took the old washer out and put the new washer in explained what to do next and they were gone! I have NEVER seen such efficiency like this before. They were awesome!!! Raul Ubina & Moises Quiros thank you for making my day!!!

    You can see the where the paint is peeled off and where the scratches were made

    We were looking to buy a new dryer, as the old dryer was starting to go, it still worked for the most part, we just decided it was time for a new one. We went ahead and bought the dryer from them, it was a smooth process, however when it came to delivery it was a completely horrendous process. My father and I were working, so we entrusted my mother to handle the delivery process which should have been at 8:00 AM. We had 3 gentleman come and deliver the dryer on Tuesday 9/13/22. When they first arrived they just sat in their truck talking an laughing for roughly 30-45 minutes, we knew they were here to deliver the dryer, as we were waiting for them to deliver. When they got out, they started to take the dryer out, but my mother noticed that there were scratches and paint peeling all over the dryer, and if we paid over 1000.00 for a drying machine, we would want a new one, and not one that looks used. They attempted to convince us that if you use hot water and a rag, it would come off. My mother called them on their bluff, and sure enough, she showed them that it wasn't even coming off. She refused the delivery as the machine looked downright old. They started taking our old dryer out, and instead of simply unplugging it, they decided to just cut the wire, I have attached a picture regarding this. I can't tell if these men knew what they were doing, or if they had the combined IQ of a rodent, but it seems like unplugging would have been very simple, rather than cutting the wire. They then proceeded to move the drying machine to the middle of the garage. When my mom refused the delivery, which I should note, there are scratches, and paint peeling off the dryer. As a matter of fact, our old dryer actually looks newer than the dryer that they were trying to deliver. When my mother refused the delivery, they threw a huge attitude, and begin complaining. With our old broken dryer in the middle of the garage, they decided to leave, my mother had asked them to move the dryer back at least, and they looked at it and just left. I am sorry, but this is not the way customer service should ever be handled. We now have a broken appliance that they broke, and no way to dry our clothes. We had to call our electrician to come and install the wire back on. We have never had service like this before, what a bunch of incompetent workers. On the bright side though, we learned a valuable lesson, it is time to start shopping at Lowes.

    Hohoho
    Dianna M.

    The Home Depot offers a wide variety of items. In fact, you could spend hours in the store looking for what you need. You could also spend a lot of time in the store looking for someone to help you. It looks festive in here today. Christmas trees galore and a lot of beautiful Christmas decor!

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    4 months ago

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    8 months ago

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    1 month ago

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    2 months ago

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    6 months ago

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    11 months ago

    Receiving, unloaders are lazy I do not have any idea who's training them and actually approves of some of these unloaders.

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    1 year ago

    Great service and everyone is so helpful and courteous. So many great experiences and idea people!

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    2 years ago

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    1 year ago

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    10 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

    S/o to the guy making sure all the carts are put away and making sure it's clean. Wed 4:00pm

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    Thank you Daisy Q. for helping us locate the correct bolts that we needed on aisle 16. Your customer service is deeply appreciated.

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    5 years ago

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    8 years ago

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    8 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Kudos to Patti over on aisle 48 for getting me outta there and on my merry way in ten minutes flat.

    Mentioned in 2 reviews

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