Well, stopped the shelves and employees that know what they're talking about. My local go to place…read morefor Home repairs parts and tools. Great, sometimes over the top customer service. Highly recommended.

This Ace is very clean.The customer service is excellent.They have a wide selection of tools and…read morehousehold items and had a great price.

they have an earnest helpful staff. They'll work hard to get you what you're looking for.read more

This store is very convenient as we live in the area. There was an older man who was very helpful &…read moreknew exactly what merchandise we needed for our projects. Now they only have what looks like kids working there that do not know anything about what they are selling. In addition, they are more interested about what they are going to do after they leave or if there is any donuts . Who is your manager ? ! There is nothing wrong with younger persons working there not at all however if your manager does not train you or expects good customer service then he or she doesn't care about this store. Sad !

Best hardware store ever. Need advice about a project? Need expertise to fix something? This is the…read moreplace for you. These folks are most helpful and honest with their customers and are a local treasure. Please don't drive into Monterey or seaside when you need parts, hardware etc. this is the best place to start. And, they have most everything for a good price.

Well it's not as good as it used to be. The store is well stocked however the service is not as…read moregood as it used to be. Today was kind of odd. We needed new smoke detectors. He lead us to the display but beyond that couldn't help. I figured it out, but it was kinda annoying. They didn't have 3 combo smoke detector: CO2 detectors on the floor of the kind I needed. I asked if they had more in the back and be immediately said no. Now maybe they don't, but I am skeptical. I ended up buying 2 of 1 and 1 of the other because I needed them today. When I was rung up he exclaimed "Dayum!" Not exactly the reaction I was hoping. Prices are fair for some things. I didn't have time to price compare.

Amazing customer service! I was doing a pick up for a Roadie/UPS delivery order and the line was…read moresuper long and I have a 15 minute limit for waiting, so I called, and the employee, I think his name was Enrique, had me bypass the queue to do the pick up and he thanked me for calling in while I was the one who should be thanking him, I am really grateful and appreciate his help.

We Love The Home Depot..!! Always Do Most Of Our Hardware And Vegetables From Here I Consider…read moreMyself Somewhat Handy And Try To Make Things And Try To Fix Things Myself. So Our Washing Machine Is On The FRITZZZ Ao We're Looking For A New One..??? So Far Undecided And Wish We Had An Impartial Experts Opinion..??? We Definitely Don't Want A Computerized Panel Anymore Time To Go Back To OL'SKOOL Knobs Only Washing Machine..!!! Pictures Are Several Options At This Store Feel Like We Need More Options Don't Like Buying Online We Like To See Products Physically..!!! And None Are Cheap..!!!

I am an art teacher at a public school in Salinas, and I called all around to see if anyone would…read morehelp out our school and cut a big stack of masonite boards for us. Hayward was the only store with the tools and the willingness to do it. (Home Depot claimed they didn't even have the right saw or saw blade.) The general manager, Brian Kennedy, kindly and generously offered to cut all the boards in quarters- without charge- even though I didn't even buy them there! When I pulled up to Hayward, I was impressed with the quality of wood doors on display. They were thick, high quality wood with nice detailing. I found out that besides lumber and general building supplies, Hayward specializes in doors and windows. I also noticed that they have a hardware section, where I found some sandpaper that I needed at a reasonable cost. There were contractors buying everything from giant screws to lumber. The lumber yard was massive and well organized. Overall, I was impressed with the extensive selection. Most of all, I was grateful for Brian's positive attitude and excellent customer service. He came out to meet me and hustled to the back to cut the boards himself. He took a good amount of his own time to help out our school, and really showed what kind of business Hayward is. This is a locally owned and run business that really cares about the community. Instead of acting like Hayward did me a big favor (which they did), Brian kept offering to help more in the future with whatever they could donate to Harden Middle School. I learned that they also support Habitat for Humanity and the local homeless shelter. These are good people doing good things... apparently with tools the big box stores don't even have!

I was very disappointed that they're not able to cut some angle cuts on some 2x6s…read moreThey have a mill shop and the yard an They have like 10 different saws in their shed i can't believe that they can do these cuts. Customer service just isn't that important 8/13 Again horrible service from this place they're very consistent and bad service... I was waiting at counter and everybody sitting around not helping customers. I think staff is better training on how to help customers.

I had some very hard to reach furniture cam locks stuck. I went to Lowes and home depot and spent…read moreover 60 bucks. Solutions were not really necessary or good for that matter. Then had some harder to reach one's in even more of a bad angle. Went to harbor freight in frustration and walked out with $20 worth of 5 tools, w of which came in sets. They worked perfect. Returning the home depot and lowes garbage. Lowes is good for like appliances but when it comes to needing 1 tool they only sell $40 sets. Whereas at Harbor Freight, more often than not, you can buy just the 1 tool you need. I can't believe they literally had everything I was looking for here. I will definitely come here first next time. Oh and I also had the same experience last year buying a tool chest. Harbor Freight had nicer sliding drawer mechanisms and better size and it was on some holiday sale so for like $100 less I got what I feel like was a better product. This seems to be the recurring theme in all of my experiences with this store. You pay much less and get what you need. I will be back again and again!

Pretty bad customer service & unprofessional how they start talking badly about customers as soon…read moreas they hang up the phone in store that Salvadorian lady needs to be checked her customer service is awful I'm not sure how they let somebody like that work & be around customers wouldn't recommend this location unless you like getting attitude.

The manager Jeff give me great service and was very helpful. I will continue to shop at Barnes…read moreWelding Supply.

Im not typically inclined to write a Yelp review but this one deserves 5 stars and then some. I've…read moreused Barnes for over a year for my Nitrogen tanks. The service from Jeff in particular is exemplary. He always shows up with the best attitude and helps work with us from equipment and customer service standpoint This kind of old school service (sadly) you don't see much these days. Great Job Barnes! Keep up the good work !

Great customer service by people in the store and competitive prices. Delivery the next day in the…read moremorning and seamless drop off by Juan who did a great job and left everything exactly where I asked. I will go back!

I've been going here for years for all my project needs…read morethat always involve lumber. whether I'm picking up myself or sending one of my guys , I know Paul Cortez is all over it. it's the phone call and personal touch of dealing with someone for so long that they know how you think so if your tied up and can't get a call and something comes up, they handle it as they know you'd want and it gets done. That is invaluable to me and my business. PERIOD

Overcharged at self check out. Machine charged same item twice. Called as soon as we got home…read moreprovided receipt info which the girl who answered the phone confirmed with our member ID. She emailed the info to a guy named Angel and said he would review and fix the next day (credit the overcharge) and there would also be a return phone call. Didn't happen. Zero stars for Angel. Day 3 i called and asked for a manager. Alex came to the line and 30 min later he had reviewed the tape, confirmed the over charge, credited back the money, and called me to let me know. Thanks Alex! 5 stars for you!!

Bought few idems here paid cash got home noticed idem on line was 50 bucks cheaper same idem so…read morereturned place don't even have 180 at return center had to wait half hr for my money what kinda shi. Is that too of that how ya 50 bucks more than Amazon for one idem

Fair prices and great selection of products. Happy to see more automotive product companies popping…read moreup and offering what we need for my shop. Fair prices and quality offerings - can't go wrong with that! I believe the owner is Jose I've dealt with him before he had his own shop always kind and honest

From the owner: Auto Kolor is family owned and operated. We specialize in Automotive Paint & Supplies. We strive to…read moreprovide excellent customer service to the customer, from the pro to the do it yourself. Here at Auto Kolor we offer paint correction, Spectrophotometer scans with the latest technology, Touch up paint & Aerosol cans in any color. We also offer free local delivery.