Rhonda is exceptional! She is very knowledgeable and very helpful and personable. She really does…read morego above and beyond her job. I asked her opinion on different flooring and she was very patient with me and really helped me make decisions. This company is very fair and I really could not say enough.

Came in today, they have a very nice show room. Spoke to Victor, he took his time to educate me on…read morehardwood and give me a quote. Very pleasant experience. Have not purchased yet but based on my experience I'm considering purchasing here.

Great customer service. The staff are very patient and know their products very well.read more

We wandered in here on a Saturday and the one person working was super busy. I appreciate that she…read moreacknowledged us, offered to help, told us she was busy but would be with us as soon as possible. I showed her our "idea board" and she pulled some great suggestions for us. She offered to order a sample of a tile we were interested in and showed how the company offered other options. We were so appreciative of her thorough support and will definitely be buying our tile here!

This is not the place you want to go for your floor / carpet installation needs. Their installers…read moredid a terrible installation job on the floors in our home. One of the workers was smoking out front and we found their discarded cigarettes in the yard. Low class, shoddy work from start to finish. We definitely regret selecting Bereman carpets. Do yourself a favor and go through Home Depot or any other flooring company on the Peninsula.

Go somewhere else. The process started out fine. Paul was very helpful, polite and professional,…read morehowever as soon as we wanted to move the process forward things fell off the rails. Lack of follow through, emails taking days to respond to and typos in quotes. After wasting so much time, I found another carpet and floor company that has been fantastic and got things moving and we now have gorgeous floors. Save yourself the time and frustration go somewhere else.

Joe at El Camino Machine and Welding makes my projects a lot easier, by adding his knowledge and…read moreexpertise. I have called him over 10 times and he always has the correct material ready when promised. Joe is the Man!!! The whole team is great at El Camino M&W.

The guys at El Camino M&W were quick to help me solve a length problem I had with my Rogue squat…read morerack. I needed a foot taken off and they got right to it as soon as I showed up. I was out of there in less than 30 min. Couldn't recommend them more!

We bought a Hot Spring spa from Monica. Great customer service went above and beyond to answer all…read moreof our questions & got us the best model for my son and budget. They had a great Memorial day Special/ 4th of July and we got our spa last summer. We had Tyson come up to do some adjustments today and he was so professional and courteous. We had a wonderful experience with him. Spas by the Bay has a great showroom with a lot of models. They took the time to explain how to use the chemicals and what would be a better system for us a salt vs chemicals. When I did my research, hot spring spas are the Mercedes of all spas. They have the best warranties and are the most energy efficient and less maintenance/more reliable.

Product excellence. Knowledgeable staff. Superb customer service. Installation flawless.read more

Paul and his team did an amazing job helping with our kitchen after it sustained some water damage…read more First, the company was willing to give us two quotes, one for redoing the floor just in our kitchen and a second for the entire second floor of our house. Another company we were talking to straight out refused to give us two different quotes. Second, the whole crew was really professional and didn't drag out the timeline for the project. They worked really hard and also were polite and made sure we were satisfied with the result. Once we picked out a tile option and were ready for the installation, that process took just about 1 week. My family is really happy with the way the kitchen turned out and we'd definitely reach out to them again if we have any other flooring needs.

Excellent experience with Floor Store USA. From our initial contact with Amanda through our final…read morestep of installation everything was great. Extensive selection of product, knowledgable staff, hard working and tidy installers. I recommend Floor Store USA without reservation.

Tina and Pedro were very friendly, professional and easy to work with. We are loving our new…read morefloors. Definitely worth checking this local place out. Great selection and great prices.

Excellent prices and service. Tina is amazing. She is very responsive and has excellent customer…read moreservice qualities. The materials we put was delivered on time and her communication skills are excellent.

Just spoke with a nice guy named Mathew over at Metal Specialties for a quick over the phone quote…read moreon having some brake brackets cut on their water jet. Very helpful with pricing and information over the phone; easy to talk with, friendly and knowledgeable. If you are looking for custom fabrication work in Monterey, definitely check them out. To the guy below with 1 star, try giving them a call and maybe ask for Mathew. I had good results over the phone w/ him and was able to get a ballpark cost estimate, as well as information on how to provide technical drawings and/or CAD files, with just a simple 5 minute telephone conversation.

This company was reccomended by a close designer friend of mine...and all i can say is watch out…read morefor these guys!! The word in design circles in Los Angeles is not going good for this shop. Luckly for designers in Los Angeles they are in Monterey. I had a well known fabrication shop in down town los angeles tell me they do shitty work and it will take weeks for them to get back to you. The shop said they cut corners. This is coming from a shop that make stages and costumes for festivals and blockbuster movies. This shop warned me, but by going by referal i wanted to bring a new business in. From the very start, they were 3 months off schedule, blaming weather, blaming their team, blaming other jobs that came in that had prioriry over mine (like that made me feel good), they took days sometimes weeks to get a reply email. After several weeks past the deadline, which pissed off my client because they were depending on having these stools ready for their housewarming party, they gave me a final product photo that was missing the main design feature. Knowingly that it would cost more for the details they decided not to implemnt them into the design. They had the drawings and images that we signed off on from the beginning so I dont understand why they would miss such a huge part?? Its way Beyond me that a wife/husband team cannot communicate the slightest details. So I can see how things would slip through the cracks. But wait!! This gets better. Now redesigning these stools to spec as we had in the original drawings, its now going to take a couple more weeks, taking it even longer past the due date. Once again, I dont understand how a wife/husband team can miss communicate that bad. The owner John tells me in an email that now the details been added, three weeks later, and they are sending the stools without being painted. His wife Heather tried to tell me that it would cost extra, thank God i had an email from her husband that outlined they would paint these stools for me and it was in my quote they gave me. Ok, so thats all said and done....I ask several times for photos to strike off, needless to say i never aprroved these stools. They took it upon them selves to pay for expensive shipping and have a shitty job shipped to my firm without me ever seeing the end product....They new they did a bad job!! Thats why they paid for the shipping. I have NEVER had a shop/furniture store pay for shipping??? You think the antique stores on 1st dibs is going to pay shipping. No, the customer pays for shipping. Unless noted "shipping included" There were photos they sent but not of upclose which i never approved. And i never approved delivery, i would of had my own delivery company that i have been working with for the last 15 years pick them up and deliver to me. So Product gets shipped to me, the dimmensions are off, there were dents, paint spill overs, welding not done proffessionaly, boxes ripped and now have been getting harrased by them. They are sending messages to my children, im getting 30-40 calls in a row, im getting threats...this has been a complete nightmare and i wish i have never met them nor i wished they never sent this product. I inspect furniture for huge clients around the world and this was the WORST job i have ever seen!!!' Oh the stool was supposed to be 18", and when dealing with interiors... inches are everything...NEVER REACH OUT TO MY CHILDREN EVER AGAIN.... business is business, family is family, dont get it twisted....