Wow, the recent experience COULD NOT HAVE BEEN ANY WORSE. Although you would expect a PARTY RENTAL AND SUPPLY business to be open on WEEKENDS when most parties happen, they are not. Our event ordered chairs for a wedding and had to pick them up on Friday. They said they COULD set them up for us at Lovers Point on a Saturday for additional HUNDREDS of dollars. But that was too ridiculous to do. So we rented 50 chairs and picked them up. Returned them ALL on Monday. They then called to say 4 chairs were missing and the replacement cost was $50 PER CHAIR even though exact chair sold online for $21 with free shipping, but a contract is a contract. This of course caused a panic, after calling the bride and groom on their HONEYMOON over the missing chairs, calling the groom's family, the bride's family, searching the reception venue and having no luck we felt we didn't have any other options. It was only when a rep from Hodges's walked into the reception venue days later LOOKING FOR ONE MISSING CHAIR was it discovered ooops, their bad...they were supposedly only missing ONE FRIGGING CHAIR! I still believe NONE WERE MISSING but whatever. They didn't have the decency in 3 days to admit their mistake and avoid the hassle for a SINGLE $21 chair. For a wedding and reception that lots could go wrong nothing really did, right up to the point of these guys being rude and unprofessional insisting they double counted everything when returned, followed 3 days later by oops they miscounted.
When looking for tables, glassware, linen and chair rentals in the past I was warned to use Chic or Illusions instead of Hodge's. I was reminded that Illusions and Chic do lots for charities and non profits in our area.. I have used others... even with the delivery fees from Alexis Party or M&M party rental in Santa Cruz County and having stuff delivered, even on a Saturday to Monterey, these guys are way over priced. I try to support local, and with this order being so small I couldn't imagine any problems. So, let me assure you NEVER AGAIN from these guys. Shop around, check out your options. I'm giving 2 stars only because a friend of a friend said that one time they were decent to him. read more