Jessie was extremely knowledgeable! He answered all my questions. Was able to get an appointment…read morefor the next day. He serviced my LG washer and dryer and even took a look at my Bosch dishwasher and Samsung refrigerator! Great value! Highly recommend NexGen! I'll be making them my go-to appliance repair guy.

Jessie was great! He was running just a few minutes late and did text me to let me know he was on…read morehis way and he did arrive soon thereafter. He was able to fix my gas oven and thankfully he had parts available already so he did not need to come back layer or another day with parts. He explained everything to us thoroughly what was happening with the oven. So now we have a working of boiler again. Jesse is very knowledgeable and professional and easy to work with. I'll definitely call him again in the future if I need Appliance Repair. Thanks Jesse!

Cole is the type of professional you want to work with, and this is the number one reason Frankies…read morewill be our go to for appliance repair. Details... Natural gas dryer doesn't heat. I called yesterday afternoon to schedule service. Service was scheduled for 3PM today. Cole arrived an hour ealier, because he was free, and in the neighborhood. 5 minutes after we meet, Cole diagnoses the issue to either the gas solenoids, or the gas to the dryer is shut off. He asks before replacing any parts... Is the gas valve going to the dryer turned on? The gas valve going to the dryer was not turned on. A contractor mistakingly turned that valve off a few days ago. It was worth paying the diagnostic fee, not just because Cole resolved our issue in less time than I can hold my breath, but because I'm not stressing about finding a good appliance repair service anymore.

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

Dave very quickly got back to me on a question about installing a washing machine in Marina that…read morehelped me understand what is the best value for getting what I wanted. I didn't actually hire Dave (he recommended a better option), but I greatly appreciate his quick and correct advice. I really hope the people he can serve best - and I know for a fact there are many that he can help that don't have our specific different circumstances - will hire him!!!

Big D did amazing job! He works fast but clean. BIg D was recommended from someone that doesn't do…read moreappliance installation. We needed our 20 year old Microwave removed and our new one put in. He had informed us he would fit us in Tuesday of next week we were ok with that. But we're pleased when we received a text leting us know he could fit us in today Friday the 25th of April. Like I said already he works fast but is clean no mess no fuss. Would highly recommend his business to anyone I know. We will definitely be using Big D's appliance installation again. Christina Ps Raiderrrrrrrrrrrrrrs

I am so glad I chose Duncan's Appliances. We made an appointment to have our dryer looked at -…read morethey arrived within the time window - diagnosed the problem - called me later to tell me the cost of the repair (and recommended NOT repairing it and to just use the dryer until it actually died...). Nice people and they have a shop with pre-owned appliances - which is where I'm headed once my dryer gives up. My only complaint is I wish they put their P2P payment info on their invoices...

Some confusion in getting a scheduled delivery with Justin, but once Raphael came, the dishwasher…read moreinstallation was completed to my satisfaction. Raphael was polite, thorough and he gave attention to detail. I appreciate his skills and the time he gave to doing the job well. Have not used it yet, just installed yesterday. Not sure how competitive the cost was. It seemed a bit high to me, but maybe it was comparable with other installers. They did provide a cash discount.

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

I called and was able to schedule an appointment the next morning for 10:00 am. My refrigerator was…read moreleaking out the bottom, our model had the drawer freezer on the bottom. He arrived on time, spent about 1.5 hours working on the fridge. When he was done he cleaned up everything and wrote me a receipt. The price was what he stated and I was very happy with the service for the price. I will be using this company next time I need an appliance fixed!

I called Javier after our dryer started making unhappy noises. He was quick to answer and would…read morehave shown up the same day. We had him come the next day. He was prompt, professional and courteous. I felt the price was fair and was very happy with his work. We will definitely call him again.

I called Javier for a leaking dishwasher and he came out the very next morning to look at it…read more Javier was able to diagnose the problem within minutes and fix it in 10 mins flat. He is extremely knowledgable when it comes to any appliance. He has a wealth of knowledge and it helps tremendously when trying to troubleshoot an appliance malfunction. Not only is Javier extremely experienced, he is also very professional. He answered all my questions without rushing me or getting upset. He provided tips and tricks to avoid any future leaks with my dishwasher. He takes pride in doing the job right which is very hard to find these days. Javier is the only guy I'll call for any of my future appliance needs. Don't waste your time with anyone else, call Javier for any appliance repair needs.

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

We've been using Mike's Appliance for over 12 years…read more Jeremiah rebuilt our 1998 refrigerator (home warranty paid) and it's working better than any refrigerator we've owned. They've fixed our dishwasher, fixed our oven. They've saved us money by suggesting easy and less expensive fixes. Karen is no nonsense and just great. In our experience, they are honest and fair.

I recently got a promotion at my job and wanted to treat myself to a new TV with 4K dolby vision…read moreHDR and next generation ready. I knew Best buy was going to get my money! So I came to this location because they had the one I wanted. Once I saw the TV on display in the store I was blown away by the picture quality. The sales associates in the entertainemt department were great in helping me, they even honored the online price and I got $100 off, that's a win! I couldn't wait to get home to unbox my new 65" Sony 4K tv and connect to my Sony Dolby atmos sound bar. Overall best buy never disappoints. I am happy with my new TV - thank you from a loyal customer.

I am beyond frustrated with my recent experience at Best Buy. I purchased a Samsung soundbar…read moreopen-box in "Good" condition, and even called ahead to confirm my order was ready for pickup. The employee assured me it was waiting. After driving 1.5 hours to the store, I was handed a soundbar in "Fair" condition -- not the one I ordered. When I pointed this out, the employees didn't even bother to check the order properly at the counter. Only then did they admit my "Good" condition soundbar had already been given away to another customer. How does this even happen? Why confirm my order if you can't keep the correct item aside? This level of carelessness shows a complete lack of accountability. My time, gas, and effort were completely wasted, and I left empty-handed despite doing everything right on my end. Best Buy needs to fix their open-box handling process immediately -- inventory should be tracked accurately, and confirmed orders should never be handed off to someone else. At the very least, employees should care enough to double-check what they are handing to customers instead of brushing it off. This experience has left me feeling completely disrespected and deeply disappointed. I expected far better, and unless changes are made, I'll be rethinking where I shop in the future.

I've been going to these guys on and off for years, and every time I try to save driving a few…read moremiles and go to the plumbing sections of one of the closer big box hardware stores, I regret it. Last time I needed some refrigerator water line, and the person behind the counter listened carefully to me, went and cut me the line, then selected the water shut off and exact fittings I needed for barely $11. The big box store wanted to charge $26 plus tax for an all in one solution that didn't fit, because that was the one thing they had in stock from their suppliers that fit _most_ refrigerators, so it must fit mine too, right? I currently need both a new pressure reducer for my main line, and a new garage utility sink, and I'll be going to Ferguson for both. Everyone working here is an actual working plumber, what Home Depot used to hire 30 years ago, not a "late for my break" 21 year-old whose plumbing knowledge starts and ends with a garden hose and where the water heater aisle is located. Do yourself a favor and just go here first next time you need anything plumbing related; they have some nice tools as well.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Salinas, CA area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

I've had such a problem finding someone to help me with a refrigerate. It's made in Germany. I…read moreheard that Conners so I called. The person who came to fix my refrigerator was Mark and he was absolutely fabulous. Nothing was a problem for him. I had another issue that help you fixing in the future. I highly recommend this business... More than confident, pleasant to work with along with very service. I have finally found my appliance gurus... thank you very much

I had a maintenance service done on my Refrigerator today. I always ask if Jose is available. He is…read moreefficient, polite and dependable. The cost has gone up a bit but worth it when you have someone you can trust.