Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

I had a very frustrating experience with this company. I was told one thing about what was wrong…read morewith my dryer, but it didn't feel accurate, and there was zero follow-through. I had to keep calling over and over just to get updates, and most of the time I didn't even get a response. Communication was poor, and the lack of accountability made the whole situation worse. At this point, I don't trust this company for any future service. Be careful if you decide to use them--you might end up paying more than necessary for a problem that isn't clearly explained or properly handled.

Dave very quickly got back to me on a question about installing a washing machine in Marina that…read morehelped me understand what is the best value for getting what I wanted. I didn't actually hire Dave (he recommended a better option), but I greatly appreciate his quick and correct advice. I really hope the people he can serve best - and I know for a fact there are many that he can help that don't have our specific different circumstances - will hire him!!!

Dave and his crew worked at warp speed to remove a double wall oven unit, measure the cut out it to…read moreconfirm the fit for a tentative replacement, make a modification to the cutout to accommodate the selection, pick up that appliance from the vendor and install it. All in three hours. Great job!

I am so glad I chose Duncan's Appliances. We made an appointment to have our dryer looked at -…read morethey arrived within the time window - diagnosed the problem - called me later to tell me the cost of the repair (and recommended NOT repairing it and to just use the dryer until it actually died...). Nice people and they have a shop with pre-owned appliances - which is where I'm headed once my dryer gives up. My only complaint is I wish they put their P2P payment info on their invoices...

this county has limited options for appliance installations. repair shops emphasize reductions in…read moreservifes they offer. duncan's was so understanding when is aid that i needed help with with disconnecting an oven. it really blows when it takes 2-3 businesses to install an appliance after the merchant can't do it all. duncan's empathy was greatly appreciated and the fees well, since the options are limited seemed reasonabile. i'd refer him for the broad range of services that are becoming less accessible.

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

Sean was able to come out the same day and quickly diagnose the problem to our dryer making a…read morewhining noise. He discovered our toddler put one of his socks past the lint trap door which got sucked into to blower motor and was causing the sound. Sean was personal in his service and charged only the diagnostics fee. Highly recommend Sean!

I called Javier after our dryer started making unhappy noises. He was quick to answer and would…read morehave shown up the same day. We had him come the next day. He was prompt, professional and courteous. I felt the price was fair and was very happy with his work. We will definitely call him again.

I called Javier for a leaking dishwasher and he came out the very next morning to look at it…read more Javier was able to diagnose the problem within minutes and fix it in 10 mins flat. He is extremely knowledgable when it comes to any appliance. He has a wealth of knowledge and it helps tremendously when trying to troubleshoot an appliance malfunction. Not only is Javier extremely experienced, he is also very professional. He answered all my questions without rushing me or getting upset. He provided tips and tricks to avoid any future leaks with my dishwasher. He takes pride in doing the job right which is very hard to find these days. Javier is the only guy I'll call for any of my future appliance needs. Don't waste your time with anyone else, call Javier for any appliance repair needs.

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

I called because I thought the digital control panel of our dishwasher was going caddywampus. They…read moresaid next Tuesday was the earliest they could come (today is Thursday). Then, nearly as I hung up, they called back and said their serviceman was in the area and could he come right over? Wow! What service! Anthony got down and looked both inside and under our dishwasher, tested the controls, and found the problem, took out a part, cleaned it and replaced it and give us a ton of advice on dishwasher maintenance. He was so friendly and full of information. He also advised us on some future appliance plans for our upcoming kitchen remodel. Mike's has a new customer today!

I recently got a promotion at my job and wanted to treat myself to a new TV with 4K dolby vision…read moreHDR and next generation ready. I knew Best buy was going to get my money! So I came to this location because they had the one I wanted. Once I saw the TV on display in the store I was blown away by the picture quality. The sales associates in the entertainemt department were great in helping me, they even honored the online price and I got $100 off, that's a win! I couldn't wait to get home to unbox my new 65" Sony 4K tv and connect to my Sony Dolby atmos sound bar. Overall best buy never disappoints. I am happy with my new TV - thank you from a loyal customer.

I am beyond frustrated with my recent experience at Best Buy. I purchased a Samsung soundbar…read moreopen-box in "Good" condition, and even called ahead to confirm my order was ready for pickup. The employee assured me it was waiting. After driving 1.5 hours to the store, I was handed a soundbar in "Fair" condition -- not the one I ordered. When I pointed this out, the employees didn't even bother to check the order properly at the counter. Only then did they admit my "Good" condition soundbar had already been given away to another customer. How does this even happen? Why confirm my order if you can't keep the correct item aside? This level of carelessness shows a complete lack of accountability. My time, gas, and effort were completely wasted, and I left empty-handed despite doing everything right on my end. Best Buy needs to fix their open-box handling process immediately -- inventory should be tracked accurately, and confirmed orders should never be handed off to someone else. At the very least, employees should care enough to double-check what they are handing to customers instead of brushing it off. This experience has left me feeling completely disrespected and deeply disappointed. I expected far better, and unless changes are made, I'll be rethinking where I shop in the future.

I've been going to these guys on and off for years, and every time I try to save driving a few…read moremiles and go to the plumbing sections of one of the closer big box hardware stores, I regret it. Last time I needed some refrigerator water line, and the person behind the counter listened carefully to me, went and cut me the line, then selected the water shut off and exact fittings I needed for barely $11. The big box store wanted to charge $26 plus tax for an all in one solution that didn't fit, because that was the one thing they had in stock from their suppliers that fit _most_ refrigerators, so it must fit mine too, right? I currently need both a new pressure reducer for my main line, and a new garage utility sink, and I'll be going to Ferguson for both. Everyone working here is an actual working plumber, what Home Depot used to hire 30 years ago, not a "late for my break" 21 year-old whose plumbing knowledge starts and ends with a garden hose and where the water heater aisle is located. Do yourself a favor and just go here first next time you need anything plumbing related; they have some nice tools as well.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Salinas, CA area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.