1. NexGenFixx Home Services

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Monterey, CA

NexGenFixx Home Services

5.0 (14 reviews)
Open • 8:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

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Recommended Reviews - NexGenFixx Home Services

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3 months ago

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1 month ago

Service was outstanding! Great communication and came out same day. Was efficient and got our washing machine working perfectly!

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Review Highlights - NexGenFixx Home Services

“Sean was able to come out the same day and quickly diagnose the problem to our dryer making a whining noise.”

Mentioned in 11 reviews

Read more highlights

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Mike's Appliance

Mike's Appliance

(98 reviews)

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

I am submitting this complaint regarding the treatment of my elderly mother and the extremely poor…read morecustomer service we received from Mike's Appliances. I am very concerned that my elderly mother was treated unfairly and that an attempt was made to take advantage of her. During this situation, Mike made statements directly to us that were different from what he later reported to the company. When I contacted the company to address the matter and provide clarification, I was extremely disappointed by the way my concerns were handled. I specifically informed the representative that I have camera footage that supports what I am saying and provides evidence of the comments that were made. Despite this, the representative refused to acknowledge or seriously consider the evidence. Instead of listening to my concerns and reviewing the facts, she was rude, dismissive, and unwilling to properly address the situation. I called specifically to make a complaint and speak with a manager because I believe my mother deserves to be treated with honesty, respect, and fairness. It is unacceptable for an elderly customer to be treated this way, particularly when there is evidence available that could help establish what actually occurred. I am requesting that management take this complaint seriously, review the circumstances, and investigate the conflicting statements and the conduct of the employees involved. I am also prepared to provide the camera footage as evidence. I expect a response explaining how this matter will be addressed. I also expect my mother to be treated with dignity and respect throughout this process. Thank you for your attention to this matter.

Frankies Appliance Repair - We Sale speed queen washers and dryers . Coin opps for apartments also .!!

Frankies Appliance Repair

(93 reviews)

Update: The owner contacted me to make amends. He returned the service fee and even stopped by my…read morehouse to apologize. He explained that the original part they were looking for had been hard to get. And I explained the frustration of not being contacted about the status. Luckily he took another look at the washer and diagnosed a different issue and was able to have the machine fixed the next day. Wow. This company was recommended to me. Started out OK. The people were polite, the tech came on time and diagnosed the problem. He said I would get a call when the part came in. 2 weeks and nothing. I called and then was assured the part would be in 2 weeks later. Again - nothing. Made several calls to the company with no response. Is this how business is run? Take your $105 service fee and the blow people off. I see I'm not the only one who has had problems with Frankies

I had a very frustrating experience with this company. I was told one thing about what was wrong…read morewith my dryer, but it didn't feel accurate, and there was zero follow-through. I had to keep calling over and over just to get updates, and most of the time I didn't even get a response. Communication was poor, and the lack of accountability made the whole situation worse. At this point, I don't trust this company for any future service. Be careful if you decide to use them--you might end up paying more than necessary for a problem that isn't clearly explained or properly handled.

Omar The Handyman

Omar The Handyman

(61 reviews)

Omar was fantastic! I called him just one day before we needed help, and he showed up exactly when…read morehe said he would. We had an extremely heavy refrigerator that needed to be moved, and he handled it without a problem and installed our new refrigerator for us. During the installation, he needed to make an unexpected trip to the store for an additional part, which took more time than anticipated. He only charged us for the cost of the item and didn't add anything for the extra time. I really appreciated how fair and honest he was. His price was fantastic, especially for the amount of work involved. Omar was reliable, professional, and came through for us on very short notice. I would absolutely recommend him and will definitely call him again!

Saying Omar the Handyman is good at his job is like saying Taylor Swift and Steph Curry are good at…read moretheirs. We had him tackle a significant makeover and paint job on our 122 year old cottage. Omar's bid was a good 20% higher than #2. We chose him because of how clearly he talked the details, from paint chemistry for a salt air climate to the right way to replace those old cedar shingles. He also had a new kitchen window created from scratch to match the ones in the rest of the old house. Over the 3 - 4 week project, Omar and his crew invariably left the place immaculate, no clutter, no mess. The answer to nearly ever request was "Yes, we can do that." While they are not cheap, the tab for all of the extras we asked for was fair. And we have no doubt that the work will hold up very well. When you think about how valuable your home is, why would you not hire the best in the business to fix whatever is wrong with it? The property will appreciate, and pay you back 10X over.

NexGenFixx Home Services - handyman - Updated October 2026

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