Juan and Hass worked with our washer and both did an amazing job. They left our laundry area real…read moreclean and made sure everything is running smoothly. I highly recommend this company.

They did have to reschedule an appointment. But they were here within 48 hours of contacting…read more They were great, evaluated the space, told me everything a d all my options. Then went to work and hot it done super fast and quality. Highly recommend

I've had such a problem finding someone to help me with a refrigerate. It's made in Germany. I…read moreheard that Conners so I called. The person who came to fix my refrigerator was Mark and he was absolutely fabulous. Nothing was a problem for him. I had another issue that help you fixing in the future. I highly recommend this business... More than confident, pleasant to work with along with very service. I have finally found my appliance gurus... thank you very much

horrible company and owner is so very rude, they do horrible work, cant get parts on line much…read morecheaper and do the job yourself using you tube, we dont recommend this company at all.

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

I am submitting this complaint regarding the treatment of my elderly mother and the extremely poor…read morecustomer service we received from Mike's Appliances. I am very concerned that my elderly mother was treated unfairly and that an attempt was made to take advantage of her. During this situation, Mike made statements directly to us that were different from what he later reported to the company. When I contacted the company to address the matter and provide clarification, I was extremely disappointed by the way my concerns were handled. I specifically informed the representative that I have camera footage that supports what I am saying and provides evidence of the comments that were made. Despite this, the representative refused to acknowledge or seriously consider the evidence. Instead of listening to my concerns and reviewing the facts, she was rude, dismissive, and unwilling to properly address the situation. I called specifically to make a complaint and speak with a manager because I believe my mother deserves to be treated with honesty, respect, and fairness. It is unacceptable for an elderly customer to be treated this way, particularly when there is evidence available that could help establish what actually occurred. I am requesting that management take this complaint seriously, review the circumstances, and investigate the conflicting statements and the conduct of the employees involved. I am also prepared to provide the camera footage as evidence. I expect a response explaining how this matter will be addressed. I also expect my mother to be treated with dignity and respect throughout this process. Thank you for your attention to this matter.

Don is thee best! This man really knows his appliances, works fast and efficiently. He's ways…read morecareful to protect floors and surroundings. Reasonably priced and a nice guy to boot! I highly recommend.

Don Castro squeezed us into his schedule to repair our front load clothes washer by offering to…read morecome early evening. He began by explaining the various possible reasons our washer was stalling mid cycle. Then he checked the most probable cause, and lo and behold the filter was clogged with soap scum caused by years of using too much soap. In addition to cleaning the filter he gave us a homework assignment - use soap sheets vs powder, use washer cleaner, run clean cycle quarterly, run at least one load per month hot water vs. tap cold. Wish I could give him 6 stars. Excellent value!

Rod, owner of RB Appliance repaired my Sub Zero's headlamp assembly (bad bulb) and got it running…read morelike new inside of 30 minutes. Rod is a master Sub Zero repair expert. He showed up on-time, was extremely personable and repair cost was fair. He loves Sub Zero and educated me on their durability and serviceability--he said never ever throw away a Sub Zero--you can repair them without having to remove the ridge from where it stands and owns two that are 55 years old.

Wonderful experience from scheduling to finish. Rod came out and diagnosed and fixed our subzero…read morefreezer leaking problem in under an hour. It was a very reasonable cost as well

I called My Appliance repair and Mikey arrived 6 hours later to look at my Speed Queen dryer that…read morewas making strange noises (possible belt). The good news was Mikey knew Speed Queens, the better news was he had the part on the truck, the best news was he was an honest man. He showed me the worn part and replaced and was gone in one hour. I would highly recommend Mikey's service.

Micky reached out very quickly and gave us excellent advice that saved us money. He was very…read moreknowledgeable, honest and helpful. He ended up recommending we replace the appliances rather than try to repair it. His honesty cost him a job, but won him a customer for life!

They were efficient, reasonably priced, and were able to install our downdraft oven. Super kind and…read moretook time explaining things to me

We had a great experience with Big D and his team. They were on time and very professional. They…read moreinstalled my new stove/oven and it looks great. I liked the way they cleaned the area and left my kitchen clean and removed all of the trash. They were reasonable and I would highly recommend them.

Jesse is a really nice family man who very respectfully let us know our stove was too old to order…read morethe conversion kit from gas to propane. I would recommend his services.

5 stars Jessie was very professional, he arrived early told me what was wrong with my oven. He…read moreordered the part and was able to get it sooner than he expected, so he came back and fixed my oven the same day. Thank you very much, we will definitely use his service in the future.

Update: The owner contacted me to make amends. He returned the service fee and even stopped by my…read morehouse to apologize. He explained that the original part they were looking for had been hard to get. And I explained the frustration of not being contacted about the status. Luckily he took another look at the washer and diagnosed a different issue and was able to have the machine fixed the next day. Wow. This company was recommended to me. Started out OK. The people were polite, the tech came on time and diagnosed the problem. He said I would get a call when the part came in. 2 weeks and nothing. I called and then was assured the part would be in 2 weeks later. Again - nothing. Made several calls to the company with no response. Is this how business is run? Take your $105 service fee and the blow people off. I see I'm not the only one who has had problems with Frankies

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.