Cole is the type of professional you want to work with, and this is the number one reason Frankies…read morewill be our go to for appliance repair. Details... Natural gas dryer doesn't heat. I called yesterday afternoon to schedule service. Service was scheduled for 3PM today. Cole arrived an hour ealier, because he was free, and in the neighborhood. 5 minutes after we meet, Cole diagnoses the issue to either the gas solenoids, or the gas to the dryer is shut off. He asks before replacing any parts... Is the gas valve going to the dryer turned on? The gas valve going to the dryer was not turned on. A contractor mistakingly turned that valve off a few days ago. It was worth paying the diagnostic fee, not just because Cole resolved our issue in less time than I can hold my breath, but because I'm not stressing about finding a good appliance repair service anymore.

I needed my fridge repaired, and it was diagnosed quickly and the part ordered at expedited rate…read more Part did not show up when it was supposed to, but I wasn't charged for the "rush." Frankie was a very nice guy to work with, and I would call him again.

I called My Appliance repair and Mikey arrived 6 hours later to look at my Speed Queen dryer that…read morewas making strange noises (possible belt). The good news was Mikey knew Speed Queens, the better news was he had the part on the truck, the best news was he was an honest man. He showed me the worn part and replaced and was gone in one hour. I would highly recommend Mikey's service.

Micky reached out very quickly and gave us excellent advice that saved us money. He was very…read moreknowledgeable, honest and helpful. He ended up recommending we replace the appliances rather than try to repair it. His honesty cost him a job, but won him a customer for life!

Sean is incredible, he seems to be able to fix anything, he is prompt and makes himself available…read morewhen you need him - even on the weekend - when most things break. :-) He fixed our washer, replacing a belt, the bladder and a spring, had to make two trips to our house but still, the bill was very reasonable. He is polite, hard working, we really can't say enough good things about him. A week after he fixed our washer, our dishwasher stopped draining, so Sean came out on a weekend, determined the issue, ordered the part and return within a couple of to fix it. Again, the bill was reasonable. If you have an appliance that is not working, before spending money on a new one - please call Sean. He will probably be able to fix it and save you time and money and prevent a fixable appliance from going to the landfill!

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

They did have to reschedule an appointment. But they were here within 48 hours of contacting…read more They were great, evaluated the space, told me everything a d all my options. Then went to work and hot it done super fast and quality. Highly recommend

The good - the technician did a good job of repairing by refrigerator…read more The bad - the company changed their warranty from 90 to 30 days mid-repair (while waiting for parts). The ugly - they kept my credit card payment information and automatically charged my card for the repair without my consent.

Jeff was quick to reply to my inquiry and scheduled a visit within a few days. He was able to…read morefigure out and repair both issues with my dryer. I will definitely call him again when I need his services. I highly recommend this business.

I will definitely be using Jeff for any appliance issues in the future. He communicated well, was…read moreextremely knowledgeable, installed my washer boot quickly and charged a very fair price. I highly recommend him for any appliance problems.

I called Javier after our dryer started making unhappy noises. He was quick to answer and would…read morehave shown up the same day. We had him come the next day. He was prompt, professional and courteous. I felt the price was fair and was very happy with his work. We will definitely call him again.

I called Javier for a leaking dishwasher and he came out the very next morning to look at it…read more Javier was able to diagnose the problem within minutes and fix it in 10 mins flat. He is extremely knowledgable when it comes to any appliance. He has a wealth of knowledge and it helps tremendously when trying to troubleshoot an appliance malfunction. Not only is Javier extremely experienced, he is also very professional. He answered all my questions without rushing me or getting upset. He provided tips and tricks to avoid any future leaks with my dishwasher. He takes pride in doing the job right which is very hard to find these days. Javier is the only guy I'll call for any of my future appliance needs. Don't waste your time with anyone else, call Javier for any appliance repair needs.

Ben and Ethan are the kindest most knowledgeable repairmen I have ever met. They easily fixed my…read morewasher in a timely fashion with a more than fair price. Look no further to get the best appliance service in SC!

Santa Cruz Appliance Repair technician Ethan arrived on time and was clearly familiar with my older…read moreWhirlpool range. He quickly assessed its condition, explained common issues with this specific model, and offered several solutions. He also performed a thorough leak test on the gas connections. Ethan was efficient, friendly, and took the time to answer all of my questions without ever making the appointment feel rushed. I am very satisfied with his professionalism and would highly recommend Santa Cruz Appliance Repair.

Armando was amazing I had 2 other appliance companies come out... from my Warrenty insurance…read morecompany they both were terrible. Agent and they said if you get an appliance they will pay them. I looked up online and saw his appliance repair. Left a message to call me back.... I didn't a chance when Armando called me said he missed my call. Told him my issue .... He said I know your washer... I may have a pump in my van... send a picture of model number to make sure I'll bring it out tomorrow send me directions to your ranch. The next day he came out looked at the washer and said it's the pump. He was meticulous in taking the washer apart. Front seal of the door, top the top off ... then panel in front of the washer. Asked for a small pot to catch water from the pump. Then removed the old pump and installed the new one and put the washer back togeather . Turn it on and made it pumped water out. Armando was professional, prompt, he ssid i order the correct pump... There are pumps that are cheaper and they dont last for a few year then they brake down. He said he does the best repair , and if you have any other appliance that need repair... keep my phone number. I recommend him to anyone that needs to have any appliance repair. He said he has the same model and it's the best washer you could have. I was beginning to think that there were no appliance repair companies any longer. Armando is " Honesty repair " man of the year... Just amazing and so friendly... give him a call you will not regret giving him a call to service your appliances... He really made my wife happy ... Give Armando a call

AMADOR came to assemble some patio furniture for us and hang over 10 wall paintings and mirrors and…read morealso install fairy lights in my daughters room. He did a great job! He was patient and very thorough and did a fine job! He's based in salinas but did this job in pacific grove. I wish him and his family well and would leverage his services again!