Jessie was extremely knowledgeable! He answered all my questions. Was able to get an appointment…read morefor the next day. He serviced my LG washer and dryer and even took a look at my Bosch dishwasher and Samsung refrigerator! Great value! Highly recommend NexGen! I'll be making them my go-to appliance repair guy.

Jessie was great! He was running just a few minutes late and did text me to let me know he was on…read morehis way and he did arrive soon thereafter. He was able to fix my gas oven and thankfully he had parts available already so he did not need to come back layer or another day with parts. He explained everything to us thoroughly what was happening with the oven. So now we have a working of boiler again. Jesse is very knowledgeable and professional and easy to work with. I'll definitely call him again in the future if I need Appliance Repair. Thanks Jesse!

Cole is the type of professional you want to work with, and this is the number one reason Frankies…read morewill be our go to for appliance repair. Details... Natural gas dryer doesn't heat. I called yesterday afternoon to schedule service. Service was scheduled for 3PM today. Cole arrived an hour ealier, because he was free, and in the neighborhood. 5 minutes after we meet, Cole diagnoses the issue to either the gas solenoids, or the gas to the dryer is shut off. He asks before replacing any parts... Is the gas valve going to the dryer turned on? The gas valve going to the dryer was not turned on. A contractor mistakingly turned that valve off a few days ago. It was worth paying the diagnostic fee, not just because Cole resolved our issue in less time than I can hold my breath, but because I'm not stressing about finding a good appliance repair service anymore.

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

I called My Appliance repair and Mikey arrived 6 hours later to look at my Speed Queen dryer that…read morewas making strange noises (possible belt). The good news was Mikey knew Speed Queens, the better news was he had the part on the truck, the best news was he was an honest man. He showed me the worn part and replaced and was gone in one hour. I would highly recommend Mikey's service.

Micky reached out very quickly and gave us excellent advice that saved us money. He was very…read moreknowledgeable, honest and helpful. He ended up recommending we replace the appliances rather than try to repair it. His honesty cost him a job, but won him a customer for life!

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

I called and was able to schedule an appointment the next morning for 10:00 am. My refrigerator was…read moreleaking out the bottom, our model had the drawer freezer on the bottom. He arrived on time, spent about 1.5 hours working on the fridge. When he was done he cleaned up everything and wrote me a receipt. The price was what he stated and I was very happy with the service for the price. I will be using this company next time I need an appliance fixed!

Juan Alvarez just repaired my washer. He was here in 30 minutes from the beginning of the 2 hour…read morewait time. He got to work right away and finished in perhaps less than 20 minutes. Kind, hard working, and honest. He also gave me some valuable advice too. I just finished a load of laundry. Thank you Juan!

We were very pleased with Haas and his work. He was thorough and…read moretook time to explain the problem and what it would take to repair it. He also was informative about preventing further problems. We will certainly call him again for service. This company is very professional and we highly recommend it.

Fast and easy. Fair cost and convenient payment options…read more Stayed in contact and did not leave me "hanging". I will call him next time I have an appliance problem.

I will definitely be using Jeff for any appliance issues in the future. He communicated well, was…read moreextremely knowledgeable, installed my washer boot quickly and charged a very fair price. I highly recommend him for any appliance problems.

I called Javier after our dryer started making unhappy noises. He was quick to answer and would…read morehave shown up the same day. We had him come the next day. He was prompt, professional and courteous. I felt the price was fair and was very happy with his work. We will definitely call him again.

I called Javier for a leaking dishwasher and he came out the very next morning to look at it…read more Javier was able to diagnose the problem within minutes and fix it in 10 mins flat. He is extremely knowledgable when it comes to any appliance. He has a wealth of knowledge and it helps tremendously when trying to troubleshoot an appliance malfunction. Not only is Javier extremely experienced, he is also very professional. He answered all my questions without rushing me or getting upset. He provided tips and tricks to avoid any future leaks with my dishwasher. He takes pride in doing the job right which is very hard to find these days. Javier is the only guy I'll call for any of my future appliance needs. Don't waste your time with anyone else, call Javier for any appliance repair needs.

Santa Cruz Appliance Repair technician Ethan arrived on time and was clearly familiar with my older…read moreWhirlpool range. He quickly assessed its condition, explained common issues with this specific model, and offered several solutions. He also performed a thorough leak test on the gas connections. Ethan was efficient, friendly, and took the time to answer all of my questions without ever making the appointment feel rushed. I am very satisfied with his professionalism and would highly recommend Santa Cruz Appliance Repair.

Early arrival, professional and quick. Ethan seemed to know his stuff and took care of our…read moresituation.

Armando was amazing I had 2 other appliance companies come out... from my Warrenty insurance…read morecompany they both were terrible. Agent and they said if you get an appliance they will pay them. I looked up online and saw his appliance repair. Left a message to call me back.... I didn't a chance when Armando called me said he missed my call. Told him my issue .... He said I know your washer... I may have a pump in my van... send a picture of model number to make sure I'll bring it out tomorrow send me directions to your ranch. The next day he came out looked at the washer and said it's the pump. He was meticulous in taking the washer apart. Front seal of the door, top the top off ... then panel in front of the washer. Asked for a small pot to catch water from the pump. Then removed the old pump and installed the new one and put the washer back togeather . Turn it on and made it pumped water out. Armando was professional, prompt, he ssid i order the correct pump... There are pumps that are cheaper and they dont last for a few year then they brake down. He said he does the best repair , and if you have any other appliance that need repair... keep my phone number. I recommend him to anyone that needs to have any appliance repair. He said he has the same model and it's the best washer you could have. I was beginning to think that there were no appliance repair companies any longer. Armando is " Honesty repair " man of the year... Just amazing and so friendly... give him a call you will not regret giving him a call to service your appliances... He really made my wife happy ... Give Armando a call

AMADOR came to assemble some patio furniture for us and hang over 10 wall paintings and mirrors and…read morealso install fairy lights in my daughters room. He did a great job! He was patient and very thorough and did a fine job! He's based in salinas but did this job in pacific grove. I wish him and his family well and would leverage his services again!

Rufat was very quick to respond to my request for service for my refrigerator that had stopped…read moreworking after a PG&E outage. He arrived during the window of availability and was able to diagnose the issue with the main board. He had to order the part since there wasn't one nearby and he showed up the next day to install. He also caught a slow water leak and changed out the hose. Highly recommend SimpleFix Appliance repair. Will use again if needed in future.

I initially booked them to install a LG pedestal washer under my existing washing machine, but I…read moretotally forgot to tell them I also had a regular pedestal for my dryer. When the team arrived, they were incredibly fast and professional, kindly taking care of both installations without charging any extra labor! The overall price was very reasonable, which just included a fair fee for the new water hoses they provided. They worked quickly, did a fantastic job leveling the machines, and provided great customer service. 5-star experience!