I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Our pump in our front loading washing machine went out and we called SimpleFix based solely on…read moretheir Yelp reviews. We were not disappointed. Murad was our service technician, and I cannot recommend him highly enough. He was incredibly kind, professional, and thoughtful throughout the entire visit. He managed to diagnose the issue almost immediately and had the tools and parts ready to fix it on the spot. It's rare to find service that is both this fast and this friendly. If you're looking for someone honest and efficient, ask for Murad!

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

I love that this Best Buy is amply staffed and never over crowded. Having an Amazon drop off helps…read morea lot as well. Best Buy has a pretty versatile stock of "need it now" items which makes a stop here easy and efficient. Always clean. Always friendly. Excellent prices. I'm happy!

Extreme a great service highly recommend him they give you the best service they can give you and I…read morelove them. I'm glad they're hearing Gilroy the best service you can get.

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

I scheduled Marian Appliance Repair through Yelp and Marian was super responsive right away. My…read morefridge had been making a weird noise, but it actually stopped after a couple of days. I let him know, but he still suggested coming out to check it just in case--which I appreciated. When he arrived, he was on time, very friendly, and professional. He checked everything and noticed my freezer had a lot of ice buildup, which was likely the cause of the noise. He mentioned we could wait for it to defrost so he could clean it out, and I was like... are we really going to wait for that? Then he casually said he had a steamer and could take care of it right away--I was honestly impressed. He cleaned out the ice buildup quickly and explained everything clearly. Super helpful and easy to work with. Overall, great experience--honest, knowledgeable, and went the extra mile. If he ever offers full fridge/freezer cleaning, I'd book that too lol. Highly recommend!

Daniel is great. Shows up, does the work, has solutions, goes out of the way to do a good job…read more These sound like the basic expectations you should have for any appliance service but sadly enough I've struggled to find a company that could cover the basics (one company said they couldn't do an oven install/removal, another company showed up a couple times then ghosted me). Really happy to find someone reliable.

Daniel was responsive, flexible, and efficiently repaired damaged washing machine, as well as…read morereplacing refrigerator water connection and a thermostat, all for a reasonable price for quick response after regular business hours.

Customer service need experince personnel not new and employees who have little or no lnowledge…read more My miltary discount was not working and following their instructions to re log in also did not work I got back in line, waited 20 minutes only to be ignored as they called up people behind me in line. Sad. I left and will not shop Lowe's period. Sad.

This is a big store with a better selection of goods "IMO" than that other hardware chain store. I…read morewas pleasantly surprised when I spied gas riding lawnmowers in front of the store. "Now I know where to go when mine gives up the ghost, but I digress, I came in to get tie downs, rope, and plastic covering to secure a mattress I put in my truck bed..... I walked up to an employee and asked him if he knew where I could find the items I was looking for. His response was immediate... Isles three, five, and 13.... Now that's what I call knowing your products and store!! I can't tell you how much time he saved me "probably at least an hour" trying to find the product on my own. Bottom line I was very impressed by their customer service and the availability of products some other hardware stores don't have.

I had a great experience at the Home Depot in Gilroy thanks to Reaux, who works in the Lumber…read moreDepartment. I came in needing help to fix my bed, even though it had nothing to do with lumber, and I honestly know nothing about lumber. Reaux took the time to listen to my problem, helped me figure out exactly what I needed, and explained everything in a way that was easy to understand. He was patient, knowledgeable, and never made me feel rushed or embarrassed for not knowing what to buy. It's rare to find someone who genuinely cares about helping a customer, and Reaux went above and beyond. His outstanding customer service made my project so much easier. Thank you, Reaux!

Nice location and was empty which is surprising. A friend and I had to get some drill bits for a…read morehome project he had. Typical Home Depot and everything was where I expected. Surprised no one was around and did not see any workers who are generally good about greeting. It was evening but not late...Star off for that as there should be someone walking the floor no matter what. Price is price, if you need it, you will buy it. I do hate that California Home Depot's have everything locked up because there is so much crime in California...

L-One Appliance has excellent communication. They arrived within the time window arranged and…read moretexted me when they are 20 minutes out. They offered to diagnose the problem for free. While I ultimately could not use their assistance this time, I wouldn't hesitate to call them in the future.

I had a challenging refrigeration issue with my wine cabinet. Nik came out and was very…read moreknowledgeable. I had read that L-One does not try to up sell and instead offers the best solution based on what the customer wants. I can concur with that. While the unit I had was corroded, Nik spent a couple of hours on the unit and got it working well enough for me to find a replacement cooler for my wine fridge. He was very frank that the fixes he applied could not be counted on to last many years. He also discussed the pros and cons of alternate solutions. Would definitely hire them again for appliance repairs.