Great experience where they went above and beyond providing service on the weekend. Showed up on time, professional, courteous and I explained what was wrong and the fix. Highly recommend! read more

Thanks to GilTech again. Our refrigerator mother board was malfunctioning. I called Gil, he came the next day. He ordered the part and came back to install the new board. Works great. Gil is awesome! Honest, reliable and works hard. Price is fair and he will not take advantage of you. You can trust him completely. read more

Great and fast service for many appliance brands. Reasonable rates. Very communicative. I have no hesitation recommending Gil.

Someone came to check my fridge, they told me the problem was the board, it needed to be replaced. I paid for it, it wasn't working. They told me they were going to be back with a new board and never came back. read more

Gilbert was amazing!! Prework: My dishwasher stopped working right before Thanksgiving so I called Thermador for service. Gilbert is one of two approved repairman. He was much more reasonable with timing and was more professional on timing estimates. Repair: My dishwasher ended up being a quick fix but my oven happened to malfunction when Gilbert was there. He told me to get another repair confirmation from Thermador and he would for me in schedule to get it repaired. He places order for the parts and came promptly to repair. The first set of parts didn't fix the problem but he knew exactly what was missing. He called and got the additional parts. The last time he came by, he replaced all the parts and it still didn't work. He started troubleshooting and was able to trace the root cause and fixed it once and for all. I highly recommend Giltech for appliance repairs!!! read more

I called up Gil and he answered the phone immediately, sounded like he was busy, but he still took my call. My refrigerator light and water dispenser went out. My wife and I were urgently trying to get somebody out here and he explained to me how to reset the refrigerator over the phone, which she said might just fix it. And sure enough it did. I love it when professionals take the time to just help customers and not just trying to make a quick dollar anytime they can. Thank you, GilTech! read more

It has been about a year and this guy has not yet repaired my freezer. He has wasted a lot of my time and charged me 3 grand. He stated he would give me a partial refund then backed out of that. He does not return my calls, then sent an insulting text. Don't use this guy, he needs to find a different job that he might be able to handle. read more

So we have a very expensive subzero unit it's fairly old but still an excellent condition. It didn't need on the refrigeration side not the freezer side, a new compressor and evaporator and some other components on Valentine's Day this year Gil came that was on a Saturday and replaced all the components and made the unit like new again the value save was substantial through the work key performed the fact that he responded on the weekend and additionally the weekend that was Valentine's Day was very impressive. he got all the work done and the unit works fantastic. I would highly recommend Gil!! read more

Gilbert fixed two of my Thermador appliances yesterday. He showed up in the time window and successfully installed the new controller boards. He used his meter to make certain the questionable switches were working before reinstalling them. I hope I don't have any more Thermador issues, but if I have them I'm calling Giltech appliance again. read more

we have an older, used, commercial Electrolux swinging door stand-up freezer we keep in the garage. Bought it for $400 or so, from craigslist during COVID from an out-of-business pizzeria. They cost $3000 to replace these days. Yes, I know...a Fridgidaire of the same 20sq ft size is probably closer to $1000. This is a good freezer brand. It started acting up and losing freezing ability recently. I called Giltech because he was already in my contacts, but could not remember him. So, I re-evaluated him based on recent Yelp reviews. He had done work years ago, at my previous house, he said. 1] quick response on cell phone call. 2] super handy, state of the art service request sent by text, which includes uploading pictures. Quick response after that as well. 3] surprisingly state of the art video chat where he can do NFL-TV type chalk-talk drawings on your screen to show you where and what he would repair on your appliance as you show him the view of your appliance. Wow! 4] $150 to come out to see you, applies towards repair, if he does one. Fair. 5] He diagnosed it, felt strongly that adding freon would help, but was realistic, it could eventually run out again. So I knew my options. 6] he and I had a frank discussion about whether to repair or just buy a new one. I decided to replace freon for now, but we both agreed if he needs to come back for freon again, I should replace the freezer. My kind of repair guy. Will use again, for sure! read more

Gilbert came by same day and was able to fix my leaking fridge. He was timely, thorough and knowledgeable. He was a lifesaver in helping me take care of it quickly! He was professional and kind. I would highly recommend him to anyone that needs appliance service. read more

Do you need an Appliance Repair man that is FAST, EXPERT, CLEAN, FAIR, & FRIENDLY??? "I KNOW A GUY!!!" Gilbert, the owner of GilTech Appliance is the best! This is my second experience with him. The first one, we called him late Saturday & he came Sunday morning & fixed a complicated repair on our Refrigerator. He took the refrigerator apart in about 10 minutes like it was a Transformer; it was amazing to watch! He didn't need manuals - this was clearly not his first Rodeo! ;-). He fixed the computer board & problem solved! The second one (today), we called him last night & he showed up at noon today. He fixed the problem in about 10-15 minutes. Everyone needs a GREAT Appliance Repair man... your search is over!!! read more

Gilbert's professional and technical acumen is matched only by his dedication to providing top notch results and service. He has twice provided guidance over the phone, before visit/inspection, and followed up to make sure that the issue at hand was resolved. He values his time and yours and the service and care he provides are impeccable. In short - by hook or by crook - a problem solver. read more

This company was very easy to deal with and their appointment system was easy to use and I got a response from Gilbert right away. We were looking to schedule an appointment but he happened to be in my area and ask if it would be OK to swing by. He was fast and efficient and was able to resolve my vent fan issue right away. You always hear stories of repair people coming over and not finding or resolving the issue. With GilTech you get results and no excuses. Will definitely be recommending his business. Thanks again Gilbert for great work and for the pointers as well in keeping my microwave healthy. read more

Gil is honest, knowledgeable and reasonably priced appliance repair technician. He virtually diagnosed our Bosch built-in refrigerator and correctly figured out. Only saw him when he came to replace part. He will be my guy for all future needs. I would highly recommend him. read more

GilTech Appliance - Refrigerator - Appliances & Repair Near Me

Gilbert was professional, responsive and promptly addressed the issue with my refrigerator over a video call.

Great Appliance Repairman We've had a problem with our electric double oven for several years and could not get it fixed because the repair people we called said they don't make the parts anymore. Also, our in-door icemaker on our 6-year-old refrigerator stopped dispensing ice. We called Giltech Appliance and Gilbert came the next day and fixed both problems very quickly. The oven needed a new temperature sensor that he had with him and he found that there was a broken switch plus some broken wires in the refrigerator. He worked a miracle in my opinion finding that the broken wires were hidden inside the insulation. He manually fixed the broken wiring. We thought we were going to have to replace the oven at a cost of about $7,000.00 but Gilbert fixed both the oven and the icemaker for $600. that included the new parts. We would gladly call Giltech again for appliance problems. read more

Gilbert is a very smart technician. He is very straightforward and won't promise something he can't do. He troubleshot the problem and fixed it. He is very honest and the charge was very reasonable. I will recommend him specially if you are having problems with a high end refrigerator. read more

Gil is very professional and knows LG fridge workings, quickly diagnosed and had the part with him. He was right on time for the appointment. Fair pricing for the care he took to ensure Fridge was working properly, checked all parts. Highly recommend! read more

The icemaker in our Thermador built-in wasn't broken but it's been making icicles on the items on the top shelf for much of the pandemic. No one wants ice crusting on the outside of their ice cream containers. We tried to investigate the issue but discovered there is very little information about Thermador appliances on the Internet. None of the suggestions in the help forums applied to our situation. Luckily, we saw some recommendations for Gilbert. He answered our call in the morning and let us know he would be in our area that day. In fact, he fit us in for his last appointment of the day. When he arrived, Gilbert immediately could tell the lining of the ice maker had deteriorated and the maker needed to be replaced. (No wonder we couldn't find the leak!) Even though our freezer is more than a decade old, he had a replacement part with him. No waiting for him to order it. Gilbert told us it would take about 30 mins to replace the ice maker and he finished before then. Easy peasy. Gilbert then told us about other kitchen appliances he could fix in the future (bonus!) One more thing: Gilbert could be a comedian on the side; he has such a great sense of humor! read more

Highly recommend GilTech Appliance. Gil knows what he is doing and has fixed my Thermador double oven and my Kitchen Aid refrigerator. It is easy to get ahold of him and he shows up (always a plus with contractors). I appreciate that he tries to get the best deal with parts to make the repair at the best price point if possible. read more

Long overdue review, big shout out to GilTech appliance for being amazing! I so appreciated their help when first our ice maker then dishwasher went on the fritz I was grateful for their help, support and most importantly their patience and follow through with helping me with taken for granted amenities like ice and clean dishes! Absolutely the best customer service ever! read more

5+ Stars!! GilTech Appliance is an excellent appliance repair company. Gilbert is very knowledgeable and has many years of experience with many brands of appliances and an expert with built-in refrigerators and high-end appliances. After I completed GilTech's service request and provided the model/serial # information, he called to discuss the problem and was able to schedule an appointment within a day. Gilbert was on time, very professional and communicated throughout his assessment of our 33 year old Monogram built-in refrigerator. He identified the problem and fixed it on the spot because he had brought the parts with him. His charge for parts and labor was reasonable and the refrigerator is completely functional again. We were not expecting such a positive outcome. Gilbert also did a quick check on our oven that we thought was out of order for many years. He turned the oven on and let us know it was fine and no repairs were needed. Gilbert also followed up the next morning to make sure the freezer and fridge were cooling properly. All in all, we were very satisfied with GilTech Appliance's customer service and Gilbert's professionalism, efficiency, and expertise. I highly recommend GilTech Appliance. Thank you, Gilbert! read more

Great customer service . Did a video diagnostic before coming out to ensure his time and my time where not wasted . Came out on time and fixed the problem efficiently. Was recommended by thermador as being authorized. One of very few in the area . Recommend GilTech for frig / freezers repairs. read more

A few weeks ago, our fridge experienced the dreaded failed compressor issue. It was over the weekend and we had just bought groceries. Plus we have meds that need to be refrigerated. Double whammy! After doing some research on local repair techs, we decided to go with Gilbert. After we reached out, we did a short phone consultation and worked with me on getting a repair scheduled. Gilbert arrived on time and was very professional. He was up front about cost, expectations and was very professional. He replaced the compressor and got our fridge up and running in no time! He also suggested that we contact LG to see if they can at least reimburse us for the cost of the compressor since it was a known issue for our LG fridge model. Definitely hire Gilbert if you are in need of a refrigerator repair. The man knows his stuff!! I highly suggest you thoroughly review his website. He lays it all out for you on what to expect if you hire him. Fast forward a couple of weeks and LG actually responded back and agreed to reimburse us for the compressor! Thank you Gilbert! read more

I would give GilTech a "10" if possible. I had an issue with my water filter unit, it was leaking and not dispensing water due to incorrectly installing a new water filter. My refrig is a Bosch, and it was hard to find a company that would even come out. Finally located someone to come out. The Tech from this other company quoted me over $1000 to replace the entire unit. Without even really checking the water filter. I declined. I contacted GilTech, (recommenced on Bosch website) and was able to get an appointment a few days later. "Gilbert" took the filter canister out (other tech didn't even try), checked the unit, determined there was probably nothing really wrong with the unit and properly replaced it. I am "watching carefully" but so far no water is leaking and water is dispensing. And, he did not even charge me the full service call amount. I highly recommend this honest, skilled technician for any Bosch appliance or other brands that he works on. read more

Our new Thermador Gas Range had an ignition issue I reported to the company. On Saturday, they opened a fix-it order with GilTech sharing I would likely not have it repaired until early June. To my surprise, today, Tuesday, Gil phoned sharing he had a cancellation and could come in 20 minutes! Not only did he come, he diagnosed the issue, and fixed the problem. Gil is extremely knowledgeable, polite, and efficient. He explained, due to the type of ignitor our range has it will likely go out again, but now I know! I put Giltech in my phone, to share with others, and call whenever I have another appliance issue. read more

Professional, very knowledgeable of LG products. Had excellent Yelp rating, well deserved. read more

Our Bosh refrigerator wasn't closing properly. Gilbert came by and quickly diagnosed it. He arranged for a replacement part and then got us going again. Very good service. read more

Gilbert is very knowledgeable and responsive. He fixed our microwave issue in about 5 minutes. He is licensed to work on all the major high-end appliance brands, including Viking, SubZero, Wolf, Miele, Bosch. There are a lot of terrible appliance repair people in the Bay. If you have a warranty and need a repair (or are paying out of pocket), call Gilbert. read more

Our ~8 year old Bosch refrigerator started to make very loud noises and wasn't keeping the freezer compartment cold. I contacted GilTech through their online form, and Gilbert texted me next day. We had a ~20 min video consultation (super convenient since no need to wait for an in-person visit); Gilbert identified the issue and told us how to resolve it (and it worked!). Very professional, thorough, and pleasant to deal with, and the price was right. Highly recommended. read more

I found GilTech when I called Thermador for service. The Thermador rep highly recommended them and made it a point to say "I'm in South Carolina and know them well, they are incredible, you will be in good hands." They refer all over the US so that was a good sign. Right now, they accept inquiries via the website (or text, but then you need to be sure to fill out the inquiry form on the website.) I followed the instructions and they responded immediately and were, fortunately (which I wasn't expecting due to industry setbacks right now), able to come out quickly to inspect the malfunctioning Thermador. They identified the issue, gave us three different scenarios on how to address the problem, clearly communicated and set our expectations, and created a solution. I am truly grateful to have such attentive and competent service. Finding a new refrigerator and/or new parts right now is nearly impossible with the supply chain backup due to the pandemic. GilTech came in and SAVED THE DAY - thank you so much! We are truly grateful. Keep in mind that this industry is severely affected by the pandemic. Call volumes are much higher than normal. Parts are difficult to obtain due to shipping and manufacturer delays. I don't like to see other negative reviews which blame the vendor for this. So be patient folks. GilTech is awesome. I highly recommend them! (So does Thermador) read more

I needed my Thermador cooktop and most repair jobs were 1-4 weeks out. They responded by text after I made out a .service request . Simple communication and great service. My cooktop fixed, read more

This place has to be a joke. I contacted them to repair a refrigerator, they won't take calls, you have to file a request online. After I filed the request online, in early November, it took them a week to acknowledge my request, and I am still waiting for someone to contact me, now, in Mid-December. If they aren't taking any new business they should just say so. read more

I simply asked the technician to put a mask on that I provided, and he said no and walked away??????? Terrible action by this employee I'm a very hyper sensitive asthmatic And he couldn't accommodate Very disappointed read more

He was very responsive and was able to fix the problem quickly. He is very knowledgeable and was able to solder the computer board of my stove to fix the oven. I would definitely recommend this company. He even wore a mask, shoe covers and gloves and remained at least 6 feet from us. GREAT JOB AND THANK YOU. Beth read more

Very knowledgeable tech! Would highly recommend for your appliance needs! Only drawback is that they are pushed out a bit on their schedule. 5 star! read more

Gilbert the owner knows exactly what he is doing. Took time to explain the issues in detail and coached me to defrost etc. And made the fridge usable while waiting for parts. We met him through our appliances insurance and he is simply professional stayed on top of our Sub-Zero freezer and ice maker problem. Love hard working and super smart immigrants !!! read more

Gitech Appliance Repair is locally, and family owned with Gilbert as owner who is very responsible and accountable for his business. I have a high end dual fuel stove/oven that many repair services do not service. Gil is knowlegeable with high end appliances and was able to diagnose potential problems. He started with most probable cause. He is also very prompt with appointments, very responsive to calls in timely matter, communicated each stage of repairs. Practiced the COVID protocals without complaints. Very courteous. A very competent and skilled professional! read more

This is my second review for GilTech and the only time I've done this for any business. First of all, I found the owner Gil to be an extraordinarily nice man and gentleman. He's considerate, polite and conscientious. Traits that are important especially when having someone in your home and during a global pandemic. Secondly, his work is top notch. He did a bunch of work on my 20yo sub-zero frig and my Viking professional oven which I found fairly priced and the service impeccable. I watched him carefully but efficiently remove and replace parts. He seemed to treat my appliances like his own. Thirdly he's extremely punctual and communicates very well. If you have decide to hire Gil or another appliance service company, I would highly recommend Gil. read more