This review is overdue. I called GilTech when the water dispenser on my refrigerator stopped…read moreworking. The freezer was also making a loud strange sound. GilTech came out and quickly diagnosed the problem and had everything up and running in no time at a fair price. Thank you for helping me out!

Great experience where they went above and beyond providing service on the weekend. Showed up on…read moretime, professional, courteous and I explained what was wrong and the fix. Highly recommend!

Daniel is great. Shows up, does the work, has solutions, goes out of the way to do a good job…read more These sound like the basic expectations you should have for any appliance service but sadly enough I've struggled to find a company that could cover the basics (one company said they couldn't do an oven install/removal, another company showed up a couple times then ghosted me). Really happy to find someone reliable.

Daniel was responsive, flexible, and efficiently repaired damaged washing machine, as well as…read morereplacing refrigerator water connection and a thermostat, all for a reasonable price for quick response after regular business hours.

I recently bought a stainless steel refrigerator Whirlpool with Freezer on top. I needed one…read morequickly because mine was on its last breath. It was full of items I didn't want to lose, they were able to deliver for small fee. I also received a warranty although it was short they have a wide selection not omly in refrigerators, washers, dryers, and stoves. You ought to take a look in there you'd be surprised. I'm happy with the service I received. They provided me with excellent customer service I would highly recommend them. Ida Williams

food could improve the dish was very bland. It was not that great. It was the falafel's vegetarian…read moredish. It was all vegetarian with the hummus and the bread was good and the hummus was good but the green cream sauce was horrible and that's all that was on the plate was those three items? I don't recommend this dish at all but I'm going to go back and try the chicken.

Art with Art Appliances replaced parts on our Viking range convection oven, broiler unit…read more Art was polite and quick to respond to our initial call to him. He was on time for the initial assement visit and for the actual repair visit. He completed the repair within a 1/2 hr. On his initial assessment visit he needed to order parts, then sent us a quote. After our approval, he then ordered the parts and received those part within 2 days and he was able to come back to install the parts within 2 days of the intial visit. His work was done exactingly, he kept the work area clean and clean when he left. Thecrepairs were all completed promptly, within less than a 1/2 hr. He replaced 3 igniters and 2 burners, plus, as he was installing one of the new Viking manufactured parts, he discovered something which was done incorrect on the previous repair done by different repair company co. and he explained what had been done incorrect and that it previously hadn't been a true Viking part & that part had been installed incorrectly. Art uses Viking manufactued parts for the repairs on Vikings stoves which he works on. It's important on these high-end appliances to use only the true Viking manufactuer's parts for replacements on Vikings and on other high-end brands to use those specific brand parts, not generic brands. It's expensive, but worth it in the long run, for the longevity of the appliance. Art also works on high-end refrigerators, such as the GE Monogram, which we also have in our kitchen. We will ask him to do repairs on this refrigerator, as well, should we need future repairs to be done. We highly recommend Art with Art Appliance Repair if you need repairs done on your High-end Appliance. Give Art call. ~ J. Price D.Price Los Altos Hills, CA

Arrived on time, friendly, professional and very competent. He was well prepared and had the part…read moreto fix the problem in one visit!

SmartFix came out and fixed our electric dryer on short notice and for a very reasonable price. We…read moreinitially called another company, but they ghosted us, so I called SmartFix hoping they could help. After sending pictures of our dryer setup they had a technician out within 2 hours that day! And he had the whole job done in under 3 hours! Everyone I dealt with, from the initial phone call to the actual tech was very helpful and super friendly. I won't hesitate to use SmartFix for any and all future repair needs that should arise!!

I highly recommend SmartFix Appliance Repair! Eli was incredibly responsive, arrived right on time,…read moreand provided prompt, thorough, and professional service. He quickly diagnosed the issue with my Thermador dishwasher and had it fixed within minutes! I really appreciated his knowledge, efficiency, and professionalism. It's refreshing to finally find someone who provides such great service from start to finish. I would definitely call SmartFix again for any future appliance needs!

Outstanding service, highly recommend, very professional and prompt. We called them on a Monday…read morewith an issues with our Viking Oven and they were able to come out the same day and fix it.

Well......I hired him to fix my freezer. He knows his stuff and repaired my freezer. Here's the…read moreissue.....on his own, the entire time, he talked politics. I don't talk politics. He went on and on about how Trump is going to fix everything, how Biden was terrible. How some guy named Soros was bad. I just let him talk. I didn't debate or disagree afraid the price might go up. So if you're a hard right Trumper, hate democrats, think Covid was a scam, think masks and vaccines are a conspiracy then this is your guy. Enjoy your dose of "Butt cracks and Bullshit" as your appliance gets repaired! Next time I will just buy a new freezer.

This business isn't open any longer but they still haven't closed their Yelp page. Yelp needs to…read moredelete the page.

From the owner: We know that when a refrigerator is not working right it puts potentially hundreds of dollars’…read moreworth of food at risk, not to mention the incredible inconvenience. With this in mind, our repair team always puts refrigerator repairs in Gilroy and surrounding areas at the top of our list. We’ll come right out to your location and get your refrigerator working again quickly and affordably.

Rey came out and fixed our Maytag clothes washing machine quickly and efficiently. He then waited…read moreand ran the machine through an entire cycle before leaving for his next job. I would hire this company again.

Thank you for responding, but I don't believe your explanation addresses the fundamental issue with…read moreour experience. As consumers without a technical background in appliance repair, we hire professional technicians precisely because we rely on their expertise to diagnose problems and restore our appliances to proper working condition. We are not expected to understand the internal electrical circuitry, know which components need to be checked in what order, or determine which additional issues might emerge after a repair. That is the expertise we are paying your company for. We hired Dienza Appliances because our Aga range top would not turn on. Your technician replaced the internal components, and only AFTER that work was completed did we encounter a new problem: we now have to turn the knobs twice before the electricity comes on and we can use the stove. This was not an issue we experienced before your technician worked on the appliance. You explained that some components cannot be checked until the initial failure is addressed. We understand that complex repairs can involve multiple steps. However, that explanation does not establish that this particular problem is unrelated to the work performed, nor does it explain why a new operational issue appeared immediately after your technician's intervention. The issue is not simply whether $1,000 is a reasonable price for parts and labor on a high-end appliance. The issue is whether we should be expected to pay a substantial additional amount to address a problem that was not present before your company performed the original repair, without first receiving a clear technical explanation of why it is unrelated to that work. We also appreciate your offer to review possible discounts. However, a discount on another $1,000 charge does not resolve our underlying concern about the quality and outcome of the original service. **We did not hire your company merely to replace a particular component. We hired professional technicians to fix our stove.** From a customer's perspective, a repair should be evaluated not only by whether a particular component was replaced, but also by whether the appliance functions properly afterward. If additional diagnostic steps were necessary, we would have expected clear communication about the scope and limitations of the repair, along with a reasonable explanation of the newly developed problem. We are not claiming that every subsequent appliance issue must automatically be covered at no charge. We are asking your company to take our concern seriously, investigate whether the new problem is connected to the work performed, and provide a technically supported explanation before insisting on another $1,000 payment. Unfortunately, your response focuses on why additional repairs can be expensive and why certain components may not be checked initially, but it still does not address our specific concern about the new problem that appeared after your service. We hope Dienza Appliances will reconsider its position and demonstrate the accountability and customer service that consumers reasonably expect when entrusting an expensive appliance to a professional repair company.

One of the best installers in the Bay Area. Martin and his team are great at communicating clearly…read morewhat the price and expectation of services are. They are very skilled and can handle any appliance install situation.

GA Installations provided excellent service. We had to keep moving the installation date due to…read moreconstruction delays. Stephanie in the office was consistently kind and helpful. On the day of installation Martin and his crew took their time installing our top of the line appliances. Martin knows his business well and gave us tips on how the appliances function. You are in good hands with GA!