Great experience where they went above and beyond providing service on the weekend. Showed up on…read moretime, professional, courteous and I explained what was wrong and the fix. Highly recommend!

Thanks to GilTech again. Our refrigerator mother board was malfunctioning. I called Gil, he came…read morethe next day. He ordered the part and came back to install the new board. Works great. Gil is awesome! Honest, reliable and works hard. Price is fair and he will not take advantage of you. You can trust him completely.

Our dryer wouldn't start last night, and I found SimpleFix via all the great Yelp reviews…read more Submitted a request online and within minutes received a reply and said they would come out today between 12-2. At 12:10 Mahmoud arrived at my door. Very presentable and professional. Basically spent over an hour with our dryer examining everything, taking it apart, and determined that the drive motor was at fault (8 yr old unit). It's too bad these "modern" units don't last decades like the ones we grew up with, but that's a different issue. Mahmoud informed us of the estimate to fix, and basically it's about as much as a new unit. So I went onto Costco.com and bought a new dryer. Mahmoud charged the $65 inspection fee, and I believe it was worth every bit, especially since he spent probably 90 minutes of his time here. It's good to know that these professionals exist and if we ever have issues with our other appliances, I'll know who to call first. Thanks!

I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Daniel is great. Shows up, does the work, has solutions, goes out of the way to do a good job…read more These sound like the basic expectations you should have for any appliance service but sadly enough I've struggled to find a company that could cover the basics (one company said they couldn't do an oven install/removal, another company showed up a couple times then ghosted me). Really happy to find someone reliable.

Daniel was responsive, flexible, and efficiently repaired damaged washing machine, as well as…read morereplacing refrigerator water connection and a thermostat, all for a reasonable price for quick response after regular business hours.

food could improve the dish was very bland. It was not that great. It was the falafel's vegetarian…read moredish. It was all vegetarian with the hummus and the bread was good and the hummus was good but the green cream sauce was horrible and that's all that was on the plate was those three items? I don't recommend this dish at all but I'm going to go back and try the chicken.

Called the repair person said he will call me Back to fix my…read morewasher and he never did. I text him my address (since he didn't ask for it) and he never got back to me at all. It's been 2 weeks no follow up.

Our whole family can't thank Alex enough for helping us in our time of need!…read more Our refrigerator was making loud, obnoxious humming noises day and night and was not keeping food cold. We were worried we'd be without a fridge for days, or worse, we'd have to buy a brand new one. Alex responded to our call immediately and were at our door in record time. Alex, the business owner, came to our house himself. He is a fantastic repairman, and his company is wonderful. He was very respectful of our home, taking off his shoes, being very careful, and making sure not to damage anything. His company is amazing! He has in his truck virtually every item and tool he could need to repair any refrigerator. He had with him all the replacement items we needed. We've heard other companies need to leave, go get or order the part and come back. When your refrigerator is not working and you're afraid of food spoiling, that's the last thing you want. It could be hundreds of dollars of food loss! Alex diagnosed our fridge issue quickly and accurately, and then set to work in fixing it. He works very efficiently, smoothly and effectively and was done in no time. He had our fridge working as good as new in nothing flat. Alex is also very friendly and personable, and we really enjoyed chatting with him. We could tell he is an honest, responsible person. We absolutely highly recommend Alex and his company to anyone who wants an honest, reliable good repairman who knows what they're doing. Thank you again Alex!!

Alex contacted me and the next day came over to fix my fridge, he was the nicest guy, very…read morefriendly, and very precessional, he got my ref refrigerator to work great. I would hire him again in a heart beat...

Arrived on time, friendly, professional and very competent. He was well prepared and had the part…read moreto fix the problem in one visit!

The service was fantastic, Art ended up being a huge help. When my aunt's Sub-Zero refrigerator…read morestopped cooling last weekend, I called them and they were able to schedule him to come in for a Saturday appointment, which was very convenient. I'm happy with the service, Art arrived on time, was able to diagnose the problem quickly and got her fridge cooling again. He also gave me an estimate for cost including parts and labor, which I found helpful. The convenience of the service cannot be overstated, I love that I was able to get a quick turnaround, less than 24 hours. My aunt lives in Gilroy so I looked for a local repair service, while I personally live in the South Bay. I would recommend Art Appliance Repair to a friend especially those who have similar higher end refrigerators like a Sub-zero such as a Thermidor.

I request a quote on a Kitchen Aid Convection microwave that had stopped cooking. After the…read morediagnostic test, the microwave needed a control panel replaced. I considered my options to either repair or replace. Since it was a 12 year old microwave, I opted to replace it for a new one. He was was very thorough and I appreciate his patience.

He found a time that worked with my schedule, was able to fix the drain pump on my washing machine…read morein a timely manner. I appreciated that he had the part with him already. Thank you ! Now I can wash my clothes !

The Problem: Our 9-year-old dishwasher GE Café dishwasher…read moresuddenly stopped working--the lights were on, but it wouldn't run. The Repair: Alex came quickly and diagnosed the problem as a malfunctioning circuit board. He gave an upfront quote of $355 for parts and labor, ordered the replacement part, and returned a few days later to install it. He replaced the circuit board, tested the dishwasher functions, and had everything working again in under an hour. The final bill was exactly the quoted $355--no surprises. Our 9-year-old dishwasher has a new lease on life! Overall: The whole process, from the initial response to the completed repair, was easy and professional. Alex was courteous, knowledgeable, thorough, and efficient, and he kept the work area extremely clean. We'll definitely save Alex's contact info for future appliance repairs. Very happy with the service and highly recommended!

Nik is very efficient well mannered, and polite, in due respect , he wear a shoe cover before…read morecoming inside our house. Nik explained thoroughly the problem and provided advise on how the refrigerator functions, I am very pleased with his service. Quality of work is outstanding. Parts and repair was reasonable. Very seldom to find an honest person like him. Thank you very much.

whenever I call them, they do a great job. The person that came out was quick and efficient.read more

Extremely Disappointing Experience -- Poor Accountability and an Unfair Additional $1,000 Charge…read more I had a very disappointing experience with Dienza Appliances and would strongly caution others before hiring this company. We hired Dienza Appliances a couple of weeks ago to repair our Aga stove range top because it would not turn on. Their technician replaced what we understood to be the entire internal mechanism of the range top. We trusted their expertise and paid for the repair, expecting the appliance to work properly afterward. However, after their technician completed the repair, we discovered a new problem: we now have to turn the range top knobs twice before the electricity comes on and the stove becomes usable. This issue did not exist before their technician performed the repair. It only appeared after the work was completed. When we contacted the company about this problem, instead of investigating whether it was related to their previous work and helping resolve the issue, they insisted that it was a separate problem and demanded an additional $1,000 to fix it. This is completely unacceptable to us. We hired them to repair a stove that would not turn on. After they replaced the internal components, the appliance developed a new operational issue that we had never experienced before. From a customer's perspective, it is entirely reasonable to expect the company to investigate whether its repair caused or contributed to the new problem before demanding another $1,000. What makes this experience particularly frustrating is the company's unwillingness to work toward a reasonable resolution. The representative we dealt with simply refused to budge on the additional charge, without addressing our fundamental concern about the timing of the new issue and its potential connection to the work their technician performed. Customers should not have to pay a substantial repair bill, discover a new problem immediately after the repair, and then be told they must pay another $1,000 without a satisfactory explanation of why the new issue is unrelated to the original work. We are extremely dissatisfied with the service and the lack of accountability we experienced. We expect a professional appliance repair company to stand behind its work, properly investigate problems that arise following a repair, and treat customers fairly. We would like Dienza Appliances to take responsibility for investigating this issue and resolve it without imposing an unjustified additional charge. Based on our experience, I would urge other customers to ask detailed questions about repair warranties, follow-up service, and responsibility for problems that appear after a repair before hiring this company.

Outstanding service, highly recommend, very professional and prompt. We called them on a Monday…read morewith an issues with our Viking Oven and they were able to come out the same day and fix it.

Well......I hired him to fix my freezer. He knows his stuff and repaired my freezer. Here's the…read moreissue.....on his own, the entire time, he talked politics. I don't talk politics. He went on and on about how Trump is going to fix everything, how Biden was terrible. How some guy named Soros was bad. I just let him talk. I didn't debate or disagree afraid the price might go up. So if you're a hard right Trumper, hate democrats, think Covid was a scam, think masks and vaccines are a conspiracy then this is your guy. Enjoy your dose of "Butt cracks and Bullshit" as your appliance gets repaired! Next time I will just buy a new freezer.