Great service. Very professional and courteous. Ernesto at the front desk answered all my questions…read moreand outlined upcoming services to consider. No pressure on those services needed, which reinforces for me their trustworthiness. It is a great comfort to have a dependable car service business to rely on.

This place ripped me off terribly. They tried to overcharge me for exhaust manifolds on my Jeep. So…read moreI bought them myself and had them put them on. They flipped over a smog emissions valve on my Jeep so I could not pass smog. Another mechanic found the problem with me standing right there. The valve was clearly marked and it was flipped upside down. I had passed smog before they put the manifolds on I could not pass smog when they were done. They did this to me on purpose. The guy with the limp don't trust him

On 10/23 Alfonso and Gina assisted a woman that I was helping with her car. The vehicle is a 1998…read moreVW Beetle. The woman I was helping is unhoused. At this point in time she lives in her car. With her 2 cats and a bird. We suspected her battery needed replacing. Alfonso was very busy. He made time to look at Sarah's vehicle. By 4:00pm her car was fixed and she was on her way! Thank you Alfonso and Gina for repairing Sarah's car so quickly. It is much appreciated it :)

The mechanic was competent and did a good job fixing my car…read more However, the lady that works behind the counter to order parts and arrange payments did a very poor job and did not seem to care about customers at all. I was traveling through town and my battery died when I tried to start my car in the hotel in the morning. I called this repair shop because I needed my battery replaced quickly, so I could get back on the road. When I first spoke to the lady, she said that she could have a battery that fit my car, delivered to the shop in under an hour and they could install it right away. This sounded like a good solution. I went to the shop, they took out the old battery and the lady said the battery was on its way and should be there soon. I went to get lunch nearby and returned an hour later. To my surprise, there was no battery in my car. I asked the lady what was going on and she said there was some mix up with the battery supplier and the battery was never sent. She said it was the suppliers fault, that she just spoke to them and they were rushing over the battery now. I just had to wait another 20 minutes. I was not happy, but mistakes happen and another 20 minutes seemed okay. Another hour went by and there was still no battery delivery. I asked her again, where is the battery. All she could say is "the guy is on his way". 30 more minutes passed and still no battery. I was very annoyed and worried, because I had been waiting 3 hours for a battery, my car was disassembled and it was already 4pm at this point. To my surprise, the lady just closed-up the office and started to walk to her car to go home, leaving me there in the shop with no idea if my car was going to be fixed. Fortunately, the battery did arrive about 30 minutes later and one of the mechanics who was still around installed it for me. As I mentioned, the mechanic was good. But the lady is terrible at taking care of customers. She most likely created the problem by not ordering the battery from the vendor correctly (although she blamed them), took no ownership of solving the problem and essentially left to go home with the problem not resolved and with a customer left hanging. Also she quoted me $500 and when the mechanic went to charge me, it was $575. But since the lady went home already he had to charge me the higher price, since nobody could reach her.

This was first visit to CARS and they did not disappoint…read more Michelle the General Manager was friendly, attentive, knowledgeable, and professional. I was a last-minute walk-in, 30 minutes before closing time, and she and her team made the time to take care of my car before closing. I discovered they specialize in bodywork, mechanical, restorations, classics, muscle cars, imports, etc. there's literally nothing they don't do well. I'm new to the area and I've had to tough time finding my new go-to local mechanic shop that rivals over-inflated dealer parts and labor prices. They're located in Salinas, and absolutely worth the trip.

I came to CARS recently after another shop told me my car needed a repair costing around $4,800…read more Before spending that kind of money, I wanted to understand exactly what was wrong with my car and why such an expensive repair was necessary. Unfortunately, the other shop gave me very few answers. I paid $305 for the diagnosis, but the report I received from the other shop was extremely basic. They also didn't give me a list of the parts that needed to be replaced, a breakdown of the labor costs, or much of an explanation of how they came to the conclusion that I needed a $4,800 repair. When I asked for more information, they were irritated with me and very dismissive. When I went to CARS, the experience was completely different. Michelle, the Office Manager, has been wonderful. She is extremely knowledgeable about automotive repairs, but more importantly, she knows how to explain things in a way that makes sense to someone who isn't a mechanic. She genuinely wants her customers to understand what's going on with their vehicle and feel comfortable with their options. I never felt rushed, talked down to, or pressured. At CARS, asking questions is welcomed, and you're treated with patience and respect. I'm extremely grateful to Michelle and CARS for their patience, kindness, and willingness to help. It's refreshing to find a repair shop that makes you feel like an informed and respected customer, rather than just another opportunity to make money!

An honest and reliable auto technician with fair prices. They only recommend what your car truly…read moreneeds, so you never feel pressured into unnecessary repairs. Highly recommended!

Great shop made me feel at ease and not pressured to buy anything. The person helping me out was…read moreSonny great attitude and guided me through the whole process. I came in for an oil change and he did a free inspection. He did let me know the valve cover had to be replaced due to it leaking. He sent me a picture via text message which was great as I work during the day. Everything got done the same day and I will definitely be back as his attention to detail is above and beyond. I paid for an oil change but with the free inspection was worth way more than the oil change. That inspection saved me more cash down the road. Will definitely be back for more services.

This man is amazing he pays attention to detail. Fixing cars is his passion ! I will definitely…read morereach out him going forward . Easy to work with as he communicates and explains throughly . Very honest man !

I got in touch with Bob through Yelp. He provided a quote and a time he would show up. Bob arrived…read morepromptly and even completed the job in the rain. I would highly recommend him.

I was in contact with Marcelino (Nephew of the owner). we made an appointment for him to come look…read moreat my vehicle, which he never showed nor he never called to reschedule. I called him the next day and he was again to show up and never did. This business is very UNRELIABLE and UNDEPENDABLE. I advise any potential customer to look elsewhere for a more reliable Auto Body Repair Shop services.

Had a headache with S&M body shop. I took my Nissan car to get fixed for some body work from a car…read moreaccident, but the work they did was horrible. The finished paint results had running paint drips appearance on the bottom passenger door, and not smooth looking paint. Also when they returned my car after putting it back together one of the tires was NOT installed correctly! I drove the car with the Tire bolts very loose, that the tire could have easily came off!! Then, I noticed that the rubber trim molding from under the hood was never replace.... I mentioned it to them and they had no excuse as to why it never got replaced and they said they would call me back to get it done but I never got a call back. I would never recommend this place to anyone. They are friendly at first, but watch out with these guys.

My fuel pump went down on my Lexus and I text Chavez Mobile Repair very early morning and Luis…read moreresponded out to my work within the hour. After overnighting the part I needed from Los Angeles, Luis responded back out to my work a few hours later and got me back on the road. Excellent communication, responsive service and a great price...Well deserved 5 stars and my new go to mechanic...Thank you Luis!

We called Louis to fix an electrical problem for my 92 yr old Mom's 2000 Toyota Avalon. He was…read moreworking out of town but still came to us the same day. By the end of the day, he had installed a new alternator & belt (both had been original equipment: it was time!) His diagnostics, part retrieval and quick, accurate work are so deeply appreciated! We are grateful to have a go-to mechanic again after the retirement of our long-time friend Ralph Salas. Louis is kind, respectful, knowledgeable and professional--and his prices are super reasonable, even for those of us on fixed incomes.

Barry is the tops. What was initially thought to be an expensive repair from another shop turned…read moreinto something reasonable in Barry's capable hands. We will go to him for all of our major auto work from now on...

I recommend Barry Hartzel enthusiastically. He has deep integrity, I trust him fundamentally. And…read morethe quality of work at his shop appears to be excellent. And he's a really nice guy to boot. It's such a pleasure to work with Barry, all the more so since it's such a contrast with many other car mechanics, especially at dealership service departments.