Good company, product and employees. I would use again and have recommended them to a neighbor. They were responsive to our needs and addressed any issues that comes with an older house. Staff and product are great read more

What I didn't like about these guys. Is that they will send you a quote with out breaking down the bill. And when you question it. They reply and suggest a totally different repair. When they never even mention it. I wish the details were inclose to me before the quote. I trusted this company. I used them once before. So I decided to use them again. I spend $1,650 with these guys in the past thinking that they we're going to help me out. The quote I got yesterday from billy was $1900 dollars. The quote had no break down per item. At that point I was no longer interested. So I decide to call a different company to get a quote. The new company I called gave me a quote that same day after I gave them the measurements. The quote came out to be $550 and they did the work the next day. It sucked that I had to spend my hard working money on these guys. NEVER AGAIN!! I do not recommend this roofing company. They take advantage of the people that don't know any better read more

Troy came out and gave me an inspection and estimate. Very thorough and fair. Took photos in the attic to show me exactly what was going on. I called to schedule the repair and they said Troy left the company a couple of days earlier and they were behind but would call me to schedule the repair soon. I called 3 more times and felt I was getting a runaround and no one really knew what was going on. I called again (was going to cancel and find another roofer) and was told they did my repair earlier that day. I wasn't home and had no knowledge of this. I asked for proof and they sent a couple of photos. I believe the work done was satisfactory, but not great quality. Hoping it doesn't leak because I would not choose to use them again. Very disorganized and unprofessional. read more

My husband took a day off work to get a quote from this company. We told them up front that there were a few minor things mentioned on our inspection so they knew it was a small job. It's been 1 month since we told them we'd like the work done and we've gotten no response to multiple emails trying to schedule the work. read more

All went great! From Tim Bowen showing up to my house right on time for the estimate to his guys finishing the new roof quicker than expected. He worked with my realtor, Title co & myself for payment technicalities. I HIGHLY recommend!!! read more

My first quote had a better grade of shingle. When I unknowingly asked for it to be changed to a lesser grade, the salesman didn't mention that was the case. When I realized my error and asked him to change the shingle back to the better quality or lower the quote to reflect the lesser quality shingle, I was told that the original price actually did reflect the lesser quality shingle. The better quality shingle had been accidentally chosen because of a "drop-down box error." We had scheduled an install date when I could be home, as I have indoor/outdoor pets. I was out-of-state one morning, when I received a text from my neighbor that the roofers were there and working. I called the salesman, who called the foreman and then called me back. It seems the foreman "never got the e-mail about the schedule change." I said I was concerned that my pets may be injured by falling debris or nails in the grass. I was told that the debris would be contained and that the foreman would go over my locked fence with a magnet tool to pick up nails. I arrived home late that night and the next day, found dozens of nails in my backyard. read more

From the estimate to the final inspection, our sales rep Luke Kress did an outstanding job. He was on time, personable, informative and always available. His crew worked quickly and the end product was very well done at a reasonable cost. No issues. read more

Great customer service and outstanding follow up. We had several estimates from other roofing companies and this one was one of the more reasonably priced. We had Luis come out the next day after we requested a quote. He explained all our options very thoroughly and even came out a second time just to explain a few more questions from the list we had before choosing them. He took lots of pictures before and after. We ended up choosing them and they stayed in constant contact with us every step of the way. The crew took only a day to replace our entire roof and cleaned up well afterwards. A few weeks after the job was complete it rained and we noticed a small leak through one of the pipes. We contacted Luis and he sent someone out immediately and got it fixed no questions asked. I really like that I can count on them for any future issues. This was an insurance claim so the first half of the payment was paid to Austin Roofing before scheduling the job. Then their office allowed us to pay the other half when we got the final insurance payment which was very gracious since it was a few weeks later. They gave me a great warranty and our roof looks awesome too. read more

I had a positive experience with Austin Roofing. They provided a reasonable and competitive bid, worked with me on a insurance claim and completed the job quickly. There were a few issues with the install that I probably never would have noticed but Brent went out of his way to point them out and get them resolved without having to be prompted. This shows that they have a high level of integrity as they could have easily called it complete and I never would have known the difference. I would use them again. read more

Beyond great experience working with Austin Roofing and Construction! Troy Nesby and Daisy Martinez were polite, most helpful, with great follow up and punctuality! Job was perfect with pictures provided for completed work. Highly recommend this team. Prices competitive and teams is just heads up better than competition. read more

I had used this company a few years ago for installing a new metal roof on a new garage that we built to match our house, which was built in the 80's and had the original metal roof. They not only were able to match the pattern on the metal roof on the house, but did a great installation on the garage. Then, when all of the rains came this year, we had problems with water penetration in several areas of our house. Billy was very responsive to my call for an estimate for repairs. He looked the whole roof over and determined that the screws on our metal roof needed replacing - some were completely gone and some were backing out - and some flashing needed to be repaired. He also determined that the two areas of water penetration that were on outside walls was because even though we thought our gutters were clean, they were not and were backing up under the roofing and causing leaks. He also noted that two of the gutters had fallen down a bit and were slanting in the wrong direction and were causing the water to back up as well. We power washed the gutters and repaired the two that were slanting and they are working like a charm. Considering how much rain we had been having and the housing boom in Austin, I thought it would take a long time for them to get us on their list for a repair. But when I followed up with Billy about an appointment, he was able to get us in very quickly. The workers were very professional and cleaned up thoroughly after they were through. I am very impressed with their work (new roof and repair of old roof) and also that this company donates new roofs to those in need. I would recommend Austin Roofing and Construction to anyone who wants quality service. read more

The Bowen family are top notch, honest folks that do qualify work at a fair price! I would recommend Tim for any roof or construction job. They even donate 5% of each job to charity. read more

These folks are knowledgable and happy to help make decisions. They were on time and did great work. Highly recommended.

I received their quote quickly and it was less than a competitor. I was impressed how quickly the work was done and the clean up was spotless. I definitely recommend this company!! read more

I was very lucky to have found Austin Roofing and Construction via Craigslist. Tim the owner is truly a honest man and knows his business. His foreman Joe and crew are top notch professionals. I had a new metal roof installed on my home and the workmanship is outstanding. I also had a 12 X 18 porch area roofed in by them at the same time as the roofing. The last thing I had installed was gutters and they are great looking and installed correctly. So my roof is Galvalume as well as my gutters and they look seamless. My roof is a 24 Gage snap lock style where no fasteners are exposed. My next project I will definitely give Tim a call. read more

Troy came out after a bad inspection on a newer roof that didn't seem possible. He was very professional and helped us out by writing and leaving a voice mail explaining that our roof had no issues to address. He saved us a lot of time and money. Highly recommend this company and Troy! read more

I found ARC via HomeAdvisor and was very happy with the work they did. Troy did a great job providing and estimate. He gave us a few options (metal vs shingle) at my request and was very accommodating. They allowed us to take our time deciding on a style without pressuring or rushing us. The office team, Daisy, was also pleasant to work with and very polite. Our roof looks great and I would highly recommend this team for your project. read more

We thought we had a roof issue and set an appointment with Austin Roofing and Construction. Troy was very polite and knowledgeable. Well turns out it was not an issue at all but Troy did refer us to someone that can help. We really appreciate that and will keep Austin Roofing in mind for future references. Thank you so much! read more

We have an 11 year old tin roof. We live out in Dripping Springs and due to our elevation, we get the worst of the wind. I was out putting up screens on some windows and was almost hit by a sharp ridge cap section that had come loose. After getting an estimate, we hired Austin Roofing to do the repair and also asked them to do a thorough inspection of our roof. They suggested adding some additional rivets and extending our dormer ridge caps (which were short). They also pointed out that the builder had waterproofed around the dormers with heavy caulking instead of using head wall flashing. These items were documented with photos and clearly explained in writing. The work was done promptly. Their work crew members were polite, worked diligently, and cleaned up. Their office was easy to communicate with. I am confident that our roof is now strong and we will not have to worry about flying debris. I highly recommend Austin Roofing. read more

Everything was great. Tim showed up on time to give me a quote for my roof repairs. The quote was reasonable. Plus, they had a Yelp coupon that saved me even more money. I was very happy that I did not need to be home for the repair, which they took care of within a day or so of giving me the quote. About a week later, they sent someone by to check that the work was done correctly before asking me to pay the invoice. All in all, it was a great experience. I would definitely contact them again. read more

Tim was great about fitting our roofing job in the second it stopped raining. He also has been good about following up with our insurance company to send them whatever they need. They are nice people, who do great work and are good neighbors (they contribute 1% back and really care about helping Austinites in need). read more

Had my roof replaced by these guys in summer of '17, and wanted to wait a while to see how it held up before posting a review. Well, the verdict is in - this new roof survived the hurricane season and quite a few high wind/rain storms in the months since without a single problem. ARC's dedication to quality really paid off, and I couldn't be happier with my new roof! I found their prices to be very competitive compared to other quotes I received, and their quality of service to be excellent as well. There were a couple minor issues I discovered immediately after installation, and within just a few days of contacting them about these one of the owners came by to resolve all of them to my satisfaction. Overall I consider these guys honest and hardworking based on my experiences. If you're in the market for a new roof, I would highly recommend Austin Roofing and Construction! read more

Finished product looks great. Would definitely recommend!

I had a small leak from Harvey. They responded within the hour. Scheduled to come out to visit and Tim was in the neighborhood early. Worked out great. My roof was fine just the strange rain from Harvey. Would recommend them to anyone. read more

Have you had other roofers not respond to phone calls and give you the cold shoulder? This is not them. Gerald with Austin Roofing came out to look at our flat roof which was poorly constructed by our builder and was leaking. He was so very helpful and got me an estimate that very day. Also, he's very responsive to any followup phone calls. The price quoted was reasonable. In the end, the work done was excellent. Our flat roof drains water perfectly, is UV resistant, and most importantly does not leak any more. Flat roofs are not typical, yet they have the knowledge to get it done right the first time! Thanks Austin Roofing! read more

Austin Roofing and Construction did a great job of replacing the roof over a section of our townhouse condo building that was in dire need of repair. They were prompt with providing a detailed estimate and summary of the necessary work. The work itself went quickly, and we're confident in the quality of the work. I highly recommend them. And Tim has been very courteous and dedicated to customer satisfaction. There was a miscommunication about what would happen with the existing skylights in our roof. The original roof work ended up with my bathroom ceiling drywall in rough condition around our skylight. We spoke with Tim, and he was generous enough to reimburse us for hiring any drywall repair experts we felt comfortable with to do the repair. As soon we sent Tim the drywall repair invoice, Tim arranged to send us the check. My wife and I really appreciate him working with us. read more

Henry & I would like to thank two of the nicest, caring & most generous people, Tim & Christine Bowen. Due to much added expense because of Henry's illness, we could not afford to replace our very leaky roof, Austin Roofing came in & donated a full roof. Henry, a retired US Navy Vietnam Veteran & myself will be forever grateful. GOD Bless you & your family & GOD Bless America. Henry & Nina Klipple read more

I called them since I had a real problem, water coming through the vent on the roof. The person who answered the phone did not seemed interested in any work. Called me back after 15 min to tell me that nobody could come. Do not get fooled by their "1 hour" response time claim. read more

Came out as promised and made fix to our tile roof right there on the spot. Beat the rain coming. Great job by Chris.

I recently found a hole in my roof, so I called Austin Roofing and Construction, MAINLY because two years ago, I put out a call for toys, clothes, food for a family whose daughter had just been killed by a drunk driver. The owners of Austin Roofing and Construction came to my house with wonderful gifts for the children and some much needed household items. I was amazed as their kindness and generosity and I never forgot this act of kindness....... so when I needed a roof, I called them! I spoke with Jarrett and he came over and said he could patch it OR replace it After thinking about it I decided to just replace it. They walked me through the process, were extremely helpful -- were always on time for everything, HONEST and thorough. They showed and by the end of the day, my roof was completed and they cleaned up everything. It was a really great experience for me. My new roof is really pretty and well done. So much better than my old roof! I highly recommend this company, not only for their excellent roofing skills, but because they are honest, straightforward, thorough and just good people. I'd use them again if I needed another roof. No doubt about that. read more

I am so pleased that we chose Austin Roofing and Construction for our roofs. In and out in less than a day. Excellent attention to detail. The bid was very clear as to what was included and that was everything! They were able to math the new shingles going on the house to the new shingles we had just put on the shed. The yard is honestly cleaner than before than came. Most importantly the new roofs looks amazing!! read more

Tim and Christine Bowen, They are awesome! I talked to Christine about our roof, it was the original roof of when we purchased our home. And it was long over due, you know we sometimes feel weird when we have have to look for someone else to do repairs, if we need something fixed that's, if you can't fix our self. Well after talking to Christine she called me to let me know that I was going to get a call from a gentleman by the name of Tom, a day or two later I got the call we set up an appointment with Tom, he came out looked at the roof, talked to us about the process, and took the time to explain everything we need to know, and answered any questions my husband Brian had, what was going to be done and how long it would take. And we even got a quote that same day, with no pressure at all. I felt great about not having to worry about anything, because I knew they had it under control, but since then they started on Monday and finished on Tuesday in two days our roof was done. We want to say thank you we love the new roof, it was great not to have to worry anymore if it was going to leak or not. Everyone needs to know Austin Roofing and Construction, are professional, organized and honest, if you need a new roof, gutters, siding give Austin Roofing and Construction a call I will make sure my friends and family know to call them. ***You Are Awesome*** Thank You, Brian and Suzanna Lynch read more

Sorry I took a while to get on here and write my review. I don't do this much but, I felt I had to let everyone know about his awesome company who took care of our family during the Oct. 2015 storm. We woke up to a heavy leak in my sons room within no time it bubbled up and caved in we freaked out rain was starting to come into our home. I got online looked on craigslist and called a few people some told me I had to wait days others told me I had to wait till this crazy storm passed. I was desperate I kept calling around hopeful someone would come out in this storm and get on my two story home to cover the hole on my roof and with water still coming in we were having to empty the buckets. Finally I called and Kristine I think that was her name she is Tim's wife answered and was my gift sent from God that day she kept me calm and assured me that they would come out and help even though onion creek pass was flooded Tim came in the back way off 183 to get to my home IN THE MIDDLE OF THE STORM. The minute he got there I showed him the problem and he got up on my roof and put a BIG blue tarp over the hole. What a blessing. Within the next few days they worked with me while I got everything straight with my homeowners insurance not only did they fix my roof they also had someone come in and fix the ceiling in my sons room. I just want to say Thank you again for being there for us. Kristine is the best and her husband Tim and his crew are pretty awesome too they really do care. read more