Don't use this company. Employee who was driving this van in photo purposely tried to hit my side view mirror with the van. Something tells me he's already done this to someone else cause his passenger side mirror was missing. All because he didn't want to let me merge into his lane as cars had to merge due to an accident which closed off a lane. He looked middle eastern with very little hair. Maybe in his mid 50s. And his passenger had his shirt off. What kind of employees does this company hire??? Very unprofessional and I will NEVER use this company. Two thumbs down. Less than 1 star: be better Austin Plumbery. Shame on you. read more

Austin Plumbery - Poor road rage driver from this unprofessional company - Plumbing Near Me - Austin, Texas

See all

A+ experience with Austin Plumbery. Easy and prompt scheduling. Joe was professional, nice and got my upstairs sink unclogged quickly for a very reasonable price. Highly recommended service. read more

Super responsive, excellent service, and Joe was knowledgeable, fast and friendly. We'd definitely use them again!

Savanah and Joe made everything easy and stress free from scheduling to completing service. Would definitely recommend to family and friends (my highest compliment for this type of home maintenance)!! Thank you read more

We've been using Austin Plumbery for years and highly recommend them. They always treat us fairly and provided great service. The team at Austin Plumbery treats our house like it is theirs. I've never felt pressure to make a repair that didn't make sense. When one of their team comes to our house, I feel they go above and beyond to make sure our plumbing issues are solved without spending more money than necessary. They explain what they are doing and I don't feel like they are trying to upsell me. We first used them when our water heater stopped heating fully. Our old water heater had a problem, but was not completely out. I talked to multiple plumbers who did not want to troubleshoot, but only wanted to replace the water heater because of its age. When Austin Plumbery came out, they agreed there was a chance the water heater could be fixed and said they would try that first. Unfortunately, the fix didn't work but I appreciated that they tried. And once we decided to replace the water heater, their cost was better than most plumbers I received quotes from. I'd gladly recommend Austin Plumbery for any of your plumbing needs. read more

Plumbing repair Joe was fast friendly and very knowledgeable id recommended them to everyone the price was great also

Travis and Ben were outstanding. Super communicative, nice guys and seamlessly installed a new garbage disposal in not time. Highly recommend. read more

Travis & Ben, came in, were polite and encouraging. They assessed the issue, repaired and replaced my food disposal all while maintaining a clean environment and respect for our home and kitchen. Very grateful for the two of them and Austin Plumbery. read more

I reached out to Austin Plumbing because my shower was leaking. They were very accommodating. Travis was very polite and explained what the problem was and everything that he did to fix the leak. I highly recommend them! read more

At this point I don't even bother calling anyone else. Austin Plumbery is my go to plumber. Travis and Ben came out on time, got a couple of repairs done speedily and were great to work with the entire time. Thanks! read more

Savannah was friendly and thorough on booking an appointment, in a very timely manner. Travis showed up on time, went out again to pick up some parts, and came back and installed two shower pipe extensions plus shower filters. He did great work and is incredibly friendly! I highly recommend Austin Plumbery! read more

Ben came to fix our sink drain and did a great job! He was quick but thorough, took time to explain what was going on, and was right on time. We'll definitely be using Austin Plumbery again! read more

Thank you to all of you at Austin Plumbery for the great job of replacing my water heater and bring it up to code Travis and Ben did a great job taking care of everything on there end They were in constant contact and informed me of everything that went on with the warranty company made the connections to the new water better looking then the last plumber read more

Great communication and extremely knowledgeable. We have used Austin Plumbery for years and recommend them to friends.

A big thank you to Austin Plumbery and their technician, Travis, who helped us out today. Their communication about scheduling, arrival times, estimates and actually repairing our tankless water heater during a freeze were all five stars. I recommend them, and would definitely hire them again in the future. read more

I returned from vacation to find my gas water heater overflowing with water from the top, and leaking at the seams. I called Austin Plumbery and they sent Travis out within a couple of hours. Travis was upfront with pricing and what the price included. After agreeing to the terms, he left to gather the needed parts and returned within the hour to install the water heater. After completion, and for a small extra fee, he hauled the old water heater off for disposal. The process was fairly quick and seamless. As far as customer service, Travis was equally professional and friendly, and made a stressful situation tolerable. I'd highly recommend Austin Plumbery for your plumbing needs. The added bonus for me was working with a woman owned business. read more

Austin Plumbery is great. Travis arrived - got to accessing the problem we reported and went to work on fixing the issue. First company that came out did nothing to truly access the problem; just stood in my bathroom and saw I was in the middle of remodeling my home and blamed the problem on "possible issues caused my my remodeling contractor" and gave mea quote of just over $1,000. That company will remained unnamed- but part of their name has the words "pipe" & "Dr."... dishonest and just guessing at what might be my problem. Thank you Austin Plumbery and Travis for taking care of my issue. read more

Fantastic communication and customer service Technicians were quick and efficient and had everything installed properly read more

I needed a faucet replaced. They came the next day and knocked it out in 90 minutes. Efficient and reasonably priced for the quality of work. read more

Imagine the dumbest person in plumbing school graduating, somehow becoming a master plumber and starting his own business. Sounds harsh? Then do read on... I don't take pleasure in writing this kind of review for small businesses but what transpired was nothing short of a horror show performed by Joe the resident "master plumber". Imagine a plumber so bad, or unfortunate, in his skills that he causes more leaks than he fixes. I wish this were a Chaplin comedy so at least then we could laugh afterwards. (his work almost caused a fire and was got caught stealing something from our property) Austin Plumbery was hired for a relatively small commercial job in 2019 with a 5 figure quote. To their credit, the work order on the contract was clearly written out. Joe, the owner & plumber, came to take on this job. At first, things were going swimmingly but slowly his attitude changed and everything he did couldn't pass muster in a biblical flood. I will let the pictures speak but here's a quick rundown of what happened from my memory... (in order of inconveniences to a downright dangerous) BATHROOM - Joe ordered the wrong strainer for the 2 bathroom sinks. (I researched and called many local commercial suppliers, drove to several locations and finally brought him the last two stainers) - Then Joe precedes to break one of them during installation (I locate another one, which takes a week to arrive and hand it to him) - Joe complains about not having the right drill bit for acrylic tiles (we buy it and give him one) - Joe installs both bathroom sinks at the wrong height and w/o any real support (which we fixed ourselves!) -- see pic - Both bathrooms have had a leaking problem ever since OUTSIDE - Joe can't get the manholes to line up and asks us how it should be done (really?) - Joe doesn't pour enough dirt to pack the grease trap before the asphalt work. (We lost at least a month fixing this, costing us $10k+ and further upsetting the landlord) -- see pic - Joe decides to leave the roof exposed to rain after pulling in the gas lines -- see pic KITCHEN - Joe manages a major leak on the ceiling while installing a water pump (damaging the LED lighting fixture and panels) -- see pic - Joe installs RPZ (for CO2 lines) in a manner that it fails an RPZ inspection (costing additional $95) -- see pic - All 4 brand new kitchen sinks leaked at one point or another after Joe installed them. (More weeks go by trying to get them fixed) -- see pic Other bullshit & theft: - Joe's sidekick pretends to not speak English - Before leaving one day, Joe decides to grab and throw a box of lighting fixtures in their blue van. Then make up a story of how someone told them it was okay to take. (classy Joe) - Trying to get a hold of Deborah (owner/daughter) to response to Joe's poor workmanship and shenanigans *If this wasn't bad enough, it gets dangerously Joe* Joe thought it would be a fantastic idea to connect the GAS LINE to a piece of cooking equipment by *simply* hand tightening and saying a prayer. He couldn't be bothered putting any additional material (tape or sealant) to make sure that GAS DOES NOT LEAK CAUSING A FIRE BALL. Guess what? Yup, almost caused a massive fire -- SEE PIC Thankfully, quick action prevented serious injuries and a major disaster to the building. Lost a day of business and have lived in anxiety ever since. Can this much dangerously incompetence work be willful ignorance or simply unfortunate series of mishaps laid at the feet of one Joe the Plumber? We shall never know. The only comforting note I can add is two other young men who came to fix Joe's work seemed more professional and knowledgeable. But when Joe the master plumber and his sister run the company, I wouldn't let him come turn my faucet off. read more

See all

Joe is such a great plumber and an even better person! Thanks for helping us through our permitting process. We will definitely refer our friends and family to you! Thanks!!! read more

We have been using Austin Plumbery for all our properties and they are nothing short of FANTASTIC. We can almost always get a same day appt and the plumbers they send out are knowledgeable and communicate with us from arrival to departure. They are affordable and always completely transparent about pricing. We are very fortunate to have found such a wonderful company to work with! read more

These folks are great and I would recommend them to anyone. I'd originally reached out for help with an old water heater & the inspection/estimate service was great. At the time they didn't do tankless so I couldn't work with them but the plumber was so friendly & helpful. Years later when I needed maintenance on the tankless they were able to help out with maintenance. They were easy to schedule, very communicative, on time, did the work & threw in some extra fixes at no additional charge. I will definitely call them next time I need a plumber. read more

Had a toilet leak and called Austin Plumbery. They got us scheduled within a day and the plumbers, Robert and Joe, we're cordial and professional. In and out quickly. Great service. Very satisfied! read more

I've used Austin Plumbery three different times and had three different technicians come out. Each time, everyone has been professional, only sold me what I've needed, and provided the knowledge to fix the issue myself the next time it emerges. Each time I've had a great customer experience I've felt I can trust, especially reassuring in this realm in which I'm so ignorant. read more

I love working with Austin Plumbery. Quick response! Travis from Austin Plumbery came out to help us replace the Garbage disposal. He was nice and quick. Thank you! read more

The only plumber we have had in Austin that is honest. They are the best. I highly recommend

Our bathtub was not draining after bathing or showering. The guys were polite and fixed the problem, with a smile! I will use them again for additional plumbing needs. read more

A plumber that comes on time, saves money and over delivers?!?! Woah I first learned about this company through my home warranty company, which pretty much gave them free reign to charge whatever they wanted, but the gentleman came in, tightened a couple shower handles and solve the problem in less than 30 minutes. That's why I looked them up when I needed to pay for something on my own. They quoted me fair prices for a couple of items, ended up resolving one of them without having to charge me, and over delivered on the replacement of some upstairs shower handles. I'm super impressed with the company and also Travis specifically. Thanks guys! read more

Excellent service and pricing. Joe Ochoa you rock.. Will recommend to all my neighbors

Travis and the plumber he was with did an excellent job. We had multiple breaks in a couple copper pipes and they fixed the problem quickly and inserted a different type of pipe. I could tell they sensed the urgency and problems home owners were dealing with because of the storm. They acted professionally, moved quickly and diagnosed the problem well. They were also very cost efficient, so we sincerely appreciate their help and would hire them again. Ryan read more

Been a customer for over four years and one of their master plumbers answered my call and promised me to get back to me about an estimate and never did. Left me completely hanging over an appliance that I needed to have this winter. Completely irresponsible, I even texted him for a week, every day, trying to get his attention. He read every single text message (it gave me the read notification). This is a complete of an operating mess. Stay away. read more

Austin Plumbery arrived on time and kept me informed of necessary repairs and cost. Work was completed as described. I would recommend using Austin Plumbery! read more

This was our first experience with Austin Plumbery, and we definitely recommend them and will use them again as needed in the future. I love the fact that they are a woman-owned business. I enjoyed reading about the history of the company on their easy to read/use website. And all four of our plumbing issues were taken care of efficiently and professionally within 4 days of me scheduling our visit (a part had to be ordered so a second visit was required). Everyone we worked with was personable, authentic, and professional. read more

Travis was on time, quick working and followed Covid guidelines. Glad to have found our new plumber!

After a few messages and reminders, Joe did stop by to check out my water heater problem. He didn't offer much advanced notice, but luckily I was home. He identified the problem and confirmed that the unit needed replacing. After collecting the service call fee, he said he'd send me an estimate. I never heard back from the company even after calling into the office multiple times. It seems like they are more than happy to collect the service call fee, but if the job isn't that exciting, they'll just ghost you.. read more

Excellent job flushing and rinsing our two water heaters and making minor adjustments to an outdoor water spigot. They txt'd before arrival and came right on time, as planned. Making the appt was easy and handled personally by one of the office employees. This is our second use of this family owned and operated plumbing business. Thank you for your availability and excellent jobs done! read more

I had a so called plumber come out and replace a leaky tub spout in my upstairs master bathtub. He fixed it but after a shower in that tub my kitchen downstairs (which is directly under this bathroom) had water leaking from the light fixtures. I called the plumber back out and he said it was the faucet handle that was causing the water leak so he replaced that. He left and after another shower use the water started leaking again! I called him but he never answered any of my subsequent calls. That's when I looked on yelp and found y'all. Travis and Robert came out and within 5 minutes Travis located the leak and fixed it. They were done in less that 30 minutes and it did not cost me an arm and a leg either. I love you guys and will highly recommend y'all to everyone that is in need of a real plumber! read more

Joe is the absolute best! Honest, timely and professional. I've dealt with large companies that push repairs and products you don't need to hit their commission. I would not use another plumbing company after my experience with Austin Plumbery. read more

We had a toilet that has been leaking for some weeks, I tried to give it a fix myself but it wasn't working. I'm always skeptical to call any plumber just cause of bad experiences in the past. But I'm glad Austin Plumbery is who came to help. Travis was great. He fixed it in no time. I'll be sure to use Austin Plumbery with any additional plumbing issues I have. -Muna H. read more