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    Aurora Locksmith

    2.3 (3 reviews)
    Open • Open 24 hours

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    Key extraction

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    Northstar Locksmith - Me trying to get the lock out...

    Northstar Locksmith

    (49 reviews)

    Fantastic customer service!!! I can't recommend this business Enough!!! If you need a locksmith,…read moreCorey is your guy! Fast to solve the problem and the price was really great! Thank you and I will tell everyone how awesome this business is!!!!!

    I visited Northstar Locksmith to have a replacement key made for a cabinet. I provided both the…read morecabinet manufacturer and the key number. The employee who assisted me cut a key and told me it "should work," but also stated that if it didn't, I was essentially out of luck because they do not provide refunds. Not surprisingly, the key did not work. The next day, I called to explain the situation and inquire about having the cabinet re-keyed. The woman I spoke with indicated there may be another option and encouraged me to come back to the store so they could explore it. When I returned, I was greeted by the same employee who originally cut the key. After explaining what I had been told on the phone, he insisted he had cut the correct key. When I asked why I was receiving conflicting information and whether I could speak with the employee who had spoken to me on the phone, he threw the key back at me and said he couldn't help me. I then went to Able Locksmith and explained the entire situation. They immediately noticed that the key I had been given was different from what was needed. They cut a different key, with the proper teeth pattern, and it worked perfectly on the first try. What frustrates me most is not that a mistake was made, mistakes happen. It's the complete lack of customer service, unwillingness to troubleshoot the issue, and dismissive attitude when I returned seeking help. Based on this experience, I will be taking my business to Able Locksmith in the future and recommending others do the same.

    Aurora Locksmith - locksmiths - Updated October 2026

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