This is NOT a review for service as I have not received any. It is provided as informational for…read moreothers thinking of using this company. I called today, 8/18/26, and a recording told me they are NOT taking any service calls at this time. It then went on to say the business is FOR SALE. Therefore, there does not appear to be a way to talk to anyone or get any service. The 4 star rating is irrelevant.

Had issues with our garage on a Sunday. Gave them a call and had an appointment for Monday at 10am…read more Snowed up, diagnosed the issue, fixed the issue and charged a fair price. Appreciate the quick response and honest repair.

Had issues with our garage on a Sunday (as usual right??). Gave Viking a call - Corey answered on a…read moreSunday and was able to get me on his schedule for Monday morning. I appreciate the reminder text Monday morning and an update when he was 20 minutes away. He was able to diagnosis our issue and had the parts to fix it in his truck. Appreciate the quick response. Communication and skill set.

Simple job but ran into a few quirks. He did an amazingly job and fixed everything as needed. Very…read morefriendly and quick to schedule. What I appreciated most was that he looked the system over carefully to tell me what may happen later on.

Fantastic customer service!!! I can't recommend this business Enough!!! If you need a locksmith,…read moreCorey is your guy! Fast to solve the problem and the price was really great! Thank you and I will tell everyone how awesome this business is!!!!!

I visited Northstar Locksmith to have a replacement key made for a cabinet. I provided both the…read morecabinet manufacturer and the key number. The employee who assisted me cut a key and told me it "should work," but also stated that if it didn't, I was essentially out of luck because they do not provide refunds. Not surprisingly, the key did not work. The next day, I called to explain the situation and inquire about having the cabinet re-keyed. The woman I spoke with indicated there may be another option and encouraged me to come back to the store so they could explore it. When I returned, I was greeted by the same employee who originally cut the key. After explaining what I had been told on the phone, he insisted he had cut the correct key. When I asked why I was receiving conflicting information and whether I could speak with the employee who had spoken to me on the phone, he threw the key back at me and said he couldn't help me. I then went to Able Locksmith and explained the entire situation. They immediately noticed that the key I had been given was different from what was needed. They cut a different key, with the proper teeth pattern, and it worked perfectly on the first try. What frustrates me most is not that a mistake was made, mistakes happen. It's the complete lack of customer service, unwillingness to troubleshoot the issue, and dismissive attitude when I returned seeking help. Based on this experience, I will be taking my business to Able Locksmith in the future and recommending others do the same.

Very disappointed with this business. They insisted that I purchase a new key fob. They ordered it…read more($260) and 6 weeks later I was called to bring in my car. Like monkeys with a football 3 of them couldn't program the fob. Then the excuses started that the receiver in the car was the problem. Total B S the remote start ( which channels through the receiver ) works perfectly fine...even the old key fob will start the car. Then they hemmed and hawed concerning a refund. One thought it was funny that it didn't work. Maybe they are good at making metal keys but anything requiring tech...run.

I was here to get a lost key for a car storage topper. I was selling it and over the many years…read morethe key just disappeared. So the sales technician, because they are both consultants of locks and keys, sought the brand of my topper and looked up the key code in their computer system. They found it ... it's 20 years old. YES! Okay so they tested the keys that would fit and after some trials and errors they got the right key to work. On my way I put my topper on Craigslist and sold the topper I no longer needed. Thanks guys! They got the knowledge and computer tech to figure you lock or key out!

We had foggy windows and had a few people come look, Window Medics was the cheapest and we were…read moreglad we didn't have to replace the whole window, just the glass. We had a quote with in 20 minutes and scheduled a week later. Since we also have a slider that had to be ordered they will be back in 4 weeks. They were Professional and Quick, only 30 minutes to replace, just glad it wasn't super cold outside. Would definitely recommend and will use them again.

Terrible. Let's start there. Had someone come give me a quote for window defoggimg. Quote cane back…read morefast. But I emailed several times and called several times and got no answer, to schedule the work. Email response took a while. Then finally got a call about the work. They only do the work Mondays and Wednesday's from 1-4. That doesn't work for someone who has a full time job. They are not flexible on times or days and don't work weekends or even evenings - it's light until 11 pm right now. Guess they don't need or want the business that badly.

I landed in ANC and left my keys in CA. AK Locksmith to the rescue!!! This guy is AWESOME! Came…read moreright away, did the job in record time! Do not hesitate to call for any locksmith needs!

This business HORRIBLE customer service. No help he didn't even respond 2my texts & pictures of my…read morebike lock. I give this business NO STARS

Victor was prompt, efficient, effective, and a pleasure to do business with. I'd highly recommend…read morehim.

Victor is an absolute lifesaver! He called about 20 minutes before arriving so I knew exactly when…read moreto expect him. Not only was he incredibly professional and fast, but he also passed the ultimate vibe check by giving some love to my spoiled rotten Maltipoo dogs. Any locksmith who is great at his job and handles high-maintenance pups with a smile gets an automatic 5 stars from me! Highly recommend.

I complained about a charge on my bill after Neighbors finished my windows. Within a week, the…read morecompany responded, adjusted my bill and never gave me a moment's grief about it. What a professional way to handle things. I would hire this company again in a heartbeat.

Got bids from SBS, Lowe's, Capitol Glass and Neighbors back in April to manufacture and install 4…read morefiberglass entry doors in our 4 plex. Neighbors was the highest price but they had great reviews and we talked with the owner when we first went in and got a good feeling and justified the price by telling ourselves - it we pay top dollar they prob do a great job and that would make it worth it. I have worked for a Millworker company before and have installed a bunch of doors but a shoulder injury has sidelined me. They said the doors were finally ready to install in August and two guys showed up to install them. The original quote was $5600 for the 4 doors and $2,000 per door to install / we got that down to $1,000 per door if I took off the old trim and put it back up myself. The one installer could not of been nicer to deal with and said he'd worked there for 3 years. Turns out all four doors were made with the wrong sweeps on the bottom, the locks were drilled wrong and the jams were routed incorrectly for the door latch plates. The first door they installed was very hard to close and the tenant was unable to operate it - I was advised to get a different door sweep at Lowe's which I did and it worked a little better. I hand chiseled out the doors to accept the lock hardware as it was getting late and I didn't want the tenants coming home and not being able to lock the doors. After they left we noticed our door made a very noticeable squeak when closing and my wife was unable to lock or unlock the doors- required pulling tightly on the door handle to be able to engage the deadbolt - 3 out of the 4 doors had that problem. Also noticed daylight coming through in several areas of different doors even though they had spray foamed and taped the doors. Went into Neighbors the next morning to discuss our issues and to cancel a down payment we had put on a garden door. Went into Neighbors were advised there would be a fee to cancel and that no one was available to try to fix our doors for another week and that they would have someone call about our other issues when they came in. The owner called us back and listed all the reasons the doors were made incorrectly - drilled wrong, wrong sweeps installed etc. No apologies but said someone would be out by the end of the week to address. Same installer came out and apologized for the issues ( only apology we received ) and he spent the day installing different sweeps, chiseling out for latch plates and completely re installing our door. After he left I still saw daylight in the lockset area of our door so I pulled off the flimsy tape on the outside and noticed big gaps in the insulation all around the door as well as multiple shims proud of the doors and requiring cleaning up before installing the trim. I pulled tape off all the other doors and they all had the same problems. By then we had given up on Neighbors being able to install the doors correctly and not wanting to inconvenience our tenants again our spend another day undergoing more "tweaking" I bought some spray foam and sealed all the doors correctly, trimmed off all the shims in and out and re taped the exterior with proper tape. I had asked the estimator right off the bat if they could center the doors in the opening so I could re use all the exterior trim that was made to fit inside the siding and he said should be no problem & I left it out for them to see - I had to remake it for 3 of the 4 doors anyway. I sent them 3 separate emails to the only email address listed on their website that said went to everyone - one with our concerns, one with photos and one actually commending their installer who tried installing badly made doors and mentioned the $200 we spent on trim, tape and insulation. A week later and no reply at all, they did call the same day we did finally cancel the door order and said there was still a difference of $200 from what we owed for the install and what we were refunded for the garden door. If your gonna charge top price to do a professional install and to make a correct door you better deliver , and when you fall short you should own it and not ignore it. Look elsewhere for your door need