I was here to get a lost key for a car storage topper. I was selling it and over the many years…read morethe key just disappeared. So the sales technician, because they are both consultants of locks and keys, sought the brand of my topper and looked up the key code in their computer system. They found it ... it's 20 years old. YES! Okay so they tested the keys that would fit and after some trials and errors they got the right key to work. On my way I put my topper on Craigslist and sold the topper I no longer needed. Thanks guys! They got the knowledge and computer tech to figure you lock or key out!

Hired this company to secure the building lock and repair a door at our condo. Communication…read morethrough phone and email was prompt and efficient. The locksmith visited and gave an estimate. As soon as parts came in, I was notified and a time was set to complete the job. Lock and door were repaired. Excellent job. Friendly service. Highly recommend.

Fantastic customer service!!! I can't recommend this business Enough!!! If you need a locksmith,…read moreCorey is your guy! Fast to solve the problem and the price was really great! Thank you and I will tell everyone how awesome this business is!!!!!

Great customer service the staff is knowledgeable and very helpful. If they can't help you they…read morewill direct you in the right place

I bought two keys and a key fob battery. The young man was helpful and courteous. He is very…read moreknowledgeable and gave me great advice regarding a garage door opener replacement.

They met me at my car within an hour of my telephone call for help. Excellent customer service and…read morevery friendly. They cut me new keys on the spot in under an hour. Super grateful for the prompt assistance, skill, and fair value.

An excellent company. Before I retired I was a real estate broker and this company was always…read morethere to help. More personal service for it is family owned business. I will not mention other security companies names that I have had a working knowledge with, but A+ is an exceptional company. One on one customer service.

Horrible customer service. Over a period of 4 weeks I called and left 4 detailed messages with…read moreLauri and Melissa. In that time I got one call returned in week two. During that conversation I was told that I would get a phone call in one week to set up an appointment. That week goes by and nothing. Mid week on the 4th week I call and once again am told that it would be probably another week before they could set up an appointment for me. This company needs to have more than one person who can make and set up appointments with customers. Having to get a hold of Randy is nearly impossible and he must never get his messages. It shouldn't matter if the customer that you were contracted to help is not directly your customer or not. You are contracted to fulfill an obligation and how you proceed and act says volumes about you and your company. If I ever entertained the notion of switching my services from my current subscriber to A+ Security then that idea is completely and utterly shattered. I fully support local businesses and what they do for our economy, but I cannot support a local business that doesn't even look out for its local consumers. If you're thinking about a security system from a local business than I urge you to AVOID AT ALL COSTS this company.

I landed in ANC and left my keys in CA. AK Locksmith to the rescue!!! This guy is AWESOME! Came…read moreright away, did the job in record time! Do not hesitate to call for any locksmith needs!

really nice tech. I called , he came , problem solved . it was a refreshing experience ! as easy as…read more1 2 3 BAM!!!!!

Jamie, he was the best service man ever, he went through everything completely thoroughly and was…read morecompletely pleasant to work with! He definitely deserves a raise!!!!!

Jamey was very helpful with identifying all the equipment we would or would not need to feel…read moresecure. He was patient in explaining how everything works. Great experience!!!

They did a great job re-keying my new home. I called them on Thursday afternoon and they schedule…read moreme for the next day...very prompt and the service was fast, and friendly. What more could a person ask for..

My son was locked out of his house in negative temps when his dog jumped on the door and pushed…read moredown the lock lever while my son was taking his other dog out to potty. After already being outside for some time trying to find a way in, My son called a locksmith from another company who showed up without the right tools (can you believe that?!) and then proceeded to leave my son in the freezing cold with nothing but a sweatshirt to go back and get his tools. He never showed back up and my son ended up going to the hospital in an ambulance. So, I called Wasilla Locksmith and spoke to David. He was friendly, genuinely concerned and rushed right over to my son's home. He was able to get the lock open and he made a spare key. He gave the keys to my son's coworker who had called 911 for my son and had come to the house at that point. He charged me exactly what he had quoted. I highly recommend Wasilla locksmith safe and vault!! They will take care of you! He also didn't Ask for any payment info until after the job was done and he kept me posted as he arrived to the home as I am out of state and was worried about my son. Wish I could give more than 5 stars! Thank you David!!

Mateo, the electrician-owner, came to our house within 90 minutes of my first and only call to…read moreIntel Electric. I had gotten a promise from a different shop the previous week that they would call us, but they did not. And when I tried to leave a message for them, I got an automated reply that no message could be left. So out of the blue I dialed Intel Electric. I couldn't be more satisfied. Mateo fixed the switch expertly and even worked on a small sub-issue related to the same lamp and fixed that too, with time to spare and no extra charge. We have owned our home for 35 years, so we have used many and various handymen, including electricians. I knew some good ones but they retired. Mateo is still out there working. Without question, he's our go-to electric guy. Thank you, Mateo.

Didn't use service, but often see them very insanely speeding through residential neighborhoods,…read morewhere young children live and play.

Title: Ongoing Equipment Issues and Unacceptable Support…read more I've had two sensors giving me "low battery" errors for about six weeks. Every single time I tried to fix them, I had to work with ADT support because their system requires you to go through them -- you can't just reset or fix things easily on your own. Today, because I was leaving town, I called ADT so I wouldn't have to leave my home unsecured. After almost two hours on the phone, the first technician could not reset the sensors. I then asked to speak to a supervisor, who also tried and failed to fix the issue. They escalated it to higher-tier technical support, and that didn't work either. I was told a senior technician would call me back. I waited all day for that call. When he finally called, I answered, but he did not respond and hung up. I then received a message saying he would call back. Over an hour later, he called again. I answered again -- and once again, there was no response and the call disconnected. After six weeks of repeated problems, hours on the phone, and no resolution, I still have malfunctioning sensors. For a company that sells "security and peace of mind," this experience has been the exact opposite. I would not recommend ADT based on this experience.

This isnt about the product but more about being called at 8 am on a Saturday, which fine some…read morepeople dont mind mornings on a weekend but im feeding a newborn baby and I really dont appreciate your sales person trying to get me to stay on the line or have this brief discussion. Im exhausted and taking care of a literal new born. Stop calling me. I wont be buying anything from this company now.​