Fantastic customer service!!! I can't recommend this business Enough!!! If you need a locksmith,…read moreCorey is your guy! Fast to solve the problem and the price was really great! Thank you and I will tell everyone how awesome this business is!!!!!

I visited Northstar Locksmith to have a replacement key made for a cabinet. I provided both the…read morecabinet manufacturer and the key number. The employee who assisted me cut a key and told me it "should work," but also stated that if it didn't, I was essentially out of luck because they do not provide refunds. Not surprisingly, the key did not work. The next day, I called to explain the situation and inquire about having the cabinet re-keyed. The woman I spoke with indicated there may be another option and encouraged me to come back to the store so they could explore it. When I returned, I was greeted by the same employee who originally cut the key. After explaining what I had been told on the phone, he insisted he had cut the correct key. When I asked why I was receiving conflicting information and whether I could speak with the employee who had spoken to me on the phone, he threw the key back at me and said he couldn't help me. I then went to Able Locksmith and explained the entire situation. They immediately noticed that the key I had been given was different from what was needed. They cut a different key, with the proper teeth pattern, and it worked perfectly on the first try. What frustrates me most is not that a mistake was made, mistakes happen. It's the complete lack of customer service, unwillingness to troubleshoot the issue, and dismissive attitude when I returned seeking help. Based on this experience, I will be taking my business to Able Locksmith in the future and recommending others do the same.

I bought two keys and a key fob battery. The young man was helpful and courteous. He is very…read moreknowledgeable and gave me great advice regarding a garage door opener replacement.

They met me at my car within an hour of my telephone call for help. Excellent customer service and…read morevery friendly. They cut me new keys on the spot in under an hour. Super grateful for the prompt assistance, skill, and fair value.

An excellent company. Before I retired I was a real estate broker and this company was always…read morethere to help. More personal service for it is family owned business. I will not mention other security companies names that I have had a working knowledge with, but A+ is an exceptional company. One on one customer service.

Horrible customer service. Over a period of 4 weeks I called and left 4 detailed messages with…read moreLauri and Melissa. In that time I got one call returned in week two. During that conversation I was told that I would get a phone call in one week to set up an appointment. That week goes by and nothing. Mid week on the 4th week I call and once again am told that it would be probably another week before they could set up an appointment for me. This company needs to have more than one person who can make and set up appointments with customers. Having to get a hold of Randy is nearly impossible and he must never get his messages. It shouldn't matter if the customer that you were contracted to help is not directly your customer or not. You are contracted to fulfill an obligation and how you proceed and act says volumes about you and your company. If I ever entertained the notion of switching my services from my current subscriber to A+ Security then that idea is completely and utterly shattered. I fully support local businesses and what they do for our economy, but I cannot support a local business that doesn't even look out for its local consumers. If you're thinking about a security system from a local business than I urge you to AVOID AT ALL COSTS this company.

I landed in ANC and left my keys in CA. AK Locksmith to the rescue!!! This guy is AWESOME! Came…read moreright away, did the job in record time! Do not hesitate to call for any locksmith needs!

We lost the key to a work truck, that we needed to move. They came over within an hour.... Problem…read moresolved! Quick, easy, painless

Jamie, he was the best service man ever, he went through everything completely thoroughly and was…read morecompletely pleasant to work with! He definitely deserves a raise!!!!!

Jamey was very helpful with identifying all the equipment we would or would not need to feel…read moresecure. He was patient in explaining how everything works. Great experience!!!

They did a great job re-keying my new home. I called them on Thursday afternoon and they schedule…read moreme for the next day...very prompt and the service was fast, and friendly. What more could a person ask for..

My son was locked out of his house in negative temps when his dog jumped on the door and pushed…read moredown the lock lever while my son was taking his other dog out to potty. After already being outside for some time trying to find a way in, My son called a locksmith from another company who showed up without the right tools (can you believe that?!) and then proceeded to leave my son in the freezing cold with nothing but a sweatshirt to go back and get his tools. He never showed back up and my son ended up going to the hospital in an ambulance. So, I called Wasilla Locksmith and spoke to David. He was friendly, genuinely concerned and rushed right over to my son's home. He was able to get the lock open and he made a spare key. He gave the keys to my son's coworker who had called 911 for my son and had come to the house at that point. He charged me exactly what he had quoted. I highly recommend Wasilla locksmith safe and vault!! They will take care of you! He also didn't Ask for any payment info until after the job was done and he kept me posted as he arrived to the home as I am out of state and was worried about my son. Wish I could give more than 5 stars! Thank you David!!

Mateo, the electrician-owner, came to our house within 90 minutes of my first and only call to…read moreIntel Electric. I had gotten a promise from a different shop the previous week that they would call us, but they did not. And when I tried to leave a message for them, I got an automated reply that no message could be left. So out of the blue I dialed Intel Electric. I couldn't be more satisfied. Mateo fixed the switch expertly and even worked on a small sub-issue related to the same lamp and fixed that too, with time to spare and no extra charge. We have owned our home for 35 years, so we have used many and various handymen, including electricians. I knew some good ones but they retired. Mateo is still out there working. Without question, he's our go-to electric guy. Thank you, Mateo.

Edited to represent the finish. This crew left the job unfinished. A few wires were run to new…read morekitchen but were never connected. Two others had to be relocated. Price started at 1200$ jumped to 3k the day of the job and jumped to 3600$ while on the job. I've contacted them several times to come back and finish work and mostly they just ignore you or tell you someone will get back with you. They never do. I wouldn't hire them to turn on the lights...