What thay did right: They fixed my inoperable safe. It now…read moreoperates as new. For that, I thank you. Where I feel that there is room for improvement: COMMUNICATION! Talk to me. It is my belief that when a customer requests an update five times in a nine month period of time, a minimum of one phone call is an appropriate response. The experience would've been been less disturbing if I had chosen to just throw the safe in the dumpster with all of the contents inside and go purchase a new safe from any one of the dozens of places that sell safes in Anchorage.

Use to be a great company & we used for years, but I would NOT recommend them. We contacted them…read moretwice within the last month and twice there was no customer service, nor did they seem interested or have time to listen to our needs or want our business.

An excellent company. Before I retired I was a real estate broker and this company was always…read morethere to help. More personal service for it is family owned business. I will not mention other security companies names that I have had a working knowledge with, but A+ is an exceptional company. One on one customer service.

Horrible customer service. Over a period of 4 weeks I called and left 4 detailed messages with…read moreLauri and Melissa. In that time I got one call returned in week two. During that conversation I was told that I would get a phone call in one week to set up an appointment. That week goes by and nothing. Mid week on the 4th week I call and once again am told that it would be probably another week before they could set up an appointment for me. This company needs to have more than one person who can make and set up appointments with customers. Having to get a hold of Randy is nearly impossible and he must never get his messages. It shouldn't matter if the customer that you were contracted to help is not directly your customer or not. You are contracted to fulfill an obligation and how you proceed and act says volumes about you and your company. If I ever entertained the notion of switching my services from my current subscriber to A+ Security then that idea is completely and utterly shattered. I fully support local businesses and what they do for our economy, but I cannot support a local business that doesn't even look out for its local consumers. If you're thinking about a security system from a local business than I urge you to AVOID AT ALL COSTS this company.

Jamie, he was the best service man ever, he went through everything completely thoroughly and was…read morecompletely pleasant to work with! He definitely deserves a raise!!!!!

Jamey was very helpful with identifying all the equipment we would or would not need to feel…read moresecure. He was patient in explaining how everything works. Great experience!!!

I was here to get a lost key for a car storage topper. I was selling it and over the many years…read morethe key just disappeared. So the sales technician, because they are both consultants of locks and keys, sought the brand of my topper and looked up the key code in their computer system. They found it ... it's 20 years old. YES! Okay so they tested the keys that would fit and after some trials and errors they got the right key to work. On my way I put my topper on Craigslist and sold the topper I no longer needed. Thanks guys! They got the knowledge and computer tech to figure you lock or key out!

Hired this company to secure the building lock and repair a door at our condo. Communication…read morethrough phone and email was prompt and efficient. The locksmith visited and gave an estimate. As soon as parts came in, I was notified and a time was set to complete the job. Lock and door were repaired. Excellent job. Friendly service. Highly recommend.

Security will beat you unconscious they roll around like a gang and lie saying you spit on them…read morethen start beating you leaving you in the bushes unconscious. Then you try to report it and cops won't do anything.

I have had YOUR camera system assessed by multiple tech providers, and NONE have stated that the…read moreproblems are my internet or power. Obviously, I would be having power/internet issues with other devices which have not happened. Your systems have been removed, and again, to everyone reading this: Get Blink cameras. With my internet that Guardian claims is inadequate, they have worked seamlessly. Guardian = Gaslighting.

Denali is simply amazing. Prompt response times, highly intelligent, unfailingly pleasant,…read morecommunicative and just an absolute pleasure to deal with. Been with him for about two years now and have yet to have a single negative thing to report.

From the owner: Denali Security Systems specializes in security systems, access control, cameras, data drops, audio…read moresystems, smart home automation and new construction pre-wiring. We provide our services locally as well as across the state of Alaska; including Palmer, Fairbanks, Juneau, Soldotna, Kenai, Valdez, Homer, Talkeetna, Willow, Seward, Ketchikan, Sitka, North Slope, Kodiak, and others.

I locked myself out I called the number…read more Prompt answer with nice professional attitude Chris contacted me and got me back into my locked house Prompt courteous and professional Thanks

From the owner: Cardoso Integrated Security is dedicated to providing top quality, cutting edge security to Alaska…read more Our company specializes in designing and building intelligent security solutions for both commercial and residential needs. With a client base as diverse as ours, we are often faced with the challenge of finding the perfect security solution to meet the needs of our client. This is a challenge we face with excellent customer service and knowledge of the products we offer. With our strong technical background, understanding of networking and fully integrated security solutions it enables us to build sophisticated security applications that are available anytime and from anywhere.

Jason and his crew are AWESOME!!! they came out and got right to business in minutes I had Direct…read moreTV running throughout my house. The Satellite Guy is a GREAT Company... Definitely would use them again...

Horrible service!…read more Called for an estimate, decided it was too expensive with contracts and hidden costs. Never made or signed a contract, but then months later started getting bills from Dish Network. Dish network claims I need a PIN to cancel an account I never established. No way would I have a PIN for an account I don't have. Idiots from top to bottom.