I called Raven electric last week and had been requesting a ball park figure on electrical work to…read morebe done at our home. The receptionist stated they could not give me an official estimate since their estimators were 3 weeks out but would send me an estimate based on the information I provided right away. I called 3 times requesting this information prior to my appointment 29 Jan 2025 and didn't appear that the estimate would make it prior to my appointment. I stopped checking my email the day before since didn't think an estimate would be sent at this point. After talking to my wife the day of our appointment I called Raven Electric and she mentioned the estimate had been sent. Our time block was scheduled between 10:00 - 1:00 and asked if the technician would be able to finish during this time frame. The receptionist stated she could not guarantee the work could be finished. I let her know we were going to the airport later this afternoon and would probably need to reschedule. I understand time blocks but was just trying to see if she knew when the technician would arrive to complete the work prior to us leaving the house. Raven did send me an email yesterday that had a basic quote but at this point I stopped checking my email since I'd given up on getting the quote prior to our appointment. I did apologize for the late cancelation and asked to reschedule. She abruptly stated canceling just before your time slot is unacceptable and we'd need to find someone else to do business with. I've never encountered a business before that treats customers this way and throughout my interactions with the receptionist even from the beginning had been very terse at best. Afterwards I located other reviews that mentioned scheduling issues, technicians not showing up on time and appointments being lost. That tells me they expect the customer to be understanding with them but any issues on the client side is unacceptable. I definitely believe with this additional knowledge about their customer service issues I've dodged potential problems working with them in the future.

As a store manager for a nationwide chain of stores, I would absolutely recommend Raven Electric…read morefor any job big or small. They always send polite technicians and the techs get the job right the first time. As far as pricing goes, I'm not sure how their rate compares to others in the area. I do know, they have an amazing office manager who has been able to get a job done when the wiggle room is pretty tight. Thank you to her!

So very impressed with this company. We needed emergency assistance on a Saturday night. Amanda, on…read morecall, took time out of her family time to help me and she went above and beyond, thank you. Colby showed up within an hour. His experience and quality of work was calming and he found our difficult problem within 2 hours, thank you. He didn't have all the necessary parts, so he scheduled Christian to come back the next morning. It's always scary to need a professional on the weekend, especially at night. This was a good experience. The cost was worth the work we received. They deserve 10 stars

Amanda who runs the front desk and billing is very professional and very pleasant to work with. The…read moretechnicians that did our ballast bypass on our simulated sky light in our kitchen were very quick and knew their stuff. I appreciated their promptness and providing additional information associated with recent building codes etc. This is my first experience with Supreme Electric but will definitely recommend them in the future.

I was charged $50 for him attaching a small glass over a bare light bulb. Took him all of 3 min…read more :( When I called. I got the son. He said he was too busy and said his father could do it. He charged me for each individual job. $50 minimum up to hundreds for one job. He must have thought I was made of money.

As a realtor, I use electricians all the time...usually it is Ararat Electric. Sarkis, the owner,…read moreis awesome, goes beyond, is fully licensed and charges like a guy that is grateful for his life, which he is. Awesome man, great character, cares about what he does, and who he is doing it for. I use him and recommend him, without hesitation!

If I could give more stars I would! Had a ceiling fan installed on a17 foot tall ceiling where…read morethere wasn't one and these guys killed it! Evan and George came out to do the work and we couldn't be happier. We had 3 bids on the job and all were going to have to cut multiple holes in our Sheetrock. Evan found a way to make it work without any sheetrock damage using an existing hole. Evan, can't thank you enough!! They even cleaned up after so it looked like they'd never been there doing work. So very thankful we found these guys! Highly recommend!

Extremely rude on the phone when trying to make the appointment. Accused me of being a completion…read morespy. Then said I was only comparison shopping and not serious about scheduling. I was really taken aback by his harsh attitude. But they were recommended by a trusted contractor, so I proceeded. He begrudgingly continued to talk to me only after I name dropped. He would not answer questions about trip charges or if they accept credit cards. And then did not show up for the appointment after we waited three hours. They sent me an automated text to detail the appointment time. Then sent me another, nearly identical, automated text the day of to detail the appointment time again. Only this one had a small link to confirm. I did not see this and thought I already had the details. I was preparing for their arrival. I texted a photo of the breaker box the day we set the appointment, as requested. And then I sent a text requesting they text their arrival so I could let them in the secured building. So I didn't "confirm" on there automated link that I didn't see until later, but my text to them clearly confirmed my intentions to keep the appointment with instructions on how to gain access to the apartment. We waited three hours (an hour past the the two hour time block for arrival) and they never showed, they never texted, they never called. Completely unprofessional. I finally texted it was too late in the day for them to arrive. I never heard a word.

Adam is very knowledgeable, punctual and professional. He worked with us to make sure we were…read moregetting exactly what we wanted. The quote was reasonable and Adam was easy to communicate with. Him and his crew were very detail oriented and did an excellent job, we would definitely recommend them!

Adam was on-time, professional, and very willing and patient to explain issues and the work being…read moredone.

Quick and efficient service, professional, reliable, personable, reasonable price. Extremely happy…read morecustomer! Would absolutely use again.

i had got a quote for base boards and heaters to be replaced he had his brother in law come in and…read moredo the work cool i paid the main guy not the handy man 600 incomplete work and once the brother in law was told he has 6 hours for the day he left 30 min early stayed on one room rushed the hallways which were left un complete never again if u needed the money should have said that

Did not go with this service, Prompt response, quthick quote and very professional. I will keep…read morehim in mind for future work.

Responsive, thorough and guarantees the work. Easy to work with and knowledgeable. Warren has…read morehelped me out on a few projects and had been great.