Wow this was great experience. Dasie was extremely helpful and comforting. She explained how it was under new management and the new owners already addressed the security issues, by installing new cameras with 24hr surveillance. It nice knowing that my stuff is in a safe and clean facility. read more

Thieves at Atlas Storage!!!! Last month we were alerted to some damage around the walls around our storage unit. They called and said there was a little damage to the wall. We went up there to discover that someone had broken into our unit and WIPED. IT. OUT. They stole literally our entire apartment worth of furniture. EVERYTHING. We filed a complaint against police report and they did nothing but tell us to call our insurance. The girls there (while nice) basically didn't care and said that they "didn't see anything suspicious" on some camera footage. Like, OBVIOUSLY there wouldn't be...because it would just look like people loading stuff in a truck which is what people do all day there. SOO FRUSTRATING. A gate code is required to get in and then a door code is required to get in the building, so obviously the thieves rent units there and are breaking into units and just moving the stolen goods into their locker and replacing the locks. So WARNING TO ALL that rent at ATLAS STORAGE, go check your locks and your stuff because they know that this is happening there and they don't give an S about it. Another persons locker was wiped out a week before ours. These A-holes are getting away with it too. CHECK YOUR STUFF. read more

Atlas Storage - Self Storage Near Me - San Diego, California

I also had my unit broken into not even a week after they had broken into others. No one was notified of the break in. This business did nothing to help us prevent losing priceless items or expensive tools. They could have called us to inform everyone but CHOSE not to do so. This place helped the theft continue by doing nothing. They took all my clothes and likely my personal information. Do not use this place to store your items!!! read more

Soraya assisted me with my storage, she was nice, very informative and showed me my options. Would recommend this facility to anyone who is looking for a clean and friendly storage unit. read more

I got my storage here very quick and easy! I just called they showed me 3 different size units I picked the one I liked and the paperwork took about 15 minutes. Prices are very reasonable and units are very clean. There were no visible cobwebs, ants, or other bugs. The staff was very friendly and answered all my questions. So glad I went with Atlas! read more

Rented a storage unit here very easy to access the unit which saves time getting in and out. Even though having to spend money every month to store decorations it frees up space at my house and garage so it's worth it. The staff is very friendly and helpful when you go in. The price per month seems a little high but they are right next door to where I live so the time I would spend driving somewhere else makes up for it. read more

This place is terrible. They dont operate their business with ethics or integrity. Avoid this place at all costs if you dont like unfair and surprise charges. I will never come back to do business with this place ever again and i will be warning my friends and family to avoid this place at all costs read more

If this is near you and you need storage, use these guys! They were pretty great! Clean, polite -and good hours! read more

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What a great experience! Friendly staff. Clean facility. Easy move in and move out. Great rates. We were there one year and we had no problems. If we ever need storage we'll be going back to Atlas Storage. Thank you for everything. read more

I rented a 10' truck through the Uhaul website for Saturday 5/26/18. When I went to pick up the truck, I was unable to access the truck as the Uhaul website did not give me instructions for my early 7am pickup. But Geraldine canceled my online reservation and helped me out with a new reservation, which made it even easier to rent. And Sasha also made the rental return easy. Very helpful ladies working there at Atlas Storage and I would rent there again. read more

Horrible customer service I was calling and someone would pick up and hang up within 1 sec and after a few times this girl answers and says "hello" and I say why do u keep answering and hanging up and she said "U have the wrong number" and I asked is this not the Atlas storage and she says "yes" and I said so then why do u say I have the wrong number then she hangs up again so I called one more time and I asked her what her name is and she hung up again of course I called again and a guy answered and I asked him for the girls name and he didn't want to give it to me he just said "there are so many girls working here" I was like really? On Saturdays it's usually one girl at the desk like they simply just screwed up and that's why I'm going to another storage I'll be going this Monday never will I ever come back to this bad customer service facility! And by the way it was around 10am on 2/29/2020 read more

I've had a storage here for about 3 plus years now. I've never had a single problem. The Property is very secure, It is no older than 5 years old, It has climate control, and It's in a good area. The staff is really helpful, Ismael the Mgr is the best, and the prices are reasonable. I pay 105 dollars for a 12 x 14 unit. read more

So this is my first bad yelp review :( What a bummer!! I always like to give people a second chance, but this was by far the most horrific & discriminating experience I've ever had. I called in to get get prices on a unit to rent &I spoke to Patricia who was not very helpful and seemed annoyed. I just so happen to visit the companies website & I saw lower rates :) (SCORE- right?... Wrong lol) I asked her about the online rates & she said that I was on the wrong website with out asking me which website I was actually on. Once she realized, that they did have online specials & I was right is when she unleashed the fire breathing dragon!!! I asked to speak to manager and she mocked me spoke over me saying "Yes mam, of course mam, you're always right mam." I spoke to a manager and still agreed to come in and get a unit, because my family has rented a few units from there and had no problems. When I came in, I talked to the Salvador, whom was really nice and helpful. I told him that I was worried about the angered employee and just wanted to make sure my stuff would be OK. Patricia overheard, and began to call me names in Spanish (Pig, Trash, Dirty Woman) "Puerca, basura, sucia" and I then told her that I also spoke Spanish!!!! Dun dun dun... She seemed shocked, but continued to insult me multiple times & said in Spanish that Atlas Storage does not rent to dirty women like me. hahah! Honestly, I was in bit of shock and felt like she was going to attack me and I wanted to call the police, but thankfully she walked away. She said she would quit if you Atlas storage rented to my kind (dirty, poorly dressed, women)lol! I was wearing jean shorts, my favorites Ramones t-shirt, and I was actually having one of those super awesome hair days....... so I was definitely dressed appropriately for going to a storage unit. The storage units seems nice and my family rents from them... what a shame they have people like Patricia who discriminate against customers :/ read more

Won't provide me with a list of available storage sizes and prices...shady. they simply ask, what do you want to store? Again, very skeptical why do you care what I will store, just give me a list of sizes available and their prices and let me pick! read more

I have had a storage unit here since they opened. About than 10 years ago. The new management SUCKS!! They send you a paper bill, an email and a HARASSING TEXT MESSAGE, days before your payment is overdue. I am tired and very close to reporting them to the BBB. They should take care of their longtime clients. Not HARASS THEM... read more

Me and my sister wanted to rent and called before, the woman who answered, Patricia was extremely rude, and when asked to speak to manager she was mocking us and talking over us: "The customer is always right ma'am". We went to the storage place and the same girl started yelling, insulting my sister. She even said that if they rent us a space she will not work there. Ridiculous!! read more

Combs Custom Cooling & Heating has happily had a storage with Atlas for about a year now and have had nothing but excellent service and would HIGHLY recommend them to anyone looking to have a commercial storage or personal storage .. We have had many storages over the past 10 years of being in business and not once have we found one that fit our needs First off the offer 24hr access to licensed businesses and if your not gate hours are until 10pm not once have I ever found one with gate hours this late. other company's would agree to let us use our storage for both a storage and office and once summer came around and we would need earlier access or later access were asked to leave even though we stated that we were a company that offered 24hr emergency service and would need access.. the employees here at atlas are VERY friendly and helpful the manger Mike is extremely is very understanding and willing to work with you to find a answer to any issues that arise or concerns that he has . George works as a maintenance man at atlas and he is always willing to go above and beyond his job to help out he has become a friend to the company.. front desk girls always helpful with any question's that you may have and I do believe that all atlas employees are bi-lingual .. if your looking for a storage that is very safe and secure ,clean well kept with amazing hours by far ATLAS IS THE PLACE.. read more

bad service, one employee very rude and with an attitude when asked her for help, will be moving my things once I find a new storage.