One of the best stores in the area. Always has a great selection of everything you will need…read more Tanks, supplies, food, and fish. I have bought a couple of tanks here, most of my frozen food and most of my fish. Anytime I need something, they either have it or know where to get it. They have fish no one else has and the health of the fish are top rate. If you are looking for fresh water or slat water fish, they have it. The personnel are knowledgeable and always pleasant. Prices are competitive. Better pricing than you will find at Petco and better quality fish. Lots of Pros and no Cons.

Large selection of fish. Good selection of plants. They even carry meal worms and feeder fish.read more

I never write reviews, yet alone bad reviews... but the grooming dept needs some serious…read moreorganizational attention. I'm not sure why this keeps happening but at least 5 times I have called and scheduled a simple nail trim only to be told "there's no appointment and unfortunately we can't do it today." It's supposed to be a "walk in" service so I cannot make a reservation online.. and they should just cross "no appointments needed for xxx" on their signage. Love wasting my time driving to non-existent appointments that I shouldn't have to make in the first place.

I had a 12:00 PM grooming appointment and called to check on my dog, only to be told that they…read moredidn't know his status because his groomer was on lunch and had not entered any notes. Later, I received a call from PetSmart Grooming stating they were very busy and had to service customers who arrived early. I explained that this has never happened before. I always book weekend appointments and have never had my dog returned late. I was then told it would take one more hour to finish his haircut. Almost two hours later, I called again and was told by the groomer, Rubí, that my dog would be ready in 10 minutes, after he had already been there for almost 7 hours. When I arrived, I politely asked if I could be credited something for the inconvenience, and Rubí refused, saying that "on the weekends it's always busy," and still charged me the full amount. Thankfully, her coworker stepped in, vouched for me, and was able to issue a refund. If it weren't for her coworker's professionalism, I would not return for grooming services. The lack of communication, excessive delay, and dismissive attitude from Rubí made this a very disappointing experience.

Still a fan of Super Pets for crickets and super worms. I don't get here as often nowadays but…read moreheard they might be closing and half the shelves are empty. Not sure why business is down and it's weird to see the place like this. Please come and support Super Pets!

Many a times I go into a pet store and there are little or nothing for exotics, but I'm glad to say…read morethat is not the case for Super Pets, not only do they have supplies for exotics here but you can get an exotic little buddy here for yourself and they are responsible as well. As in you cannot purchase a reptile or handle one unless you are 18 years or older. WE LOVE TO SEE IT. Other than that they have a WIDE variety of goods and brands if you have more "common" furry friends aka dogs and cats. And when they have sales, like when I went for, Black Friday, the sales were for an entire week afterwards and their store hours are for an entire 2 hours after normal hours. It was also 20% what I believe is the entire store AND some other deals as well. Good stuff! Staff was also friendly and helpful. I think they also have dog grooming and either a boarding or training area. If I'm ever in need of extra UVB lights, I'll check them out!

Stepped into this heavenly pet store w/ some friends today & we felt like we were in a Disneyland…read moregift shop but for pets!!! The many brands of wet food / dry cereals for the paws in your life! Annnnnd my wordy... the toys, bday pet gifts, and outfits for every season! I could go on & on. I was amAzed at every corner of this store. Marcella greeted us at the cash wrap station & we immediately signed up for membership! Cannot pass up a special deals day. Lol We were even encouraged to bring our pets into the store next time so now I just want to start asking neighbors if I can bring their pet into the store as a field trip. Haha Honestly enjoyed the store & I will be back at feeding times for the koi fish in the pond. Those koi's were such a tranquil friendly vibe.

This place has become incredibly frustrating. I have been in the shop five separate times, and not…read moreonce has anyone asked if I needed assistance. Customers are left wandering the store while employees sit behind the counter eating and socializing with one another. When the shop was located across the street, the staff was attentive and welcoming. The difference in service now is disappointing. During my most recent visit, there was an employee with dark hair standing behind the counter while the entry alarm clearly signaled that customers were coming in, yet no acknowledgment was made. At this point, I would recommend saving your time and choosing another option.

I am more than satisfied to have brought my dog here for her groom. The employees are just…read morewonderful and sooo caring. My dog looks great after being groomed here and I personally want to thank them for keeping up the good work. I will be bringing her back here from now on.

Nice experience in this store, we can get a lot of 'wow' things here!…read more Btw they got fish,bird,snake.....a lot of animals and things here~

Clean great store highly recommend got healthy fish from them good aquascape suppliesread more

This is a review for the store owner's way of conducting business, nothing to do with the very nice…read morehelpful workers/teenagers. They were great and very patient as I walked around the store asking questions. 2 stars instead of 1 because at least after 30 days the fish are still alive, were not sick, etc. NEW FISH OWNERS BEWARE: Do NOT go here if you want any type of advice at all regarding fish. I came in for a single male betta, some aquatic plants, seachem stability and micropellets, and media / filter to get a 5G tank cycling started before actually buying the betta. He instead sold us 3 betta females encouraging us to start a sorority tank inside a 5G, that it didn't need cycling, and that I was going a bit far to buy so many things for "just one fish." Listen, I get you have to upsell and it was easy to tell I was new to the hobby. But I take things seriously, and once I got home and looked everything up -- I discovered the horrendous reality that the 3 female bettas were most likely going to attack each other and die within 7-10 days. Within 24 hours I had to separate them into tiny glass vases because they started chasing each-other relentlessly, bullying the smallest one, and it was extremely stressful. Maybe it's my fault for being talked into it because I had only done research regarding a single betta. This guy pretty much set me up for failure from the get go. Fast forward one month, I now have a 20G tank (recommended 5G per a single fish), it finally finished its FIRST full ammonia/nitrite/nitrate cycle, and I have a community tank of 8 harlequin rasboras, the 3 female bettas that I still have to monitor, a nitrite snail, and plenty of plants. Funny how if he really did give good advice, I would've come back tenfold for the good price and general cleanliness. But nope! I'm new to the hobby but have already experienced at least three stores other than Bob's that treated me better, had a better understanding of guidance about fish, etc. Extremely appalled by the type of guidance I got here. All about money this guy.

Great place, can't believe they were able to clean up Olie so well!!! I had no idea what type of…read morehaircut he should have had, and they knew just what to do.

My chunky Maltese always comes out so cute!! And always very accommodating with appointment times…read more!!!

A must visit pet food store in SGV! Saw this place on TikTok and had to come explore in person. I…read morelove getting my cats freeze dried treats and they had plenty of options. It was clean and quiet inside. Something I noted was that most of the items didn't have a price tag displayed so I didn't find out the prices until I paid. However, the food is priced reasonably considering the portion size.

I have 3 dogs and we spend a lot of time and money on their food. I'm always looking for new…read moreproducts to add into their diets. This place mostly sources from china, and other Asian countries. They have so many cute items and Chinese inspired pet foods (freeze dried beef with bitter melon). It was such a cute place and I got many free samples and the service was good.

Mr. French has been grooming my dogs for over a decade. He is a nice, sweet, and kind person who…read morehas been so gracious and courteous with his service. He offers a great price, and I have never been disappointed with him. I would recommend him to anyone looking to groom their dog.

It is hard to get an appt at this place but he have the best price in town. I really like how my…read moreMaltese look after they get groom.

New pet shop in town! Opened up recently. The manager is…read morevery helpful and they carry some local brands and tasty (fancy) snacks for dogs and cats! And some very cute toys

Great little pet shop…read more Bunch of different brands you might not find at the usual brick n motor pet stores. Yolanda was great help!