Still a fan of Super Pets for crickets and super worms. I don't get here as often nowadays but heard they might be closing and half the shelves are empty. Not sure why business is down and it's weird to see the place like this. Please come and support Super Pets! read more

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Many a times I go into a pet store and there are little or nothing for exotics, but I'm glad to say that is not the case for Super Pets, not only do they have supplies for exotics here but you can get an exotic little buddy here for yourself and they are responsible as well. As in you cannot purchase a reptile or handle one unless you are 18 years or older. WE LOVE TO SEE IT. Other than that they have a WIDE variety of goods and brands if you have more "common" furry friends aka dogs and cats. And when they have sales, like when I went for, Black Friday, the sales were for an entire week afterwards and their store hours are for an entire 2 hours after normal hours. It was also 20% what I believe is the entire store AND some other deals as well. Good stuff! Staff was also friendly and helpful. I think they also have dog grooming and either a boarding or training area. If I'm ever in need of extra UVB lights, I'll check them out! read more

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First time going into the store, two employees talking to each other on the phone. Another front employee went to the back and never saw him again. No greeting, no help. I left read more

DO NOT SHOP at Temple City Super Pet Store. From the moment I walked in, the place didn't feel well maintained. The place looked neglected and the fish tanks , several of them were cloudy, which immediately made me question how well the fish are being cared for. What made the visit worse was the customer service. The staff seemed uninterested and unhelpful. If you're running a pet store, you'd expect employees to at least show some enthusiasm about helping customers. That is why no one shop there. The prices were also ridiculously high compared to other pet stores in the area, which would maybe make sense if the quality and service were great--but that definitely wasn't the case here. Overall, the store left a pretty bad impression. Between the lack of helpful service and the poor condition of the store, I wouldn't feel comfortable buying anything here. I'll definitely be going to other stores instead. In order for me to leave a review i had to give it one star review but this store should close, Dont Shop there !! read more

My grandsons love coming here for all our fish and supplies for our pond. Even though we only get feeder gold fish, they are excited for each occasion. Besides fish, this store has birds, reptiles, guinea pigs and amphibians. Being boys they are so intrigued by every living creature and just want to hold the fish in the plastic bag all the way home... read more

This location is very easy to find. They have a small parking lot, but plenty of street parking around. The staff greets you as soon as you walk through the door. They cater to all sorts of animals. Your typical cat, dog, and bird products. They also have an aquatic area for fish and other reptiles. I believe I once saw some bunnies and hamsters in the front area. I love their anniversary sale!! If our cats weren't so high maintenance and picky, the cat food selections are plentiful. My husband went for their sale and came back and found 3 dented cans. We came back the same weekend and asked for an exchange and they happily obliged. I asked if they carried a specific brand of dry food because they were put of it on the floor. They can do rain checks. What rain checks are is you get 20% off if you pre-order the item right there at the time of inquiring. I didnt know that. They will ask for a contact number and give you a rough estimate of when the item will become available. There is also a program where if you buy 10 of the same brand of dry food, you get one free. I think its cool, but purchasing 10 bags at roughly $46-60 each, just to get one free is like a 10% discount. It was hard to hear the staff because her voice was muffled and the ambiant sound was loud. Overall, we love this small shop and are frequent shoppers. read more

This place is Good . Everything for pets. I like looking at the fish here. My kids like it too.

Sunday night I went to super pets in Temple City to get my feeder animals for the animals I bought from them. When I went to the area where you pick them up the the employee was helping someone so I asked if there was anyone else working and he said no so I waited. There are few people waiting behind me too. When he was done instead of helping me he helped the person behind me, and she said it was my turn and so he came to help me but he didn't want to. I asked for 30 large crickets and he told me they were out and only had small so I said fine give me the small ones because I had to feed the animals. I also asked for a large white mouse which I have been buying for the last year. When I went to the counter to pay I realized that they charged me more for my mouse which is the same one I've been buying even last week so I asked and they said no that's a jumbo mouse so I said no give me my mouse that I normally buy so he went back and got me this tiny one half the size which is what not what I bought last week. I also noticed when I returned to the counter does it gentleman before me had large crickets. So now this is obvious that he's been treating me wrong and lied to me about the crickets. He purposely charge me more for a mouse I've been buying for a year. I am completely disgusted with what happened because we've been going for years and not been treated like this being lied to. I asked the lady what was his name and she refused to tell me which means she was also defending his actions. I go to this pet store and bought pets from them and now feeding them weekly and instead of treating me like a customer was lied to and mistreated. Be careful when you go and they tell you they are out. They are not try truthful, rude and charging what they want. read more

Biannual sales are always great. We've been enjoying them for years now. Even if the sale item is out stock-they will order it for you and honor the sale price. The entire staff is super helpful and friendly. They carry many popular brands of pet food that seem to be healthy and safe for our fur baby. read more

This was my go to pet store. They stopped carrying Hill's Science Diet pet food.I stopped in a couple times after for other items. Didn't have what I wanted. Low stock on everything. read more

Their snakes need water in their water bowls. We saw a few sitting in their water dish.. dry as hell. Shed in the tank. It takes dayyys for a snakes water to run out. Please water those babies :( read more

I love Super Pets. My visits are always pleasant. The staff is always kind and easy to approach when I'm in store. The have a wide variety of pet items. We visit for our senior dog and crested gecko. The amount of reptile items blow the bigger pet stores out of the water. You can find a big assortment of what you need here. I absolutely love their reptile section. Another point I would like to make is there customer service over the phone is amazing. I called to ask if they had dubia roaches, which they do. However the person (I forgot his name) asked would I be tong feeding my gecko, I didn't think about that since she only eats crickets. He said that dubia roaches end up burrowing into the substrate and she will not be able to get to them. That information was much needed! I would've just bought them and released them into the tank and called it a day! Thank you so much for being such a great pet store! Will be there for those tongs and roaches! read more

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing my pet's food from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. Parking: The parking lot for this establishment is small. However, this pet store isn't popping like crazy, so I doubt you will have any trouble finding a parking spot. If the lot is full, just park on the street and walk on over. Store & Staff: The store itself is very clean, neat, and tidy. All items are organized in a way that makes sense. The staff here are very helpful, friendly, and informative. They accept both cash and credit cards. There is no credit card minimum. read more

Super Pets - Pet Stores Near Me - Temple City, California

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August 2024: bath/grooming prices Happy with Erica as our groomer :) she was knowledgeable and patient with my lil husky read more

Super Pets - August 2024: bath/grooming prices - Pet Stores Near Me - Temple City, California

Love this pet shop - better than the big box chains. They carry everything you need that you can find that PetsMart and Petco anyways. Gotta support the local businesses amirite. The store has a good feel and vibe to it, as opposed to the box chains (although there are people who work at those that are awesome as well.) My experience here has always been great, always easy to find things and the associates are all super helpful (friendly too). When my dog lost his appetite I was going here once every day trying to find treats that he would eat and I want to praise their selection of high-quality dog treats. Since then I have been coming back and when I need something real quick I just drove on over. I believe they offer grooming on site as well. read more

Not coming back anymore after being 15 years+ royal customer Still remember got my first boa from the guys Andrew 2008. This place used to be so good, good price good service. I have moved to east side last few year, so I come every few weeks and notice their customer service are not the same. Today got here for some goods, when I about to pay, I saw they got some Duck Weeds on their tank and ask if I can buy some (normally other store sell them with super low price or give you tons of it for free.) That guy with glass says not for sale. I ask if I can get a few of them for my small tank, he said nah, it's just for the tank and walk away. Well I have spent more than thousands on this store. I do reptiles business, Even their goods are so pricey right now, I always recommend my friends and customer to come here to shop. But not anymore. Btw I returned all the items and got these duck weeds at the park 1 miles from them. read more

Super Pets - I think it is too much to ask for FEW duck weeds. - Pet Stores Near Me - Temple City, California

I went today with my daughter to inquire about purchasing a turtle. The person who helped was very knowledgeable and answered all of my questions. We then looked at a hamster and Kelly was also knowledgeable. I will definitely come back once I decide which pet I will purchase. Excellent customer service! read more

Fantastic pet store!!! All the employees are very friendly and knowledgeable. We were able to get some fish for our tank and all the supplies needed. They have anything you could ever need for a pet! Vitamins, beds, shampoos, flea treatment, food and even a new pet :) (birds, fish, Guinea pigs, bearded dragons, snakes and more!) read more

Super Pets - Pet Stores Near Me - Temple City, California

Super Friendly Staff! Walked in to browse today, and was checked up on several times while browsing fish and reptiles. I usually have to flag register people at other pet stores to get any sort of help by fish. Great product variety, including small animal, bird, and reptiles (only place I can find decent sized hornworms and roaches for reptile food) read more

Wide variety of pets and supplies. Inside is large and mostly clean. They have dog, cat, rodent, fish, bird, and reptile supplies. They sell rodents, birds, reptiles, snakes, and fish. They have a weekly free vet care on weekend afternoons. Has its own parking lot. For fish they have a diverse selection from gouramis, koi, various goldfish, to archer fish, arowana, gar, eels, frog, crab, crayfish. In terms of quality I find their fish don't live that long. I've gotten similar fish at other smaller local fish stores that have lived longer. They have a five day warranty with receipt. Sometimes I do see quite a lot of dead fish in the tanks. Depending on which workers are on shift, some are more proactive about cleaning and maintenance than others. They also sell a lot of live feeder food from fish, rats, crickets, roaches. read more

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I was looking for air pump with sponge filter for my fish. Cory helped me to find & connected them to me. Thank you for good services. Gwen is a nice cashier. I'll come back again. read more

My aunt took our dog here on Tuesday to get groomed with John. My aunt came back to super pets to pick up her dog and all she saw was a bloody mess. John or super pets sent her dog to the ER to get stitched up. All that happened was she got a call from the ER to pick up her dog. No apology was given or check up call from Super Pets or from the manager/general manager. Called in to the store to talk to Irvin the general manager all he said was we paid for the dogs medical expenses and that was it. We will not be coming back here and you will be hearing from our lawyer. read more

Super Pets - Injuries of dog - Pet Stores Near Me - Temple City, California

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Very friendly staff. Tina and I came here to get some toys. We were greeted by Bri. She was very pleasant. We will be coming back often.

One of the best pet stores ive been to in terms of workers,customer service. I was checking out reptiles and Will(William Lozano) was super nice,helprful,patient and gave me so much knowledge about every reptile with its prons and cones. Im very satisfied and dont regret driving all the way here from glendale. Customer service is on point too! Also most importantly prices r very affordable compared to a lot of other pet stores read more

Super Pets - Super pets store - Pet Stores Near Me - Temple City, California

For products, staff is helpful and responsive. Store provides all we need for our pup. For the dog bathing, appreciate Gabriel and his patience and upbeat attitude. Services are at a reasonable price. read more

Since moving to Alhambra, I've been coming to this place for my beardie's superworms needs. They are a little pricey since they charge $12.99 for 100 pcs of superworms. I didn't mind until I realized that the jar that's supposed to be 100pcs doesn't really contain 100pcs of mealworms. I did my due diligence of logging how many worms I feed my beardie since I ordered from them. It turns out, I only have 70pcs of worms. That's 30pcs deficit meaning I paid almost $4 for something my beardie wasn't even able to eat. Not sure how they package their worms but they should at least check. It is such a rip off paying for $12.99 per can only to find 70pcs in it. read more

I go to the store pretty often, the staff is usually really cool though some are a little lazy or maybe don't wanna be there, which I get. Everyone has their off days. But I question the care for the feeders. The crickets, roaches and mice seem fine but the horn worms I've seem them leave to die way too many times now. That is still a living being guys, if ours get too big before we get a chance to feed them to something, we let them go on some plants to eat and turn into moths, not die in a bin. Please be more kind guys. read more

Super Pets - Dead horn worms left to rot - Pet Stores Near Me - Temple City, California

All customers watch out. I recently visited this place planning to buy some tropical fish. I noticed they advertised a big 20 % off coming in two days. ...guess in that case I should have waited awhile. Today, I went in and found they raised all the prices I call that cheating read more

I saw those creatures at the Super Pets store in LA. They are reptiles and invertebrates in these cages. read more

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Our doggie loves these treats! They are hard to find, but thankfully they have them. We are visiting from WA and it's great to have found a place where these are sold. The employees were no help finding them tho :/ but then you can't blame them, they were only kids working there. read more

Super Pets - Freeze Dried Duck Hearts - Pet Stores Near Me - Temple City, California

I have to say these people are the best! I came in for frozen cat food and they were able to quickly do a special order for me and accommodate, even suggesting an upcoming anniversary sale that I could attend. Came to the sale, brought my kiddos and even bought a new 20g fish tank. Such nice and genuine customer service here They even gave us a donut on the way out. Definitely ditching the Pet Food Express in favor of this local shop! I've been in three times now and it's been the same welcoming environment each time. read more

We have always received great service here at Super Pets. The employees are knowledgeable and they have a wide selection of items. They have helped us both with our rabbit and our dog. Special thanks to their manager "John". Highly recommended. read more

Super Pets - They have snakes too! - Pet Stores Near Me - Temple City, California

Highly recommend this store for all pet grooming needs. Gina took amazing care of my dog max and left him looking amazing, excellent job. Me and my boy max will definitely be coming back for his next haircut read more

Super pet? More like a knock off version of petco or PetSmart. Selection s are limited on everything thing. The store is also empty and void of customer during my visit. Fish selection is extremely terrible. For example, flame dwarf gourami has a super pale red color instead of striking red color seen in any local fish store. There aquarium water conditions look so bad. Reptiles .... Fare a bit better but they are all lethargic looking. Petco selection of reptiles actually has more life in them..... I don't have dogs , cats, birds, or mammals pet so can't comment on their quality. But, given the quality of fish and reptile sections ... zero shit was probably given to the care of the animals . Avoid this store. If you must buy fish here, quarantines them before adding to your tank. read more

We just got a puppy and headed to the the nearest pet store, Super Pets! They were super helpful and very informative about what to get and what not to get! We will be coming back! read more

I recommend Super Pets for all your pet needs. They have a wide variety of dog food, treats, and toys. They also have a grooming center. The staff is friendly and helpful. read more

Super Pets - Super pets store front - Pet Stores Near Me - Temple City, California

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The staff is super helpful and friendly. I am a first pet owner and had no idea on the different types of food and treats for my puppy when I came in. The girl that helped me was so nice and educated me so much on a lot of products. I would definitely recommend coming here if you have any questions on your pets. Also very clean and organized pet store. read more

My poor Kloey I took her to get groomed and they did a horrible job please don't take your babies. I've never seen a groomer shave a dogs nose. This is horrible I spoke to the manager and she didn't even offer a refund. read more

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Great stock of fishes and excellent customer service. I wish I found this place earlier to get my fishes. It seems like they take care of the fishes and are very knowledgeable . The only downside is the parking lot is a bit small so take your time. read more

A pleasant place to be when shopping for your pets. The staff is noticeably better then most pet stores. I very much prefer to support this place over the bigger box stores. Also they sell feeder mice and cater to reptile lovers. read more