Fluffy Puppy

187

415

407

6 months ago

Full grooming for a 6 month old puppy. This is her second groom, but first time here. I asked for puppy cut and specifically asked for top knot and showed a photo of how I want the legs and feet specifically. She came out smelling great. The body and legs were exactly as requested. The staff was friendly and groomer talked to us personally to ask us what we like. However, we were disappointed that they cut the top knot that we spent months to grow out and they cut the eyebrows. The head was also a bit uneven. Maybe I should've showed a photo for the head too. They trim the nails and paw hair, but it wasn't a detailed job. They didn't file her nails. The groomer said my puppy was good and didn't run into any issues. The grooming took 4 hours and 40 mins. read more

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Cindy Y.

105

112

244

1 month ago

My pups turned 7 years old, and they are still loving Dinora at Fluffy Puppy! The stellar service has not changed since they were 4 months old. Dinora continues to be caring & thorough with making them happy, floofy, and clean! Have recommended so many friends who have become long-time customers too! read more

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Allison Y.

0

10

7

1 month ago

We had an amazing experience with our Great Pyrenees! The entire team was incredibly patient, gentle, and caring. Daniel took the time to explain the grooming process and listened carefully to exactly what we wanted, including preserving her beautiful double coat. Our girl came home looking absolutely gorgeous, so soft and fluffy, and smelling amazing. It's clear they truly care about the dogs they groom and treat them with kindness throughout the entire visit. We couldn't be happier and highly recommend them to anyone looking for a groomer who takes the time to do things right. We will be back! read more

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Brad K.

70

29

7

2 months ago

Maggie and Becca look amazing. So glad we found this place! (I requested that they be shaved down) read more

Fluffy Puppy - Dogs - Pet Groomers Near Me - Pasadena, California

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Catherine G.

71

92

288

9 months ago

I really love the service here and use Fluffy Puppy as my go-to groomer. I have three dogs and they are able to accommodate all of them. Daniel has been my favorite to work with as he is kind and understanding. They also tend to give bandanas and bows at the end. There have been times where I will have to go back to correct a haircut or find something they've missed, but they are quick to resolve it! Would highly recommend for other pup parents! read more

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Linda L.

0

22

2

3 months ago

Fluffy Puppy, you've really disappointed us again! I dropped my dog off at 1pm as scheduled. We were told to pick him up at 5:30pm. Showed up and they hadn't even started to wash him! Took him home wet at 6:15pm as we just couldn't wait anymore. Worse of all, this is the 3rd time I've noticed that you did not provide water or potty break for my dog who was locked up in a cage for 5+ hours. Is this how you treat your customers? I will never again bring him here and I caution every pet owner to think twice! Issues with this business: 1. Poor communication: if you tell us to pick up our dog at 5:30pm and he's not ready by then, then call us to tell us he's not ready. Don't have us come at that time only to find out that you haven't even started on him! 2. Poor time management skills: don't book us for 1pm appointment only to not even start until 6pm. If you're too busy, don't take the appointment. 3. Poor care for the animals. Don't keep them locked up for 5+ hours with no water and potty break. Other places are done in 2 hours. You need to rethink your business model. read more

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Daniel Y.

Hi Linda, sorry for your recent experience with us. We always strive…

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Jessi S.

0

23

6

7 months ago

I feel very fortunate to have found Fluffy Puppy. I have 4 furry babies and have looked around for a while for a place in which they would not feel scared to go to and that will make them look even more adorable. I had been coming here for a little over a year. The staff is very friendly, patient and attentive. They address all my requests and concerns. I usually get their express service and schedule ahead of time to make it easier on my schedule, and I had no issues. The groomers are great and you can tell they take their time to perfect their haircuts. A special thank you to Daniel and Christina who helped me last time, but everybody I have encountered there, has been great! read more

Fluffy Puppy - Just groomed! - Pet Groomers Near Me - Pasadena, California

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Yvette T.

0

62

22

8 months ago

I really loved what they did with my lil maltipoo. She looked like a mini teddy bear and smelled so good. I plan to return every 4-6 weeks to get the same service. The prices are very reasonable. read more

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Chloe Y.

48

14

7

11 months ago

This was my dog's first time here. I thought the haircut looked fine and everything seemed ok when I picked her up. After, I noticed her licking one area a lot. She was licking so often that my parents checked if something was off. When they checked, there was a big wound on her back. It looked infected. I've been very sick and so my dog had stayed home ever since the grooming appointment. My dog licks often but usually certain areas. She would never lick this area before (her lower back) and she only started licking it after. I would say to just be careful and check after because she's never had a hot spot and she suddenly started picking at this spot right after grooming. I usually try to stop her if I catch her licking too so I'm not sure how else she would've gotten this other than irritation from grooming. Overall, just check after. It wouldn't hurt read more

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Amanda L.

797

240

897

7 months ago

We bring our Ollie here for his grooming. It is consistent, he smells great and sometimes even has a cute bow tie which is such a sweet touch. The staff is not always the most attentive - aka if you have special requests for haircut you need to go and advocate for it. Bring photos, get into detail, even if they seem a bit dismissive, and you will get what you asked for. They always seem busy (which is a good thing) and I'm assuming a lot of people just come in for a standard haircut so if you want anything particular, just show them or let them know - anything we've asked for they've done for Ollie and we are happy with the results. One time, dad brought Ollie home and his eyebrows were still so long they were covering his eyes so I called and asked if he could be brought back quickly to get those trimmed and the staff was so so nice about it and let me do that, so for that reason and the proximity to our home we will definitely be bringing Ollie back! read more

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Ame P.

0

3

0

2 months ago

Had my poodles groomed by alexia . Asked for another groomer . Doesn't know how to groom .

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Susie L.

13

147

316

2 years ago

Came here twice, love it so far. They listen to our needs and my baby Mylo comes out the way I want it. She is happy to go with the groomer, I been to lots where my dog doesn't want to go with them but my dog could sense the love from them. It's close for us so will definitely come again. They have availability every time I call they usually finish within 3 to 4 hours and you get a text message. The new thing that I seen on their posting is that once your dog is done, you have to pick up within 30 minutes or they start charging an extra fee I don't remember this from before, but I haven't been there long. read more

Fluffy Puppy - All clean and groom up - Pet Groomers Near Me - Pasadena, California

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Kimmie N.

209

275

313

3 years ago

Wanted to find a groomer closer to home and was hesitant on finding a new one or just make the drive to his usual groomer. Upon reading the reviews, I just went ahead and scheduled with Fluffy Puppy. I called on Sunday to schedule an appointment for Tues/Wed. Christina was so sweet to help me schedule my appointment. I notified her that my corgi has DM and has no mobility in his hind legs and she kindly stated she will take her time with him and give him lots of breaks and not rush his grooming. I was happy to hear that they provided care for their patients. Luckily this is located in the better areas of Pasadena where they have their own private lot rather than finding street parking or parking structures to park in. It is shared with many other restaurants so parking may be limited but I was able to find parking fairly fast. Their store front is very simple, clean and fairly cold but nice. There is a wall of photos of their patients which I thought was cute. Check in was simple and quick. I didn't have to fill out any paperwork or present any vaccine records. She just took my dog and said she will call me when he's done. His appointment was at 1pm and I didn't get a call until 5:14pm so they REALLY took their time with him. I was so worried why it took so long since his normal groomer usually take 1.5 hours but I guess because he was new and they didn't know his temperament and condition, they wanted to be extra careful. They accept all major credit cards, cash and venmo AND there is no fees to utilize your card which was nice. Overall, I will most likely return here for his future grooming appointments. Although they are $5 more expensive than his normal groomer, I like how friendly their service was and it is closer to home. The only reason I gave 4 stars is due to the check in process. I wish they offer online appointment booking so I don't have to call in and they didn't check for vaccine records. I pray all owners are responsible to vaccinate their pets to limit the exposure of illness to other pets. read more

Fluffy Puppy - He was so fluffy, smelled amazing and extra soft! - Pet Groomers Near Me - Pasadena, California

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Kisha L.

Elite 26 All-Star

76

947

6507

3 years ago

I love this place. They make sure your dog is well taken care of. The owner, Dinora will find things on your dog you made have missed it did not see like a lump, scar, skin problem, etc. They care about the dogs they are grooming. This is the reason I love it so much. They treat my dog like if it was theirs . My dog has been going here for a few years now and he likes it. The prices are reasonable and they give superb service. read more

Fluffy Puppy - Self service area - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Pictures of dogs they have groomed - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Price menu - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Front entrance - Pet Groomers Near Me - Pasadena, California

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Annie N.

1010

654

479

2 years ago

In an overall well-balanced approach to this review, and considering my care for small business, I had to end at 2 stars. Gabby's skills in the styling and trim of a Goldendoodle deserve 5 stars, but their operations and booking integrity are a miserable 1 star. Everyone is nice, we can talk about that all day. But a 10:30am appointment somehow meant my dog would be quoted for 3pm then prolonged to 6:45pm. In all that time, I do not believe he had water, and he certainly didn't have restroom breaks. That's standard protocol for an appointment- it's not standard or humane for 8 hours. And no, he wasn't matted, I am always complimented by Gabby for brushing him so well. We all love our pups, so you can imagine the deep upset this caused me- again, grooming skills and kindness aside. My dog was shook up at home, drank 2 FULL BOWLS of water, threw up, and was paranoid all night before finally becoming his normal self the next day. He is NOT scared of groomers, clippers, scissors- he's the sweetest angel and it was explicitly the 8 hours of waiting around in a kennel while other less composed dogs barked that had him totally frazzled at home. Because of this, I'm conflicted about possibly returning. A dog simply shouldn't be crated all day while you run through your assembly line. Charge double for true appointments start to finish, I would pay for that. read more

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Laura K.

24

7

8 months ago

By far the best groomer my pups have ever gone to. I have been taking my two small rescues here for the past several years and the staff knows them well and makes them feel at ease. One of my pups suffers from severe anxiety at groomers and vets because he likely was abused before I adopted him at the shelter, and the folks here are able to slow down with him and make him feel calmer. You can tell these folks understand dogs well and are great people from how the pups respond to them. Couldn't recommend highly enough! read more

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Beatriz O.

0

6

7

2 years ago

This was our first time trying Fluffy Puppy since our groomer left our go to location. I was concerned for my fur babies as I do NOT just trust anyone with my babies. I'm glad we listened to the referrals and read the testimonials. We definitely will be back. The fur babies look great and came out super happy. That's all a pet parent can ask for. read more

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Linda K.

7

25

0

1 year ago

I agree with almost everything good about The Fluffy Puppy. HOWEVER, I won't be going back for one very important reason!! After I specifically asked them NOT to cut his Whiskers, he came out with a lovely haircut and NO WHISKERS! Dogs' whiskers serve a unique purpose! Proprioception! Helps them assess where they are in space!! Freddie is a beautiful Malti-Poo mix. It will now take years for his whiskers to grow back! So, points off for not following through on what we asked! read more

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Daniel Y.

Hi Linda, thank you for the honest review. We have had a great…

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Jennifer O.

0

24

18

2 years ago

Our Boxer girl had the pleasure of spa days here for the last 5 yrs. Always treated with much love & respect, most days she didn't want to leave. Our baby sadly lost her battle with cancer but we got to say goodbye to one of our favorite FP family members, Daniel before her passing. (Daniel, Dinora & Uncle Kyle) were SO WONDERFUL! I never doubted she would be treated well when I took her to them. They always made time for her, even on short notice when possible, and always greeted us with smiles. It'll be awhile before we're able to open our hearts to another dog but when we do, we'll definitely be back! Thank you so much for the wonderful memories! We appreciate you forever read more

Fluffy Puppy - Rest in peace - Pet Groomers Near Me - Pasadena, California

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Dave P.

217

1

2 years ago

EXCELLENT customer service! Our Mini labradoodle Cam. Got the best service haircut shampoo nails! The team at the fluffy puppy are best! We definitely recommend them to anyone looking for grooming services. read more

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Nadia P.

1

35

17

3 years ago

Be careful bringing your dog to this place. I've taken my dog to this location twice. This second time I went they cut my dog on his scrotum. My dog is neutered, but they somehow cut him there. On top of that the haircut they gave him was uneven around the head and the back legs. Other places I've taken my dog to usually have a 3 hour process to bathe and give him a haircut, this place did it in about 2 hours. That should've been my first red flag. It was just too fast of a process especially since the first time I took him it took more than 3 hours and it was for a bath only. Don't trust the 5-star reviews they have on here. The first time I took my dog there they gave me a card asking that I leave them a review and I would get a discount the next time. read more

Fluffy Puppy - Red scrotum - Pet Groomers Near Me - Pasadena, California

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Brittany

0

2

0

1 year ago

They always do a great job with my 2 big dogs! They come home clean and happy every time.

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Ms. A.

1

195

159

1 year ago

So far so good! The most patient groomer that I've been to so far as my little Maltese is 15 yrs old and at times grumpy. So far they are the most patient & gentle with my small size dog and I've been highly satisfied with their service. read more

Fluffy Puppy - My happy lil lady! - Pet Groomers Near Me - Pasadena, California

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Kathy G.

0

74

30

4 years ago

If you are looking for a fantastic place to get your pets groomed, then Fluffy Puppy is that place. Danera, I hope I spelled her name correctly! She's the best!!! She's very good at her craft. This place is caring and they do a great job. The prices are reasonable and your pet comes back super, clean, cut and smells so good, with a cute bow or tie. I've been going to Fluffy Puppy for 5 years and I will never use anyone else. I drive from Covina, just so my dog gets the best groom period. Thank you so much Danera. Love kat and Jet read more

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P K.

0

524

1064

3 years ago

Love this place! They take great care of our dogs. Charlie was very matted and they took really good care of him. His haircut was perfect! Elijah was the groomer and he did an excellent job! Highly recommended! read more

Fluffy Puppy - Great haircut! - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Charlie enjoying his new haircut! - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Bella enjoying her ride home looking stylish! - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Charlie's new look! - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Bella's perfect cut! - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Charlie looks great! - Pet Groomers Near Me - Pasadena, California

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John T.

11

21

10

2 years ago

I wish I came here in the beginning for all my dogs' grooming needs. Gabby and Jonathan are the best, Gabby takes her time with my dog Milo and he loves her! Usually he gets very scared, but he trusts Gabby. For Shih Tzu owners, they do a lot of Shih Tzu here! The facility is kept very clean, staff are always friendly with a smile. Our dogs get complimented how groomed they look and we say we trust our dogs at Fluffy puppy. Great place, great service! read more

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TANISHA W.

33

322

156

5 years ago

OMG, we have found our forever Groomer. This place was recommended by someone I know and I am so glad she let us know about this spot. Normally take my due baby to Per Smart, or Pet Co. Whelp, no more. Ana hooked our baby up. I have never been so please with our fur baby's cut, etc. She did absolutely everything. I literally could look and see that my due baby's teeth were cleaned. She smelled great and her cut was perfect. The prices are very reasonable as well. Thank you Ana for everything. read more

Fluffy Puppy - Paisley basking in the sun. - Pet Groomers Near Me - Pasadena, California

Fluffy Puppy - Paisley - Pet Groomers Near Me - Pasadena, California

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James T.

633

20

21

3 years ago

Dear Fluffy Puppy, My human has taken a long time to write a review so I decided to write one myself knowing what my human really wants to say. We have gone to many different groomers before and they have all done a good job. But ever since we stumbled into Fluffy Puppy a few years ago, there's a reason why we haven't gone anywhere else since. First of all, you homosapiens at Fluffy Puppy are extremely nice and caring and most of all gentle, something us 9lb Shih Tzus appreciate very much. Also, you are communicative and attentive as to what we want as well as offering suggestions to enhance the experience. For instance, remember the time I came in and you told me that I could probably have my ears trimmed a little more to bring out a cleaner, more puppy look? Well that cut is my official go to every time I come now thanks to that suggestion. Although anybody reading my review will find all the groomers fantastic, my favorite is Kyle. Kyle has always been amazing because he is professional, extremely nice but very talented. My human is very happy knowing I'm in good hands since we always request Kyle and Kyle knows how to make me look good (I've attached my headshot for you all to witness). Due to my dashing looks and exquisite charm, I have never paid for a single thing in my life and never will. But my human tells me the prices at Fluffy Puppy are extremely fair considering the great job they do and the end result. Just want to say thank you Kyle and everyone at Fluffy Puppy for the great job they do and I look forward to seeing you all again before my next shoot. Don't forget to tip your groomers! Sincerely, Moki read more

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Chassidie L.

176

584

6602

6 years ago

I've been coming to this place for years! I drive all the way from Chino Hills just to go to this place. They always give my doggos the best service! My dog is usually a very difficult and anxious dog around getting groomed, but once we had Kyle service our dog, we have never been to another grooming place ever! Everywhere I go, my doggo always gets compliments! She's always so shiny and polished when she comes out of the shop & she stays clean for weeks! Nice cut nails, super good smelling shampoo, and no more shedding! Great pricing & above and beyond customer service, definitely the best grooming place in all of SGV!! Tip -- call in advance for an appointment, they have so many happy customers it's hard to get walk-ins! read more

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Priscilla B.

0

5

6

2 years ago

My doggies are loyal fluffy puppies! We love this place. My dog was a senior when I found fluffy puppy for her. We had gone all over la most of her life trying to find a place I knew she felt cared for. Her haircuts were done so well and she felt so soft. Low fragrance too. I noticed she didn't shake or became uneasy when I'd drop her off here. She did that at most places, one time it was so bad I didn't leave her at a place. That's was a big deal to me bc she couldn't tell me with words if she didn't like a place. One of our dogs was blind & they always took extra special care with her. The groomers and owner go above and beyond. I'm happy that places like this exist and that we got to experience it. read more

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Tiffany T.

449

566

503

6 years ago

For my first #ThankyouThursday, I'm sending out an appreciation post to Fluffy Puppy. Fluffy Puppy is the perfect place to give your pup the haircut, bath, or "spa day" he/she needs. They have a straightforward menu of grooming, bathing, and individual item services with no hidden agenda besides giving your pup the best treatment! They maintain a small but clean interior and the wall is decorated with pictures of the pups. My girl needed to get her glands expressed and they took her in and took care of her quickly. You won't regret bringing your pups here! read more

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Lillian P.

85

12

0

2 years ago

Our Golden boy had another grooming service here today. We had a bit miscommunication about express service at the beginning, but Daniel communicated very well afterwards, excellent, so was the girl in the front desk today being helpful, who both made the whole situation very customer friendly. Our Golden boy looks clean, happy, and smells extremely good. We will continue coming to this place, strongly recommend them again. read more

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Jeannette R.

2

6

4 years ago

HORRIBLE EXPERIENCE!!! We took our dog Charlie in yesterday for a summer cut. He looked fine when we picked him up except the groomer said they scuffed his nail but "he'll be fine." Well as soon as he got home our poor dog started bleeding not only from that nail from different places!!! We were mortified to see him bleeding at both tips of his ears, literally flesh showing. He was extremely uncomfortable & has been since. My husband and I are extremely upset that what was supposed to be a fresh start/summer cut for our dog ended up in such a traumatizing experience for him. We will never ever again be coming back!! read more

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Business owner information

Daniel Y.

Hi Jeannette. Thank you for your feedback on your visit with us.…

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Mandy W.

709

240

544

4 years ago

I called Fluffy Puppy on a Saturday morning to see if they had availability for gland expressions as my dogs were in dire need. Thankfully, they did and they let me know that they do accept walk ins for single services, like expression, ear cleaning and nail trims. Shout out to Kyle for assisting us! My two are definitely not easy in every sense and have tons to say. I'll definitely be back for their next grooming. read more

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Shunsuke H.

0

18

30

4 years ago

Fluffy puppy for the win! Great service with great pricing. Angel was very professional and friendly making you feel at ease leaving your dogs there. Our dogs came back cleaner then ever. Service includes de- shedding, anal cland expression, teeth cleaning, nail trim, and shower. Will be a recurring customer for sure! Both dogs came home with a bandana and a bow tie read more

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Nickey R.

6

28

7

4 years ago

Thank you so much to the amazing staff for giving our newly adopted Yorkie some much-needed TLC. He looks so cute and smells good! First, they have a website with all the prices (which are very reasonable). I was able to get an appointment the next day. I doubt it's always that easy, but I was grateful since my doggy needed to be groomed badly. Second, I felt comfortable leaving my dog. The staff is so nice and took great care of our dog. Kyle was super sweet and Daniel did such a great job on my doggy's cut. Lastly, my dog was so happy when we picked him up. I knew they took great care of him. I would recommend taking your pet here without a doubt. read more

Fluffy Puppy - Before - Pet Groomers Near Me - Pasadena, California

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Patricia A.

452

40

25

5 years ago

Yuzu, my 9 month old Bernedoodle, has very high maintenance curly hair. His hair got pretty matted these past few months and when I took him to my other dog's groomers, they had wanted to give him a summer cut or pretty much shaved (bc brushing it out would take too much time for them). Of course, as a dog owner, you never want to shave your dog! So I wanted to get a second opinion and thankfully, found Fluffy Puppy! I scheduled a consultation with Kyle and he was very informative and knowledgeable. He reassured me that Yuzu's matted hair still had a chance of being brushable and he scheduled 2 separate sessions for us. Also, really kind of him to squeeze us in during the holidays! First session was bath and brush and Kyle took 4 hours to loosen up his hair so he is ready for the haircut in a week. After this session, I can already tell the difference. Second session was his haircut and I met Daniel who was also very kind and informative. Helping me understand their recommended haircut. I left confident that Yuzu will be in great hands! Overall, service was excellent and really happy with my dog's haircut. Now we can maintain his cut moving forward. read more

Fluffy Puppy - After. Happy boy - Pet Groomers Near Me - Pasadena, California

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Phil N.

0

8

9

4 years ago

Our old groomer closed down suddenly, so we were apprehensive to try out other groomers having mixed results with how they styled our pup. We decided to try Fluffy Puppy and we lucked out! They're very friendly and take great care to make notes in the style you like. The pricing is very competitive with the quality of service they provide. Our baby (dog) has looked great every time we've gone there. Our only problem is that they're very popular and short staffed, so call ahead a couple days before to get that appointment! read more

Fluffy Puppy - Picking her up from the groomer! - Pet Groomers Near Me - Pasadena, California

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More info about Fluffy Puppy

2385 E Colorado Blvd
Pasadena, CA 91107
Directions
(626) 796-1425
Call Now
Visit Website
http://www.fluffypuppygroom.com

From the Business

Specialties

As a quality oriented business, we offer all of your pets needs in a single package. We are here to aid with specific services that are essential to the health and well being of your four legged family. Offering everything from a full body show styling groom, to services as simple as a nail trim, Fluffy Puppy is here to help. Our services are all inclusive, so all pets receive what benefits them most.

History

Established in 2017.

Established in 2017, Fluffy Puppy set out to raise the standards for pet grooming in Pasadena! Having a combined 17 years of experience, our groomers are ready to show everyone their knowledge, along with compassion in care, so we can provide the best service for you and your puppy!

Meet the Manager: Daniel Y.

Daniel started his long term career back in 2006 where he applied for an entry level position at a corporate salon in Pasadena. After 1 full year of bathing and prep, he moved on to learn what will develop into his pure passion today, pet grooming. Over the next 5 years, Daniel worked on the art form of grooming, and soon went onto the next chapter of his career, management. Managing for an additional 5 years, Daniel successfully helped 2 corporate salons turn over, and become top stores in there districts. Aside from his performance in the salon he helped mentor new, up and coming groomers, sharing his knowledge with people across the company. Daniel has a lengthy history in corporate grooming, and he looks at his successes and failures in corporate, and found his inspiration for Fluffy Puppy. The many years of successes working in corporate, has given him the confidence needed to venture out to start the next chapter of his career as an independent one.

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Hours

Review Highlights - Fluffy Puppy

“Well, I spoke with Daniel on the phone and he said nail trimming is walk in ($20) so I bring her in right away.”

Mentioned in 77 reviews

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LA Pet Home

4.9

(159 reviews)

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

Tiffany's Pet Groom

(84 reviews)

THEY CUT MY DOG'S NOSE…read more We took my dog in for a very basic, general cut. She's an extremely well behaved and relaxed dog, and yet we got a call from them saying that they cut her nose because she sneezed. When we came in, they were extremely casual about it, almost as if it is normal and we shouldn't overreact to the fact that we're about to take our dog into the vet because there's blood dripping down here face. They gave us the contact info of a vet that is an hour away from our house, saying that they would see us free of charge if we went in immediately. Naturally, if your dog was wining with pain from her nose being cut open you'd want to take her to the closest vet possible (but I'm sure they didn't want to have to pay for that bill). I understand that honest mistakes happen, but the lack of empathy or even apology that we were given was extremely telling of the people who run this establishment. The reviews were great so I trusted this place, but after cutting hundreds of dogs' hair, it's shocking that they cut my dog because of a simple sneeze. Don't take your pet here.

Nice reception and had a great haircut. However, noticed some flea bites after coming home.read more

K-9 Klipping

4.7

(113 reviews)

I had such a great experience at KP Clippers! I actually found out about them because I work at a…read morehospital nearby and some of my coworkers bring their dogs here. From the moment I got there, Ramiro was super nice and made me feel comfortable leaving my dog. He asked exactly what I wanted and what to avoid, and he made my dog feel really relaxed, which is the most important thing when picking a groomer. You can tell Ramiro really loves his job and animals. My puppy came home happy, looking great, and I could tell he felt at home there too. I'll definitely be coming back and would recommend KP Clippings to anyone!

Been in our East Pasadena neighborhood for years but moved a few yrs back to their current location…read moreon Allen Ave. A reputable, solid grooming service that over the years we have used for our dogs. They are consistent and reasonable in their service. They are honest about time frames and friendly!! I know they lost some business due to families affected by the Eaton Fire, so urge locals to support this local business!!

Roch & Gertrude Pet Spa

(123 reviews)

I have brought Lucy here a few times for dental cleanings and have had a great experience. Her…read moreteeth look very clean afterward! Crystal is wonderful about greeting us and checking us in. The process is easy and relaxed. I recommend calling ahead for an appointment, ideally a month or so in advance. Once Lucy goes in, her cleaning takes about 30 minutes. Afterward, they review the cleaning with me and give me feedback on her teeth and oral health. We're usually there about an hour total. There are coffee and food spots nearby, so while Lucy is being taken care of, I usually grab a coffee, walk around the nearby shops, and relax until she's ready.

My yorkie went from a complicated adult rescue with a lot of health problems to SUPER OLD on the…read moreverge of death scary decrepit in the last year. Dude almost died when we had to remove all his teeth. When we adopted him and his partner, they were super neglected advance case rescues--and this little guy has bad lungs, liver, pancreas, and personality (IYKYK these little jerks). In 2025, after we took out the poor guy's remaining teeth, his pancreas started failing post-op. It took us about 6 months to get him back to health. In that time, he lost a ton of weight and most of his hair. His butt was actually bald! Then, miraculously, or through pure yorkie dark side terrier magic, he actually got MORE healthy with MORE hair...but different hair, and different texture, and even different colors! It is wild. Today, we took him in for his first groom since being on the verge of death, and the little guy looks like a puppy again. He clearly feels great with the last few months of bulk coming off. In any case, this is THE best spot for getting your dog groomed if you need to know that they will be treated right. I am so worried 24/7 about this little fragile dude, and Roch and Gertrude is the only place I leave him besides the vet where I cannot keep eyes on him.

Pawfect Pet Grooming

(80 reviews)

Ivy and the staff was so sweet. I gave them a heads up about Panda's disdain for nail trimming but…read morethey made sure he felt as comfortable as he can. Ivy took the time to give Panda all the loving, and he was putty in her hands. Panda was so soft and smelled so nice. Loved the touch of the ribbon and his nails were trimmed!

best dog groomer in the area!…read more we've been taking our dog since he was a puppy and he loves the experience each time. the staff here is so nice and they do a fantastic job each and every time! would highly recommend for anyone looking for a groomer in the pasadena/ sgv area!

My Pet Garden

4.3

(506 reviews)

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

Healthy Spot - Pasadena

4.7

(170 reviews)

The grooming is excellent here. I was turned away at two other groomers with my Pomeranian but they…read morehave been so good with him. We have been there several times and he gets better every time he is getting much less reactive and more comfortable. They take their time with both our dogs and we are always happy with how they look and smell afterwards. I was using healthy spot for 16 years with a previous pup in marina del rey and was always extremely pleased with the grooming staff. Now I moved and have two dogs and bring them to Pasadena location. They are not cheap but to me it's worth the price because I know my pups are well taken care of. One of my dogs actually pulls me into the store when he gets there so you know he has had good experiences there.

Cat mom here. If you doom scroll alot online, youre bound to get ads for cat//dog food. In this…read morecase, ive seen ads for smalls but if you order online you have to buy alot at once and i think you have to start a subscription but can cancel anytime. They have smalls here if you want to see if youre kitty would eat this. I have 1 super picky kitty and the other that just loves it. Havent notice a difference yet but just started so hopefully itll be good. The cat treats we bought were on sale since they were in stock for the christmas season. They have dog grooming services and a variety of dog and cat goods that you might not be able to find at petco or petsmart.

Simba's Pet Grooming

(46 reviews)

Jorge was very welcoming, greeted us at the door with a big smile…read more He brought us in took my dog's leash off to bond with my dog. Asked me a few questions about my dog. We reviewed a few inspirational pictures. My request was, I did not want my dog shaved and wanted her to look feminine. Jorge executed my request. Very happy with the service. Street parking in front of the parlor. Can't miss it, cute pink and white "house".

Took my 7-month-old Yorkie in for her very first grooming, and honestly, I couldn't have picked a…read morebetter place. Right away, the vibe stood out--clean, calm, and nothing like those overcrowded shops with stressed, barking dogs in cages. It made a huge difference, especially for a puppy's first experience. The owner is super friendly and patient. He really takes his time with each dog, You can tell he genuinely cares about keeping the dog comfortable, not just rushing through appointments. My Yorkie came out looking amazing and, more importantly, not stressed at all. If you want a place where your dog is treated with care and the whole experience is low-stress, this is definitely the spot.

Doggie Shine Mobile Pet Spa

(116 reviews)

Pinkie is awesome! He has groomed our dogs for many years. He used to come to our house, but our…read morenew place is a little tight for his mobile spa, so we just go to him. He is such a nice guy and does a wonderful job! He is also very reasonable and does a great job!

Thank you Pinkie for taking such good care of my Rocco! Before I knew it, Rocco was already done…read moreand I was relieved to hear he did well. It was a great experience and loved seeing Rocco's so clean.

Puppy Island Care & Spa

(370 reviews)

I've always had good experiences at Puppy Island. I have a senior dog who had her tender spots -…read moreand the PI team was always so gentle with my girl. Giving her breaks and lots of love during her appointments. Great communication and customer service. I recommend!

Archie absolutely loves Puppy Island Daycare! He's a very social husky, and this has become one of…read morehis favorite places in the world. Every time we turn onto the street, he starts whining and crying with excitement because he knows exactly where he's going. By the time we park, he's practically ready to jump out of the car. Once we're inside, he doesn't hesitate for a second. He runs straight to the staff with his tail wagging, excited to see everyone and eager to get back to playing with his friends. Watching him be that happy gives me complete confidence that he's being cared for by people who truly love what they do. The team has created such a welcoming, fun, and safe environment. Archie always comes home happy, well-exercised, and ready for a long nap after a full day of play. If you're looking for a daycare where your dog will genuinely look forward to every visit, I highly recommend Puppy Island Care & Spa. Seeing Archie so excited every time we go is the best endorsement I could ever give.

Pasadena Humane

3.2

(748 reviews)

Pip was so much help with my two lost dogs,!blue and Lucy. She was very kind and friendly as was…read moreall accompanying staff. I am not tech savvy and was helped out.

My wife and I were looking to add to our growing family (bearded dragon and Aussie mix rescue) in…read moreefforts to provide additional companionship for our Aussie as we just moved into our new home and no longer have neighboring dogs. This was our first time here as previously, we rescued our Aussie from the Love Joy Foundation in Inglewood. Initial impressions were that the staff took immense pride in their job and that the animals were very well cared for. The neat and organized board of visuals of the the up-for-adoption pets (dogs / cats / critters) was a unique touch I had never seen at another shelter. As the person in the relationship who has never owned a cat, I felt as though I was at a huge disadvantage in both advocating on behalf of our Aussie but also facilitating a compatible future partner in crime. Given that we were understandably unable to facilitate a meet and greet with both pets, I am very appreiciative of Christine, who helped us as she was both incredibly kind and patient with me, taking the time to provide thoughtful answers to all the questions and concerns I had. it was very reassuring being able to lean into Christine.

Exotic Animal Veterinary Center

4.0

(290 reviews)

I had to make the unfortunate decision to euthanize my pet after finding out she was dealing with…read morean acute illness. Kim, the med tech that helped us was extremely patient and treated my pet with kindness and care. She is now the only med tech I want to work with my surviving highly anxious bunny as she is always patient with him. You can see her experience through the way she handles him with ease through procedures. Thank you Kim for being great at what you do!

Dr. Zieve killed my hamster. AND FOR THE LOVE OF GOD DO NOT…read morePUT THAT HEINOUS DEMON OF A NURSE - the one with the Spanish accent- INTO ANY ROOM WHERE SOMEONE IS GRIEVING THEIR PET EVER AGAIN These two people lack professionalism and tarnish the name and reputation of this business. I cannot recommend ANYONE go here as long as these two people are here. Dr. Zieve needs to take "small mammals" off her list of creatures she treats. She knew absolutely nothing about hamsters and yet pretended she knew more than me and even argued with me about what I knew to be true. We came in after my Syrian hamster hadn't come out of his burrow for two days. We got an emergency appointment for $230 and they for some god forsaken reason assigned Dr. Zieve and her team to my case. My first immediate red flags that I wish I listened to were that after examining him she came in talking about the two spots on his sides telling me how she thought they were cancerous masses and wanted us to test them for a couple hundred dollars. WHEN IS CANCER EVER SYMMETRICAL?? I then proceeded to tell her that those were his SCENT GLANDS and she ARGUED with me saying that no his scent glands were in a different spot. IT TAKES ONE QUICK GOOGLE SEARCH TO KNOW THAT THESE ARE TYPICAL SYRIAN HAMSTER SCENT GLANDS. After that she also said she was concerned that he had a heart problem because she heard clicking. He MAKES those sounds whenever he's handled because he is VOCALIZING his ANNOYANCE. I knew that the clicking she heard was probably just that so once again we did not pay $425 for an X-ray of his heart. The next thing she said was that he had discharge coming from his penis. I never saw any discharge there, but we thought maybe she looked in deeper and we agreed to put him on antibiotics and painkillers, as well as start syringe feeding him. They also gave him an IV for $75. He was struggling with his feedings and looked like he was in pain after. We brought him in for his check up and told them everything that was going on and they told us to increase his feeding. Even though I had told them it was hurting his stomach. They also still wanted to biopsy his "cancerous masses" we told them to please look at his penis again to check if the antibiotics were even doing anything and they didn't bother, they just gave us a new painkiller that wouldn't bother his stomach as much as they thought that was why he was having pain even though he was still showing these signs after we stopped giving him the painkiller. He continued to lose weight and we found a lump on his face after he had lost a significant amount of hair and thought we finally found the cause. We scheduled an appointment, this time with Dr. Kanfer as we found from their virus of a website (by the way their website acts as a virus, don't open it. we managed to get information about the doctors out of it through breaking down the code for it) that she was the only one specialized in rodents and abscesses. Dr. Kanfer could immediately tell what was going on. I felt like he was FINALLY looked at properly. But it was too late. Dr. Kanfer didn't want to do a bunch of unnecessary tests like Dr. Zieve did which I was grateful for. We did an ultrasound for $105 and they found a tumor but he started gasping for air and they put him on oxygen. He passed after an hour. After grieving him for awhile the nurse with the Spanish accent came in and left the door wide open. We asked for paw prints to be taken and she picked him up like he was some object and used way too much force on his paws, it looked like she was crushing him and the prints didn't even come out good. She then put him in his "coffin" (as the very nice receptionist called it) and shoved it to us like it was some package, saying "here's your box". Very cold and matter of factly. She lacked so much empathy and professionalism that is required of this job she should honestly be fired. Thank you Dr. Kanfer and the team that helped on the last day. F everyone else. The one star is for Dr. Kanfer who I would give five to.

Wes's Pets & Feeds

4.7

(146 reviews)

•$

Need bird food, but don't want to pay retail to feed the flock? Come to Wes's!…read more We feed the outdoor birds and enjoy getting a variety to see what wild birds will show up. It's a little luxury to enjoy the outdoor space at home. Wes's has a great assortment at a fair price! The ship is well laid out and it's fun to browse and pick up the baby chicks for a cuddle!

This place is so cool and so clean and it has everything you need for all your pets. You can call…read moreahead of time and ask Mabel or Mario to take care of you. Great price is on here for your rabbits. I'm pretty much anything else you need they have simple pets like Canary's love birds even quails. Come show up to this family owned one of a kind special place!

Fine Feathered Friends Foundation

(86 reviews)

Earlier this week, I found a little budgie in my backyard. Having no experience caring for birds, I…read morefelt overwhelmed and unsure of what to do, but I was incredibly grateful to find the Fine Feathered Friends Foundation. Marie was a pleasure to work with. She is kind, knowledgeable, and compassionate, and she welcomed my found bird with open arms. It gave me great peace of mind knowing the budgie was in such capable hands. It's wonderful to know that there is an organization like this for bird rescues and emergencies. Thank you, Marie, for all that you do!

I found Fine Feathered Friends on Facebook. Our 9 year old cockatiel was in need of a friend…read more Rather than purchase from a breeder or off a big-box store, my family wanted to adopt. We adopted our two other birds from local fosters and non-profits. After texting the number of the organization, I was immediately in touch with Marie, sweetest person-ever! We coordinated a date and time to come by and see the available cockatiels ready for adoption. I brought my partner and daughter along. As we got a review of the birds, Marie's hyacinth macaw Howard came over to greet us. Such a handsome, boy! We landed in adopting out a young male cockatiel (likely to be 1 year old due to the pearls still visible in his feathers) named "Patrick". He'd been saved from the elements, rescued after being dropped from the sky by a crow. Marie helped get him back in tip top shape, provided me the labs for his current health state (healthy!) and his DNA sexed paperwork. I appreciated the level of care and service Marie provided. She was professional, detailed, and super accommodating. I really loved her level of attention to understanding each and every bird's quirks, preferences, and history. Before we left, Marie provided a bit of food, snacks, and helped us pick a few perches and toys that "Patrick" would be happy with from his current cage. I was very grateful to be able to donate towards the foundation through Venmo. They also do cash or check, or Zelle. The feel the contribution/donation fee is minuscule compared to the value you give back to new member(s) of your flock. I understand only time will heal him from the trauma of his ordeal. We hope the love, care, and patience, our family can provide him with the right environment to help him heal at his own pace. If you're ever looking to adopt a bird in need, look no further than Fine Feathered Friends. Marie is wonderful and so dedicated, and it shows!

Tail Town

(100 reviews)

This is an amazing facility with amazing people running it. I have experienced many cat rescue…read moreplaces and Tail Town is, by far, the best I've ever seen. The of the cats in their care seem extremely happy and healthy. I adopted a cat from them last year and it was a wonderful experience.

My friend and I did the meow paint night recently so this review is mainly about that. The location…read moreis a bit easy to miss on a busier street but we found parking on a cross street. We arrived at 6pm when the event was supposed to start and person out front said they were still setting up and would be starting soon. They let us in the main area where the cats were a few minutes later but apparently they meant they were BARELY starting to set up. We had to awkwardly maneuver and wait around while they were getting tables and chairs set up and then we didn't get started til 645 which is pretty bad when your event is advertised as starting at 6. It was nice to walk around to see and pet the cats but that was not the primary point of the visit. What made this a pretty poor experience was the instructor and lack of organization. I've been to other paint events and you usually know what the inspo is ahead of time and the paint palette is provided with all the colors and right amounts you would need. They passed around the inspo pic and we had to wait while it was going around the room to take a picture and then we had to go up front to pick our own colors. The brushes were so overused and limp, floppy, and just in bad shape. The instructor said maybe 3 sentences to say she was going to outline the cat but there was no guidance whatsoever around how to shade, how to outline, how to do anything. It was not beginner friendly whatsoever and I think most of us were literally just winging it. The instructor also did not walk around the room or offer any assistance, feedback or help. I could tell some others were over painting and just got up to play with the cats. The concept is great but execution kind of failed. I'm sure they're not a trained paint instructor and maybe an employer or volunteer who likes to paint but that doesn't make for a good experience. We expected to have direction and instruction to paint. So essentially we paid $40 to be around cats and maybe $5-$10 worth of materials. Definitely would not recommend this event.

Love Always Sanctuary