MMmmm, kay. So I have given this place a true fair shot at my business, and I am definitely HAPPY to say that I have found my new nail shop. It has seriously taken well over 6 months of trial and a lot of error of Pflugerville nail shops, but one thing stands consistent with Atelier, is their customer service!
When I first went into the shop, I was jilted and had been disappointed in almost every shop I'd been to in my hunt for a new shop. Ironically many of the few I visited had nail techs working in them that remembered me as a faithful customer to Annies (which I left after being fed up with Andy- the manager). I kind of expected them to set me up with the best damn nail tech then, knowing who I was, but nope. Shitty nail job after shitty nail job. After 20 years of getting my nails done, I contemplating just giving up. My 18 year old has never seen me without nails... so 20 years is no exaggeration. I have high expectations because I've been blessed with some amazing nail techs over the years. Nuff bout that!
I first saw Jennifer for a pedi, and was immediately in love with her technique. To not knowing jack shit about my preferences, she had my toes shaped perfectly, and painted beautifully. She listened when I told her the length I preferred, and all that goodness. To this day, she remembers what I like, and I had another flawless pedi yesterday.
I've seen Gina for my nails, and after yesterday, seeing my hands today, shes my new gal! She has worked very hard to make sure I was happy, and was getting a great nail job. She asks questions, and respects that I'm a picky customer. I respect that she knows what shes doing in return, but I think that shes also perfecting her technique on my nails too.
Their manager is very cool too. Greets you, remembers you, and will try to right anything you're not happy about.
They offer you a drink when you enter, they have pretty good pedi chairs, they have ample space, and they are new so they are NOT constantly busy. They are very customer service oriented, they have coupons, and they are building their color pallet. They now have 3 boards of colors. Id still like to see some more color choices for powder, I'm a nail freak, so I love wild colors, and glitters.. big ones, chunky glitters, but they're coming around! They don't try and upsell you on pedis, or any other service, unlike some other places round town.
Go see Gina for hands, and Jennifer for feet, tell em Nicki sent ya! read more