Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

The communication is horrible. I got the run around about my vehicle for the time line for the work…read moreto be done. I have multiple voicemails and text all contradictions.one text say it's done and someone will call me. Crickets I call and ask a day of two later it was not actually fixed. Then someone got rushed to the hospital. I get that stuff happens but communication this to the custFinally get my car back and they didn't snap all the pierces back in so the first time one of my kids step up to get in they crack the piece. They know about it say they are going to replace it. Here we are 4-5 months later nothing. I got a call last week apologizing they have the piece, but they need to get back to me when it can be swapped out. Have not hear back. I mean the work was done correctly it is just the run around about fixing things is crazy.

The quality of the repair was excellent, and the staff was professional. Everything was handled…read moreproperly. The service just took more time than expected.

Very happy with the job they did. Price too. Friendly and professional staff. Fixed my car like new…read moreand I kept it for three more years.

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

OH my gosh! I can't say enough about these people! I never had an accident in over 43 years of…read moredriving. I was so upset and nervous. From my first phone call to them to dropping off my car to picking up my car they were awesome! Family owned and hey, they actually care! The customer service level is through the roof! They took care of getting my rental car at the shop for the day I dropped off the car and made sure it went back when I picked up my car, which was nice and clean when I picked it up too! My car looks perfect! They did a beautiful job on the repair. Please keep these guys in mind. Family owned businesses are what we need to all support! Love these guys, though I hope I never need them again! Lol

I have had several cars fixed here. Fred does amazing work! Turn around time was super quick!…read more He works directly with your insurance company.

Freddy is my HERO! Honesty and Savings should be his new…read moreFIRST name! Saved me (and my friend who recommended me) heaps of $$$

Amazing service. They took great care of my car and handled the rental. Seamless! They can handle…read moremy car and the customer service.

We brought our car to Boston Auto Collision after being rear-ended by an Escalade on 93! Everyone…read moreis amazing, especially Thayna! She was so thorough and just put me at ease after such a tramatic event. She took care of everything. There was a lot more damage than originally though and they took care of everything with insurance. AND they though of every little thing to replace, even a light bulb. We got the car back today and it looks brand new! I am so happy that we chose this business and you should too!

I just got my truck back from the shop, and I couldn't be happier with the experience. Jeff went…read moreabove and beyond to help me out and truly took care of everything from start to finish. From the moment I walked in, they made me feel like family, not just another customer. They worked hard to get the best parts for my Ram truck, and the results speak for themselves--it honestly looks even better than before. The quality of the work and attention to detail really stood out. What impressed me most was their communication and reliability. They were timely with everything and always answered the phone whenever I had questions--even on the weekends. That level of dedication is hard to find. You can also tell the owner runs a very tight ship and treats his employees well, which shows in how professional, organized, and friendly the whole team is. I highly recommend them to anyone looking for great service and people who genuinely care about their customers.

I brought my vehicle to Peabody Auto Collision Corp. on December 23, 2025, following a front-end…read moreaccident. While the quality of the auto body repair was undeniably impressive--the car looks flawless, and the interior and exterior detailing was thorough and well-executed--my overall experience was marred by several troubling issues that reflect poorly on their professionalism and customer service. Firstly, despite my insurance having already paid the deductible, I was unexpectedly asked to pay it again upon vehicle pickup on January 16th. This forced me to call my insurance on speakerphone in their office to prove that the deductible had been settled. Such an incident raises serious concerns about their billing practices and transparency, and frankly, it felt like an attempt to wrongfully extract additional money from me. Moreover, I had to call them and tell them that my insurance did pay for the emblem, then they reviewed it and replaced it, but it still wasn't up to my standards of a 5-star place review-wise. On top of that, upon inspecting my vehicle, I discovered that the cup holder was broken, with a crucial piece missing--something they failed to disclose. It is unacceptable that I had to find this damage myself rather than being informed upfront. When I brought it to their attention, they only then took steps to order the replacement part. Although I appreciate them replacing what they broke, this added to my frustration with their service. Additionally, I was not provided with any paperwork at the time of pickup; I had to contact my insurance to obtain the necessary documentation. This further adds to the impression of disorganization and disregard for proper customer service. while the repair quality is excellent and deserves a high rating, the deceptive billing attempt, failure to disclose damage, poor communication, and the detailing that fell short of my expectations significantly detract from the overall experience. I expect a reputable auto body shop to operate with integrity and transparency--qualities that were sorely lacking in this case. I sincerely hope Peabody Auto Collision Corp. takes these concerns seriously and improves their customer relations moving forward.

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

On our way into Salem, a heavy rain storm rolled through and our low sitting sedan drove through a…read moreflooded street causing our engine's splash shield to loosen and drag on the pavement. No questions asked, Salem Auto Body got us into the shop as soon as we called, fixed the splash shield within 20 minutes at no cost to us. Friendly staff kept us company while the car was being fixed, and gave us some good restaurant recommendations since we are from out of town. 10/10 experience, thank you!!

I am so glad I came to North Shore Auto Body. The customer service was top tier I felt respected…read moreand I got a better quote than I would had received anywhere else and I am happy with the work they did.

I brought my car to Dave, the owner of north shore autobody of Danvers. When I brought my estimate…read morefrom my insurance, he stated to me that He will call my insurance company and have them double my estimate so he can pocket the extra money. He then charged me an extra 150 dollars on top of the extra money he got from my insurance company, because he lied about how much the insurance company pays for labor. He also said he charges extra 150 dollars because of the superior work that his business does as opposed to other auto body shops. On top of all this, I had to bring my car back to the shop because they did not properly finish the job and reconnect rear lights which is a safety issue his excuse was my technician said that the car was all set. That is terrible and shorty work on his part to let that car leave his shop with the break lights not working! I would never take another car there because of the poor quality of work and the greed of the owner Dave, who cares about making money and screwing people over rather than just being honest and doing quality work for the money that they are allotted through the insurance company.In closing, he stated to me that I just have to submit paperwork to my insurance company to retrieve my 150 dollars back. The insurance company laughed at me and said he straight lied to you, and NO OTHER AUTO BODY SHOP ON THE BORTH SHORE CHARGES ANY ADDITIONAL FEE.

Amazing shop! They helped me fix my car within 2 weeks despite the blizzard. It is great!!! Had…read morecontact with a rental place nearby and I got my rental seamlessly. Gave me a first time customer discount and had my car detailed after fixing it. Great shop! They also stayed after hours when I walked in at close to their closing time. They stayed until 6 with me. Very good shop!

I've brought four different cars here over the years, and every single visit has been a great…read moreexperience. The shop can be a little tough to get to without a car, but if you can make the trip, it's absolutely worth it. The team has always been fair, honest, and straightforward, and I've never once felt like I was being taken for a ride (no pun intended). They explain what's needed, don't push unnecessary work, and deliver solid results every time. Highly recommend!