Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

If I could give them an amazing I would! I brought my Land Rover in because the check engine light…read morekept going on; I ran a diagnostic and it was something with the fuel rail/line. Sounded pricey. I ran it over to BAW along with a set of spark plugs I got direct from LR (I thought I could change them til I couldn't figure out how to d/c electrical). He replaced plugs, told me my brakes were corroded w photo. Also, what was causing engine light. Surprise! The fuel line, which on a Rover is the whole flippin' system. We did brakes first, then the fuel system. I'm SO HAPPY! She's better than she's been in ages! I can be pretty tough to please and I'm giving Jon and his place two thumbs up. Plus, it's super important to support locally owned shops. Yasmin in the office is great too. Stop by!

Unanticipated exhaust system problem... go to my trusted auto shop. They can't help right away, but…read morethe fumes are kill'n me! I asked for a recommendation and was sent to Bay State Muffler. Courteous, competent, and quick...Terrific service! Bay State Muffler diagnosed the problem, explained it to me, and then fixed it. I was in and out in an hour. Thanks!

The best, period. Don't waste your hard-earned dollars on some national chain with a massive…read moremark-up. The guys who do the work get the money. I was the first appointment, they took me right on time. They put my car on the lift, figured out what was wrong, brought me out to the shop floor and showed me what the problem was, fixed it, and I was on my way. There's a waiting room where you can watch them fix your vehicle. Bay State was recommended to me from where I purchased my car a few years ago. These guys know who the real mechanics are; they're not going to put their reputation on the line recommending some Bozo.

Amazing shop! They helped me fix my car within 2 weeks despite the blizzard. It is great!!! Had…read morecontact with a rental place nearby and I got my rental seamlessly. Gave me a first time customer discount and had my car detailed after fixing it. Great shop! They also stayed after hours when I walked in at close to their closing time. They stayed until 6 with me. Very good shop!

I've brought four different cars here over the years, and every single visit has been a great…read moreexperience. The shop can be a little tough to get to without a car, but if you can make the trip, it's absolutely worth it. The team has always been fair, honest, and straightforward, and I've never once felt like I was being taken for a ride (no pun intended). They explain what's needed, don't push unnecessary work, and deliver solid results every time. Highly recommend!

Reliable and professional service for my car. They handled repairs efficiently, though…read morecommunication could be clearer at times. Fair pricing and a solid choice for auto needs.

From the owner: Our business is focus on the best costumer service, best prices and reliable services…read more Here at Gorilla Auto Repair your trust is our priority .

For over a year, we've trusted Ed's Services with our car. On each visit, we've been impressed by…read moreEd's honesty, thoroughness, and fair prices. Recently, we had work done that was completed promptly. When we picked up the car, he showed us how bad a part was and explained why he had to replace the whole thing. His educational approach is truly valuable. We highly recommend this shop.

I'll start with the positive - these guys don't try to upsell you or make unneeded repairs to your…read morecar. Also, when they do the work, it seems fine. Where they are lacking is that they don't necessarily diagnose problems unless they are specifically asked about. For example, had done some routine maintenance there and asked about brakes etc since it had been a while since they were replaced. Was told they were fine. Then went to the dealer who did an overall checkup, and they said they needed replacement. Went back to Ed's and asked again - they took a look and said yeah you should replace it. So they either did not check it the first time or were pretty lax about it. Appreciate that they don't try to oversell you which is great though it feels like they might be less diligent about checking things out specifically or keeping an eye out for things unless you specifically direct them to do it. The prices seem fair enough overall - not necessarily the lowest though not the highest. Would probably be best to use them if you are pretty knowledgeable about cars or know exactly what they should focus on, or for routine maintenance.

Scott Resnek and Kyle along with Patrick and approximately 8 of the best automotive mechanics…read moreperform their highly skilled work at this great facility easily located off of Rte. 128 behind Capone's restaurant in Peabody. From high end sports cars to Trucks to the most popular cars needing attention and very reliable and affordable prices where you are never shocked upon check out and they warranty their work!! I've taken many a vehicle to and from their shop and always been happy with the quality and reliability of their work. They take great pride in their reputation and earn it every time!! Give them a chance next time you need something done to your car...

I needed my whole clutch rebuilt in my 370Z with specialized parts from a company in Ohio, the guys…read moreat FasTrack readily and confidently accepted the challenge and were phenomenal with communication, turnaround time, and quality of work. I had some concerns with an unfamiliar transmission noise after I picked it up, and they went above and beyond, having me bring it back and troubleshoot the issue without additional cost to me, even though it ultimately turned out to be an unfortunate byproduct of the upgraded flywheel. They came highly recommended to me by a friend with a wildly customized race car, and I couldn't be more grateful. It's been several years and I still recommend them to anyone needing honest, top quality work, and plan to continue using them for any future issues despite the fact that they aren't local to me. It also bears mention that I am a very young-looking, independently operated female and never once did they treat me as such, talk down to me, or try to take advantage. The automotive world would benefit from more establishments like FasTrack.

Super positive experience recently getting my tires rotated and an alignment. Easy to book an…read moreonline appointment. Staff was helpful and clearly explained what would happen, time-frame and cost. They also offer an overall review and maintenance for $100 on top of whatever service. There's also a beautiful waiting area behind the shop with a view of the pond. Plus, an ice cream shop across the parking lot. I'm always happy to support a woman-owned business, especially in a male-dominated industry. Highly recommend!

Not the fanciest setting, but top-rated quality of job (got an undercoating for winter), clear…read morecommunication, everything got as contactless as possible. Car was ready on time. Costs v reasonable.

Ryan and his team are amazing! if you're looking for a good, honest and capable mechanic, look no…read morefurther. Ryan was awesome to work with, he clearly communicated the work that needed to be done and kept me updated as to its progress. I am very happy with the price, the work and the quick turnaround. Ryan made sure all of my questions were answered. I felt comfortable leaving my vehicle in his hands and confident that I would get it back running great. thank you for your hard work. I appreciate you!

Ryan is amazing. I've always had my car back quickly and is VERY fair with pricing. If you're in…read morethe Peabody area, this is the spot to go.

Moe was super cool & friendly! This little spot has everything you need in 1 stop. You can get…read moregas,a drink,& snack all in one. I also noticed it has a repair service area/garage where you can also get oil changes. The gas was really cheap which was a plus!

This is a Shady establishment. I had my vehicle serviced here. Note I have been a valued customer…read more Doing business with them for over 8 years. My check engine light appeared after the repair. I went to Auto Zone to have them diagnosis the issue. It was exactly what was E valve repaired. So Manny, tells me to don't over fuel and "Reset" my check engine light. Whew! a month later same issue. again, he resets my check engine light. 3rd time I consented to a smoke test, They determined it was a 02 censor!!!!!!! And I decided I would have the repair done later. Now my car isn't starting after fueling. So I take it to have 02 censor replaced. Same issue my vehicle will not immediately start. I take at least 3 keys turns. Mind you I have AAA, and I was suppose to get 10% off PARTS & Labor. Manny only discounted the labor. I went back and brought this to his attention with the printed information AAA has online & the issue with my car not starting. Manny's slick talk, bring on Monday, I will order the part it's under warranty. I also had 4 new tire installed, My tire monitoring system has been activating ever since, and all he done is bring out a device and places against the tire and says its registering. The front passenger TPMS was damaged upon it being removed from the old tire and placed on the new one. Again, he denies this fault. I picked up my vehicle, on a Tuesday, March 10, 2026 and check enging light was off, and it started with easy. I did fuel it to see if I would have any issue with the starting. On Thursday, the same issue presented itself without the check engine light on. THIS SHOP IS NELIGENT... I AM A WOMAN, AND I WAS TAKEN Advantage OF. If you don't have money to lose, DO NOT HAVE YOU VEHICLE REPAIRED AT THIS CROOKED ESTABLISHMENT. THE DECEIT IS normal business practice. subpar parts are used. Because other my connection for doing business for years, I became a "TARGET". Manny would not even give me the 10% discount on parts!!! Awful, dishonest, unethical, lying, crooks. IT ALL ABOUT TAKING MONEY WITHOUT SUBSTANCE. WOMAN PLEASE CONSULT WITH SOMEONE BEFORE YOU TRUST THIS BUSINESS OR MANNY!!!