Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

Mike's made an inconvenience so easy to navigate! They communicated effortlessly with my insurance…read morecompany and with me. The repair work to my car is top notch! The car was immaculate when I picked it up and every staff member I dealt with was professional and knowledgeable. Would definitely recommend and use again if needed.

This is a no frills shop in Peabody. Don't expect WiFi and comfy chairs (nice picnic table tho) but…read morewhen you pull up and see high end cars waiting to be worked on you will know this is the place. Mike and the crew are the real deal, they chased down dents and dings I could barely see. Mike takes exceptional pride in his work and has exceeded my expectations. Body work is incredible but their paint shop shines paint match was spot on and the quality is incredible. They do work for local dealers whose names you will know and just that speaks volumes to me.

This review is overdue. I had purchased a brand new Mercedes GLC300 and within 1 month was…read morerear-ended and needed body work. The dealership let me know about this place. They were responsive, and did an amazing job. My entire trunk and associated 'things' all needed to be replaced. You would never know there was an accident! It may look like a hole-in-the-wall on the outside, but if you need to visit the inside office it's really clean and nice. I honestly didn't expect it! They are all inviting and I wouldn't hesitate coming back for any work needing to be done.

Five star is obviously called that for a reason. Great service, great communication, I really can't…read morebelieve how great FSR was. I must have emailed the owner a half dozen times about getting my wheel repaired. He responded fast and was hugely helpful before I even became a customer. Then when i went in, I felt like I was their best customer. Five stars *****

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

Tino, Nichole and crew brought my car back from the dead!! It's pristine!! Thank you to Salem…read moreCollision for such a fantastic resurection! Love the work! Tracy Ebbett

I got my sons 2013 dodge charger fixed there. they did a great job! I got in an accident with my…read moreNissan rogue in early December, got rear ended. almost 7k worth of damage! I got it back before Christmas. they did a fantastic job! no complaints!

They did great work, fixing my car like brand new using all the right manufacturing products. They…read morewere easy to work with they were reasonably priced very great experience highly recommend them.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

The communication is horrible. I got the run around about my vehicle for the time line for the work…read moreto be done. I have multiple voicemails and text all contradictions.one text say it's done and someone will call me. Crickets I call and ask a day of two later it was not actually fixed. Then someone got rushed to the hospital. I get that stuff happens but communication this to the custFinally get my car back and they didn't snap all the pierces back in so the first time one of my kids step up to get in they crack the piece. They know about it say they are going to replace it. Here we are 4-5 months later nothing. I got a call last week apologizing they have the piece, but they need to get back to me when it can be swapped out. Have not hear back. I mean the work was done correctly it is just the run around about fixing things is crazy.

This place does, in fact, deserve every star that is has... and then some! And from me this is…read moresaying something, since I have had almost nothing but bad experience with auto body shops and car dealerships. I dropped off my 2004 Toyota Prius this morning to have the front bumper replaced (after an incident in which a mack truck clipped the front corner of my parked car in January) and expected to pick up my car this evening with a new bumper. Pretty minimal expectations, honestly. But they managed to go above and beyond! They did a fantastic job on my bumper, cleaned my headlights (something that has been on my to-do list for years now, so that is a huge life saver), did an excellent interior/exterior clean, and even left a little goodie bag in the car. Let us also go back to the part where the did all of this in a day! When was the last time you had car work done in 1 day?! As an added bonus, the people there are an absolute delight to work with! My husband and I are absolutely tickled by this experience and will absolutely be using and recommending Salem Auto Body for any and all future car needs!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

This collision repair is a must. They are excellent. Service, quality, value. They are the real…read moredeal. Whatever your situation, hand down the best.

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

This was incorrectly posted to C&E in Peabody. I meant this post for C&E in Norfolk, MA. Sorry…read morefor any confusion this may have caused. My mother-in-law was involved in an accident when someone hit her car. C&E took over the repairs. They were very thorough and professional, taking care of the insurance company for us. The work that they did was superb. You'd never know that the car was in an accident. They also finished work on the car earlier than anticipated and when we picked up the car, found it to be spotless. I highly recommend them if you ever need professional work and service.

We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.