I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

can't say enough about them. I went there years ago when it was owned by the previous owner. The…read morenew owner is just as kind and just as knowledgeable. He got something that spilled on my hood of my car that I could not remove and then he spent time it as well and wouldn't even charge me.

The quality of the repair was excellent, and the staff was professional. Everything was handled…read moreproperly. The service just took more time than expected.

This review is overdue. I had purchased a brand new Mercedes GLC300 and within 1 month was…read morerear-ended and needed body work. The dealership let me know about this place. They were responsive, and did an amazing job. My entire trunk and associated 'things' all needed to be replaced. You would never know there was an accident! It may look like a hole-in-the-wall on the outside, but if you need to visit the inside office it's really clean and nice. I honestly didn't expect it! They are all inviting and I wouldn't hesitate coming back for any work needing to be done.

Five star is obviously called that for a reason. Great service, great communication, I really can't…read morebelieve how great FSR was. I must have emailed the owner a half dozen times about getting my wheel repaired. He responded fast and was hugely helpful before I even became a customer. Then when i went in, I felt like I was their best customer. Five stars *****

OH my gosh! I can't say enough about these people! I never had an accident in over 43 years of…read moredriving. I was so upset and nervous. From my first phone call to them to dropping off my car to picking up my car they were awesome! Family owned and hey, they actually care! The customer service level is through the roof! They took care of getting my rental car at the shop for the day I dropped off the car and made sure it went back when I picked up my car, which was nice and clean when I picked it up too! My car looks perfect! They did a beautiful job on the repair. Please keep these guys in mind. Family owned businesses are what we need to all support! Love these guys, though I hope I never need them again! Lol

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

I recently had some work done on my truck at louis auto body...here in…read more Victorville, the staff are very courteous and professional!...The work that they done on my truck is exceptional I am extremely pleased my truck look brand new!...l would recommend Louis Auto body to anyone that needs body work done on there car!... I cannot say enough about this company!...from now on moving forward should I need any work done on my truck in the future I will ONLY let louis auto body touch my truck!!!... Thank you Anthony and your crew for taking such good care of me and my truck....May God continue to be a blessing to you all...Thank You So Much You are truly appreciated!!!... Labrina

I got my sons 2013 dodge charger fixed there. they did a great job! I got in an accident with my…read moreNissan rogue in early December, got rear ended. almost 7k worth of damage! I got it back before Christmas. they did a fantastic job! no complaints!

Nicole at the front desk has been great to work with and made the whole process much easier getting…read morethe appointment scheduled and the vehicle fixed. Being a rental car facility time is money so they were able to get the claim processed, fixed and back on the road in less than eight business days. This is the third vehicle that we had to fix in less than one year and we are glad to be able to have a local body shop that we can trust. I'm sure we'll be seeing each other soon again... unfortunately for me

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

Yes, I did leave a review 2 years ago, and I have used Salem Auto Body for repairs since then. I…read morehave dealt with a lot of auto body shops over the years Salem Auto Body is by far and away the best! Friendly, courteous, professional, and outstanding body and mechanical work. If you go any place else you're not getting as good an experience as if you went here!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

This collision repair is a must. They are excellent. Service, quality, value. They are the real…read moredeal. Whatever your situation, hand down the best.

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

This was incorrectly posted to C&E in Peabody. I meant this post for C&E in Norfolk, MA. Sorry…read morefor any confusion this may have caused. My mother-in-law was involved in an accident when someone hit her car. C&E took over the repairs. They were very thorough and professional, taking care of the insurance company for us. The work that they did was superb. You'd never know that the car was in an accident. They also finished work on the car earlier than anticipated and when we picked up the car, found it to be spotless. I highly recommend them if you ever need professional work and service.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more They were not completely transparent about this charge even after spending 35 minutes on the phone about all the requested diagnostics, including a stalling issue connected to the gas tank requiring a simple scan on a 1998 Camry. The tires were not the cause of the vibration at 70 mph only and when turning right and there is no clunking. The car is at a Toyota dealer now and the vibration has been solved without changing tires and the fuel and brake lines are normal. The front tires are reported to be at 6/32 and still good, but this shop doesnt even know how to measure tread depth. I walked into the shop after their closing time at 430 and Anthony was on the phone with no one working on my car which should have been ready for pick up. Nothing but frauds here. Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put the right amount of air in the tires. Shameful.