We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

First time customer at Boston Auto Works......Definitely will not be the last!! Fast, friendly and…read morehonest service. Fair Prices and top quality work. I highly recommend Boston Auto Works. Five stars *****

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Absolute best for a very good price. Had them install an aftermarket AWE exhaust. Couldn't have…read morebeen more happy with the experience. Location is near a sandwich shop so by the time I had breakfast I did not have to wait long to have my car completed. Waiting room is nice with window if you're the type that wants to see your car being worked on. This is my second exhaust install from this shop.

I stopped by Bay State Muffler for an estimate on replacing my exhaust and David was very…read moreinformative with me. I didn't know too much about cars and David thoroughly walked me through the process of what they were going to do to get it fixed. The price was reasonable. The drop off and pick up process was seamless.

As a new customer I was grateful to be scheduled immediately. I was able to early bird my car and…read moreleave the key in their strongbox. Within hours I was notified by the tech Steve who diagnosed my problem and gave me options and prices. We agreed on the job and by noon the manager Mark called me and said I was all set. When I arrived I noticed how busy they were , no surprise... that's what happens when you do a good job... They come back (in the good way:)) and so will I . If you're out there looking for a good place with good mechanics and good value, contact Rte 1 Auto Service !

Sergio is one of those rare second generation legacies who cares as deeply about his business as…read morehis father did. He went above and beyond to make sure my car was fixed to factory standards, replacing the entire right side of the car (I had deep scratches from a parking garage), including three layers of specialty paint and polish and coordinating the installation of a roof rack and a bike rack form a third party vendor. This is your guy, I can't recommend him highly enough.

Our company van was misdiagnosed at Gorilla. The gas filler neck did not have a vacuum leak. We…read morejust wasted time and money there.

Reliable and professional service for my car. They handled repairs efficiently, though…read morecommunication could be clearer at times. Fair pricing and a solid choice for auto needs.

Located on a side street, but have main street expertise! Reasonably priced repairs and receive…read morequality work. Eds will be my go to garage from this point on.

For over a year, we've trusted Ed's Services with our car. On each visit, we've been impressed by…read moreEd's honesty, thoroughness, and fair prices. Recently, we had work done that was completed promptly. When we picked up the car, he showed us how bad a part was and explained why he had to replace the whole thing. His educational approach is truly valuable. We highly recommend this shop.

Dear Management and Team,I am writing this letter to formally express my appreciation for the…read moreexceptional service your team provided for my vehicle. I recently brought my car in to have the lower control arms replaced, and I could not be happier with the entire experience.From start to finish, your team demonstrated complete honesty and transparency. I deeply appreciated that the technicians took the time to show me exactly what needed to be replaced before doing the work. Finding a shop that is this trustworthy is rare, and it gave me complete peace of mind.On top of the honest communication, the pricing was excellent and highly competitive. The quality of the workmanship and the outstanding customer service truly exceeded my expectations.You have earned a loyal customer, and I will absolutely be returning to your shop for all of my future vehicle maintenance and repairs. Thank you all for your hard work and dedication to great service.

Ask for a estimate to put air conditioner in my 69 GTO normally it's around between 25 and 3500 at…read morethe most. They want a 13,000 f****** stupid ​​​​​​​​

Super positive experience recently getting my tires rotated and an alignment. Easy to book an…read moreonline appointment. Staff was helpful and clearly explained what would happen, time-frame and cost. They also offer an overall review and maintenance for $100 on top of whatever service. There's also a beautiful waiting area behind the shop with a view of the pond. Plus, an ice cream shop across the parking lot. I'm always happy to support a woman-owned business, especially in a male-dominated industry. Highly recommend!

Not the fanciest setting, but top-rated quality of job (got an undercoating for winter), clear…read morecommunication, everything got as contactless as possible. Car was ready on time. Costs v reasonable.

These guys are the best. I stopped in last week because an underbody splash shield had come loose…read moreon my 2025 Hyundai. It should be covered under warranty, but the Hyundai dealership couldn't get me in for almost two months. They put my car on the lift, took a look, and were able to secure the loose panel in just a few minutes. To my surprise, they didn't even charge me. It wasn't about the amount of work. It was the fact that they took the time to help someone who wasn't even an existing customer and didn't try to sell me anything I didn't need. That kind of honesty and customer service is hard to find these days. I'll definitely be bringing my car back the next time I need an oil change or any other service. Highly recommend!

Ryan and his team are amazing! if you're looking for a good, honest and capable mechanic, look no…read morefurther. Ryan was awesome to work with, he clearly communicated the work that needed to be done and kept me updated as to its progress. I am very happy with the price, the work and the quick turnaround. Ryan made sure all of my questions were answered. I felt comfortable leaving my vehicle in his hands and confident that I would get it back running great. thank you for your hard work. I appreciate you!

Moe was super cool & friendly! This little spot has everything you need in 1 stop. You can get…read moregas,a drink,& snack all in one. I also noticed it has a repair service area/garage where you can also get oil changes. The gas was really cheap which was a plus!

This is a Shady establishment. I had my vehicle serviced here. Note I have been a valued customer…read more Doing business with them for over 8 years. My check engine light appeared after the repair. I went to Auto Zone to have them diagnosis the issue. It was exactly what was E valve repaired. So Manny, tells me to don't over fuel and "Reset" my check engine light. Whew! a month later same issue. again, he resets my check engine light. 3rd time I consented to a smoke test, They determined it was a 02 censor!!!!!!! And I decided I would have the repair done later. Now my car isn't starting after fueling. So I take it to have 02 censor replaced. Same issue my vehicle will not immediately start. I take at least 3 keys turns. Mind you I have AAA, and I was suppose to get 10% off PARTS & Labor. Manny only discounted the labor. I went back and brought this to his attention with the printed information AAA has online & the issue with my car not starting. Manny's slick talk, bring on Monday, I will order the part it's under warranty. I also had 4 new tire installed, My tire monitoring system has been activating ever since, and all he done is bring out a device and places against the tire and says its registering. The front passenger TPMS was damaged upon it being removed from the old tire and placed on the new one. Again, he denies this fault. I picked up my vehicle, on a Tuesday, March 10, 2026 and check enging light was off, and it started with easy. I did fuel it to see if I would have any issue with the starting. On Thursday, the same issue presented itself without the check engine light on. THIS SHOP IS NELIGENT... I AM A WOMAN, AND I WAS TAKEN Advantage OF. If you don't have money to lose, DO NOT HAVE YOU VEHICLE REPAIRED AT THIS CROOKED ESTABLISHMENT. THE DECEIT IS normal business practice. subpar parts are used. Because other my connection for doing business for years, I became a "TARGET". Manny would not even give me the 10% discount on parts!!! Awful, dishonest, unethical, lying, crooks. IT ALL ABOUT TAKING MONEY WITHOUT SUBSTANCE. WOMAN PLEASE CONSULT WITH SOMEONE BEFORE YOU TRUST THIS BUSINESS OR MANNY!!!