Beyond fixing the bent hood and broken headlight, Big Jim's made my car look 10 years newer, over all!

These people are the real deal -- I needed a quick repair to the front of my car after some of it got bumped off by a snow pile, and the team at Big Jim's generously squeezed me in on a busy day and made sure my car was safe and quickly taken care of. They were kind, professional, efficient, and I felt very comfortable in their competent hands. Can't recommend them enough! read more

I had a fantastic experience with Big Jim's Auto Body in Beverly. They did a small job on my new-to-me 2024 Mazda CX-5 and did excellent work on my vehicle at a reasonable price. I couldn't be happier. They got the work done in a day and Jamie and his crew are an absolute pleasure to deal with. read more

Took my Lexus into Big Jim's as I needed minor repairs to my front fender. Upon seeing that the fender clip had been snapped off, Jamie advised that the complete fender would need to be replaced because they were unable to repair the plastic clip. I hesitated but being that Big Jim's was recommended by friends, and had great reviews on Yelp so I decided to have them do the work. I hadn't expected it to be a costly repair but Big Jim's quote was less than Ira Lexus for replacing the fender. I also decided that while my vehicle was in their shop, I had them touch up other areas with minor dents and scratches. their team member, Steve, was kind to give me a ride home after I dropped off my vehicle, who was pleasant and friendly. Jamie had advised they would have my vehicle for up to 3 days so I was pleasantly surprised when Jamie called me just a little more than 24hrs after dropping it off, advising that my car was ready! Steve brought my vehicle to me & I then gave him a ride back to the shop. my car looks absolutely fabulous! They repaired the dents and scratches as I'd requested and the fender looks great! they also washed the exterior, and my car looks like new! From beginning to end my experience with Big Jim's in Beverly was pleasant and in all my interactions with Jamie & his staff I found them to be considerate and professional, and they provided stellar customer service. Thank you to Jamie, Steve & everyone @ Big Jim's Auto Body! read more

My Honda Accord got smashed in on the rear door. It took a while to get parts in, but once they did Big Jim's quickly got everything on and it looked better than before it had a crash. The paint job was great and everything is working as it should. As an added bonus, they worked out a ding in my Honda minivan, no charge! They are great to work with and I highly recommend them. read more

If you'd like a broken car, the wrong keys, and your time wasted, visit Jim's! left us the wrong keys to the car because we couldn't pick up our truck (they gave us mazda keys) during business hours. Only needed the bumper lifted from an accident caused by the owners niece, and they broke the license plate light as well. When trying to get in contact with someone about the keys (trying to contact the auto shop through the niece is a little unprofessional, yet there we were) we waited for an hour and a half. We were told to come back at a later time, which we could not do due to our personal lives and jobs. We then tried to knock on the door (there was a light on inside) and no one answered. After contacting the niece further, someone walked out of the building with the right keys. We asked about the license plate light and at first they tried to play it off like it wasn't their fault. The technician tried to fix it to no avail, and begged me to leave it there for another night so they could work on it during hours, and almost didn't let me take it home. Super unprofessional. Took advantage of a young customer due to my lack of knowledge. If you'd like a broken car, the wrong keys, and your time wasted, visit Jim's! read more

Absolutely the best. Fair, honest, great communication. Resolved a minor issue, that wasn't even their fault, twice. They take pride in their work and stand by it. read more

Fast, efficient, friendly service from the entire crew! Will not take my vehicle any place else from now on! Thank you Jim and crew!

Thank you to Big Jim's for the work they did on my sons jeep wrangler could not be more happy with the job they did yeah very safety conscious when it comes to your kids cars read more

We have 3 cars & a truck in the family. All 3 cars have been to Big Jim's for collision repairs and recently my truck was in for rust damage. Every time the job was finished on time as promised & under the estimated price for repairs. Workmanship was exceptional. Paint was perfectly matched & blended into the undamaged areas so you couldn't even tell that there had been a repair done. Hopefully it will be a while before I have to visit Jamie again but when that time comes it will only be Big Jim's Autobody that will do the work. read more

Sending a huge thank you to Jaimie and his crew for getting a huge job done in one day. I gave him my car on a referral from family and he went above and beyond to get the job done. It was a lot more work than I expected and he found me parts and got the job done for a price that was more than reasonable and in a short period of time. Thanks again for all your hard work and I'll be seeing you again when I need my next oil change! read more

My Ford C-Max Hybrid was in a bad accident. The insurance company was thinking about making it a total loss. This team completely repaired my car to perfect condition. The car was in the shop for 20 days because they had to order parts that were on backorder because of this being a new make of car. I can't say enough about the skills and customer care at Big Jim's Autobody. read more

Great service. I had a broken sideview mirror and it was repaired the next day. I had my car back by 1 p.m. and the price was very reasonable. read more

I had two flat tires at 4 AM. They came to tow me and wouldn't tow me where I wanted to go without paying in cash. Which meant it had to go to their yard. The man towing my car told me they could do my tires for me. I'm thinking "great! I'll call in the morning, it will all be done by noon and I can get home." Nope. I called in the morning and they can't do my tires for "Atleast a week from now" plus it's gonna be $35 dollars a day to keep my car there. So they tell me about a tire place next door. I call them and confirm they can do two tires, great. I called the towing place back and they charged me a full price tow to take my car around to the other side of a building. I understand if they needed to charge $30 or $40 because it's a use of the truck, but I paid $286 for my car to have travelled around a building. Also, they don't accept credit cards at the towing side. So not only did I have to pay in cash, but it was such an inconvenience when if they accepted credit cards, I could've paid over the phone and gotten myself back to Beverly and had my car ready with new tires, rating to go. Not to mention, that when trying to discuss my options, the woman on the phone was completely rude about everything I asked her. I had to go through this company because of my unfortunate circumstances but please don't do so willing! read more